Perfect software


46 reviews(4.0/5)
46 reviews(4.0/5)

Perfect is a home health care solution designed to assist post-acute care providers in scheduling and managing home visitations. Key features include a scheduling dashboard, a physician portal and vital sign parameter alerts.

Perfect's dashboard feature displays the visits scheduled for the day with patient information and treatment summaries. Vital sign parameter graphing allows users to view, document and monitor vital signs, displayed in graphs and charts. Users are alerted if vital signs exceed safe parameters. Perfect also offers customizable notes to help users capture visit details and update medications.

The physician portal displays a list of orders to be reviewed and supports electronic signatures. Agencies receive a notification once the doctor gives approval and the orders get confirmed from all sources. The solution also offers a live chat feature that helps agencies and staff to communicate and collaborate internally.

Support is available via phone and email.

Supported Operating System(s):
Web browser (OS agnostic) , Windows 10

46 Reviews of Perfect

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  • Whinley from Supreme HC

    August 2018

    It is difficult.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The fact that it is web based and can log in anywhere is the main reason you would want this, but besides that that is it.

    Cons

    The user interface and user unfriendliness of this software is ridiculous. The only thing thats making this software keep on going with other offices is the price as it is cheap and the customer service is good.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Note-e-fied, Noteefied

    August 2018

    Hi Whinley, Thank you for your feed back. We will be reaching out to you shortly to get more in site on what we can do better. We would also like to schedule some trainings to assist with any issues you may have. We look forward to speaking with you soon!

  • Michelle from Independence Home Health

    July 2018

    I have used noteefied and like that its easy to use and can navigate easy.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The patient's have their one calendar where you can plot visits and orders easy and there are some items that have templates that we can choose from.

    Cons

    Sometimes it will run slow, not all the items that are clicked on the OASIS populate to the plan of care and I will need to go back an edit the plan of care.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Maritza from Independence Home Healthcare Inc

    June 2018

    Simple and easy software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy to know when notes are completed because every visit is on the calendar and it has a check when it is validated and a black mark when it is complete with signature.

    Pros

    Can add what ever tools you need, can change and remove anything you'd like. Pretty easy to find anything.

    Cons

    Their is always glitches, sometimes the system is very slow. Would be good if when adding a communication note you can add an attachment.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Janine from MedPro Health Providers LLC

    Number of employees: 11-50 employees

    June 2018

    User friendly,

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    QA features are incredibly easy.

    Pros

    The customer support is highly motivated to answer all our questions and concerns. They answer calls quickly or calls us back right away after leaving a voicemail. Most of our concerns are resolved in a timely manner.

    Cons

    There a few glitches that the software has and it is brought to customer support's attention with a follow up thereafter.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Joana from Medpro Health Providers

    June 2018

    user friendly.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    easy access with patient's charts

    Pros

    Has most of information that you needed in one screen. Support team are very nice and friendly. Software is very flexible depending on the needs of each agency.

    Cons

    The TAC for private insurance is a little bit confusing. This software is not working with Mozilla.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Medacel from Medpro Health Providers

    Number of employees: 51-200 employees

    June 2018

    very good customer support team

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    much detailed, more compliant with Medicare rules and great customer support always available and they are so friendly

    Cons

    too manual, like when clicking on documents there is still separate button to download it. When adding information it doesn't automatically updates you have to refresh it all the time. The list in the home page there is a different refresh button it doesn't automatically updates once orders or FTFs are done.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Julie from Ardent Home Health

    June 2018

    As a PT, I feel that the evaluation form has inaccuracies which need to be addressed.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is super easy to use and not time consuming like some of the other home health programs I know. I love that I don't have to spend hours documenting with this program.

    Cons

    The physical therapy section needs improvement. The evaluation form especially has areas for strength and ROM testing that aren't accurately tested according to all university standards learned in school.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Note-e-fied, Noteefied

    June 2018

    Hi Julie, Thanks you for reviewing our software. Glad to hear you find Perfect easy to use and it saves you time. Just so you know, All of our clinical documentation is customizable. The PT Evaluation that your agency uses was at their request or approval during the agency set up. Please reach out to our support team as they can assist you with any documentation changes your agency wishes to make. Thanks!

  • Verified Reviewer

    June 2018

    perfect is a great product for home health professionals

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    its hard to use

    Pros

    copying of notes is easy, all information is in one format , easy to see visits, scheduling patients is easy in calendar form

    Cons

    This software needs a lot of training to get to use it easily. this is not user friendly at all , your integration of use is harder that the previous software we were using. the old software was so user friendly you can learn on your own. while your software was hard to use and would need hours of training.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Dan from Touro University Nevada

    Number of employees: 201-500 employees

    June 2018

    I cant comment on cost as I have no idea I am a field user. Generally a good-great product

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    fairly fast servers for web based software.
    quick access to specific documentation types by clicking on calendar

    Cons

    inability to copy previous data and auto fill
    plotting visits only allows for one type at a time
    Using Chrome browser can have hurdles which is sad as more chrome books are popular

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Richelle from Choice Therapy Services

    June 2018

    I'm able to get my documentation done, literally at my fingertips

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like it that I am not limited to certain checklists, I am able to fill in my Subjective and Objective how ever I choose.
    The ability to schedule once my patients have been entered in by administration.
    The continuous autosave

    Cons

    The constant popups of who is online, i'm unconcerned about that.
    Having to wait for administration to enter in my patients to begin (a lot of times, I may not get to patients documentation until weekend and administration unavailable until Monday so I have to wait to begin)
    The "red alerts" that require me to constantly save page until I've completed those areas or else my computer goes into stall mode

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Maureen from Elsmar Home Health Care

    June 2018

    Very good customer support. Willing to customize to match agency needs.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Reports that help with the daily flow of the back office, the ease of imputing data for the field staff and back office.

    Pros

    The ease of use. Great customerservice. The software is very updated to the current CoPs and regulations.

    Cons

    At times there is a slow follow through. I have asked for the new visit notes to be uploaded to my visit notes in order that we can utilize the updated care plan features, and to track the teaching completed by our field staff, to date this has not been done for us.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Hannah from Parentis Home Health

    June 2018

    It's a really good EMR system. I like the overall features

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like the fax feature, the main dashboard, and the reports section the most. The fax feature, you can attach to the patient's chart which is good. The main dashboard contains a lot of info at a glance. There's a lot of customizable reports.

    Cons

    It glitches sometimes, the app isn't that great and it doesn't capture the whole website. There are some technical stuff on the website that could use more help.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Prettnie from Vigilans Home Health Services

    Number of employees: 2-10 employees

    June 2018

    I've only been using perfect for about 10 months since I started work, it's very easy to learn

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It has made my work a lot easier. I am in charge of doing the QA of all the notes and Perfect makes my job a lot easier.

    Pros

    Everything that we need is already in the software. It's easy to learn and easy to use. The customer service is great too. Very helpful and can be contacted with ease.

    Cons

    Nothing that's really bothersome. The system does lag sometimes though especially when i used it non stop for a couple of hours.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Micah from OT

    June 2018

    Easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Perfect is easy to use and quick to learn. It's handy being able to see every other team member's notes all in the same place.

    Cons

    Mobile version is very limited and not practical to use compared to the website. I mainly only use Perfect on my laptop at home rather than out in the field.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Robert from Healthcare Plus

    June 2018

    Perfect could be perfect but not yet.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Makes my work fairly convenient.

    Pros

    It's fairly easy to use; love the oasis export feature; value for your money, you get what you pay for.

    Cons

    navigation through different areas needs improvement; looks too cluttered; a lot of areas are redundant and needs updating.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • June from Therapist

    June 2018

    It's generally very user-friendly and very easy to use. I like that it's easy to navigate.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that it's very user-friendly once you're able to log in. The features are pretty easy to navigate.

    Cons

    Some features are redundant and most of the time, it takes so long and so slow to log in. Logging in is so frustrating because it takes too long especially when using internet explorer. It logs in faster with google chrome.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Suzanne from Independence Home Health Care, Inc.

    May 2018

    Good access and good options.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Access to admit patients, look up patients for various reasons, access to H & P's etc.

    Pros

    That we can call customer service and if there is a glitch in our software, the IT team corrects the problem. Also we are allowed conference calling with a member of Perfect to correct any of the glitches. Perfect also keeps us updated on any changes made to the system.

    Cons

    Not really anything bad about the software that I can specify. I will say that sometimes the IT people do not return my calls on an issue I may be having.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Kalvin from Homecare

    Number of employees: 11-50 employees

    May 2018

    I use the software to check patient records and write daily notest regarding my visits and status.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like the copy note button which helps you fill in info from previous levels. Also I like that it has a mobile website which limits multpile acesses using your username forcing your name to sing out when you acesses it from another location.

    Cons

    When writing a new note software glitches about 50% of the time. It requires you to saverify note to being note but won't load a save button. Very frustrating. The problem is solved by reloading the note several times in a row.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 1,001-5,000 employees

    May 2018

    Intuitive navigation

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Relatively easy navigation, mobile app and desktop site work well together, customizable dashboard and notes are nice feature

    Cons

    Tech support / customer service is courteous and friendly, and issues get resolved. However, it is often not immediate.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    May 2018

    Customer service was top notch

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    Ability to maintain focus on patients in the main menues, being able to multi task if need be in a busy office this is crucial

    Cons

    The photo attachment system for wound care other than that i have no real other complaints, the whole software was good

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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