Perfect Software


 

Perfect is a customizable home health software that enables home health agencies to manage employee tracking, electronic signatures, medication databases and billing. The solution can be deployed both in the cloud as well as on premise and is suitable for home health agencies of all business size.

Perfect offers key features such as a customizable dashboard, customizable notes, vital sign parameter alerts, a mobile app, a physician portal and live chat. Perfect enables users to customize their clinical notes and digitally manage their home health admissions. In addition, instant messaging enables real-time collaboration and communication among the home health staff members.

Perfect offers a mobile app for both iOS and Android. The app creates communication notes and physician's orders. The app also helps verify visits and submit signature sheets with single-touch access. Perfect provides 24/7 customer support via phone and email. In addition, it also offers free demo to new customers.

 

Perfect - Live chat
 
  • Perfect - Live chat
    Live chat
  • Perfect - Physician portal
    Physician portal
  • Perfect - Vital sign alerts
    Vital sign alerts
  • Perfect - Login screen
    Login screen
Supported Operating System(s):
Web browser (OS agnostic), Windows 10

14 Reviews of Perfect

Showing 1-14 of 14

 

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Anna from WE CARE home health

March 2018

March 2018

Perfect is almost perfect with minor glitches here and there. Overall user friendly.

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Pros

It is easy to navigate, i like how you can open multiple windows to see a chart and the fax is incorporated in the software.

Cons

There are some glitches that delays work at times. When they do updates and our work gets affected. When they don't inform us of the changes esp on their mobile app.

Review Source: Capterra
 

PEREZ from INDEPENDENCE HOME HEALTHCARE, INC.
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

User friendly, customized work orders, support system/service great, timely.

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SUPPORT SERVICE EXCELLENT; REVIEW FROM PROFESSIONAL DISCIPLINES WERE USER FRIENDLY AND EXCELLENT SOFTWARE AS YOU CAN USE PHONE, IPAD, COMPUTERS FROM PATIENTS HOME.

Pros

Support service great, accessible, timely and accurate. User friendly, JCAHO survey ready, We just had a random JCAHO survey for our CMS deem status, on 10/18-10/19; On 10 chart reviews we did well, including medication reconciliation, transfer summary which has a box one can check if transfer summary was sent to transferring facility(which is now phased in with new 2018 COP) and D/C summary/OASIS which has also a checklist that one checks if copy of D/C summary is available upon request by Primary MD. RN, PT OASIS SOC and D/C were complete in all OASIS elements and as it auto populate in Plan of Care, it's easier to see orders and goals locators of POC.

Review Source: Capterra
 

RUPERT from CALIFORNIA HEALTH
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

STILL WORK IN PROGRESS. STAFF ARE VERY COURTEOUS AND HELPFUL.

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Pros

USER FRIENDLY. GREAT FOR AGENCIES THAT MANAGE A LOT OF MEDICARE PATIENTS. COMPANY IS VERY ACCOMMODATING TO MEET CLIENT'S NEEDS OR DEMANDS.

Review Source: Capterra
 

Jose X from FIRST CARE Integrated Health Services, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

THIS IS THE CLOSEST THING YOU CAN GET TO "PERFECT", FOR HOME CARE APPLICATION - REGARDLESS OF SIZE

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As Executive Officer of the organization, the software provides me a wealth of corridors to view a wider perspective of the overall affairs of the agency, no matter where I am. The executive dashboard is most certainly an essential tool that I use on a regular basis.

Pros

LET ME COUNT THE WAYS:
INNOVATION: This software is dauntless in their quest to make the system work better- Everyday
APPLICATION: The software provider is extremely generous with customizing the system to accommodate the unique needs of each agency they support- even for small organizations like mine.
SEAMLESS TRANSITION: Transfer of data from the previous provider is handled thoroughly by their dedicated transition team- Painless!
SUPPORT: The ongoing support you get, is second only to none, & they always do it with pure enthusiasm (you can tell by their demeanor when you talk to them on the phone). And you can always count on them giving you an update of your concern.

Cons

There are still links in the system(like any)- but then again they always work relentlessly to rectify it, just don't be timid to call them out.
The Eastern US sector can actually benefit from an augmented morning tech support resource.

Review Source: Capterra
 

Billy from ASAP Home Health Providers

September 2017

September 2017

Been in home health for about 15 years and by far the best software

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Pros

User-friendly even our non-computer savvy staff can use software with ease. Staff have nothing but positive things to say

Review Source: Capterra
 

Alicia from ACRE Health Services, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Good experiences from Customer support and very respectful.

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Lower rates and able to design some aspect of the system based on our company's needs.

Pros

Able to design your forms if you wanted and flexible to your needs. Customer service is very patient to most of your request and tries to solve request. Training with staff are flexible and accommodates scheduled

Cons

Still in the early phase of transition, still needing a lot of revisions. Some features are still not imbedded on the system.

Review Source: Capterra
 

Michael from NURSES TOUCH HOME HEALTH PROVIDER, INC

September 2017

September 2017

Thus far its been great working with Perfect software.

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Pros

The best part about Perfect is the administrative and the back office information. Great for running reports. Makes it easier for budgeting. Getting help from the software team on how to maneuver the software and also update the software as needed.

Cons

Some work on some of the pages. Some information does not populate to some pages that should be! In some cases , it does populate but not easily found. Generally speaking its an efficient software.

Review Source: Capterra
 

Rommel from Health Source Home Care, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Great!!

Ease-of-use

Functionality

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ease of use

Pros

Customizable forms and reports
mobile app for foolproof verification of visit
ease of pushing documents to doctors for signatures

Cons

extra charge for fax capability

Review Source: Capterra
 

JENNIFER from Affinity HH
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

This system has been very easy to use, Navigation throughout the software is simple.

Ease-of-use

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Pros

Very simple to use. Easy to navigate, Customer Service reps are nice. They have been very helpful during our transition.

Cons

I think there can be improvement on the Insurance TAC so that there are no visits left uncounted for.

Review Source: Capterra
 

Anna from WE CARE home health

September 2017

September 2017

it is user friendly. Easy to navigate.

Ease-of-use

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Pros

It is user friendly. very easy to navigate. It is a complete package with just minor improvements.

Cons

When they have upgrades and slows down the system and when they do not inform us if there are any updates or changes.

Review Source: Capterra
 

Nenita from Independence Home Health Care

September 2017

September 2017

dependable and reliable

Ease-of-use

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Pros

this software has an answer to all the quetions and needs of the company especially day to day reports that has to be generated everytime

Cons

the data presented on the screen is overwhelming to the eyes, you really have to acquaint yourself first which data you are going to zero in

Review Source: Capterra
 

Christopher from Meadows Home Health
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Terrific! This is the by far the best home health software on the market! Very user friendly!

Ease-of-use

Functionality

Product Quality

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Value for Money

Ease-of-use
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Pros

What I like most about the Perfect is that it is very user friendly. You don't have to keep changing screens, everything is right there at your fingertips. I also like that you can customize your clinical notes to make your agency more Medicare compliant! The customer service staff are always available to answer your questions, and they are very friendly, and will take as much time as needed to assist you! From day one Perfect's staff from the administrative staff on down have been nothing but helpful in helping our agency. Additionally, they are always making improvements to their system to make it better. From the money there is no better software you can buy!

Cons

I wish that Perfect would hold more seminars on the upcoming changes to the Medicare COP's such as how to prepare for QUAPI, and disaster preparedness manual.

Review Source: Capterra
 

William from Nurses Touch
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Poor, issues; billing, Q&A, recocilations, techs are untrained and unaware. Software is Not ready.

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Learned a valuable lesson don't use somthing just beCuse ita alottle less expensive amd comes in a nice package.
We will no llonger be using thia product. Its cost us ao much time and lost productivity.

Pros

None that I can think off hand. This software and its company are not ready to for the public to use.

Cons

There is just to much to list. Nothing really functions as it should, the company is extremely slow in fixes, they want us to fix things 1 file at at time, thats impossible to do when we see +100 patients a day.
Please be warned this product is not ready for the you to use..

Review Source: Capterra
 

Jojette from Alta Vista Health Services
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Definitely a great tool in increasing work productivity

Ease-of-use

Functionality

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Value for Money

Ease-of-use
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Perfect is definitely a great tool in increasing work productivity considering the complexity of operating/managing a home health agency. This software has a lot of valuable features that can be customized to every users job title/responsibility. One of my favorite and helpful feature of Perfect is the Dashboard. As a DIrector of Nurses and owner of a home health agency, the Dashboard provides a quick recap or picture summary of my agency on a given period of time!

Pros

It's ability to integrate all the necessities and requirements needed to smoothly operate and manage a home health agency!

Review Source: Capterra