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> Reviews of ShiftCare. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ShiftCare is a good fit for you!

Source: https://www.softwareadvice.com/home-health/shiftcare-profile/reviews

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ShiftCare Reviews

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[Overview](https://www.softwareadvice.com/medical/shiftcare-profile/)

Reviews

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# ShiftCare Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(106)

4

(29)

3

(6)

2

(1)

1

(3)

## Secondary Ratings

Ease-of-use

4.6

Customer Support

4.7

Value for money

4.5

Functionality

4.4

* * *

### Pros

"Very efficient customer chat support, easy to understand features, quick way to see uploaded documents (no need to download a file to view), reminder feature, etc."

"I like that it is not just a timesheet software but also a billing software and record keeping for workers and clients."

"The customer support is excellent, and the frequent updates ensure the platform continues to improve. While some UX and mobile features could use refinement, the overall experience has been positive, and I’d recommend it to others in the support industry."

### Cons

"Too many areas where times are included when adding a shift i.e: billing, client and support worker times - just have all one time as this causes problems."

"The App is just focused at a staff level. And there is also no proper communication channel and viewer for clients to see."

"I am unable to have access as a founder and phone access as a staff/support worker."

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ShiftCare Reviews, Pros and Cons - 2026 Software Advice