# Supportmate Software Reviews, Demo & Pricing - 2026

> Review of Supportmate Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/home-health/supportmate-profile

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Supportmate

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Overview

# Supportmate 2026: Benefits, Features & Pricing

Wondering if Supportmate is right for your organization?

Our Employee Scheduling Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

Supportmate

4.4

[(5)](https://www.softwareadvice.com/home-health/supportmate-profile/#reviews)

Pricing

Starting at A$7.50 per month

### About Supportmate

Supportmate is a user-friendly scheduling application, which also helps businesses manage staff timesheets, invoicing, and compliance reports. It comes with a combination of mobile apps to manage clients, staff, schedules, participants, and more.

Wondering if Supportmate is right for your organization?

Our Employee Scheduling Software selection experts can help you in 15 minutes or less.

## Supportmate User Interface

## Popular Supportmate Alternatives

Main Product

Supportmate

4.4

[(5)](https://www.softwareadvice.com/home-health/supportmate-profile/#reviews)

Ratings Breakdown

-   4.40Ease of use
-   4.40Value for money
-   4.40Customer support
-   4.40Functionality

Pricing

Starting at A$7.50 per month

Get Price

Alternative Product

[Google Calendar](https://www.softwareadvice.com/scheduling/google-calendar-profile/)

4.8

[(4160)](https://www.softwareadvice.com/scheduling/google-calendar-profile/reviews/)

Ratings Breakdown

-   4.78Ease of use
-   4.82Value for money
-   4.39Customer support
-   4.67Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/)

4.6

[(5269)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/)

Ratings Breakdown

-   4.66Ease of use
-   4.47Value for money
-   4.61Customer support
-   4.53Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/)

4.7

[(17589)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/)

Ratings Breakdown

-   4.64Ease of use
-   4.59Value for money
-   4.27Customer support
-   4.63Functionality

Pricing

Starting at $7.00 per month

Get Price

Alternative Product

[Calendly](https://www.softwareadvice.com/scheduling/calendly-profile/)

4.7

[(4108)](https://www.softwareadvice.com/scheduling/calendly-profile/reviews/)

Ratings Breakdown

-   4.69Ease of use
-   4.52Value for money
-   4.43Customer support
-   4.54Functionality

Pricing

Starting at $10.00 per month

Get Price

Alternative Product

[ShiftWizard](https://www.softwareadvice.com/hr/shiftwizard-profile/)

4.4

[(723)](https://www.softwareadvice.com/hr/shiftwizard-profile/reviews/)

Ratings Breakdown

-   4.33Ease of use
-   4.42Value for money
-   4.36Customer support
-   4.29Functionality

Pricing

Available upon request

Get Price

## Supportmate Pricing and Plans

Starting price: A$7.50 per month

Free Trial

Free Version

Basic

A$7.50

per user, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Supportmate Features

-   Popular features found in Employee Scheduling
    
    Alerts/Notifications
    
    Attendance Management
    
    Calendar Management
    
    Employee Management
    
    Messaging
    
    Mobile Access
    
    Payroll Management
    
    Reporting/Analytics
    
    Schedule Distribution
    
    Self Service Portal
    
    Shift Swapping
    
    Timesheet Management
    
-   More features of Supportmate
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Activity Tracking
    
    API
    
    Automated Scheduling
    
    Availability Management
    
    Client Management
    
    Clock In/Out
    
    Compliance Management
    
    Customizable Reports
    
    Data Import/Export
    
    Drag & Drop
    
    Employee Database
    
    Employee Portal
    
    Employee Scheduling
    
    Forecasting
    
    GPS
    
    Mobile Alerts
    
    Online Time Clock
    
    Overtime Calculation
    
    Progress Notes
    
    Real-Time Data
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Reminders
    
    Reporting & Statistics
    
    Scheduling
    
    Shift Management
    
    Shift Scheduling
    
    Sick Leave Tracking
    
    Task Scheduling
    
    Third-Party Integrations
    
    Time Clock
    
    Time Off Requests
    
    Vacation/Leave Tracking
    

## Supportmate Integrations

Xero

Integration rated undefined from -1 review

MYOB Business

Integration rated undefined from -1 review

## Supportmate User Reviews

Overall Rating

4.4

Ratings Breakdown

5

80%

4

0%

3

0%

2

20%

1

0%

Secondary Ratings

Ease of Use

4.4

Value for money

4.4

Customer support

4.4

Functionality

4.4

Have you used Supportmate and would like to share your experience with others?

KC

Kurian C.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for more than 2 years

Reviewed May 2022

Excellent Rostering and Employee management software

5

Overall an excellent experience right from onboarding to management and implementation of new features. the team is very approachable.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

There are heaps of features we love about this software, Easy to use and train, easy to manage, can be used on the go, has a free client app, the cost is one of the most affordable in the market, no hidden costs, has got free on-call support which most of the other software lack.

Cons:

few additional reports that we have communicated to the team already.

Reasons for choosing Supportmate

most of the softwares

Read More

ZH

Zeinab H.

Verified reviewer

Individual & Family Services

11-50 employees

Used daily for less than 2 years

Reviewed June 2022

Supportmate effective care management system look nowhere else.

5

My overall experience with supportmate has been excellent. They are quick to get back which we really need on a busy schedule and they take feedback and are always looking to update the system to be more effective and user friendly.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I like the simple, effective and efficient layout that supportmate provides.

Cons:

I would suggest a timetable option for the support coordination.

Read More

SB

Stephen B.

Verified reviewer

Accounting

51-200 employees

Used daily for less than 6 months

Review source

Reviewed May 2025

Frustrating

2

Frustrating. Time wasting to have to copy/paste calendar entries. Updates are missed unless the Supportmate app is constantly referred to.

Ratings Breakdown

2

Ease of use

2

Value for money

2

Customer support

2

Functionality

Pros:

Apparently Australian developed, which is encouraging

Cons:

Unable to link Supportmate calendar to main calendar apps. This is a basic and critical functionality that competing apps can do.

Read More

JJ

Joanne J.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Reviewed April 2022

Supportmate

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The software is easy to use, training staff is easy with support videos. The support staff is approachable and they even customize the software for the company. Lots of features with a simple, yet powerful interface.

Cons:

Few new functions which we have informed the team and they are happy to add them for us.

Read More

JC

Jared C.

Verified reviewer

Recreational Facilities and Services

51-200 employees

Used daily for less than 12 months

Reviewed May 2022

Great Support software backed by a great team

5

Great from start to finish. Their team are great at helping us implement the software and ease of use is fantastic.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The ease of use and adaptability to the industry is second to none.

Cons:

There are new features being developed every day (as with most softwares) and we just wish they were all here now!

Reasons for choosing Supportmate

They were the best team that pitched for the product.

Read More

Showing 1 - 5 of 5 Reviews

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Stuck Between Options?

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