# Lookout Software Reviews, Demo & Pricing - 2026 > Review of Lookout Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/home-health/the-lookout-way-profile --- [Home](https://www.softwareadvice.com/) / [Home Health Care Software](https://www.softwareadvice.com/home-health/) / Lookout Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/home-health/the-lookout-way-profile/reviews/)[Alternatives](https://www.softwareadvice.com/home-health/the-lookout-way-profile/alternatives/) # Lookout 2026: Benefits, Features & Pricing Wondering if Lookout is right for your organization? Our Home Health Care Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Lookout 4.7 [(38)](https://www.softwareadvice.com/home-health/the-lookout-way-profile/reviews/) Pricing Pricing available upon request ### About Lookout Lookout's software makes it as easy for Australian home care providers, and their teams, to provide the highest quality client care. Being built by care, for care, you can trust Lookout's all-in-one software to empower your entire care organisation with; rostering and scheduling, claims & statements, remote care monitoring, compliance and reporting, client plan management, mobile workforce management, and to connect workers + clients & their loved ones and the care team and so much more. Wondering if Lookout is right for your organization? Our Home Health Care Software selection experts can help you in 15 minutes or less. ## Lookout User Interface ## Popular Lookout Alternatives Main Product Lookout 4.7 [(38)](https://www.softwareadvice.com/home-health/the-lookout-way-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.43Value for money - 4.69Customer support - 4.58Functionality Pricing Available upon request Get Price Alternative Product [GEOH](https://www.softwareadvice.com/home-health/geoh-profile/) 4.9 [(156)](https://www.softwareadvice.com/home-health/geoh-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.80Value for money - 4.88Customer support - 4.87Functionality Pricing Starting at $13.00 per month Get Price Alternative Product [eRSP](https://www.softwareadvice.com/home-health/ersp-profile/) 4.2 [(99)](https://www.softwareadvice.com/home-health/ersp-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.30Value for money - 3.99Customer support - 4.18Functionality Pricing Starting at $200.00 per month Get Price Alternative Product [AxisCare](https://www.softwareadvice.com/home-health/axiscare-profile/) 4.7 [(729)](https://www.softwareadvice.com/home-health/axiscare-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.49Value for money - 4.55Customer support - 4.36Functionality Pricing Starting at $325.00 per month Get Price Alternative Product [CareSmartz360](https://www.softwareadvice.com/home-health/caresmartz360-profile/) 4.8 [(182)](https://www.softwareadvice.com/home-health/caresmartz360-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.76Value for money - 4.83Customer support - 4.63Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [ShiftCare](https://www.softwareadvice.com/medical/shiftcare-profile/) 4.6 [(145)](https://www.softwareadvice.com/medical/shiftcare-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.47Value for money - 4.69Customer support - 4.44Functionality Pricing Starting at $8.00 per month Get Price ## Lookout Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Lookout Features - Popular features found in Home Health Care Billing & Invoicing Calendar Management Care Plan Management Claims Management Compliance Management Electronic Signature Mobile Access Patient Records Management Payroll Management Reporting & Statistics Task Management Time Tracking by Client - More features of Lookout Access Controls/Permissions Activity Dashboard Activity Planning Activity Tracking Admissions Management Alerts/Escalation Alerts/Notifications API Appointment Management Assessment Management Attendance Tracking Automated Scheduling Charting Client Management Client Portal Clinical Care Clock In/Out Communication Management Contact Management Customizable Forms Customizable Reports Customizable Templates Document Management Employee Management Employee Portal Event/Activities Planning Financial Management For Home Care Providers For Long Term Care Forms Management Geriatric Care GPS HIPAA Compliant Home Health Care Management Incident Management Insurance Management Invoice Management Medication History Mobile Alerts Monitoring Multi-Location Nursing Forms Tracking Point of Care System Real-Time Data Real-Time Notifications Real-Time Reporting Records Management Reimbursement Management Reminders Scheduling Search/Filter Self Service Portal Spend Management Staff Management Staff Scheduling Task Scheduling Third-Party Integrations Transaction Management User Management Workflow Management Work Order Management ## Lookout Integrations Sisense Integration rated undefined from -1 review Tanda Integration rated undefined from -1 review Workato Integration rated undefined from -1 review Xero Integration rated undefined from -1 review Intercom Integration rated undefined from -1 review ## Lookout User Reviews Overall Rating 4.7 Ratings Breakdown 5 76% 4 18% 3 0% 2 5% 1 0% Secondary Ratings Ease of Use 4.6 Value for money 4.4 Customer support 4.7 Functionality 4.6 Cliff C. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for more than 2 years Review source Reviewed January 2025 Good CRM with AI features 5 Good technology that made work easier and easy to use interface Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Ease of use Dashboard that is user friendly AI tool for observations Ease to complete referrals Cons: No documents tabs to place documentation No budget tab Reasons for switching to Lookout Update to new system to make CRM more easy Read More GD Geoff D. Verified reviewer Hospital & Health Care 51-200 employees Used daily for less than 2 years Reviewed February 2025 Great Care Management Software 5 The system is constantly improving. It is Australian, so they are very proactive when it comes to the changes in aged care. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Very easy to use and the team are responsive to all questions Cons: It is all very functional, so I have no complaints Reasons for choosing Lookout It seemed better. Also, Australian made and supported Reasons for switching to Lookout Procura was being made redundant. This was the best option and much better than Procura Read More MP Mark P. Verified reviewer Mental Health Care 11-50 employees Used daily for less than 6 months Review source Reviewed April 2023 It has promise, but is not NDIS ready. 2 The Lookout Way has potential. If I were providing aged care brokerage services, it would be great. Sadly it isn't suited for NDIS providers without serious hacks and compromises. Ratings Breakdown 1 Ease of use 3 Value for money 4 Customer support 3 Functionality Pros: Great ticketing features and transparency between clients and workers.There are a lot of customisation options along with an APIAllows for self-booking. Cons: It is designed mostly for managing contractors.The API is missing core features relating to invoicingInvoicing is difficult to navigate.Cancellations are not listed on proda export and are structured poorly as options.Care plans are essentially word templates rather than forms and cannot be created or updated in the field.There are a lot of hidden addon costsWorkers cannot fill out forms.There is no document tab. Documents can only be stored in client notes.Service agreements and quotes can not be managed within the platform. Reasons for switching to Lookout The Goodhuman app way glitchy and kept crashing on staff. Vendor Response Hi Mark, thank you for this thorough review. Your feedback is valuable. We have logged it with customer success to explore some existing features, new updates and workarounds with you that could meet your needs, and we have lodged your feedback with the engineering team for future roadmap considerations. Some of the items you raised are on the product development roadmap already. Replied June 2023 Read More MD Mel D. Verified reviewer Hospital & Health Care 51-200 employees Used daily for less than 6 months Reviewed November 2024 System Superstar! 5 I have had a positive experience with Lookout.. it is much better than what I have used previously Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: user friendly, simple to understand and easy to learn. Cons: nothing I think its an excellent system, Reasons for switching to Lookout I gained employment with a new company that used Lookout Read More AC Andrew C. Verified reviewer Hospital & Health Care 51-200 employees Used daily for free trial Reviewed September 2024 Clear leader in the field - and it isn't even close 5 Fun, enjoyable, satisfying. Professional ... what else is there ? Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 5 Functionality Pros: Technical capabilities - API is extensive. Pre-sales support is astounding Cons: UI could do with a bit more polish and understates how great the actual product is Reasons for choosing Lookout API basically, plus also peer reviews etc. etc. Reasons for switching to Lookout EOL for Procura, but it was also rubbish Read More Karl J. Verified reviewer Health, Wellness and Fitness 51-200 employees Used daily for less than 6 months Reviewed February 2024 Satisfied Customer 5 It’s been a good experience and the product is easy to understand and use. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It’s very user friendly and easy to understand. Cons: It doesn’t have some features that our other system did. Reasons for switching to Lookout They kept losing data after doing upgrades. They didn’t respond quickly. Vendor Response Thanks for your positive review Karl. Glad to hear you are enjoying Lookout. Replied April 2024 Read More TT Tanis T. Verified reviewer Hospital & Health Care 201-500 employees Used daily for less than 6 months Reviewed February 2025 Lookout review. 5 Overall I think lookout is a system that all providers should use as like I said, it captures everything thats needed, its very clear on where to find different tabs, the fact thats its linked to so many different things still blows my mind. The lookout team have just made this an amazing program to use and I very much am happy to be using this. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: After using multiple platforms and systems I find that Lookout is very clear, very easy to use and with how streamlined it is I find that it still captures everything needed. Cons: Not so much what I like least but it would be beneficial to have the client contribution on the dashboard under the funding section with the subsidy and ITF. Currently if a member does make a VC the only way to find is to search through all tickets which can be hard to find at times. Read More CS Cerello S. Verified reviewer Hospital & Health Care 201-500 employees Used daily for less than 12 months Reviewed April 2025 Positive experience 5 it has been very positive experience for me and my team. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: how easy it is to navigate whilst still providing all information you need. Cons: I wish there are built in clinical assessments loaded in Read More RB Rebecca B. Verified reviewer Retail 11-50 employees Used weekly for free trial Review source Reviewed August 2025 Amazing company 5 It was really great for the most part I just didn’t like the cost after my trial it was a bit much for me Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The ease of use is amazing and rherebilling and scheduling is set up nicely we really was impressed with there support as well Cons: The cost we felt it was a bit steep for us and what it provided for us so we did wind up leaving this one Read More MT Maegan T. Verified reviewer Hospital & Health Care 51-200 employees Used daily for less than 2 years Reviewed January 2025 Efficient and easy 5 My experience has always been great, I really appreciate it and it's efficiency. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I enjoy the simplicity of it, it is very easy to navigate. Cons: I don't enjoy how there is no backup if you accidentally refresh the page and lose all your notes. I also wish that there was a quicker ability to hyperlink other than having to scroll and hit the button every time. Read More Showing 1 - 10 of 38 Reviews [See All Reviews](https://www.softwareadvice.com/home-health/the-lookout-way-profile/reviews/) ## Lookout Popular Comparisons [GEOH vs Lookout](https://www.softwareadvice.com/home-health/geoh-profile/vs/the-lookout-way/)[eRSP vs Lookout](https://www.softwareadvice.com/home-health/ersp-profile/vs/the-lookout-way/)[AxisCare vs Lookout](https://www.softwareadvice.com/home-health/axiscare-profile/vs/the-lookout-way/)[CareSmartz360 vs Lookout](https://www.softwareadvice.com/home-health/caresmartz360-profile/vs/the-lookout-way/) [Compare All Alternatives](https://www.softwareadvice.com/home-health/the-lookout-way-profile/alternatives/) ## Other Top Recommended Home Health Care Software [Alora Home Health](https://www.softwareadvice.com/product/2085-Alora-Homecare-Software/) **4.5** (151) Recently recommended **31** times [InMyTeam](https://www.softwareadvice.com/home-health/inmyteam-profile/) **4.6** (92) Recently recommended **31** times [myUnity](https://www.softwareadvice.com/home-health/devero-hh-profile/) **4.1** (141) Recently recommended **24** times [AxisCare](https://www.softwareadvice.com/home-health/axiscare-profile/) **4.7** (729) Recently recommended **19** times Stuck Between Options? 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