TheraTracker by Turn Key Therapy is a cloud-based home health therapy solution designed for home health therapy providers helping them manage the home health therapy cycle. Key features include QA management tools, electronic notes, billing capabilities, productivity reporting and more.
TheraTracker can be accessed remotely via computers, tablets and smartphones, allowing therapists to have access to their schedule and patient notes at all times. TheraTracker 's users have instant, real-time access to the therapist notes and therapist schedules limiting confusion from agencies about when a patient is going to be seen or where the completed note is. In addition, an internal messaging system helps in managing communication between therapists and employers. TheraTracker is HIPAA compliant and keeps the user's data secure by storing it in a central database.
TheraTracker offers services on a monthly subscription basis after an initial one-time fee. The package includes support via phone and email.
NIRAJ from SAI CARES, INC
Specialty: Therapy / Rehabilitation
Employees number: 2-10 employees
It's been about 5 months, I have been using this software. Its very easy to use, easy to train other co-workers. Customer support is very good and prompt. If you want modifications or adjustment to software, very open to suggestions and makes an attempt to make modifications. It is expensive compared to the other products in the market but after using the software its worth the value. I highly recommend this software.
Tori from Premier Therapy Staffing
Specialty: Therapy / Rehabilitation
I like how TheraTracker is very simple to learn and use, and TheraTracker is a very reasonable cost. I have been using the software for about a month now and I haven't had any problems or difficulties. Really like how you are able to make time sheets for your therapist and how the invoices lock in your visit rates, so you don't have to always type in the rates, Also I have never had a problem getting a hold of customer support and there always helpful. The best thing about TheraTracker is they give you the time to get comfortable and transfer your patients/employees/therapist/Doctors before they charge you your monthly bill.
What I like least about TheraTracker is sometimes the page takes to long to load, and some process takes to many times with loading, and the print out for a patient face sheet is way to small, Also if you set up your own therapy notes TheraTracker will not keep track of your visits.
If you have found yourself having trouble with getting a hold of customer support with software's you have used before you will not have to worry about getting a hold of any one with TheraTracker, If you don't get a response the first time you will definitely here back from someone by the end of the day,So far TheraTracker customer support has always been available and very helpful The software I used before would sometimes take days to get back to me.
Shawn from Apex Therapy
Specialty: Home Health Care
TheraTracker has been great software, allowing us to collaborate all of our contracts under one system. There's no need for our therapist to try and remember what company uses what software, as everything is right here. The software is clean and simple, with the opportunity to expand when needed. The ability to look at big picture operational workflows for the week makes our jobs so much easier. On top of all that is a great contact, who is willing to work through things with us and is eager to look at opportunities to add suggestions to the system.
I have no complaints with the software or support team.
This is a great contract therapy software package that will allow you the opportunity to effectively and efficiently manage your operations while keeping you therapist happy with good software that works both online and off.
Rushina from Advanced rehab services, LLC
Specialty: Therapy / Rehabilitation
The follow up with questions and help with building my company. The ability to invoice and do payroll at the same time. Not charging or paying for services not completed.
Difficulty connecting to the system at times and needing internet to use the system. Also, the print option can be tricky to use.
Make sure you know what your agencies are looking for and have someone who is willing to learn the system inside and out
Amanda from Texas Mobile Rehab
My husband and I own a business contracting with Home Health agencies to provide PT, OT, and Speech therapy services. We have about 15 PRN therapists working for us now who are all paid by the visit. It was crucial to our business to find a software that we could use to manage therapists' schedules and for our therapists to create electronic documentation. These were the primary goals, and when one of our therapists recommended Theratracker, we checked it out and signed up immediately.
This was the only Web-based software we found that was created for companies like ours. It not only allowed me (as the administrator) to schedule and track multiple discipline therapists' visits (including the 13th/19th visit reassessments), allows therapists to easily complete electronic documentation, and see at a glance what visits they have that week and day, but also is a tool to manage our payroll and invoices.
On the administrator side, using Theratracker turned a process that takes me several days (payroll and invoices) into running a simple report and generating an invoice. It is literally that easy. As the person who handles payroll, invoicing, and scheduling the patient visits, I can't stress enough how easy this software has made this part of my job, and how much time it has saved me. It also helps me sleep better at night knowing that I am not paying therapists for the same visit multiple times, and that we aren't forgetting to invoice for a visit. Once I run the payroll report, and click "Approve", all of the visits are then marked as "Paid" and don't show up the next time I run the payroll report. Also, same thing the with the invoice. I can select the timeframe and company that I want to invoice. The software generates the invoice for me based on the visits with completed notes. Once I have selected "Generate Invoice", those visits won't show up again in my invoice report.
Our therapists love that they don't have to worry about tracking the 13th/19th visits, and that they can just log in and view their dashboard to see what is on their schedule for the week, and enjoy the ease of completing documentation. It is very intuitive and easy for therapists to complete documentation. Our therapists have required almost no training (and some of them are very un-tech savvy) in order to get up and running doing their notes.
On the support side, I can't stress enough how awesome Paul, the owner, is. We have had a few things come up here and there that we felt could be improved. If he agreed with us that the recommended behavior would enhance the functionality of the software, he had it fixed. I have never worked with a piece of software where the owner talks with customers about how the software can be improved, and and where the owner was so responsive and open to improving the software based on customer feedback.
If you are a home health therapy staffing company, this software, I guarantee you, will make your job so much easier. Your business will run more smoothly, and will allow you to focus on other areas of growth. Also, makes your therapists lives easier since they can focus on patient care.
Brenda from Ascension Rehab
We have a Home Health Therapy Company that has been in business for about a year and half now. When we first started our business, we were using our own paperwork that seemed to work great in the beginning. As we continued to grow, we knew that we were going to have to switch over to some type of online software to help us with efficiency and have better communication with our Therapists and Agencies. We heard about TheraTracker and, through much thought and consideration, we decided that we would give it a try and see if it would be a good fit for our Company. We have now been using TheraTracker for over 6 months, and couldn't be happier with our decision. We are stronger and more efficient than ever and growing at a rapid pace. Paul, the developer, is so great and if I ever need anything he is always right there to assist us - and very happy to do so. He always follows up and keeps us updated with everything we need to know. With that said, I would highly recommend this product to any Therapist or Therapy Company and am so excited to see what TheraTracker has in store for the future.
Pam from Teamwork Therapy Services
Teamwork Therapy is a therapy staffing agency for home health agencies. Our documentation was previously on paper. It was a slow process getting the paperwork in the mail from the therapist, processing it in the office, then back in the mail to each home health agency. It seems like we were constantly saying or hearing "it's in the mail". We were approached by Paul of TheraTracker to see a demo of this on-line documentation system. It was a no-brainer. Easy to get started, easy to teach the therapist - typically with a brief email "how to" and maybe a question or two along the way. The home health agencies seem to really like it because they have real time access to the notes on their end. No more waiting on the mail! Paul has been very helpful with any questions we may have. Super easy for everyone involved. I highly recommend TheraTracker for your therapy documentation.