# AppFolio Property Manager Software Reviews, Demo & Pricing - 2026

> Review of AppFolio Property Manager Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/home-inspections/appfolio-property-manager-profile

---

[Home](https://www.softwareadvice.com/)

/

[Property Management Software](https://www.softwareadvice.com/property/rental-property-management-software-comparison/)

/

AppFolio Property Manager

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Overview

[Reviews](https://www.softwareadvice.com/property/appfolio-property-manager-profile/reviews/)[Alternatives](https://www.softwareadvice.com/property/appfolio-property-manager-profile/alternatives/)

# AppFolio Property Manager 2026: Benefits, Features & Pricing

Wondering if AppFolio Property Manager is right for your organization?

Our Property Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

AppFolio Property Manager

4.5

[(1890)](https://www.softwareadvice.com/property/appfolio-property-manager-profile/reviews/)

FrontRunner 2026

Pricing

Pricing available upon request

### About AppFolio Property Manager

AppFolio Property Manager is a comprehensive property management software designed to streamline operations for property management businesses. The platform is engineered to cater to various property types, including single-family, multifamily, affordable housing, community associations, student housing, commercial properties and investment management portfolios.

One of the primary features of AppFolio Property Manager is its accounting and reporting capabilities. The software provides a single source of truth for all financial transactions, enabling businesses to accurately capture and track every financial activity. It offers real-time, flexible reporting, ensuring that property managers have quick access to essential financial data. The platform supports comprehensive tasks such as online payments, CAM tracking and reconciliation, corporate accounting and a database API for integration with other systems.

The maintenance and efficiency tools included in AppFolio Property Manager help property managers maintain property values and enhance customer satisfaction. Key features in this segment include smart bill entry, online maintenance requests, work order management and a unit t...

urn board for managing vacancies and turnovers. The platform also supports in-house maintenance and mobile inspections, allowing property managers to conduct inspections on-the-go, ensuring quick and accurate record-keeping. AppFolio Property Manager's communication tools are designed to improve service delivery and customer engagement. The software includes email and text templates, as well as portals for owners, vendors and residents, facilitating seamless communication between all stakeholders. Document management and survey tools further enhance this capability, enabling property managers to gather feedback and manage essential documents efficiently. Another significant aspect of AppFolio Property Manager is its marketing and leasing functionalities. The software aids property managers in running and growing their businesses with features like leasing CRM, online leases, virtual showings and leasing signals. Additionally, AppFolio Sites provides professional website services that enable property managers to market their properties effectively. AI-powered leasing assistants further assist in automating routine tasks, allowing property managers to focus on more critical activities. AppFolio Property Manager includes capabilities focused on management and growth. Custom fields, leasing metrics dashboards, performance insights, custom user roles, audit logs and customizable workflows are integral features that support business expansion and operational efficiency. The software's integration and partnership capabilities are curated to add select services, outsource workflows or complement existing real estate technologies seamlessly.

Wondering if AppFolio Property Manager is right for your organization?

Our Property Management Software selection experts can help you in 15 minutes or less.

## AppFolio Property Manager User Interface

## Popular AppFolio Property Manager Alternatives

Main Product

AppFolio Property Manager

4.5

[(1890)](https://www.softwareadvice.com/property/appfolio-property-manager-profile/reviews/)

Ratings Breakdown

-   4.47Ease of use
-   4.33Value for money
-   4.25Customer support
-   4.31Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Buildium](https://www.softwareadvice.com/property/buildium-property-manager-profile/)

4.5

[(2229)](https://www.softwareadvice.com/property/buildium-property-manager-profile/reviews/)

Ratings Breakdown

-   4.32Ease of use
-   4.37Value for money
-   4.43Customer support
-   4.27Functionality

Pricing

Starting at $62.00 per month

Get Price

Alternative Product

[DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/)

4.8

[(705)](https://www.softwareadvice.com/property/doorloop-profile/reviews/)

Ratings Breakdown

-   4.69Ease of use
-   4.68Value for money
-   4.84Customer support
-   4.69Functionality

Pricing

Starting at $69.00 per month

Get Price

Alternative Product

[Yardi Breeze](https://www.softwareadvice.com/property/yardi-breeze-profile/)

4.2

[(333)](https://www.softwareadvice.com/property/yardi-breeze-profile/reviews/)

Ratings Breakdown

-   4.26Ease of use
-   4.18Value for money
-   4.19Customer support
-   4.07Functionality

Pricing

Starting at $1.00 per month

Get Price

Alternative Product

[Rent Manager](https://www.softwareadvice.com/property/rent-manager-profile/)

4.6

[(627)](https://www.softwareadvice.com/property/rent-manager-profile/reviews/)

Ratings Breakdown

-   4.43Ease of use
-   4.61Value for money
-   4.73Customer support
-   4.51Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Innago](https://www.softwareadvice.com/property/innago-profile/)

4.9

[(515)](https://www.softwareadvice.com/property/innago-profile/reviews/)

Ratings Breakdown

-   4.79Ease of use
-   4.95Value for money
-   4.88Customer support
-   4.77Functionality

Pricing

Available upon request

Get Price

## AppFolio Property Manager Pros and Cons

We analyzed 1,890 verified reviews for AppFolio Property Manager to find out what actual users really think.

Select to learn more

Intuitive Interface For All Users

The platform features a user-friendly design with clear navigation, making it simple for users of all skill levels to manage tasks. Helpful tutorials, mobile access, and efficient search tools ensure quick onboarding and easy day-to-day operation.

Comprehensive Property Management Suite

AppFolio offers a wide range of tools for managing residential, commercial, and mixed portfolios. Users can track properties, handle accounting, manage work orders, and oversee multiple assets from a single dashboard, supporting both small and large portfolios.

Centralized Tenant Communication Tools

AppFolio Property Manager gives tenants and managers easy access to payment options, maintenance requests, and lease details through dedicated portals. Streamlined communication, document sharing, and automated workflows help keep everyone informed and simplify daily interactions.

Payment Processing And Accounting Issues

Payment features can be confusing, with challenges in handling refunds, multiple bank accounts, and partial payments. Users mention difficulties with auto-pay setup, unclear statements, and manual processes that complicate financial management.

Limited Lease Customization Options

Lease management tools lack flexibility, making it hard to customize forms, handle local regulations, and integrate required documents. Users experience issues with recurring charges, advertising syndication, and fees for online rent payments.

Slow And Inconsistent Support Response

Users frequently report long wait times for customer service, difficulty reaching knowledgeable representatives, and inconsistent issue resolution. The lack of immediate support can make troubleshooting and onboarding more challenging.

## AppFolio Property Manager Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Core

Pricing available upon request

Plan includes:

-   Property Accounting & Reports
-   End-to-End Marketing & Leasing
-   Work Order Management
-   Inspections & Unit Turns
-   Mobility & Convenience
-   Portals & Communication
-   Standard Support

Plus

Pricing available upon request

Plan includes:

-   Advanced Budget Management
-   Advanced Accounting
-   Data Analysis
-   Custom Fields
-   API
-   Enhanced Support
-   Role based permissions
-   Custom user roles

Max

Pricing available upon request

Plan includes:

-   Leasing CRM
-   Leasing Signals
-   Dedicated Customer Success Manager
-   Customizable Reports

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## AppFolio Property Manager Features

-   Popular features found in Property Management
    
    Commercial Properties
    
    Communication Management
    
    Contact Management
    
    Document Management
    
    For Residential
    
    Listing Management
    
    Online Payments
    
    Rent Collection
    
    Rent Tracking
    
    Tax Management
    
    Tenant Tracking
    
    Work Order Management
    
-   More features of AppFolio Property Manager
    
    Access Controls/Permissions
    
    Accounting
    
    Accounts Payable
    
    Accounts Receivable
    
    Activity Dashboard
    
    Activity Tracking
    
    Add & Edit Photos
    
    Alerts/Notifications
    
    API
    
    Application Management
    
    Audit Management
    
    Audit Trail
    
    Background Screening
    
    Bank Reconciliation
    
    Billing & Invoicing
    
    Calendar Management
    
    Cash Flow Management
    
    Client Portal
    
    Comment Library
    
    Commercial Inspections
    
    Commercial Leases
    
    Commercial Property Management
    
    Committee Management
    
    Contact Database
    
    Credit Card Processing
    
    Credit Check
    
    CRM
    
    Customer Database
    
    Customizable Branding
    
    Customizable Reports
    
    Customizable Templates
    
    Dashboard
    
    Data Import/Export
    
    Deal Management
    
    Document Storage
    
    Dues Management
    
    Electronic Payments
    
    Electronic Signature
    
    Email Marketing
    
    Email Templates
    
    Event Calendar
    
    Event Management
    
    Event Scheduling
    
    Expense Tracking
    
    Fee Collection
    
    File Management
    
    Financial Management
    
    Financial Reporting
    
    For Commercial Real Estate
    
    For Investors & Traders
    
    For Property Managers
    
    General Ledger
    
    Guest Tracking
    
    HOA Violation Enforcement
    
    Housekeeping Management
    
    Income & Balance Sheet
    
    Inspection Management
    
    Insurance Management
    
    Invoice Management
    
    Late Fee Calculation
    
    Lead Management
    
    Lease Management
    
    Lease Origination
    
    Lease Tracking
    
    Maintenance Management
    
    Maintenance Scheduling
    
    Member Database
    
    Member Directory
    
    Member Portal
    
    Membership Management
    
    Mobile Access
    
    Mobile App
    
    Owner Portal
    
    Parking Management
    
    Payment Processing
    
    Portfolio Management
    
    Property Database
    
    Property Management
    
    Real-Time Data
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Recurring/Subscription Billing
    
    Reminders
    
    Repair Estimates
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Report Summary
    
    Residential Inspections
    
    Residential Leases
    
    Residential Properties
    
    Retail Leases
    
    Role-Based Permissions
    
    Self Service Portal
    
    SMS Messaging
    
    Task Management
    
    Task Scheduling
    
    Template Management
    
    Templates
    
    Tenant Management
    
    Tenant Portal
    
    Tenant Screening
    
    Third-Party Integrations
    
    Transaction History
    
    Transaction Monitoring
    
    User Management
    
    Vacancy Management
    
    Vehicle Management
    
    Vendor Management
    
    Video Support
    
    Visitor Management
    
    Web-based Deployment
    
    Website Integration
    
    Website Management
    

## AppFolio Property Manager Integrations

Birdeye

Integration rated undefined from -1 review

Breezeway

Integration rated undefined from -1 review

Property Meld

Integration rated undefined from -1 review

Showdigs

Integration rated undefined from -1 review

LeadSimple

Integration rated undefined from -1 review

Zego

Integration rated undefined from -1 review

See all 18 integrations

## AppFolio Property Manager User Reviews

Overall Rating

4.5

Ratings Breakdown

5

68%

4

22%

3

6%

2

2%

1

2%

Secondary Ratings

Ease of Use

4.5

Value for money

4.3

Customer support

4.3

Functionality

4.3

Mallory T.

Verified reviewer

Food & Beverages

10000+ employees

Used daily for less than 2 years

Review source

Reviewed May 2026

Property management gold

5

My experience was great. There was no struggle with learning that system and I had such an easy time getting it to work

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I worked for property management for a short period of time and had no experience, this was such an easy to use system I picked it up quickly. It is great because everything you need can be integrated, rent payments, work orders, user profiles and more.

Cons:

I cannot think of any cons. I am hoping it got better with age instead of diminishing but it truly is a great system that anyone can learn.

Read More

Angela B.

Verified reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2025

Detail and comprehensive software for serious property management business

5

100% great response and the onboarding is super easy. Uploading previous data and communicating with tenant is the best!

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I love the component of Property Management and Accounting together. For business utilize other softwares for accounting, AppFolio makes it so much easier. Also when you own or manage your own PM company this will be the best when having a big portfolio!

Cons:

It is much more loaded that other softwares. So for those that are not to technologically driven this will take longer to dominate

Reasons for choosing AppFolio Property Manager

price and value was the 2 things that made tremendous sense

Reasons for switching to AppFolio Property Manager

We needed a more detail accounting system

Read More

LD

Laila Edelyn Villanueva D.

Verified reviewer

Real Estate

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2026

McIntire Kingstone - AppFolio Plus...

5

Overall, my experience with AppFolio has been positive, especially from an operations and administrative perspective. It helps maintain consistency in how information is managed across properties and teams, which is very important when handling a high volume of updates, records, and daily tasks. Appfolio makes it easier to monitor processes, reduce errors, and keep workflows structured. While there are still areas where automation and efficiency could be improved, it remains a reliable system that supports both operational productivity and team coordination.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I like it the most now is how easy it is to manage multiple tasks at the same time. Whether it’s reviewing tenants, updating property information, or checking statuses, everything is accessible and straightforward. It makes my daily work less stressful and more manageable.

Cons:

I like the least is that some workflows/to-dos are not as streamlined as they could be. There are areas where automation could be improved to reduce manual work, especially when handling updates and tracking changes. I am manually assigning it to some users.

Read More

VR

Verified

Reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2025

Let apps work for you like appfolio

5

Its been great. I have had a few issues but they were cleared up in a timly manner. And anything i wanted to change with the app was also done so by the company. What more can you ask for honestly.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

What isnt there to like about appfolio property management. From the tenant and lease management. Which has everything right at your fingertips. To customer support and payment management. Its make it so easy to see what is getting done and how quickly its getting done. The onboarding process is very simple and if you ever need help. All you have to do is pick up the phone and they are right there. The low cost upfront makes it so worth every penny spent.

Cons:

I dont think there is anything that i dont like about it. And honestly i dont think there is anyone that will say differently.

Reasons for choosing AppFolio Property Manager

The price is insance for tiger one. I was sent a trail from china and it locked up wveeything snd tried to drain the business account. Never downlaod them ever.

Reasons for switching to AppFolio Property Manager

Because it was awful. Similar to how all the other apps out there are except for appfiolo.

Read More

JH

Jasmine H.

Verified reviewer

Public Relations and Communications

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed February 2026

Appfolio- make the switch !!

5

New lease, lease renewals with the offers piece of cake super easy super simple. Reversal of charges are also simple and easy.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Appfolio is user friendly and what I enjoy the most is the option to edit so I never have to start completely over when I make a mistakes.

Cons:

I don’t like the customer service support process. Waiting for someone to email you or chat with you so that you can get support is annoying because they don’t get back to you right away. I’ve had to wait 24 hours.

Reasons for switching to AppFolio Property Manager

Cost and reliability. Appfolio is user friendly and the whole team can benefit from this change and the cost is feasible.

Read More

MB

Mike B.

Verified reviewer

Real Estate

Self-Employed

Used daily for less than 12 months

Review source

Reviewed December 2025

Bad experience, be very careful, ask to try out the tech support

1

We came over from Rent Manager, where the tech support was superior. We could reach a live person to answer our questions for a project we were working on, Appfolio herds you into a AI chat que, then you can request to online chat with a tech support person that usually refers you to an article or the academy, then if you need further assistance you can request a call, but that gets scheduled out 2-4 days...not kidding... so if you are working on a project don't expect to complete the task anytime soon. The tech support is about as fast as mailing letters to each other.

Ratings Breakdown

1

Ease of use

1

Value for money

1

Customer support

1

Functionality

Pros:

Tenant communication system, work order system is ok. Thats about it for the highlights. Wish there was more

Cons:

The tech support is very, very poor. We are a small business, and this experience has been incredibly bad. The accounting system is clunky and needs constant work arounds

Reasons for choosing AppFolio Property Manager

Buildium and Appfolio seemed even, Appfolio gave us 1 year free.

Reasons for switching to AppFolio Property Manager

Looking for more app-based system with tenant communication

Read More

ja

joseph a.

Verified reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2026

Worst customer service

1

Bad switched to rent manager because i couldn't take it any more. They are not responsive and its very annoying software to use

Ratings Breakdown

3

Ease of use

1

Value for money

1

Customer support

2

Functionality

Pros:

The software is relatively user friendly. And fuctions decently for residential property manegement.

Cons:

horrible customer service. They will not answer the phone. They will take a least a day to answer and email. The chat is basically an ai bot. They raise prices every year

Reasons for switching to AppFolio Property Manager

appfolio was not so functional and charged extra for everything. bad customer service

Read More

JV

John V.

Verified reviewer

Real Estate

Self-Employed

Used daily for less than 12 months

Review source

Reviewed December 2025

Affolio Has Horrible Customer Service

1

Shortly after signing up with Appfolio, I quickly discovered that there is very little to no support. I emailed and called numerous times with no responses. I would not recommend Appfolio to anyone.

Ratings Breakdown

1

Ease of use

1

Value for money

1

Customer support

1

Functionality

Pros:

Worst customer service ever. Nothing I like. They may have a good software, but crappy service and follow up.

Cons:

Customer service is not existent. Pretty sad that after numerous calls and emails asking for a phone call back to discuss my account, no one call back. Run from this company if you require help.

Reasons for switching to AppFolio Property Manager

Growth. But it turns out that Buildium is way better. Customer service is amazing.

Read More

PK

Pamela K.

Verified reviewer

Real Estate

51-200 employees

Used daily for less than 6 months

Review source

Reviewed September 2025

The Worst Customer Service I have ever encountered!!

1

It has been terrible. They do not answer your questions. They send you to AI for an answer. This weekend they took away the ability to schedule a call.

Ratings Breakdown

1

Ease of use

1

Value for money

1

Customer support

1

Functionality

Pros:

Not a single thing. You cant see ledgers. You have to pull up a report. You cant see what has been deposited. Another report....

Cons:

We have just started using Appfolio. It has been a complete nightmare. Appfolio has removed their customer support. You can not speak with a human anymore. They are now AI based and what ever you ask they respond with an article. We have had trouble every step of the way and when we do get an email from someone for something random, we try to ask a question and they refer us to AI. There has not been any training for our staff. We are so frustrated after a month of use I am considering changing software again after 1 month.

Reasons for switching to AppFolio Property Manager

Onboarding new agents and owners. This was supposed to be better

Read More

MR

Myles R.

Verified reviewer

Human Resources

11-50 employees

Used monthly for less than 2 years

Review source

Reviewed May 2026

Apfolio Property Management for you

5

My overall experience with apfolio property manager would be a great one this app has made it easy for me and the other tenants to access our rent payments submit maintenance request and all apartment needs

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

What I like most about apfolio property manager would be how easy it is to view and make payments and check documents

Cons:

What I like to leave about apfolio property management would be nothing no complaints I have no time I enjoy this app

Read More

Showing 1 - 10 of 1890 Reviews

[See All Reviews](https://www.softwareadvice.com/property/appfolio-property-manager-profile/reviews/)

## AppFolio Property Manager Popular Comparisons

[Buildium vs AppFolio Property Manager](https://www.softwareadvice.com/property/appfolio-property-manager-profile/vs/buildium-property-manager/)[DoorLoop vs AppFolio Property Manager](https://www.softwareadvice.com/property/appfolio-property-manager-profile/vs/doorloop/)[Yardi Breeze vs AppFolio Property Manager](https://www.softwareadvice.com/property/appfolio-property-manager-profile/vs/yardi-breeze/)[Rent Manager vs AppFolio Property Manager](https://www.softwareadvice.com/property/appfolio-property-manager-profile/vs/rent-manager/)[Innago vs AppFolio Property Manager](https://www.softwareadvice.com/property/appfolio-property-manager-profile/vs/innago/)[ResMan vs AppFolio Property Manager](https://www.softwareadvice.com/property/appfolio-property-manager-profile/vs/ensoware-resman/)[Entrata vs AppFolio Property Manager](https://www.softwareadvice.com/property/appfolio-property-manager-profile/vs/entrata/)[TenantCloud vs AppFolio Property Manager](https://www.softwareadvice.com/property/appfolio-property-manager-profile/vs/tenantcloud/)[Guesty vs AppFolio Property Manager](https://www.softwareadvice.com/property/appfolio-property-manager-profile/vs/guesty/)[SimplifyEm vs AppFolio Property Manager](https://www.softwareadvice.com/property/appfolio-property-manager-profile/vs/simplifyem/)[PayHOA vs AppFolio Property Manager](https://www.softwareadvice.com/compare/1207-appfolio-property-manager/vs/61833-PayHOA/)[Condo Control vs AppFolio Property Manager](https://www.softwareadvice.com/property/appfolio-property-manager-profile/vs/condo-control-central/)[Propertyware vs AppFolio Property Manager](https://www.softwareadvice.com/property/appfolio-property-manager-profile/vs/propertyware/)[Rentec Direct vs AppFolio Property Manager](https://www.softwareadvice.com/property/appfolio-property-manager-profile/vs/rentec-direct-property-management/)[Zillow Rental Manager vs AppFolio Property Manager](https://www.softwareadvice.com/property/appfolio-property-manager-profile/vs/zillow-rental-manager/)[RentRedi vs AppFolio Property Manager](https://www.softwareadvice.com/property/appfolio-property-manager-profile/vs/rentredi/)[Hemlane vs AppFolio Property Manager](https://www.softwareadvice.com/property/appfolio-property-manager-profile/vs/hemlane/)[Breezeway vs AppFolio Property Manager](https://www.softwareadvice.com/property/appfolio-property-manager-profile/vs/breezeway/)[Escapia vs AppFolio Property Manager](https://www.softwareadvice.com/property/appfolio-property-manager-profile/vs/escapia/)

[Compare All Alternatives](https://www.softwareadvice.com/property/appfolio-property-manager-profile/alternatives/)

## Other Top Recommended Property Management Software

[Buildium](https://www.softwareadvice.com/property/buildium-property-manager-profile/)

**4.5** (2229)

Recently recommended **102** times

[Yardi Breeze](https://www.softwareadvice.com/property/yardi-breeze-profile/)

**4.2** (333)

Recently recommended **97** times

[Rent Manager](https://www.softwareadvice.com/property/rent-manager-profile/)

**4.6** (627)

Recently recommended **85** times

[DoorLoop](https://www.softwareadvice.com/property/doorloop-profile/)

**4.8** (705)

Recently recommended **69** times

Stuck Between Options?

Our experts can help you compare AppFolio Property Manager with other top options, so you can find the best fit for your needs.

## See what companies are saying about Software Advice