Straight forward, uncomplicated. They have included everything you need to get going and they have made it easy to customize for your style of writing. There is not as much cut and paste as other programs. I used Horizon and Scribeware and was always frustrated by the vast libraries that did not hold the unique situation I was looking at.

There is a bit of work on the front end to get it the way you want....But on the other hand that is also the reason I like it. I can make it sound more like "me".

We liked the look and feel, tried it out, were happy, and then when we had an opportunity to speak with the Eneris team and leadership, the commitment to service blew us away.

The customizable templates and comment library.

Broader more usable CRM tools would be nice

Learning new software is always time consuming and challenging, I really appreciate that Eneris has a robust free trial allowing all the time you need to come to grips with the software before any money needs to exchange hands. Additionally, the support team has been incredibly responsive to my needs as well as being able to rapidly iterate on and quickly solve technical issues I've run into.

Eneris' primary component is a highly customization data entry system, which allows you to customize your reports and workflow. With robust offline mode, image annotation, and online report presentation it delivers easy to read reports in an otherwise information dense field.

Eneris is under current development adding new or updated features regularly. I would like to see an even greater degree of customization at the high level of report templating ie. Linked information, so if a data field is filled in a certain way then additional field would appear or set data could be auto populated.

I am just beginning to implement Eneris in a live environment, so it will take a moment for me to analyze how it performs with my client base. At this juncture I am still customizing the software to manually address all that I need the software to do!

I cannot single out any one feature as being more impactful. On a whole as an interactive software all features combined is where the value is and what is necessary to produce the desired outcome which is a professional inspection report.

The dropdown menus that contain prepopulated descriptions and recommendations need to be updated and more information inclusive. Basically, customized common language of Home inspector's can be utilized rather than one word choices which are currently available.

Great

User friendly Great visual report creation Ease of report set up

The soft ware is to slow when taking/downloading photos in the field in some areas of the report.

Completely enabled us to focus on the inspection process, the homes themselves, the customers, and growing our business. The software just does what it's supposed to.

The ability to customize nearly everything, you can make the templates, the process, & the reports all work exactly as you want them to.

Integration was great, customization has been great, customer service has been over the top amazing. The thing I like the least is that I struggled using a competitors product for as long as I did before finding Eneris.

My experience with Eneris has been 100% positive. Since meeting with the developers at the start up 'till now, the support has been superb. The system is smooth and my client's feedback has always been positive.

Eneris was useable immediately. The learning curve was short and the time saving features were what I needed most.

Getting in on the ground floor meant that not all of the features were onboard immediately. But as they have been added the system just keeps getting better.

The team goes above and beyond. They respond to texts, calls, and emails at any time. If you have a problem, you can rest assured that they take it seriously and in a timely manner. I HAVE NEVER SEEN CUSTOMER SERVICE LIKE THIS. Truly amazing and friendly people.

The software is easy to use and is not overdone. I have used many different companies and this company has it down. They take what you have to say to heart and ask if there is anything you would like to implement.

The product crashes once in a great while. When it does, you don't lose anything because the software is always saving.

My experience with the team at Eneris has been excellent! Whenever I have an issue or question I am able to get it resolved or answered quickly!

I really appreciate the ease of using this software. Extremely user friendly and the finished report continues to receive high praise from my clients!

The thing that I least like is the software's inability to add rooms and lack of a date/time stamp to photos.

Easy to use and explain to customers.

Easy to explain and use. Loads of pictures can fit in the report.

I love this software, very easy to use. Great customer service.

Overall, I am very happy with the software.

The professional and comprehensive reports. The fact that all my software needs are on one device and they are easy to use. Also, that everything is saved on the cloud. The response to my initial questions/concerns about adjusting to the software was very good. They are very open to criticism/concerns and are continually trying to update the software to meet my needs.

It starts off with almost a blank slate. It takes a while to load in all the home inspection comments and to customize the software just the way I wanted it. That made it a bit stressful in the beginning. Once I was fully set up, the process went much smoother.

Easy to manipulate various windows. Easy to use.

The Video component and Report generator.

No complaints. All features and functions worked well.

Very happy with Eneris and [sensitive content hidden]. He's been great!

The personal customer service! They get back to us quickly, either by email, video chat or phone. Patiently answer all our questions. Very helpful! Once we've learned the process it's been smooth going.

There's been a learning curve, but we're not real computer savvy. Actually easier to use than the last one we tried so not much of a con.

I am a Senior Home Safety Specialist. There is a lot of commonality between what I do and traditional home inspectors. I wanted something simple, but powerful. That is exactly what I got with Eneris.

Incredibly short learning curve. The support was exceptional.

Would like the option to present my report by room instead of system. It is more intuitive for my business. Hoping it will be possible in the future.

I like the all around service and interface of the software

I would like to input website links which can be difficult at times