--- title: "Home Inspector Pro Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Home Inspector Pro. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Home Inspector Pro is a good fit for you!" source_url: "https://www.softwareadvice.com/home-inspections/home-inspector-pro-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Home Inspection Software](https://www.softwareadvice.com/home-inspections/) / [Home Inspector Pro](https://www.softwareadvice.com/home-inspections/home-inspector-pro-profile/) / Home Inspector Pro Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/home-inspections/home-inspector-pro-profile/) Reviews [Alternatives](https://www.softwareadvice.com/home-inspections/home-inspector-pro-profile/alternatives/) # Home Inspector Pro User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 134 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.6/5 - Value for money: 4.4/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 96 reviews (72%) - 4 stars: 21 reviews (16%) - 3 stars: 9 reviews (7%) - 2 stars: 4 reviews (3%) - 1 star: 4 reviews (3%) ### Most mentioned pros - It's a phone they need to go to their computer or their laptop.\nAnd that's true with any inspection template, hip inspection software and hip office is making my day ghost smooth. And now i've added my hip scheduling app to my spectoral website that is huge. - I like the ability to make changes as needed and I like the rating system - satisfactory, marginal, poor, safety, N/A, along with their color check marks. - The mobile app also makes inspections smoother by letting us take photos, add comments, and complete sections as we work. ### Most mentioned cons - I signed up looking for a one-stop-shop for reporting, document handling, emails, payments, and it was buggy in all of those aspects. - We don't have time to spend an hour in a chat frame typing and copying and pasting trying explaining an issue that could be addressed and rectified in a five minute or less phone call. - I've wasted hours messing with the cover page designer and trying to get fonts changed that either revert back or don't translate to the report even though the screen looks perfect. ## Home Inspector Pro customer reviews Showing reviews 1-25 of 134 (page 1). ### Programmers Need To Spend Time In The Field - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: Self-Employed - Product usage: 3-5 years · weekly - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, HIP is a great software program, especially for the money, when it works right and as long as you don't need phone support on the weekends. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros HIP produced really professional and easy to read reports. The software is user friendly overall and is a good value for the money. #### Cons The programmers obviously have never been inspectors out in the field, which led to a myriad of wide ranging issues. Instead of focusing on marketing bells and whistles, there should be more focus on user-related issues like, but not limited to: - Not being able to move photos around within the 4 panel Photos Section - Photo runaway when trying to rearranging photos in the damage panel, which is especially annoying. - The discontinuation and lack of phone support on the weekends is maddening. We don't have time to spend an hour in a chat frame typing and copying and pasting trying explaining an issue that could be addressed and rectified in a five minute or less phone call. - The overall lack of response to trouble tickets on the part of the programmers is a major issue. I had six open tickets still out there when I retired in November, some of which were over a year old. There is no excuse for that. - The importance of having the programmers actually ascend from Mt. Olympus and spend time in the field with inspectors utilizing the software that they design cannot be overemphasized. #### Vendor response Hi Robert, Thank you for the honest review! We're happy to hear that you're enjoying the value of the software. We'll be sure to get your system performance issue and our support in front of our leadership team. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the HIP family. All the best, The HIP Team Replied February 2026 --- ### Owner / Chief Inspector - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The best quality is the dependability. I can't think of one day where there was some nationwide issue with accessing your cloud stored info or logging into their website. Yes, there were some user error furstrations, but quickly realiazed the issue was with me and not with the company. I use the office suite as well and can atest to it having the same dependability. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros As an inspector, coonsistency of the platform being used in the field is paramont. If I can't properly document conditions onsite due to a software issue then my workload doubles, reuiqring me to take notes and extra photos so I can recall everything when I get back to my office to write up the actual report. They also have not sent out any updates that end up causing computers to freeze up. Lastly, this platform is used more than any other software amoungst inspectors in my area so it makes it easy to share templates or comments that your inspector buddy has. #### Cons There are a lot of features that are not necessarily organized like Adobe, Office or other software therefore can make it a challenge when faced with an conflicting issue that has to do with the template overall layout, colors, borders or a specific font. The other issue I feel is the user interface when it comes to the cover page designer is very poor and frustrating at times. I've wasted hours messing with the cover page designer and trying to get fonts changed that either revert back or don't translate to the report even though the screen looks perfect. At minimum mach report requires manipulation of the photo to have it align propoerly. It would be nice to use a similar user interface to other design software on the market everyone else knows very well. Plus an override feature so you can manipulate any of the pages text, images, layout, borders, etc. Almost like you open the cover page designer and it is like opening your entier report in Microsoft Word or Adobe. #### Vendor response Hi Steve, Thank you for the honest review! We're happy to hear that you're enjoying the software. We'll be sure to get your user experience in regards to the reporting in front of our leadership team. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the HIP family. All the best, The HIP Team Replied January 2026 --- ### BEST TOOL ON MY TEAM!!! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered The support team is knowledgeable and helpful when you need them. They always answer my questions and respond quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to understand and use. Helpful pre written comments to choose from. Always helpful staff to aid me with any questions!!! #### Cons The initial start up takes 20-30 seconds before I can begin using it. Some features are not necessary for my usage. #### Vendor response Hi Jay, Thank you for the honest review! We're happy to hear that you're enjoying the software. We'll be sure to get your initial user experience in front of our leadership team. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the HIP family. All the best, The HIP Team Replied December 2025 --- ### Essential for Home Inspectors - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: Self-Employed - Product usage: 3-5 years · weekly - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall a must have for any professional home inspectors if you want quality report and the ability to add your own flair with pictures and videos. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use for new and experienced home inspectors, excellent report generating features, available support almost 24/7 when needed #### Cons I have had sometimes trouble with downloading a reports or timed out session and have had to start the process over #### Vendor response Hi Keri, Thank you for the honest review! We're happy to hear that you're enjoying the software. We'll be sure to get your user experience in regards to the reporting in front of our leadership team. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the HIP family. All the best, The HIP Team Replied December 2025 --- ### Great customer service, buggy as hell - Overall rating: 2/5 - Reviewer: Verified Reviewer - Industry: Think Tanks - Company size: Self-Employed - Product usage: 1-3 years · daily - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall the experience was disappointing. I signed up looking for a one-stop-shop for reporting, document handling, emails, payments, and it was buggy in all of those aspects. It's a real pain to switch platforms and Spectora is buggy as well, but much less so. Not happy with Spec, but I'm not throwing my phone in frustration like I had been with HIP. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros The customer service was top notch. Any question I had those folks were there to answer day or night, even on weekends. Can't say the same about Spectora. #### Cons Gosh where to start. It was riddled with bugs. So much so that I had to switch as it was just adding more stress than it was worth. Granted this was about three years ago so I would expect some of them will have been worked through, but it was costing money and patience. #### Vendor response Hi Casey, Thank you for the honest review! We're happy to hear that you're enjoying the software's support. We'll be sure to get your user experience regarding the amount of bugs in front of our leadership team. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the HIP family. All the best, The HIP Team Replied December 2025 --- ### Disappointed - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered With the exception of the nice looking report, my overall experience using HIP has been frustrating. The tabs are clunky and repetitive making the files extremely large. If I update one comment, it would be super helpful if all instances of that comment updated at the same time. The camera compatibility issue is the most frustrating, though. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The finished report looks really nice and lists the important findings first instead of reading through the entire document making notes along the way. #### Cons The app camera and my iPhone don’t work well together. Focusing is a big challenge and the photos never look sharp. #### Vendor response Hi Rhonda, Thank you for the honest review! We're happy to hear that you're enjoying the look of your reports. We'll be sure to get your camera experience and comment review in front of our leadership team. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the HIP family. All the best, The HIP Team Replied December 2025 --- ### Pro's and Cons of HIP from a multi-inspector business - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I'm still an active HIP user and hoping to refine and streamline the software to make my job faster. My team of inspectors are very motivated to create streamline ways to complete inspections in the field. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros For the cost the software does all that we need. I like that we can use multiple inspectors to complete larger projects, I like that the software works with both Mac and PC users. I like that the software has added templates for our states insurance report requirements. #### Cons It is not as intuitive as some options so the reports have redundant steps that are required making the reporting more time consuming. Also we are finding that the completion of reports must be done from the desktop so we cannot finish report in the field. #### Vendor response Hi Scott, Thank you for the honest review! We're happy to hear that you're enjoying the functionality of the software. We'll be sure to get your user experience reviewf for completing reports in front of our leadership team. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the HIP family. All the best, The HIP Team Replied December 2025 --- ### Glitchiness - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Thinking about moving on after many years, it's gotten that bad. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It makes clean looking reports. #### Cons How glitchy it is, and how updates to respond to glitches take forever, or simply don't happen. #### Vendor response Hi John, Thank you for the honest review! We're happy to hear that you're enjoying the look of your reports. We'll be sure to get your user experience review in front of our leadership team. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the HIP family. All the best, The HIP Team Replied December 2025 --- ### Keeping it simple - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Auto save and manually saved items are never lost, customer service excelent, when you call or chat with support team they will fix any problem the first time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros From the beginning , I would say having the ahit template already in the hip software made the transition easy. Then learning how to build your own template was not hard at all.And I get to work on it on a regular basis. Once I got the\nStationary and the custom cover page completed.My reports turn out so pretty and informative and mainly simple to read my clients.Love it. Value is awesome.I actually own my template, which is on my desktop.My laptop and for the mobile app and using hip office light is only a dollar a day. The inspectors now are so fast. Because now I can navigate on a small 5 inch tablet on the job site and go in and out of several different sections of the inspection report, standing in one place, catching exterior plumbing roofing issues back-and-forth very quick on the fly.. the reporting software, when it goes out to the client and the agent that's very simple\nEasy to use program agents and clients love it . One thing recently I've seen is that people will look on their report, and they will view it on their phone, and they just don't get the full story. And in those situations, you almost have to have everything in the summary page, you can't leave it in the body, cause they'll never find it. If you have 400 pictures, you have to scroll through the Report on the phone one pick is just too slow.Nothing we can do about it.It's a phone they need to go to their computer or their laptop.\nAnd that's true with any inspection template, hip inspection software and hip office is making my day ghost smooth.And now i've added my hip scheduling app to my spectoral website that is huge. Next thing is , get the elf site and google reviews on my website live.., The support staff is always quick to answer the phone 6 days a week. For me, on the East Coast, I can contact support between 8 AM and 10 PM Eastern standard time and actually talk to a real support person that can actually take over my screen. #### Cons Everything's fine. There is nothing that I like. Least, if you don't purchase this software and get the custom page and learn to use the hip office, you will never notice the full\n Experience of how this program helps you. #### Vendor response Hi Judson, Thank you for the honest review! We're happy to hear that you're enjoying the software. We'll be sure to get your user experience review in front of our leadership team. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the HIP family. All the best, The HIP Team Replied December 2025 --- ### HIP positive - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: Self-Employed - Product usage: 1-3 years · weekly - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience has been very positive with HIP. I have used them now for several years and have had no problems that couldn’t be worked out quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the customizing aspect of the software and the available comments. The chat support is amazing! I usually have my answer within 5 minutes when I have a question. #### Cons It took me a long time to understand the cloud feature in order to generate a pdf report. This was confusing to me coming from a software that I could send the report directly from my IPad. --- ### Best Home Inspection Software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered When you use ISN it simplifies the process even more. You complete the report send it to ISN and you are done. ISN will send the report however you have configured it. We have gotten the time down to about 20 minutes to complete the report on our pc and send it out. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros HIP is the best software for customization, ease of use, photo editing, and just over all the best software on the market. The app is simple and when you get done you send it to the cloud and then finish on your pc. #### Cons I really can't say there are any cons at this time. #### Vendor response Thanks Mike. I'm glad we've been able to help streamline your business and keep your nights and weekends free! Replied February 2019 --- ### It could be improved. More intuitive. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered I've used several and this is one of them. Its fine once you know how to use it. I think you just learn to work with its limitations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros It easy to use, quick to put together reports. I guess I have more cons than pros. I would use a different software but our franchise requires this one. #### Cons That I cant submit a report on the mobile app. Sometimes it would be helpful to submit the report on site and not have to wait till I can upload it just to down load it so that it can be submitted. Also the camera is clunky. I also dont like that if I go from looking at pictures back to comments, it takes you to where jumped off, so often I think I am inputting a note in the section a moved a picture to only to realize it was in a different section. --- ### Used to be a Five Star product. - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: Self-Employed - Product usage: 3-5 years · weekly - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall the product serves my needs, but leaves me wanting a lot more on the office side for scheduling features and Order setup features. If I do not see improvements in these areas at some point I will likely look for other options. I was a NXT user for scheduling and absolutely loved the flexibility and features within that product. It's a shame when they close down that their office interface could not have been integrated into hip office since they were owned by the same parent company. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The biggest Pro is the flexibility to adjust and tailor inspection templates to your specific needs. #### Cons Currently the support service and updating features in HIP office is the biggest downside to this product. Things that were asked about years ago, that were allegedly in the pipeline for updates still have not happened. There's also a noticeable lack of follow up from the hip team on the Facebook forums. I have gotten to the point where if I have an issue I just work backwards to resolve it myself if I can or reach out to other inspectors I know that use the product. #### Vendor response Hi Chris, Thank you for the honest review! We're happy to hear that you're enjoying Home Inspector Pro. We'll be sure to get your support and feature update review in front of our leadership team. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the HIP family. All the best, The HIP Team Replied December 2025 --- ### Best Home Inspection software, bar none. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Fantastic!Home Inspector Pro and HIP Office have transformed my work as a home inspector! I can focus on inspections with confidence that everything else is handled. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and readability of reports; HIP is easynto learn, easy to use, and produces reports my clients really appreciate. #### Cons No known drawbacks. Ibhave used HIP for many years, and it has only gotten better over that time. I have no issies with it. #### Vendor response Hi Jeff, Thank you for the honest review! We're happy to hear that you're enjoying Home Inspector Pro. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the HIP family. All the best, The HIP Team Replied December 2025 --- ### HIP crates customized reports - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Commercial Real Estate - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I like using HIP and know it is the right option for my operation. My ability to make radon, sewer, residential, commercial, and maintenance reports has served my business well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the ability and opportunity that I have to customize my templates. I have made new templates for every type of inspection we offer. #### Cons Operating a multi inspector firm as I did, I had issues maintaining the templates on multiple computers. #### Vendor response Hi Rob, Thank you for the honest review! We're happy to hear that you're enjoying Home Inspector Pro. We'll be sure to get your template review in front of our leadership team. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the HIP family. All the best, The HIP Team Replied December 2025 --- ### Hip is okay, but not nothing to write home about. - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I used HIP from 2021 till 2025. Mostly because the report customization. But mobile reporting is slow and there are always issues. HIP office is not the best. I used NXT inspect for years till it was discontinued 😕. Then used isn. As hip office is not good at all. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Nice report customization with home inspector pro. I HIP purchased before a subscription was needed. #### Cons Home inspector pro office scheduler, slow onsite reporting with mobile app. I used a point and shoot camera most inspections. #### Vendor response Hi William, Thank you for the honest review! We're happy to hear that you're enjoying Home Inspector Pro. We'll be sure to get your onsite reporting review in front of our leadership team. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the HIP family. All the best, The HIP Team Replied December 2025 --- ### Best Report System Ever! HIP - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The ease of use and the value of the system is perfect. The quality of the report is admired by all of our realtors. I often hear that they wish other inspectors used our chosen HIP system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros HIP has been the best reporting system over the years. I used several other reporting systems before using and implementing Home Inspector Pro. When I first met [sensitive content hidden] he focused on customer needs... his team continues to do the same. #### Cons Building the first set of HDF files... I found this super important to do and once I understood the importance, I was able to adapt and make this an focus point to learn and implement. #### Vendor response Hi James, Thank you for the honest review! We're happy to hear that you're enjoying Home Inspector Pro. We'll be sure to get your user experience review in front of our leadership team. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the HIP family. All the best, The HIP Team Replied December 2025 --- ### Ease of Use and Organized - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The ease in which to add comments and issues , second to none #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple and Professional. No monthly user fee, buy it outright, save money in the long run. #### Cons Absolutely nothing is a con in regards to this software, --- ### In need of a button - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. overall I have enjoyed usingh the software and will continue as long as the monthly cost dont continue to rise. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use, quality reports the software is simple to use reports are easy to read and understand have a good layout design #### Cons inability to rposition pictures to accomidate statements, and it needs a button to hide misc pics while editing report. (as of now I have to delete the extra 100 + pics so that I am not having to scroll throught them and possibly miss editing a report one. also causes me to have to save a seperate file of pics on my computer) #### Vendor response Hi Alan, Thank you for the honest review! We're happy to hear that you're enjoying Home Inspector Pro. We'll be sure to get your picture review in front of our leadership team. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the HIP family. All the best, The HIP Team Replied December 2025 --- ### Good product - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Architecture & Planning - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros -The flexibility to customize the different sections and subsections. -Automated features for integrating text (captions) and images associated with the findings. #### Cons - The flexibility to customize the different sections and subsections. Automated features for integrating text (captions) and images associated with the findings. - Having a student version that could be used for a few months during their training. With restrictions or watermarks for generating the PDF report. #### Vendor response Hi Pascal, Thank you for the honest review! We're happy to hear that you're enjoying Home Inspector Pro. We'll be sure to get your template customization review in front of our leadership team. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the HIP family. All the best, The HIP Team Replied December 2025 --- ### HIP Great App. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Individual & Family Services - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been a good experience. I also like the support you get if there are any problems that arise. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the fact if you don't skip any section in the app. then you most likely did a full and complete inspection. #### Cons Spelling errors in the app. I know that we are able to fix these error but it seems there should not be any spelling errors in the app from the beginning. #### Vendor response Hi Daniel, Thank you for the honest review! We're happy to hear that you're enjoying Home Inspector Pro. We'll be sure to get your app error review in front of our leadership team. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the HIP family. All the best, The HIP Team Replied December 2025 --- ### The best reporting program and service! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great experience! Will never switch programs! Great programs and experience service! Overall I would give them 5+ Stars! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Home Inspector Pro, I like that I can customize my report layout. And the customer service is the best! Always helpful, right away! #### Cons I really do not have anything to say bad about Home Inspection Pro. I had some minor issues in the passed. But they helped me right away to correct them. #### Vendor response Hi Scott, Thank you for the honest review! We're happy to hear that you're enjoying Home Inspector Pro. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the HIP family. All the best, The HIP Team Replied December 2025 --- ### Great Product Highly recommend - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Individual & Family Services - Company size: Self-Employed - Product usage: 3-5 years · weekly - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I like HIP way more than any other program I have used and have been with HIP for 5 or so years now. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that I am able to customize my reports. The ability to add pictures and easily label them makes the inspection report process easier. #### Cons The customization of reports can be tricky and takes getting used to what all the settings and formats do. IT takes a lot of trial and error. I would like the ability to re-size images and fonts when using the IPAD app. #### Vendor response Hi Mark, Thank you for the honest review! We're happy to hear that you're enjoying Home Inspector Pro. We'll be sure to get your customization and imaging sizing review in front of our leadership team. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the HIP family. All the best, The HIP Team Replied December 2025 --- ### Uploading template to cloud - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of using it when I do my Inspections. The supporting team is very knowledgeable and quick to respond. #### Cons The videos cannot be selected to go to summary from the mobile app. You need to select that option when you working on the desktop app. #### Vendor response Hi Dumitru, Thank you for the honest review! We're happy to hear that you're enjoying Home Inspector Pro. We'll be sure to get your video upload review in front of our leadership team. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the HIP family. All the best, The HIP Team Replied December 2025 --- ### Great Software for the Money! - Overall rating: 5/5 - Reviewer: Aidan M. - Industry: Construction - Company size: 2-10 employees - Product usage: 3-5 years · monthly - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, HIP is the way to go. I can't imagine switching away to something else, especially being semi-retired now. i can step away for a while and jump right back in without much effort at all. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Home Inspector Pro is easy to use and chock-full of features that allows anyone to build any type of template they can imagine. The included templates are easy to tailor to your own preferences, and the ability to choose pre-written descriptions is a real time saver. #### Cons While definitely not a negative, it does take a little practice to remember where to go for the different things you may want to do. Being a "well-seasoned" individual like me does make it less intuitive, but even I do get is sorted! For the younger folks out there, I'm sure it's a snap. #### Vendor response Hi Aidan, Thank you for the honest review! We're happy to hear that you're enjoying Home Inspector Pro. We'll be sure to get your user experience review in front of our leadership team. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the HIP family. All the best, The HIP Team Replied December 2025 ---