The customer service department is outstanding! They are constantly adding new features and upgrades.

Very clean and professional report! Myself an my clients like the live links to switch between sections of the report.

There not very many options in the infield app in regards to the annotations on the pictures which means more time at home on the computer verses spending time with the family.

Horizon realizes more than any other software that time is precious, whether yours or your clients and is laser focused on saving it. They are constantly upgrading the system with an eye towards making things easier and faster while not sacrificing the end product. My typical day includes 2 inspections with reports on site averaging 3-4 hours at each inspection, answering the phone, booking new inspections and travelling on average 300-400 km. There is no way I could do it without Horizon.

The mobile app is fast and responsive. The report writes itself as you do the inspection.Everything is integrated, once information is entered in the work order Horizon looks after everything from contracts to reminder and follow up emails. Less time spent on the booking and administration side of the business means more time inspecting and with clients. I also like the all in pricing. I get access to all Horizon's features for one price.

There have been recent issues with photo upload in the app. Hopefully short lived.The booking side of the system needs updating to a more mobile friendly system that matches the inspection app for speed and efficiency

For the price, the value is pretty good, I did move to a different product as I felt the interface was old and not as user friendly as other programs

Lots of options to customize verbiage and templates

I felt the UI was old and ease of use could be better

100 % Happy with this product and this can be seen with 13 Years of loyalty to them! Thank You Horizon!

I've been using Horizon Report Writing Software since my company was opened 13 years ago and I can honestly say that this software is the best out there. I've had a couple offers from other companies to try their software and after using their trial version, It's quite easy to see the difference between the various types of software. My client always tell me how easy the report is to read and navigate trough it. The report look very professional and this software is super easy to use. User friendly and updated with great diagrams and information for customers is hands down the best! I will continue to use them regardless of the price because I like paying for quality as do my clients for quality inspections and reports.

I honestly have no cons about the software. The price tends to be a bit higher than some but paying for quality is a no brainer. Their customer service is always ready to help and this is very important to me.

There was a month or so when the desktop Offline version wasn't working and it took several calls to Support to get it going again.

I started using Horizon about 7 years ago. It took a few reports to get the hang of it, Like any others.What i like the most is the way it fills in my writing that I have already written before. I also like the way I can work on it with my laptop when I dont have internet access. I like the descktop version. I do 99% of the reports ont he desktop version and then go into the online version to finish up.

I have asked before if there was a way to start a new section without it going to the next Page. It leaves a big blank area and makes the report look longer. To me, I don't care, but I get comments back from realtors about how long they are.