Awesome software and customer service. I really like how they can do so much with one app, instead of having to piecemeal it all together. Plus, the visual for agents is great and markets you over and over again. Several clients have used me just because of their wonderful experience with my reports. Plus their marketing team is great if you wanted to use them for that service. It has helped me tremendously. I highly recommend using Spectora to grow your business!

Spectora has elevated home inspection software to the modern era. Gone are the days of downloading the software, and piecing together different functions such as accounting, invoicing, report writing, CRM, etc. It's all together in one place with Spectora, and if you must, you can even still integrate some of the old school things you just can't let go of via API. Plus the customer service is undeniably amazing. They want you to succeed, and understand our business well. The home inspection industry is changing fast, and they are the only ones who are at the vanguard setting the bar higher. I see all of the old school names in HI software scrambling to play catch-up. Clients and agents love the report and repair builder. It's really a no brainer to use Spectora and I highly recommend them!

No much to dislike, really. If I had to pick anything, I would say I want a little more robust photo editing (cropping/zooming), but at the same time, I can do things with photos in Spectora that I can't in other software. It's a huge step forward from my prior report writer.

9 out of 10 stars would be my rating because there is always room for improvement

The most important thing as a home inspector is to individualize your report writing to make it fit your style. Spectora offers support, access, and individual tweaking in areas that make our company stand out beyond other inspectors.

The app restarts when I start an inspection and sometimes it doesn't accept payment the first time. When I want to change something on the Wind mitigation form I have to pull it up to look at it first then find where it is on the software. Also adding things on these forms (AKA Wind and 4 point) is hard if not impossible to do.

So far its been a great tool for my business

Like the ease of changing and adding to the templates

I cant Change my website on my own, when i add or changes services or any details

Overall, I do believe Spectora is the best software available for report writing, but there is still room for improvement.

There are several things that I appreciate about Spectora report writing software. Time is currency and Spectora certainly minimizes how much time it takes to set up appointments, manage clerical tasks, generate business reports, communicate with clients, and process payments.

Small user functions within the report building side of the software do not offer functions that other fluid report writing programs provide- such as, quick comments for photos. I use about 150-500 photos in a report, depending on the size of the structure. With a quick comment feature, small captions could be applied to general or common photos of systems, materials, and components with the click of a button, instead of typing out full sentences for each photo. This would shave about 30 minutes to an hour off of the report writing process for me, personally. Having a scrollable multi-file well/window within the report writing page, to pull pictures and illustrations from, would be ideal! That way, the report writing page would not have to be minimized in order to pull pictures and illustrations from a separate window on the screen. It would be nice to have everything fit on one page, instead of having to flip through several windows on the computer screen. This would minimize time spent writing the reports. The customer support is known to be available, but the chat help is spotty and often unreliable. If a question is presented to the chat feature during times of use (likely not normal business hours) the quickest common response time I receive is is the next morning on EST, when I am no longer available. Other times, I am satisfied with with how prompt a response is presented by an online service agent.