Sign In Scheduling vs athenaOne

RATING:

4.7

(777)

Sign In Scheduling has 777 reviews and a rating of 4.67 / 5 stars vs athenaOne which has 848 reviews and a rating of 3.78 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (777)
3.8 (848)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
5 / 5
3.5 / 5
Customer Support
4.5 / 5
3.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
May 24, 2024
May 22, 2024
Pros/Cons
  • Pros

  • As a professional in a not-for-profit field, a robust booking tool with comprehensive customizations also available in the free version is so great.
  • Moreover the customer service is amazing with the experience I've had. The ease of adding the software to the site is a huge benefit.
  • Cons

  • I took a leave of absence for family reasons and After a period of time, they marked my account as inactive.
  • Customer service team have little knowledge of their software and provide a very poor and rude service.
Read all user reviews
  • Pros

  • Software is user friendly. I appreciate the value of Athena gets paid based on revenue.
  • Mobile app is easy install and it's nice to have pictures of my providers.
  • Cons

  • Running reports if difficult, not a lot of report options. Authorizations are difficult to track.
  • I am hard pressed to find a negative that would dissuade me from purchasing athena all over again.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos