Ease of application, quick replys from customer service. Fast turnaround of provider packets.

CAQH pull doesn't pull all information over.

[SENSITIVE CONTENT] have been very hands on and communicative with me and my team. They are always willing to share new features and answer questions, and have grown and improved in the time we have been with them.

The ease of use for our clinicians and admins is key. Information sorting and clear steps in the credentialing process have been critical in streamlining our internal onboarding.

Redundancy of documents (i.e. all license screenshot populate in the documents list when they could just stay in the license field). Finding documents is a bit hard because of this for providers whose licenses are constantly being verified on the back end

If you have delegated credentialing or are planning on obtaining it for your organization Medallion is a must. They have automated many of the PSV verification and complete credentialing file quickly. Their committee management is easy to use and reportable.

That they do not have a better self service option for companies that want to manage their own enrollments/tasks.

Any time we have an issue, a question or just a general inquiry, the Medallion staff is always quick to respond. We rarely have to wait for more than 24 hours, which is amazing.

There isn't much that is lacking for our needs.

Great platform, easy to use UI, excellent support staff

Have not run into any issues with Medallion to report any cons

Onboarding was quick and easy, platform is very user friendly, and the support team have been fantastic to work with.

I have not been able to identify a con yet. Medallion is our second credentialing vendor and they have exceeded expectations.