--- title: "Cloudbeds Software Reviews, Demo & Pricing - 2026" description: "Review of Cloudbeds Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/hospitality/cloudbeds-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Reservations Software](https://www.softwareadvice.com/hotel-management/reservation-comparison/) / Cloudbeds Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/alternatives/) # Cloudbeds Review Custom quote 2 plans Wondering if Cloudbeds is right for your organization? Our Reservations Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Cloudbeds 4.3 [(360)](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/reviews/) Pricing Pricing available upon request ### About Cloudbeds Cloudbeds is the hospitality management system built for ambitious hoteliers who demand more. The Cloudbeds platform unifies operations, distribution, guest experience, and revenue marketing, giving operators a breadth of tools to capture demand, grow direct bookings, optimize pricing, maximize upsell revenue, and act on real-time intelligence within a single system. Designed to scale with independent hotels, large hotel groups, and multi-property portfolios, Cloudbeds is trusted by tens of thousands of properties in more than 150 countries. Founded in 2012, Cloudbeds is recognized as a top Hotel Management System, PMS, and Channel Manager — and Best Place to Work — by Hotel Tech Report for eight consecutive years. Wondering if Cloudbeds is right for your organization? Our Reservations Software selection experts can help you in 15 minutes or less. ## Cloudbeds User Interface ## Popular Cloudbeds Alternatives Main Product Cloudbeds 4.3 [(351)](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/reviews/) Ratings Breakdown - 4.23Ease of use - 4.05Value for money - 4.02Customer support - 4.12Functionality Pricing Available upon request Get Price Alternative Product [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) 4.8 [(1626)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.56Value for money - 4.72Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [rezStream](https://www.softwareadvice.com/vacation-rental/rezstream-profile/) 4.7 [(118)](https://www.softwareadvice.com/vacation-rental/rezstream-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.75Value for money - 4.81Customer support - 4.63Functionality Pricing Starting at $95.00 per month Get Price Alternative Product [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) 4.6 [(218)](https://www.softwareadvice.com/hotel-management/webrezpro-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.61Value for money - 4.77Customer support - 4.37Functionality Pricing Available upon request Get Price Alternative Product [Amenitiz](https://www.softwareadvice.com/hotel-management/amenitiz-profile/) 4.3 [(256)](https://www.softwareadvice.com/hotel-management/amenitiz-profile/reviews/) Ratings Breakdown - 4.22Ease of use - 3.96Value for money - 4.26Customer support - 4.15Functionality Pricing Starting at €42.00 per month Get Price Alternative Product [Roommaster](https://www.softwareadvice.com/hotel-management/roommaster-profile/) 4.3 [(130)](https://www.softwareadvice.com/hotel-management/roommaster-profile/reviews/) Ratings Breakdown - 4.26Ease of use - 4.20Value for money - 4.18Customer support - 4.07Functionality Pricing Starting at $150.00 per month Get Price ## Cloudbeds Pros and Cons We analyzed 360 verified reviews for Cloudbeds to find out what actual users really think. Select to learn more Intuitive Daily Operations Cloudbeds offers a user-friendly interface that makes daily property management straightforward for both beginners and experienced users. Its intuitive design and clear layout help users quickly adapt, manage tasks efficiently, and access a wide range of functions without technical expertise. Comprehensive Property Management Tools Cloudbeds brings together essential hotel management features like reservation handling, booking engine integration, inventory control, and housekeeping tools. The platform supports small to medium-sized hotels, streamlining operations and helping properties stay organized and competitive. Accessible Onboarding And Training Getting started with Cloudbeds is made easier through built-in training videos, help desk resources, and onboarding support. Most users find the learning curve manageable, with minimal training needed to understand core features and quickly become comfortable with the system. Delayed And Limited Communication Support through email is often slow, with long wait times for responses and repeated explanations needed. Users find it frustrating to resolve issues without phone support, and email-only communication can lead to misunderstandings and delays in problem resolution. Confusing Fees And Sales Tactics Cloudbeds users frequently mention unclear pricing structures, hidden fees, and aggressive sales approaches. Issues with rate setup, limited pricing features, and unexpected charges make it hard for businesses to manage costs and feel confident about the value received. Slow And Unhelpful Assistance Many users report difficulty reaching knowledgeable support staff and experience slow response times. Support interactions often feel impersonal, with scripted replies and limited live help, making it challenging to resolve issues promptly or get tailored guidance. ## Cloudbeds Pricing and Plans Cloudbeds has two plans. Core and Enterprise are custom-priced. Core Custom Quote Available One intelligent platform. Empower your hotel with a comprehensive solution that streamlines operations and boosts revenue to achieve extraordinary results.… No plan information available Enterprise Custom Pricing Available Limitless possibilities. Build a comprehensive solution around Cloudbeds PMS with an Open API and 200+ Marketplace Integrations. For large properties, groups and management companies. … No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Cloudbeds pricing compare to alternatives? Explore how Cloudbeds's pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Cloudbeds4.3[(360)](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.1 | | [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/)4.8[(1,626)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.6 | | [rezStream](https://www.softwareadvice.com/vacation-rental/rezstream-profile/)4.7[(118)](https://www.softwareadvice.com/vacation-rental/rezstream-profile/reviews/) | $95.00 /mo | Available | Not available | 4.7 | | [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/)4.6[(218)](https://www.softwareadvice.com/hotel-management/webrezpro-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.6 | | [Amenitiz](https://www.softwareadvice.com/hotel-management/amenitiz-profile/)4.3[(256)](https://www.softwareadvice.com/hotel-management/amenitiz-profile/reviews/) | €42.00 /mo | Not available | Not available | 4.0 | Cloudbeds4.3[(360)](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.1 - [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/)4.8[(1,626)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.6 - [rezStream](https://www.softwareadvice.com/vacation-rental/rezstream-profile/)4.7[(118)](https://www.softwareadvice.com/vacation-rental/rezstream-profile/reviews/) * * * Starting price $95.00 /mo Free trial Available Free version Not available Value For Money 4.7 - [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/)4.6[(218)](https://www.softwareadvice.com/hotel-management/webrezpro-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.6 - [Amenitiz](https://www.softwareadvice.com/hotel-management/amenitiz-profile/)4.3[(256)](https://www.softwareadvice.com/hotel-management/amenitiz-profile/reviews/) * * * Starting price €42.00 /mo Free trial Not available Free version Not available Value For Money 4.0 ## Cloudbeds Features - Popular features found in Reservations Booking Management Calendar Management CRM Customer Support Group Reservations Inventory Management Mobile Access Promotions Management Rate Management Reporting/Analytics - More features of Cloudbeds Automation Booking Aggregation Booking Engine Calendar Central Reservation System Channel Manager Integration Competitor Analysis Data Visualization Distribution Management Email Alerts Facility Maintenance Guest Messaging Housekeeping Integrations Loyalty Program Marketing Tools Multi-Channel Marketing Online Reputation Management Predictive Analytics Price Control Rate Setting Real-Time Pricing Reporting Reporting & Analytics Reporting and Analytics Reporting & Statistics Revenue Management Room Inventory Shift Scheduling Stack Integration Task Automation Third-Party Integrations ## Cloudbeds Integrations Whistle Messaging Integration rated undefined from -1 review ## Cloudbeds User Reviews ## Cloudbeds customer ratings - Overall rating: 4.3/5 - Total reviews: 360 ### Rating distribution - 5 stars: 232 reviews (64%) - 4 stars: 67 reviews (19%) - 3 stars: 19 reviews (5%) - 2 stars: 16 reviews (4%) - 1 star: 26 reviews (7%) ### Secondary ratings - Ease of use: 4.2/5 - Value for money: 4.1/5 - Customer support: 4.0/5 - Functionality: 4.1/5 --- ### Cloudbeds’ True Unified Platform Makes Hotel Operations Easy and Organised - Overall rating: 5/5 - Reviewer: Casa C. - Industry: Hospitality - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Cloudbeds helps us centralise and simplify the management of our hotel operations. Managing reservations from multiple booking channels, room availability, rates, guest information and payments in one system is essential for our daily operations. It reduces manual work, minimises the risk of overbookings, improves coordination and gives us better control of our business. It also helps us manage distribution more efficiently and maintain a clear overview of our operations. Ultimately, Cloudbeds allows us to save time, improve operational efficiency and dedicate more attention to what matters most: providing our guests with a personalised, high-quality hotel experience. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros What we like most about Cloudbeds is its all-in-one approach to hotel management. Having reservations, channel management, rates, availability, guest information and payments integrated into one platform makes daily operations much easier and more organised. The interface is generally intuitive, and the automation features help save time and reduce manual work. We also appreciate the ability to manage multiple booking channels from one central system, giving us better control over our hotel's operations. #### Cons While Cloudbeds offers a comprehensive platform, there are areas that could be improved. We would appreciate more proactive communication and faster resolutions from the technical support team, especially when issues directly affect daily hotel operations. --- ### Fast, easy automation that drives revenue growth - Overall rating: 5/5 - Reviewer: Ulises C. - Industry: Hospitality - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Minimizing administrative work through automation, driving organic revenue growth through improved distribution and pricing structures, and enhancing overall revenue management tasks. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 #### Pros The automation, easiness and the speed are the best qualities. #### Cons There isn’t much to dislike. That said, it needs to offer more personalization so I can create better reports for complex administrations. --- ### Purin Ananvilai - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered I quite like Couldbeds booking management system. However, I would like there to be a Thai-language hotline, as there are times when I need to contact support to resolve system issues or errors. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I appreciate the convenience of being able to oversee and manage the entire system within Cloudbeds. #### Cons It hasn't been found yet. However, I would like there to be a Thai-language hotline, as there are times when I need to contact support to resolve system issues or errors. --- ### Péssimo suporte - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Fechei contrato anual de expansão para a unidade Maresias de Copa no dia 23/09/2026, com início de cobrança imediato da mensalidade. O compromisso da equipe comercial era de liberação da plataforma no dia seguinte. Desde o dia 25/09/2026, venho cobrando incansavelmente a liberação do Channel Manager (módulo de Distribuição), funcionalidade essencial para qualquer hotel ou hostel conectar suas OTAs e receber reservas. A ferramenta simplesmente não aparece no painel, problema já admitido internamente pela própria gerente de contas da Cloudbeds. Mesmo com múltiplos e-mails e alertas sobre os graves prejuízos operacionais e o risco de paralisação nas vendas, o retorno é moroso: reunião de onboarding desencontrada, dias inteiros sem resposta e suporte empurrando o problema. Enquanto isso, a fatura já está correndo e minha operação segue travada há uma semana inteira. Exijo a liberação imediata e funcional do Channel Manager, o reagendamento urgente do alinhamento técnico e o abatimento proporcional na mensalidade referente a todos os dias em que o sistema esteve inoperante. O descumprimento de prazos e o descaso com operações hoteleiras ativas são inaceitáveis. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Não consegui usar, assinei contrato mas não liberam acesso das principais funcionalidades e não dão suporte. #### Cons Estamos há mais de 7 dias com a operação comprometida, sem conseguir sincronizar inventário. A cobrança já começou, a equipe comercial reconheceu a falha técnica no painel, mas o suporte não resolve e o onboarding falhou em dar o atendimento devido. --- ### Cloudbed is the best app - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Value for Money Customer Support is very good. there is a problem and they will follow it Booking Management is good too. #### Cons There is no Cons --- ### system is easy to use - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros system is easy to use, reliable, and helps make daily hotel operations more efficient. The interface is simple and convenient, making it easy for our team to manage tasks. #### Cons Some features could be improved to make the system even more user-friendly and easier to navigate . --- ### Cloudbeds is good system - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered All good on my experience, it helps me to manage everything in one system. So the hotel could focus on optimizing guest experience #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The main benefit for us is reducing manual work. Things that previously required several steps can now be managed through the system. Nice dashboard & help optimize operation. #### Cons I would like the payment setup to be more seamless. When there is an issue, being able to contact support is helpful, but sometimes customers cannot pay until someone helps complete or correct the payment configuration. --- ### Look at the alternatives first. - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered I paid Cloudbeds to develop my website. Clients are unable to view room availability for the suite they have chosen. Reception has to walk each user through the booking process and often just takes the reservation over the phone and enters the info for the guest. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros They use Stripe to process credit cards. At this point, I can't think of anything else. If you like chatbots for support, you might enjoy this platform. #### Cons Human support is nonexistent. A primative chatbot is your only resort. Chats turn into support tickets that are forgotten about. Managing your own ads is prohibited. In an effort to generate extra revenue, Cloudbeds has held our advertising accounts hostage. In the past 30 days, the PMax campaign they manage has generated 0 reservations. And I cannot see behind the curtain. They just keep charging my credit card for clicks. Cloudbeds has my TripAdvisor and Google Ads locked down. --- ### Good system for multi account properties - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Leisure, Travel & Tourism - Company size: 11-50 employees - Product usage: 3-5 years · weekly - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Honestly Cloudbeds works pretty well for our front desk, though a few small things get annoying for our business when it gets busy. We run two separate accounts for our property, one for our bunk rooms and another for our 13 chalets and 2 apartments. The main calendar screen is super simple to use, which is great. Dragging bookings around or leaving quick notes for the next shift about things like late check ins or extra towels is really easy. Since both of our accounts look identical, clicking back and forth between managing hostel beds and chalets feels pretty natural. The one thing we find kind of annoying is the login setup. The 2FA security codes only get sent to our main email address. When different staff members at different desks need to log in to check guests in, we have to wait on whoever has access to that inbox to send us the code. It is not the end of the world, but during a busy check in rush or when the system lags a little while switching accounts, it definitely slows us down. Overall it handles our different room types really well and gets the job done, we just wish the login process was a bit smoother for teams with multiple desks. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The main calendar screen is super simple to use for dragging bookings around. Leaving quick notes for the next shift about things like late check ins or extra towels is really easy. #### Cons 2FA creates delay The system lags a little bit when it gets busy, especially when switching back and forth between our two accounts. --- ### NO CREAN, VENDEN HUMO - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Cuano firmas el contrato te prometen todo!! reuniones online, asesorías y apoyo contante, lamentablemente no es así, he intentado muchas veces tener reuniones por diversos problemas con el sistema y se han negado, es demasiado díficil tener reuniones.. NO CREAN venden humo !! #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Cuando firmas el contrato te prometen todo!! reuniones online, asesorías y apoyo contante, lamentablemente no es así, he intentado muchas veces tener reuniones por diversos problemas con el sistema y se han negado, es demasiado díficil tener reuniones.. NO CREAN venden humo !! #### Cons NO TE TOMAN EN CUENTA, SOLO PARA FIRMAR EL CONTRATO, NO CUMPLEN LAS EXPECTATIVAS, TE DEJAN SOLO CON EL PROGRAMA. --- Showing 1 - 10 of 360 Reviews [See All Reviews](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/reviews/) ## Cloudbeds Popular Comparisons [Hostaway vs Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/vs/hostaway/)[rezStream vs Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/vs/rezstream/)[WebRezPro vs Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/vs/webrezpro/)[Amenitiz vs Cloudbeds](https://www.softwareadvice.com/hotel-management/amenitiz-profile/vs/cloudbeds/)[Roommaster vs Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/vs/roommaster/)[Little Hotelier vs Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/vs/littlehotelier/)[Semper vs Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/vs/hospitality-software/)[eviivo vs Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/vs/eviivo/)[SiteMinder vs Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/vs/site-minder/)[Hotelogix vs Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/vs/hotelogix/)[Sirvoy vs Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/vs/sirvoy/)[Beds24 vs Cloudbeds](https://www.softwareadvice.com/hotel-management/beds24-profile/vs/cloudbeds/)[RoomRaccoon vs Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/vs/roomraccoon/)[RMS vs Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/vs/rms/) [Compare All Alternatives](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/alternatives/) ## Other Top Recommended Reservations Software [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) **4.6** (218) Recently recommended **23** times [Mews](https://www.softwareadvice.com/hotel-management/mews-commander-profile/) **4.6** (60) Recently recommended **20** times [Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/) **4.6** (1031) Recently recommended **18** times [Roommaster](https://www.softwareadvice.com/hotel-management/roommaster-profile/) **4.3** (130) Recently recommended **17** times Stuck Between Options? 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