# Preno Software Reviews, Demo & Pricing - 2026 > Review of Preno Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/hostel-management/preno-profile --- [Home](https://www.softwareadvice.com/) / [Hotel Channel Management Software](https://www.softwareadvice.com/hotel-channel-management/) / Preno Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hotel-management/preno-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hotel-management/preno-profile/alternatives/) # Preno 2026: Benefits, Features & Pricing Wondering if Preno is right for your organization? Our Hotel Channel Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Preno 4.7 [(48)](https://www.softwareadvice.com/hotel-management/preno-profile/reviews/) Pricing Starting at £32.00 per month ### About Preno Preno is a cloud-based hotel management solution that offers booking management, channel management, accounting and reporting functionalities within a suite. The product caters to independent hotels, hotel chains, timeshares, bed and breakfasts, motels and more. Preno features front-desk management, which allows users to manage hotel bookings, check-ins, check-outs, payments and bills. Back office management functionalities include rates management, agent commissions, housekeeping and channel management. With the help of the channel manager module, users can manage bookings from third-party hotel booking websites such as Expedia, Booking.com and Agoda. Preno offers Xero integration which allows users to manage invoices, agent commissions and payments, deposits and bank reconciliations. The product also integrates with Kounta POS, which pulls payment data automatically from the point-of-sale system and allows hotel staff to bill services and products directly to hotel rooms. Users can also prepare accounting reports. Wondering if Preno is right for your organization? Our Hotel Channel Management Software selection experts can help you in 15 minutes or less. ## Preno User Interface ## Popular Preno Alternatives Main Product Preno 4.7 [(48)](https://www.softwareadvice.com/hotel-management/preno-profile/reviews/) Ratings Breakdown - 4.73Ease of use - 4.64Value for money - 4.81Customer support - 4.42Functionality Pricing Starting at £32.00 per month Get Price Alternative Product [Eventbrite](https://www.softwareadvice.com/ticketing/eventbrite-profile/) 4.6 [(5786)](https://www.softwareadvice.com/ticketing/eventbrite-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.47Value for money - 4.32Customer support - 4.51Functionality Pricing Available upon request Get Price Alternative Product [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) 4.8 [(1576)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.56Value for money - 4.72Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [Booqable](https://www.softwareadvice.com/retail/booqable-profile/) 4.8 [(1166)](https://www.softwareadvice.com/retail/booqable-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.73Value for money - 4.82Customer support - 4.57Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Lodgify](https://www.softwareadvice.com/hotel-management/lodgify-profile/) 4.5 [(1310)](https://www.softwareadvice.com/hotel-management/lodgify-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.34Value for money - 4.56Customer support - 4.37Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [OpenTable](https://www.softwareadvice.com/hospital-management/opentable-profile/) 4.7 [(1320)](https://www.softwareadvice.com/hospital-management/opentable-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.61Value for money - 4.50Customer support - 4.63Functionality Pricing Starting at $149.00 per month Get Price ## Preno Pricing and Plans Starting price: £32.00 per month Free Trial Free Version Essentials £32.00 flat rate, per month Plan includes: - Cloud PMS - Channel manager connected to any 3 OTAs - Direct booking engine for your website - Auto-payments & deposits - Accounting integration - Reporting & insights - Housekeeping - Training & support Growth Pilot £56.00 flat rate, per month Plan includes: - Cloud PMS - Direct booking engine for your website - Auto-payments & deposits - Accounting integration - Reporting & insights - Housekeeping - Training & support - Channel manager connected to 100+ OTAs and GDS - All integrations including Zapier & RoomPriceGenie - Dynamic pricing Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Preno Features - Popular features found in Hotel Channel Management Dynamic Pricing Kill Switch Promotions Management Reservations Management Restriction Management Room Inventory - More features of Preno Access Controls/Permissions Accounting Activities Booking Activity Dashboard Alerts/Notifications API Appointment Management Availability Management Bed Management Billing & Invoicing Billing Rate Management Booking Management Booking Notes Built-in Accounting Calendar Management Calendar Sync Catering Management Channel Analytics Channel Management Collaboration Tools Commission Management Contact Management Credit Card Processing CRM Customer Database Customer History Customer Support Customizable Branding Customizable Reports Customizable Templates Data Import/Export Data Synchronization Discount Management Dorms Drag & Drop Electronic Payments Email Management Email Templates Employee Management Extended Stay For Hostel/Dorm Managers For Vacation Rentals Front Desk Management GDS/OTA Integration Group Reservations Guest Check-in/Check-out Guest Communications Guest Experience Management Housekeeping Management Inbox Management Inventory Management Invoice Management Loyalty Program Maintenance Management Marketing Automation Meal/Nutrition Management Mobile Access Multi-Channel Distribution Multi-Channel Management Multi-Channel Marketing Multi-Language Multi-Location Multi-Property Online Booking Owner Statements Payment Processing Performance Metrics Point of Sale (POS) Price/Margin Management Price Optimization Private Rooms Property Management Rate Management Ratings/Reviews Real-Time Analytics Real-Time Data Real-Time Notifications Real-Time Updates Registration Management Reminders Rent Collection Reporting/Analytics Reporting & Statistics Reputation Management Revenue Management Reviews Management Room Availability Schedule Room Booking Sales Reports Search/Filter Self Check-In/Check-Out Short/Long Term Rental Single Property SMS Messaging Social Media Integration Spa/Activity Management Task Management Template Management Tenant Portal Third Party Booking Third-Party Integrations User Management Website Integration Website Management Work Order Management ## Preno Integrations Xero Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review SiteMinder Integration rated undefined from -1 review MYOB Business Integration rated undefined from -1 review Altitude Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review See all 9 integrations ## Preno User Reviews Overall Rating 4.7 Ratings Breakdown 5 81% 4 10% 3 4% 2 2% 1 2% Secondary Ratings Ease of Use 4.7 Value for money 4.6 Customer support 4.8 Functionality 4.4 Michael W. Verified reviewer Hospitality 11-50 employees Used daily for more than 2 years Review source Reviewed February 2020 Preno again! 5 Customized service and personal contact with no time wasting. Quick and efficient problem solving management> Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Our company is using Preno for over 3 years. What can I say. If I would not love it I would have changed :) Cons: There is nothing I do not like. They constantly improving. Reasons for choosing Preno Fits us perfectly. Reasons for switching to Preno Preno is integrating with STAAH. They work together and make thing easier. Family atmosphere! Read More RG Ross G. Verified reviewer Hospitality 11-50 employees Used daily for less than 2 years Review source Reviewed October 2024 Good software 5 Positive. Is simple to understand and use Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: Easy to understand and efficient to use. Cons: Constantly being logged out of account and having to sign in again Reasons for switching to Preno More modern software needed, with modern features. Read More AO Amy O. Hospitality 11-50 employees Used daily for less than 12 months Review source Reviewed March 2018 Easy to use but lacks simple functions 3 It lacks simple functions. Whilst it is an easy program to use, it still needs some work to make it a successful program across the board. Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 2 Functionality Pros: The program is easy to use especially for training new staff. We love the credit card feature and how easy it is to pop the credit card in and charge the card the card without manually using an eftpos machine. Entering rates has never been more easier, we love the the tabs along the bottom to show for outstanding balances etc. Visually the program is easy on the eyes. Simple program good for very small properties. Not sure how it would go on a large hotel. I like the idea of the revenue reports, however this would only be functional if accounted for is accurate entered through. Cons: The program lacks a few simple features and functions. We don't like the check out process for a guest departure. When you click the checkout button (even when no money is owing on the profile) it takes you into the guest folio, you then have to go to the home tab and go through the pointless screen slide. A bit time consuming. 2. There is no where to set up a group master to add a payment too. There is way to much room for error for direct deposits to not be accounted for correctly or invoicing the incorrect people. The reconcile report can not show you if money has not been accounted for some where. It just shows that a button has been clicked and its shown up on a report. It is all to easy to clear a profile and void a profile for money to become easily untraceable. Simple functions for setting up groups (e.g. school groups, travel agents) can apparently only be done through Xero to apply payments and then to cash a guest profile off in preno you select relevant sub heading... If not set up correctly money is accounted for incorrectly and in our case untraceable from previous employees misuse. You need to stay on top of all transactions daily going back and forth between too many avenues. This is not a one stop shop program. A bed selection tab on the guests profile would be so handy the current way is harder to use, especially when converting to the housekeeping report. Overlapping bookings is easy to do if moving rooms. 1 month blocks would be nice to view. Vendor Response Hi Amy, I think there were some unique issues in your handover from your previous management that proved challenging at the start. I think we did not give you enough training during this hand over too, but we know what it's like, it's a busy time. We are different in how we leverage specialised apps like Xero and channel managers. This is what provides the time savings to so many of our users. It sounds like you have a good handle of Preno now. We appreciate your ongoing support and feedback! Replied May 2018 Read More VY Vicki Y. Verified reviewer Hospitality 2-10 employees Used daily for less than 6 months Review source Reviewed March 2022 Early Days 4 Very good once we got started. The support team were very patient and polite, despite the confusion Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: Bookings seem to be easily managed once set up, all the most important information is all together on the booking information. Also appreciated the useful marketing and hotel management information that was freely available Cons: The set up process. As most of the set up is done manually by us the process of understanding how the software worked was frustrating at the beginning. Unless you are very familiar with the software and the language it was confusing at times, especially when Preno was the PMS and the booking engine and channel manager was integrating at the same time with STAAH.... Two different systems that seem to work differently, understanding the relationship took some time to get my head around. It was further complicated by the fact we were moving from another PMS so there were some issues transferring the correct information across. There was a lot more work to changing systems than was anticipated. Reasons for choosing Preno Local/ NZ, more intuitive, cost effective ( not a commission based plan), great sales team, 24/7 support. Reasons for switching to Preno We were looking for a system that was more intuitive and not so 'clunky', and something that integrated with XERO. Also the level of service from SEEKOM dropped when the company was sold to an International company and they wanted to move us to a more expensive commission based plan. We were also waiting on the new design booking engine but were not offered it. A bit of a case of so busy working on getting new customers and forgetting about your existing customers. The fact that SEEKOM was no longer an NZ company too had a bearing on our decision and one of the reasons we went for PRENO and STAAH Vendor Response Hi Vicki, thanks so much for your review. Really glad to hear that you're enjoying the system now that you're all set up, and so happy to joined the bootcamp! We're actively working on the onboarding experience to make it a lot less manual, so in the future our customers can upload a lot of the information themselves, without the backwards and forwards with the team. Thanks again, Scotty. Replied March 2022 Read More MB Mike B. Verified reviewer Hospitality 2-10 employees Used daily for less than 2 years Review source Reviewed March 2022 Lakestone 5 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: We got this because entering all our services in Resbook was very painful. Cons: \*We can't credit agents money back in preno, which always requires tech support \*It would be handy to change the date in services. We we have a 3 night stay and forgot to add a bottle of wine on the first night, it shows on the receipt they had the wine on the last night. \*I would prefer to invoice the agent in preno, not xero and leave the booking highlighted until the money is paid. Reasons for choosing Preno It looked smoother to use. Recommended by \[SENSITIVE CONTENT\], \[SENSITIVE CONTENT\] Reasons for switching to Preno They didn't link directly to Luxury Escapes (which siteminder does) and we always had difficulty adding services. We miss the booking calander on our website (we now use siteminder and it's rubbish). We also miss being able to send a credit card like in an email to guests who have called or emailed. Vendor Response Thank you so much for the feedback Mike, we're glad that you find Preno easier to use than your previous system, and we're glad to hear that you have a booking engine back on your website to secure those direct bookings. Thanks again, Scotty from Preno. Replied April 2022 Read More JH Justin H. Verified reviewer Hospitality 2-10 employees Used daily for less than 2 years Review source Reviewed March 2022 PRENO make the switch 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Everything. Best software package I have utilised in hospitality in 35 years experience. My answer is summarised in one word: Finally! Cons: That we hadn't discovered Preno before 2 prior software programs Reasons for choosing Preno Fit for purpose. It does everything in one programme. Is easy to master, easy to train. Very quick to optimise rates / occupancy. Third-party site rates are derived from rate(s) you set in Preno Reasons for switching to Preno Fit for purpose. Preno offered a one-stop solution which integrated seamlessly with our Accounting software (Xero). Enabled us to reclaim control re: Inventory, rates. PRENO understands the Industry and has built a comprehensive software package that reflects that understanding. Read More AD Alex D. Verified reviewer Real Estate 2-10 employees Used daily for more than 2 years Review source Reviewed April 2022 Preno review - Alex - The Norfolk 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The simple layout and mobile device optimisation. Cons: The login process is a bit slow - it would be ideal if a fingerprint or facial recognition could be used in order to gain access. Reasons for switching to Preno RMS is clunky and does not work on mobile devices. Read More LS Lia S. Verified reviewer Hospitality 2-10 employees Used daily for less than 2 years Review source Reviewed March 2022 Excellent booking software 5 Excellent booking system - easy, friendly Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I use PRENO booking system at the guest house daily, it is easy to use, the program keeps all the data of stayed guests which comes handy for returning guests. I am extremely happy with this program, and I highly recommend this booking system to any accommodation service. Cons: I didn't have enough challenges yet not to dislike something about this software. Reasons for switching to Preno We are always looking to improve our booking management system, and came across Preno as affordable easy booking management software. Read More JE Janet E. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Review source Reviewed April 2022 Preno 5 I really enjoy using Preno. I find it intuitive re: most aspects. I am not considering going elsewhere, and have recommended the product to other business owners. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Simple for both FOH and Housekeepers to use. Adaptable to individual business circumstances. GREAT customer support. Cons: Integration to Kounta and Xero problematic in terms of how I manage my business. I really DON'T like that you can't amend the default payment option (though you can add additional ones). Reasons for choosing Preno Initially, I chose Preno for the integration potential (ironically, that is the one element that HASN'T worked particularly well for my business!). However, the fantastic customer support and the simple effectiveness of Preno as a FOH system, has kept me loyal :) Read More VR Verified Reviewer Hospitality 11-50 employees Used weekly for less than 2 years Review source Reviewed July 2019 Innovative and easy to use! 5 Can't recommend it enough! Ratings Breakdown 5 Ease of use 5 Value for money 4 Functionality Pros: Easy to use and each new feature has been easy to use. The Housekeeping feature is easy to print out and edit for beds in rooms. Preno is quickly evolving and great to deal with. The employees under me love it. Cons: No complaints... Maybe make the UI flow a bit more? Reasons for switching to Preno Last product customer service ended. Vendor Response Hi there, Thanks so much for leaving a review. It's great to hear that your whole team love using Preno! We look forward to updating you soon with more exciting new features. - Amelia Replied August 2019 Read More Showing 1 - 10 of 48 Reviews [See All Reviews](https://www.softwareadvice.com/hotel-management/preno-profile/reviews/) ## Preno Popular Comparisons [Eventbrite vs Preno](https://www.softwareadvice.com/ticketing/eventbrite-profile/vs/preno/)[Hostaway vs Preno](https://www.softwareadvice.com/hotel-management/hostaway-profile/vs/preno/)[Booqable vs Preno](https://www.softwareadvice.com/retail/booqable-profile/vs/preno/)[Lodgify vs Preno](https://www.softwareadvice.com/hotel-management/lodgify-profile/vs/preno/)[Cloudbeds vs Preno](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/vs/preno/)[Little Hotelier vs Preno](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/vs/preno/)[Sirvoy vs Preno](https://www.softwareadvice.com/hotel-management/preno-profile/vs/sirvoy/) [Compare All Alternatives](https://www.softwareadvice.com/hotel-management/preno-profile/alternatives/) ## Other Top Recommended Hotel Channel Management Software [Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/) **4.3** (342) Recently recommended **17** times [roommaster](https://www.softwareadvice.com/hotel-management/roommaster-profile/) **4.3** (129) Recently recommended **14** times [rezStream](https://www.softwareadvice.com/vacation-rental/rezstream-profile/) **4.7** (118) Recently recommended **14** times [Innkeeper's Advantage](https://www.softwareadvice.com/hotel-management/inkeepers-advantage-profile/) **4.9** (22) Recently recommended **6** times Stuck Between Options? 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