# RezExpert Software Reviews, Demo & Pricing - 2026

> Review of RezExpert Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/hostel-management/rezexpert-profile

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RezExpert

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Overview

[Reviews](https://www.softwareadvice.com/hotel-management/rezexpert-profile/reviews/)

# RezExpert 2026: Benefits, Features & Pricing

Wondering if RezExpert is right for your organization?

Our Reservations Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

RezExpert

4.8

[(40)](https://www.softwareadvice.com/hotel-management/rezexpert-profile/reviews/)

Pricing

Pricing available upon request

### About RezExpert

RezExpert is a fully featured cloud-based reservations management system.  
Specially designed for property managers and owners to be easy to use, RezExpert has been designed to save you time and generate more revenue.  
RezExpert is suitable for RV Parks, Campgrounds, Hotels, Motels, Marina and Houseboat Accommodations, Kennels and Catteries, Equipment and Powersport rentals, Markets, Tour Operators, Ticketed Events and Visitor Access Permits.

Wondering if RezExpert is right for your organization?

Our Reservations Software selection experts can help you in 15 minutes or less.

## RezExpert User Interface

## Popular RezExpert Alternatives

Main Product

RezExpert

4.8

[(40)](https://www.softwareadvice.com/hotel-management/rezexpert-profile/reviews/)

Ratings Breakdown

-   4.72Ease of use
-   4.65Value for money
-   4.90Customer support
-   4.67Functionality

Pricing

Available upon request

Get Price

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4.6

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Ratings Breakdown

-   4.61Ease of use
-   4.47Value for money
-   4.32Customer support
-   4.51Functionality

Pricing

Available upon request

Get Price

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4.8

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Ratings Breakdown

-   4.76Ease of use
-   4.73Value for money
-   4.82Customer support
-   4.57Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/)

4.8

[(1577)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/)

Ratings Breakdown

-   4.59Ease of use
-   4.56Value for money
-   4.72Customer support
-   4.65Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Lodgify](https://www.softwareadvice.com/hotel-management/lodgify-profile/)

4.5

[(1310)](https://www.softwareadvice.com/hotel-management/lodgify-profile/reviews/)

Ratings Breakdown

-   4.39Ease of use
-   4.34Value for money
-   4.56Customer support
-   4.37Functionality

Pricing

Starting at $14.00 per month

Get Price

Alternative Product

[OpenTable](https://www.softwareadvice.com/hospital-management/opentable-profile/)

4.7

[(1320)](https://www.softwareadvice.com/hospital-management/opentable-profile/reviews/)

Ratings Breakdown

-   4.74Ease of use
-   4.61Value for money
-   4.50Customer support
-   4.63Functionality

Pricing

Starting at $149.00 per month

Get Price

## RezExpert Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Booking Fee Option

Pricing available upon request

Plan includes:

-   $3.00 per reservation, no minimums, gets you no-cost software

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## RezExpert Features

-   Popular features found in Reservations
    
    Booking Management
    
    Calendar Management
    
    CRM
    
    Customer Support
    
    Group Reservations
    
    Inventory Management
    
    Mobile Access
    
    Promotions Management
    
    Rate Management
    
    Reporting/Analytics
    
-   More features of RezExpert
    
    Access Controls/Permissions
    
    Accounting
    
    Activities Booking
    
    Activity Dashboard
    
    Activity Management
    
    Alerts/Notifications
    
    API
    
    Appointment Management
    
    Availability Indicator
    
    Availability Management
    
    Barcode/Ticket Scanning
    
    Bed Management
    
    Billing & Invoicing
    
    Billing Rate Management
    
    Booking Notes
    
    Budget Management
    
    Built-in Accounting
    
    Calendar Sync
    
    Central Reservation System
    
    Channel Management
    
    Check-in/Check-out
    
    Client Management
    
    Communication Management
    
    Contact Management
    
    Contract/License Management
    
    Credit Card Processing
    
    Customer Accounts
    
    Customer Database
    
    Customer History
    
    Customizable Branding
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Data Synchronization
    
    Discount Management
    
    Document Management
    
    Dorms
    
    Drag & Drop
    
    Dynamic Pricing
    
    Electronic Payments
    
    Email Management
    
    Email Marketing
    
    Email Templates
    
    Employee Management
    
    Equipment Tracking
    
    Event Calendar
    
    Event Management
    
    Event Scheduling
    
    Event Ticketing
    
    Extended Stay
    
    Facility Management
    
    Facility Scheduling
    
    Family Memberships
    
    For Hostel/Dorm Managers
    
    For Vacation Rentals
    
    Front Desk Management
    
    GDS/OTA Integration
    
    Geographic Maps
    
    Guest Check-in/Check-out
    
    Guest Communications
    
    Guest Experience Management
    
    Historical Reporting
    
    Housekeeping Management
    
    Inventory Tracking
    
    Invoice Management
    
    Itinerary Creation
    
    Loyalty Program
    
    Maintenance Management
    
    Maintenance Scheduling
    
    Marketing Automation
    
    Membership Management
    
    Multi-Channel Management
    
    Multi-Day Booking
    
    Multi-Location
    
    Multi-Property
    
    Online Booking
    
    Online Reservations
    
    Package Creation
    
    Payment Processing
    
    Permit Management
    
    Point of Sale (POS)
    
    Price/Margin Management
    
    Price Optimization
    
    Pricing Management
    
    Private Rooms
    
    Property Management
    
    Quotes/Estimates
    
    Ratings/Reviews
    
    Real-Time Data
    
    Real-Time Updates
    
    Recurring/Subscription Billing
    
    Registration Management
    
    Reminders
    
    Rental Management
    
    Rent Collection
    
    Reporting & Statistics
    
    Reputation Management
    
    Reservations Management
    
    Resource Management
    
    Revenue Management
    
    Reviews Management
    
    Room Availability Schedule
    
    Room Booking
    
    Search/Filter
    
    Self Check-In/Check-Out
    
    Self Service Portal
    
    Single Property
    
    Site Maps
    
    Site Reservation Management
    
    SMS Messaging
    
    Social Media Integration
    
    Spa/Activity Management
    
    Supplier Management
    
    Task Management
    
    Template Management
    
    Tenant Portal
    
    Third Party Booking
    
    Third-Party Integrations
    
    Transaction History
    
    User Management
    
    Utility Billing
    
    Vendor Management
    
    Wait List Management
    
    Waiver Management
    
    Website Integration
    

## RezExpert Integrations

SiteMinder

Integration rated undefined from -1 review

## RezExpert User Reviews

Overall Rating

4.8

Ratings Breakdown

5

85%

4

13%

3

3%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.7

Value for money

4.6

Customer support

4.9

Functionality

4.7

Pirkko A.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 6 months

Reviewed December 2022

Microenterprise-friendly; Simple and straightforward

4

The scalability of its use and using web apps is the best part of RezExpert as it can make accessing inventory easier, and almost available anytime, anywhere. From small properties to huge developments, the system can adapt for various types of tourism businesses.

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

The web app was the best part of RezExpert. Out inventory can be accessed anywhere with a computer and internet, allowing on-site and satellite staff check availability almost anytime and anywhere as long as there is internet.

Cons:

Very reliant on internet connection. While this is a strength, unexpected power outages or signal interruptions can inhibit working on the app. Offline pages will be great to check recent information.

Vendor Response

Thank you for your honest review which business are you with

Replied February 2023

Read More

DH

Derrick H.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 12 months

Review source

Reviewed September 2024

Best Software out there

5

Fast efficient affordable software has really helped grow our business salespeople fantastic support has never been easier It became a no brainer the switching to RezExpert has been the right choice for us

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The pricing tech support is outstanding there is so many features that has improved our operation

Cons:

Only con I could think of is there is no cons

Reasons for switching to RezExpert

Pricing and customer service tech Support

Vendor Response

Thank you for your review

Replied January 2025

Read More

MM

Michelle M.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Reviewed October 2022

My Review

3

Things could be easier with less steps, but tech support is amazing.\[SENSITIVE CONTENT\] are always friendly and helpful.

Ratings Breakdown

2

Ease of use

3

Value for money

5

Customer support

3

Functionality

Pros:

I like how helpful help desk is and that any suggestions I have offered they summit to the proper people.

Cons:

I would like to be able to send mass emails to all registered guests through the system.

Vendor Response

Thank you Michelle for your honest review I have notified our tech team with your comments to see if we can stream line some of the processes

Replied October 2022

Read More

JN

Jeanell N.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Reviewed April 2023

Great Team

5

We love using Rez Expert and have been using the system for many years now and will continue in the next coming years. The system is designed to be understandable and easy to use for making reservation and general duties for staff. Has great management systems, and the support is extremely great.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Rez Expert is a very easy system to use, and a staff find it easy to understand and operate with reservations. There are great functions available to make your reservations easy to book and make any changes that are required. It is fantastic how you can intergrade with other third parties to connect into the system for more reservations. We love the support that you receive when it is needed from the team at Rez Expert.

Cons:

Group bookings are great. It would make it easier if you could allocate the name of the guest for each booking on the group page. Where you first start making booking 1, 2 etc, as you enter the amount of people and site number. This needs to have the caravan or motorhome etc option to select. Another words it would be great to be able to gather all information with each guest on this page before submitting. As you have to find which person is on what site for the caravan length etc and then with the group leader you have to search their name to put in the booking 1 with there booking. It would cut out time with the booking as it is timely over the phone when making the reservation.

Vendor Response

Thank you Jeanell for the review please reach out to our support team about the group bookings maybe a different interface might do the trick for you

Replied July 2023

Read More

LC

Letty C.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Reviewed October 2022

RezExpert has the best customer service!

5

This has been an enjoyable learning experience. The basics are very easy to learn and I learn something new every week.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

First starters, the software is so easy to use, it was mostly common sense to get started. When I have questions, the answer is just a phone call away. Customer service reps are patient and very well trained to help me out and answer all my questions. They explain everything so I understand what they did and learn from it. I'm always learning about new features (and some new to me features) that makes my day run easier. I appreciate the videos, phone calls, and emails that let me know about the features. It's awesome.

Cons:

The only thing I do not like about this software is when we accidentally check out and cannot check back in without bugging customer service. I understand why this is limited, but still delays my workload when this happens.

Vendor Response

Good morning Letty Thank you very much for the review I will raise the question to our development team about unchecking a checked out reservation Thank you Blaine

Replied October 2022

Read More

MF

Monica F.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Reviewed September 2022

We Might be the OG clients!

5

Fantastic. I always feel listened to (even if I don't always get my way). I know that our business is important to the RezExpert team.

Ratings Breakdown

4

Ease of use

3

Value for money

5

Customer support

3

Functionality

Pros:

Honestly, tech support. It's really lovely to know the names and personalities of the important people behind the scenes. Most of the options available are surely comparable to other programs. BUT, RezExpert has ALWAYS had phenomenal customer support. I love the new ticket option to submit tech questions directly through the program.

Cons:

Having to pay for 'ala carte' items. I really, truly wish that RezExpert chose to continue modernizing their program AND passing these upgrades on to their customers without charging additional upgrade fees. It drives me nuts.

Vendor Response

Thank you Monica for leaving your honest review this enables us to look into how we can improve our Software for all of our clients

Replied September 2022

Read More

GM

Geeti M.

Verified reviewer

Management Consulting

1001-5000 employees

Used daily for less than 12 months

Reviewed March 2023

RezExpert is a great hospitality management solution for hotels,

5

Overall, RezExpert is a great hospitality management solution for businesses in the hospitality industry. It provides powerful tools for managing reservations, payments and staff and comes with great customer service.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I like the powerful tools it provides for managing all aspects of the running a hospitality business. With its wide range of features, it makes it really easy to manage reservations, payments, staff members, and everything else associated with a successful hospitality business. The customer service and quick response times are also top notch.

Cons:

One thing I didn't like about it is the lack of customizability. It doesn't provide a lot of options for customizing the system according to our needs. That said, the features and tools it comes with are more than enough for most hotels, hostels and tour operators.

Vendor Response

Thank you for taking the time to leave an honest review

Replied July 2023

Read More

SG

Stanley G.

Verified reviewer

Museums and Institutions

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2023

A strong and well-centered tool for reservations.

5

We have been using RezExpert to simplify reservations to our facility and this has helped us attract more tourists even from abroad to come visit our museum facility. It makes it easy for visitors to book a visit to the facility and for us we get to understand how the visitors are saying from the surveys.

Ratings Breakdown

5

Ease of use

4

Value for money

4

Customer support

5

Functionality

Pros:

RezExpert gives us a more simple and effective way of offering reservation services to our visitors. It has helped us introduce online book services which see our visitors prebook a visit prior to visiting our conservatory. It has a messaging function that helps us communicate effectively with those aspiring to visit us. We get alot of useful insights by analyzing the reports we get from RezExpert which includes survey feedbacks from those who have had a visit to our museum.

Cons:

RezExpert has been at very flawless behavior and we are very pleased that we have never had even a single issue with this product.

Vendor Response

Thank you Stanley for your honest review e greatly appreciate it

Replied November 2023

Read More

JP

Jocelyn P.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2023

Outstanding Tech Support

5

When there is something that needs attention or that I need updated for my business needs, tech support has always been outstanding! They respond in a timely manner and are always a pleasure to speak with. \[sensitive content hidden\] , you guys have helped me through many years and many changes as our business has evolved. I commend you on always being an extraordinary tech support team! Your professionalism and efficiency does not go unnoticed, you have made an exceptional impact to this company and I thank you for your continued support!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The software is by far the easiest system I've ever used. The ease of placement or movement of one reservation to another date or unit is what I like most. The options given to print the many forms of reports needed is also great.,

Cons:

The only feature I would recommend updating would be the guest "warning", blacklist feature.

Vendor Response

Thank you very much Jocelyn for your glowing review it is clients like you who help us strive to be the best in the industry

Replied September 2023

Read More

ZB

Zenia B.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for more than 2 years

Reviewed July 2023

Reservation system that increases customer satisfaction

5

Great for travel operations, it reduces workload considerably.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I absolutely love that RezExpert allows our customers to easily check availability, choose preferred dates and times, and receive instant confirmation. This convenience enhances the overall customer experience and increases customer satisfaction.

Cons:

We have zero complaints about this very automated reservation system.

Vendor Response

Hi Zenia Thank you for your honest review it is appreciated as we work towards becoming the best choice of software solutions in the industry

Replied July 2023

Read More

Showing 1 - 10 of 40 Reviews

[See All Reviews](https://www.softwareadvice.com/hotel-management/rezexpert-profile/reviews/)

## RezExpert Popular Comparisons

[Eventbrite vs RezExpert](https://www.softwareadvice.com/ticketing/eventbrite-profile/vs/rezexpert/)[Booqable vs RezExpert](https://www.softwareadvice.com/retail/booqable-profile/vs/rezexpert/)[Hostaway vs RezExpert](https://www.softwareadvice.com/hotel-management/hostaway-profile/vs/rezexpert/)[Lodgify vs RezExpert](https://www.softwareadvice.com/hotel-management/lodgify-profile/vs/rezexpert/)[ResNexus vs RezExpert](https://www.softwareadvice.com/hotel-management/resnexus-profile/vs/rezexpert/)

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