--- title: "RezExpert Software Reviews, Demo & Pricing - 2026" description: "Review of RezExpert Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/hostel-management/rezexpert-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Reservations Software](https://www.softwareadvice.com/hotel-management/reservation-comparison/) / RezExpert Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hotel-management/rezexpert-profile/reviews/) # RezExpert Review Custom quote Free trial 1 plan Wondering if RezExpert is right for your organization? Our Reservations Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview RezExpert 4.8 [(40)](https://www.softwareadvice.com/hotel-management/rezexpert-profile/reviews/) Pricing Pricing available upon request ### About RezExpert RezExpert is a fully featured cloud-based reservations management system. Specially designed for property managers and owners to be easy to use, RezExpert has been designed to save you time and generate more revenue. RezExpert is suitable for RV Parks, Campgrounds, Hotels, Motels, Marina and Houseboat Accommodations, Kennels and Catteries, Equipment and Powersport rentals, Markets, Tour Operators, Ticketed Events and Visitor Access Permits. Wondering if RezExpert is right for your organization? Our Reservations Software selection experts can help you in 15 minutes or less. ## RezExpert User Interface ## Popular RezExpert Alternatives Main Product RezExpert 4.8 [(40)](https://www.softwareadvice.com/hotel-management/rezexpert-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.65Value for money - 4.90Customer support - 4.67Functionality Pricing Available upon request Get Price Alternative Product [Let's Camp](https://www.softwareadvice.com/product/522730-Lets-Camp/) 4.9 [(16)](https://www.softwareadvice.com/product/522730-Lets-Camp/#reviews) Ratings Breakdown - 4.75Ease of use - 4.88Value for money - 4.94Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [RoverPass](https://www.softwareadvice.com/vacation-rental/roverpass-profile/) 4.6 [(63)](https://www.softwareadvice.com/vacation-rental/roverpass-profile/#reviews) Ratings Breakdown - 4.44Ease of use - 4.57Value for money - 4.68Customer support - 4.29Functionality Pricing Starting at $3.50 per month Get Price Alternative Product [Campspot](https://www.softwareadvice.com/hotel-management/campspot-profile/) 4.5 [(90)](https://www.softwareadvice.com/hotel-management/campspot-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.60Value for money - 4.60Customer support - 4.29Functionality Pricing Available upon request Get Price Alternative Product [Firefly Reservations](https://www.softwareadvice.com/campground-management/firefly-reservations-profile/) 4.6 [(58)](https://www.softwareadvice.com/campground-management/firefly-reservations-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.71Value for money - 4.85Customer support - 4.40Functionality Pricing Available upon request Get Price Alternative Product [Park With Us](https://www.softwareadvice.com/campground-management/park-profile/) 4.9 [(25)](https://www.softwareadvice.com/campground-management/park-profile/reviews/) Ratings Breakdown - 4.92Ease of use - 5.0Value for money - 5.0Customer support - 4.84Functionality Pricing Available upon request Get Price ## RezExpert Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Booking Fee Option Pricing available upon request Plan includes: - $3.00 per reservation, no minimums, gets you no-cost software Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## RezExpert Features - Popular features found in Reservations Booking Management Calendar Management CRM Customer Support Group Reservations Inventory Management Mobile Access Promotions Management Rate Management Reporting/Analytics - More features of RezExpert Access Controls/Permissions Accounting Activities Booking Activity Dashboard Activity Management Alerts/Notifications API Appointment Management Availability Indicator Availability Management Barcode/Ticket Scanning Bed Management Billing & Invoicing Billing Rate Management Booking Notes Budget Management Built-in Accounting Calendar Sync Central Reservation System Channel Management Check-in/Check-out Client Management Communication Management Contact Management Contract/License Management Credit Card Processing Customer Accounts Customer Database Customer History Customizable Branding Customizable Forms Customizable Reports Customizable Templates Data Import/Export Data Synchronization Discount Management Document Management Dorms Drag & Drop Dynamic Pricing Electronic Payments Email Management Email Marketing Email Templates Employee Management Equipment Tracking Event Calendar Event Management Event Scheduling Event Ticketing Extended Stay Facility Management Facility Scheduling Family Memberships For Hostel/Dorm Managers For Vacation Rentals Front Desk Management GDS/OTA Integration Geographic Maps Guest Check-in/Check-out Guest Communications Guest Experience Management Historical Reporting Housekeeping Management Inventory Tracking Invoice Management Itinerary Creation Loyalty Program Maintenance Management Maintenance Scheduling Marketing Automation Membership Management Multi-Channel Management Multi-Day Booking Multi-Location Multi-Property Online Booking Online Reservations Package Creation Payment Processing Permit Management Point of Sale (POS) Price/Margin Management Price Optimization Pricing Management Private Rooms Property Management Quotes/Estimates Ratings/Reviews Real-Time Data Real-Time Updates Recurring/Subscription Billing Registration Management Reminders Rental Management Rent Collection Reporting & Statistics Reputation Management Reservations Management Resource Management Revenue Management Reviews Management Room Availability Schedule Room Booking Search/Filter Self Check-In/Check-Out Self Service Portal Single Property Site Maps Site Reservation Management SMS Messaging Social Media Integration Spa/Activity Management Supplier Management Task Management Template Management Tenant Portal Third Party Booking Third-Party Integrations Transaction History User Management Utility Billing Vendor Management Wait List Management Waiver Management Website Integration ## RezExpert Integrations SiteMinder Integration rated undefined from -1 review ## RezExpert User Reviews ## RezExpert customer ratings - Overall rating: 4.8/5 - Total reviews: 40 ### Rating distribution - 5 stars: 34 reviews (85%) - 4 stars: 5 reviews (13%) - 3 stars: 1 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.6/5 - Customer support: 4.9/5 - Functionality: 4.7/5 --- ### Microenterprise-friendly; Simple and straightforward - Overall rating: 4/5 - Reviewer: Pirkko A. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The scalability of its use and using web apps is the best part of RezExpert as it can make accessing inventory easier, and almost available anytime, anywhere. From small properties to huge developments, the system can adapt for various types of tourism businesses. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The web app was the best part of RezExpert. Out inventory can be accessed anywhere with a computer and internet, allowing on-site and satellite staff check availability almost anytime and anywhere as long as there is internet. #### Cons Very reliant on internet connection. While this is a strength, unexpected power outages or signal interruptions can inhibit working on the app. Offline pages will be great to check recent information. #### Vendor response Thank you for your honest review which business are you with Replied February 2023 --- ### Best Software out there - Overall rating: 5/5 - Reviewer: Derrick H. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Fast efficient affordable software has really helped grow our business salespeople fantastic support has never been easier It became a no brainer the switching to RezExpert has been the right choice for us #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The pricing tech support is outstanding there is so many features that has improved our operation #### Cons Only con I could think of is there is no cons #### Reasons for switching to RezExpert Pricing and customer service tech Support #### Vendor response Thank you for your review Replied January 2025 --- ### My Review - Overall rating: 3/5 - Reviewer: Michelle M. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Things could be easier with less steps, but tech support is amazing.[SENSITIVE CONTENT] are always friendly and helpful. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I like how helpful help desk is and that any suggestions I have offered they summit to the proper people. #### Cons I would like to be able to send mass emails to all registered guests through the system. #### Vendor response Thank you Michelle for your honest review I have notified our tech team with your comments to see if we can stream line some of the processes Replied October 2022 --- ### Great Team - Overall rating: 5/5 - Reviewer: Jeanell N. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We love using Rez Expert and have been using the system for many years now and will continue in the next coming years. The system is designed to be understandable and easy to use for making reservation and general duties for staff. Has great management systems, and the support is extremely great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Rez Expert is a very easy system to use, and a staff find it easy to understand and operate with reservations. There are great functions available to make your reservations easy to book and make any changes that are required. It is fantastic how you can intergrade with other third parties to connect into the system for more reservations. We love the support that you receive when it is needed from the team at Rez Expert. #### Cons Group bookings are great. It would make it easier if you could allocate the name of the guest for each booking on the group page. Where you first start making booking 1, 2 etc, as you enter the amount of people and site number. This needs to have the caravan or motorhome etc option to select. Another words it would be great to be able to gather all information with each guest on this page before submitting. As you have to find which person is on what site for the caravan length etc and then with the group leader you have to search their name to put in the booking 1 with there booking. It would cut out time with the booking as it is timely over the phone when making the reservation. #### Vendor response Thank you Jeanell for the review please reach out to our support team about the group bookings maybe a different interface might do the trick for you Replied July 2023 --- ### RezExpert has the best customer service! - Overall rating: 5/5 - Reviewer: Letty C. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This has been an enjoyable learning experience. The basics are very easy to learn and I learn something new every week. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros First starters, the software is so easy to use, it was mostly common sense to get started. When I have questions, the answer is just a phone call away. Customer service reps are patient and very well trained to help me out and answer all my questions. They explain everything so I understand what they did and learn from it. I'm always learning about new features (and some new to me features) that makes my day run easier. I appreciate the videos, phone calls, and emails that let me know about the features. It's awesome. #### Cons The only thing I do not like about this software is when we accidentally check out and cannot check back in without bugging customer service. I understand why this is limited, but still delays my workload when this happens. #### Vendor response Good morning Letty Thank you very much for the review I will raise the question to our development team about unchecking a checked out reservation Thank you Blaine Replied October 2022 --- ### We Might be the OG clients! - Overall rating: 5/5 - Reviewer: Monica F. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fantastic. I always feel listened to (even if I don't always get my way). I know that our business is important to the RezExpert team. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Honestly, tech support. It's really lovely to know the names and personalities of the important people behind the scenes. Most of the options available are surely comparable to other programs. BUT, RezExpert has ALWAYS had phenomenal customer support. I love the new ticket option to submit tech questions directly through the program. #### Cons Having to pay for 'ala carte' items. I really, truly wish that RezExpert chose to continue modernizing their program AND passing these upgrades on to their customers without charging additional upgrade fees. It drives me nuts. #### Vendor response Thank you Monica for leaving your honest review this enables us to look into how we can improve our Software for all of our clients Replied September 2022 --- ### RezExpert is a great hospitality management solution for hotels, - Overall rating: 5/5 - Reviewer: Geeti M. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, RezExpert is a great hospitality management solution for businesses in the hospitality industry. It provides powerful tools for managing reservations, payments and staff and comes with great customer service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the powerful tools it provides for managing all aspects of the running a hospitality business. With its wide range of features, it makes it really easy to manage reservations, payments, staff members, and everything else associated with a successful hospitality business. The customer service and quick response times are also top notch. #### Cons One thing I didn't like about it is the lack of customizability. It doesn't provide a lot of options for customizing the system according to our needs. That said, the features and tools it comes with are more than enough for most hotels, hostels and tour operators. #### Vendor response Thank you for taking the time to leave an honest review Replied July 2023 --- ### A strong and well-centered tool for reservations. - Overall rating: 5/5 - Reviewer: Stanley G. - Verified reviewer: Yes - Industry: Museums and Institutions - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered We have been using RezExpert to simplify reservations to our facility and this has helped us attract more tourists even from abroad to come visit our museum facility. It makes it easy for visitors to book a visit to the facility and for us we get to understand how the visitors are saying from the surveys. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros RezExpert gives us a more simple and effective way of offering reservation services to our visitors. It has helped us introduce online book services which see our visitors prebook a visit prior to visiting our conservatory. It has a messaging function that helps us communicate effectively with those aspiring to visit us. We get alot of useful insights by analyzing the reports we get from RezExpert which includes survey feedbacks from those who have had a visit to our museum. #### Cons RezExpert has been at very flawless behavior and we are very pleased that we have never had even a single issue with this product. #### Vendor response Thank you Stanley for your honest review e greatly appreciate it Replied November 2023 --- ### Outstanding Tech Support - Overall rating: 5/5 - Reviewer: Jocelyn P. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered When there is something that needs attention or that I need updated for my business needs, tech support has always been outstanding! They respond in a timely manner and are always a pleasure to speak with. [sensitive content hidden] , you guys have helped me through many years and many changes as our business has evolved. I commend you on always being an extraordinary tech support team! Your professionalism and efficiency does not go unnoticed, you have made an exceptional impact to this company and I thank you for your continued support! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is by far the easiest system I've ever used. The ease of placement or movement of one reservation to another date or unit is what I like most. The options given to print the many forms of reports needed is also great., #### Cons The only feature I would recommend updating would be the guest "warning", blacklist feature. #### Vendor response Thank you very much Jocelyn for your glowing review it is clients like you who help us strive to be the best in the industry Replied September 2023 --- ### Reservation system that increases customer satisfaction - Overall rating: 5/5 - Reviewer: Zenia B. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great for travel operations, it reduces workload considerably. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I absolutely love that RezExpert allows our customers to easily check availability, choose preferred dates and times, and receive instant confirmation. This convenience enhances the overall customer experience and increases customer satisfaction. #### Cons We have zero complaints about this very automated reservation system. #### Vendor response Hi Zenia Thank you for your honest review it is appreciated as we work towards becoming the best choice of software solutions in the industry Replied July 2023 --- Showing 1 - 10 of 40 Reviews [See All Reviews](https://www.softwareadvice.com/hotel-management/rezexpert-profile/reviews/) ## RezExpert Popular Comparisons [RoverPass vs RezExpert](https://www.softwareadvice.com/hotel-management/rezexpert-profile/vs/roverpass/)[Campspot vs RezExpert](https://www.softwareadvice.com/hotel-management/campspot-profile/vs/rezexpert/)[ResNexus vs RezExpert](https://www.softwareadvice.com/hotel-management/resnexus-profile/vs/rezexpert/) ## Other Top Recommended Reservations Software [Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/) **4.3** (346) Recently recommended **11** times [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) **4.6** (218) Recently recommended **10** times [roommaster](https://www.softwareadvice.com/hotel-management/roommaster-profile/) **4.3** (130) Recently recommended **10** times [rezStream](https://www.softwareadvice.com/vacation-rental/rezstream-profile/) **4.7** (118) Recently recommended **9** times Stuck Between Options? Our experts can help you compare RezExpert with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice