Newbook vs Resly

RATING:

4.9

(42)

Newbook has 42 reviews and a rating of 4.88 / 5 stars vs Resly which has 20 reviews and a rating of 5 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (42)
5.0 (20)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
October 6, 2023
November 23, 2023
Pros/Cons
  • Pros

  • It's a user friendly system with multiple features we were able to instantly implement to help grow our business, in both revenue earned and customer retention.
  • In particular, the support desk is so dedicated and creative. They truly assist the business to maximize the use of the platform and management system to the benefit of the individual business.
  • Cons

  • The accounting side can also be tricky if not set up correctly from the outset.
  • Support very poor , very complex to use , do not provide connection to lot of websites.
Read all user reviews
  • Pros

  • They are constantly updating features that make Resly unequivocally the best product on the market.
  • The product and the amazing support from the team made the decision to take on board simple and stress free.
  • Cons

  • Sort Order - this appears to be all over the shop. Pls look at display order of charges, agents, rate plans etc.
  • Needs more status colours and can't see and letters of the name for 1N bookings. Entering new Direct Bkg not efficient - Need to be able to enter no.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos