SabeeApp vs SkyTouch Hotel OS

RATING:

4.8

(72)

SabeeApp has 72 reviews and a rating of 4.76 / 5 stars vs SkyTouch Hotel OS which has 98 reviews and a rating of 4.27 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (72)
4.3 (98)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
December 22, 2023
November 15, 2022
Pros/Cons
  • Pros

  • You can check several financial and sales reports and daily or even yearly performance with comparison. The team is really nice, they always have some great new ideas, features.
  • I like the integration of the IBE, the Channel Manager and the invoicing software in one package. Synchronisation through iCal is a big plus for us.
  • Cons

  • Promised improvement/changes to software are not always delivered. Translation into other languages (in my case Dutch) is sometimes missing or with mistakes (e.g. when printing the check-in form).
  • Sometimes it does not sync with booking engines properly. Also when I move the block (reservations) around, it kept saying warning even the date is correct.
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  • Pros

  • Mostly self explanatory and great help with Skytouch Support every time I have used it. I like the group functionality.
  • I only liked the little icon that displays when you collect payment from a guest. That's very useful to have on the arrival list.
  • Cons

  • There are frequent outages where the system is inaccessible because of an update to their system. Not only that, there is absolutely NO UX design in mind in their product.
  • The tape chart is frustrating cause it only shows 7 day spans. Too many layers to drill down to functional features.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos