5stelle vs HotelKey

5stelle has 69 reviews and a rating of 4.74 / 5 vs HotelKey which has 36 reviews and a rating of 4.92 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.74 / 5 (69)

4.92 / 5 (36)

Ease-of-Use

5.0 / 5

5.0 / 5

Value for Money

5.0 / 5

5.0 / 5

Customer Support

5.0 / 5

5.0 / 5

Functionality

4.5 / 5

5.0 / 5

Last Review Written

April 29, 2020

January 27, 2021

Pros/Cons

  • Pros

  • I like everything about this software. It is very simple to use and intuitive.I like everything about this software. It is very simple to use and intuitive.

  • Easy usability for the staff even the interns they had learned to use the system in a few days thank to the perfect assistance from the customer care!

  • Cons

  • I like this software, the only thing I would like to see, even not much requested by commercial market, a version for linux , at least one stable and supported distro such like RedHat or similar.

  • statistics, the software is a little bit slow, it can be depend from internet connection, but we have a good one and the page does not answer every time fast .

  • Pros

  • Easy to use and when we need help customer service is good.

  • It’s easy to use. No clutter at front desk. Easy to train staff.

  • Cons

  • There could be some more dynamic reports, such as daily report that can be run in excel showing rooms sold, revenue and occ.

  • I did not find any feature which I did not like . Love to learn features and integration such as Communication with guest, communication with hotel clean team staff, managing work orders, etc...

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

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13 Recommendations

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Pricing Guide

2020 Hotel Management Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

  • Pricing models & ranges

  • Unexpected costs

  • Pricing of popular systems

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos