Agilysys Stay
About Agilysys Stay
Agilysys Stay Pricing
Please contact Agilysys directly for pricing details.
Starting price:
$9.99
Free trial:
Not Available
Free version:
Not Available
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Most Helpful Reviews for Agilysys Stay
1 - 9 of 9 Reviews
michael
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Great software
We are able to get so much done thanks to Agilysys Stay's user friendly modules.
PROSEasy to use UI. Great services provided that streamline our business operations.
CONSThere is always room for improvement, and the team knows it. They are always releasing updates and staying in the lead in this industry.
Reasons for switching to Agilysys Stay
Needed a more robust system to meet our daily needs.
Jon
Food & Beverages, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed December 2020
Work Around Projects
I have no specific issues with the system or its functionality at this point. During the three roll-outs we have had in the last year (opening, upgrade & cloud) there have been many issues. It takes weeks to complete or fix any issue. That is not acceptable to me. We had an on-site tech that was amazing and did phenomenal things with our system, but those were all lost during the recent cloud integration.
PROSIt has a functionality about it, that was easy to learn. It has some clunky steps that are time-consuming from a user standpoint, but overall I like the system. The reporting, once set-up definitely has some great information. Overall, the system is very reliable and we have very few system crashes.
CONSThe basic system set-up once we went to the cloud took dated system information. This led to a couple of weeks of set-backs and functionality work around projects. The most distressing issue I have had is actually reaching a qualified tech support person to finish these work around projects. There is NEVER a level 2 tech avail after hours (after 5pm) or weekends. We are a casino, so obviously these times are when we are most busy.
Reason for choosing Agilysys Stay
This was a current system upgrade, so we are not currently looking at another system. We are looking for a capable and available support network from Agilysys to ensure along partnership.
Michelle
Hospitality, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2020
Guest Stay is Okay
This products set up makes it very simple for our staff to use and to learn.
CONSThe reporting is lacking in some of the areas our company uses and needs. We are adapting and hope the software updates will include better reports.
Reasons for switching to Agilysys Stay
Online Reservations
Garrett
Hospitality, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2020
Great concept, needs work
Overall we really see a lot of potential with the software and as it stands today, we are happy with the functionality and ability to tailor the software to fit our property needs. Customer service has been very available for us and though things aren't always taken care of in a timely fashion, they are always helpful and try to push things through their engineering team for us. We are looking forward to where this software will be after some more fine tuning.
PROSVery easy to learn, simple, and fast. Easy to train staff on due to its simplicity. Customization is also quick and easy.
CONSIt seems that we signed on in the early stages of this software as many things weren't as we expected and when we asked customer service we were almost always told that the engineering team was working on designing and implementing those features. We had, and still have issues with communication between the software and third party booking channels. We also have experienced the software "timing out" at inconvenient times during the booking process. Seems like a work in progress.
Reasons for switching to Agilysys Stay
We wanted a software that was cloud-based and had the ability to integrate with our website and third party booking channels.
Ernesto
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2020
Not for boutique hotels
It was expensive to get started, but the issue only grew with the COVID situation and our own staff rotation management levels.
PROSThe sales team is impressive. The system has a larger number of partners we can use to integrate with our PMS like siteminder for reviews or Sonifi for TV media.
CONSThe training is extremely expensive and virtually unavailable through any medium except via their own experts.
Denise
Hospitality, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Stay Review
Customer service is incredibly responsive and helpful.
PROSWe went from a ledger book with pencil and paper! The Stay system has been simple to train staff and implement.
CONSNo, integration was very simple. There is nothing about the software that I don't like.
Reason for choosing Agilysys Stay
We chose Stay because it could be integrated with InfoGenesis so we would have a POS and PMS that worked together.
Kevin
Hospitality, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Araceli Hotel & Resort
Absolutely wonderful
PROSThis software allows for the seamless and professional execution of the public trust. Independents are now able to outperform or compete against the big boys and consistently wow the customer who deserves the experience.
CONSIt's not a simple plug and play if you want it to work effectively. You have to work with it to allow it to speak and perform as your vision persists
Chad
Information Technology and Services, 501-1,000 employees
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed December 2020
Decent Product
The setup and implementation was easy as we went with SaaS. The customer support is pretty good.
CONSWe get a lot of outages during business hours due to maintenance.
Dave
Information Technology and Services, 11-50 employees
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2020
Very Solid product!
It is easy to access the software & user friendly.
CONSNo negative feedback. If I would select a drop down box, I sometimes did not get what I had requested.