iGMS

RATING:

4.6

(262)

About iGMS

iGMS is the only vacation rental software that automates up to 90% of daily hosting tasks & management. Easily control all OTA accounts like Airbnb, Booking.com, & Vrbo from one multi-calendar. Grow direct bookings with our intuitive Website Builder. Automate your guest communication & cleaning management, accept payments and monitor your financial performance with ease. Collaborate with your team & use rich direct integrations to grow your revenue.

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

iGMS Pricing

LITE: from $14 per property per month FLEX: $1 per booked night PRO: from $18 per property per month ENTERPRISE: For organizations with over 30 properties we provide customizable pricing and extended customer support

Starting price: 

$20.00 per month

Free trial: 

Available

Free version: 

Not Available

Multi-Calendar
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iGMS Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for iGMS

1 - 5 of 262 Reviews

Anna

1 employee

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed September 2023

iGMS Your Short Term Rental Solutions.

User Profile

Matthew

Verified reviewer

Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2020

After research numerous vacation rental management tools, none are as good as iGMS

Overall, it has been flawless once I got it up and running. It is now managing my rental properties and there has never been an issue. My customers may not know they are often communicating through iGMS, but they love the service I give them because of it. Thank you.

PROS

Although I have a technical background, I was happy to see the software was extremely easy to set up. I was able to connect to my AirBnB host account, connect all my properties, and give the software a test run within minutes. Having tried other competing software, that was a welcome relief. In addition, the software has lots of flexibility. I don't run my vacation rental exactly like all the big companies, and iGMS gave me the ability to choose the features I wanted and ignore the ones I didn't.

CONS

As a vacation rental owner, I am looking to automate as much of the rental process as I can. Unfortunately, one of the hardest problems I've come up against is the ability to automate providing door codes for the WiFi locks I have installed on my properties. There are solutions out there but that software can cost upwards of $1000 per month to use, and although iGMS is extremely cost effective, it does not have great tools for syncing with remote locks.

Reason for choosing iGMS

It had almost all of the features of the other competitors at a significantly better price.

Vendor Response

Dear Matthew, Thank you for taking the time to review your experience with iGMS. We feel honored to to be your partners in managing multiple vacation rentals and delivering great service to your clients. As for the smart locks integration, it's on our road map for the months to come. For now, you can take a look at our integration with KeyCafe https://www.igms.com/help/knowledge-base/airbnb-key-exchange-keycafe/. If you have any questions, suggestions or need our assistance, just drop a line at support@igms.com or via Live Chat. Looking forward to a word from you. Best, iGMS Team

Replied August 2020

Anthony

Hospitality, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Automate your Airbnb's with IGMS

I am very pleased with IGMS, it have save me a lot of time and simplified my processes. I would have to check 9 different site a day and to change pricing was a nightmare. With IGMS i can do it simply from one place. Setup was simple and support has been great.

PROS

Brings all messaging and bookings information into a simple to use interfaceAllow rates to be change over multiply platforms easilyAllow direct bookings with a easy to setup web interfaceSimply to useSaves time

CONS

It does limit you with some channel partners, ie for bookings guest enquires still have to be done via bookings.com website, but reservation messaging can be done in IGMS

Reason for choosing iGMS

IGMS pricing was more transparent and it we simple to setup

Vendor Response

We're thrilled to hear that our software has simplified your booking and messaging processes and saved you a lot of time in managing your vacation rental. We're glad that you find our interface easy to use and that it allows you to change rates across multiple platforms with ease. Our goal is to make property management as seamless as possible, and we're happy to know that we're achieving that for you. Regarding channel partners, we understand that there may be limitations with certain platforms, but we're constantly working to improve our integrations to provide the best possible experience for our users. We appreciate your feedback and will continue to explore ways to make the booking process even more streamlined.

Replied April 2023

Saad

Hospitality, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed September 2018

AIrGMS for Multiple property owners/property managers

PROS

Message Automation Templated messages easily available for specific property one inbox for all your properties All your reports under one umbrella Cleaning and Maint. Staff management and assignment reporting on each staff members assignment. Multi- property/Airbnb Accounts calendar view in one place Task management Summary of check-in/out for multiple days and properties in one place.

CONS

Only works with Airbnb Toooooo many updates come through to Production system in use and there is no set update schedule or timming which causes huge issues, you might be in the middle of some important task and application update will get pushed, extremely annoying and frequency is one that I have never seen before even in underdevelopment apps. sometimes there is a Delay in processing and it slows down

Vendor Response

Dear Saad, We are definitely grateful for pointing out our main features, as we put so much efforts to create them! As for 3rd platforms integration, we have introduced HomeAway/VRBO integration (Beta version). You can integrate your other non-Airbnb calendars and tasks via the iCal calendar. Feel free to address support via Live chat anytime with any question. Best, AirGMS Team

Replied January 2019

Andrew

Real Estate, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

Overall very good product

We have been using iGMS for almost a year to run our furnished rental business. Overall it has been a good experience and helped us grow. There have been a few errors with syncing and pricing, but usually fixed pretty fast. Support is able to answer within a day usually.

PROS

Able to sync multiple calenders, cleaners, and direct bookings.

CONS

Some features not in the app and require a desktop. Some difficulty with new properties.

Vendor Response

Hello Andrew, We are thrilled to see your message and we really appreciate you taking the time to give us such nice feedback! We are always working to improve, we´ll take into consideration the suggestions that you mentioned and work to make it better. If you ever need assistance, please let us know! Best, iGMS team

Replied July 2023