Alexandros Front Office Software


Alexandros Front Office by Sunsoft is an on-premise hotel management solution for small and midsize businesses. The solution contains features for managing every aspect of hotel operations, from reservation and housekeeping management to point of sale support.

Reservations can be made for individuals and groups and packages can be added during the booking process. The room planner feature helps to make reservations using the drag-and-drop function to select the required room. Guest information is categorized as individuals, children or additional guests per room with different rates for each type of guest.

The housekeeping function keeps track of each room’s status and linen service history, as well as a list of housekeeping employees for communication. The solution also includes accounting functionality with a list of payments, a night audit function and credit and debit card processing. The solution can interface with several other systems, such as online booking engines, a PBX system and a customer relationship management (CRM) system.



2 Reviews of Alexandros Front Office

Overall rating

4.00 / 5 stars

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Showing 1 - 2 of 2 reviews

November 2017

John from CPI

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2017

I only used this program for a short time but I did not have any issues once I learned how to use it.

Pros

It has a lot of features and displays your information in an easy to read manner so you can coordinate services.

Cons

It was tricky to learn and is hard to train people on. There is some learning aid but they are not too detailed.

April 2017

Bevin from Brigham and Women's

Company Size: 2-10 employees


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2017

Helps run boutique hotels with ease

Great product! Very intuitive. Can sort multiple columns of info about guests fairly easily.

Pros

Scaleable
Pricing
Flexible Features

Cons

Graphics (old school looking)
Steep learning curve