Alexandros Front Office software


2 reviews(4.0/5)
2 reviews(4.0/5)

Alexandros Front Office by Sunsoft is an on-premise hotel management solution for small and midsize businesses. The solution contains features for managing every aspect of hotel operations, from reservation and housekeeping management to point of sale support.

Reservations can be made for individuals and groups and packages can be added during the booking process. The room planner feature helps to make reservations using the drag-and-drop function to select the required room. Guest information is categorized as individuals, children or additional guests per room with different rates for each type of guest.

The housekeeping function keeps track of each room’s status and linen service history, as well as a list of housekeeping employees for communication. The solution also includes accounting functionality with a list of payments, a night audit function and credit and debit card processing. The solution can interface with several other systems, such as online booking engines, a PBX system and a customer relationship management (CRM) system.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Windows 2000 , Windows 8

2 Reviews of Alexandros Front Office

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  • John from CPI

    Specialty: Condo Hotel

    Number of employees: 2-10 employees

    November 2017

    I only used this program for a short time but I did not have any issues once I learned how to use it.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It has a lot of features and displays your information in an easy to read manner so you can coordinate services.

    Cons

    It was tricky to learn and is hard to train people on. There is some learning aid but they are not too detailed.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Bevin from Brigham and Women's

    Specialty: Healthcare / Medical Centers

    Number of employees: 2-10 employees

    April 2017

    Helps run boutique hotels with ease

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great product! Very intuitive. Can sort multiple columns of info about guests fairly easily.

    Pros

    Scaleable
    Pricing
    Flexible Features

    Cons

    Graphics (old school looking)
    Steep learning curve

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