aReservation vs Buildium
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.7 / 5
4.3 / 5
Value for Money
5 / 5
4.4 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.8 / 5
4.3 / 5
Last Review Written
June 19, 2024
September 25, 2024
Pros/Cons
Pros
- I LOVE the customer service indexic provides!!! I LOVE how easy it is to use and make my reservations, keep up with what is going on, and just makes my life so much better.
- If we had changes that were necessary within the software, their IT department did their best to implement it efficiently. They listened to our needs and did their best to make them possible.
- I love how responsive everyone who works at Indexic is. I like they are constantly making improvements to the software.
Cons
- We have no concerns with the software, thay work hard to keep the system current.
- Some features are clunky. Closing days or blocks of day are hard.
- Change can always be difficult and after starting with one process and having the staff train again to the updated system and process was a challenge but ultimately it all worked out.
Pros
- If you are looking for a reliable software to manage your own properties or you are a property manager who wants a nice solid software for a good price, I highly recommend Buildium.
- I think this is the best bang for your buck. You get full accounting, great tenant and property management, and great customer service all for a very good price.
- Thanks for making this app. Good job for the owner of this also your admin very reliable to fix some issue and that the one I really love so far.
Cons
- If you accidentally miss a document or upload them in the wrong order (as is required in my agency) you have to delete them and start all over again.
- It has also been glitchin from time to time and that can delay applications and tasks and it's very frustrating.
- Hard to set up late fee charges for each unit. Even tenants paid on time and their balance is $0, the software post late fees and no option to modify settings.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
163 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
