BananaDesk vs innRoad

RATING:

4.7

(62)

BananaDesk has 62 reviews and a rating of 4.71 / 5 stars vs innRoad which has 224 reviews and a rating of 4.5 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (62)
4.5 (224)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
June 16, 2020
January 30, 2024
Pros/Cons
  • Pros

  • Customer service is great and it’s pretty easy to use. For the price it’s worthwhile.
  • Very simple, easy to to use, fast for trainning.
  • Cons

  • No immediate count of occupancy in the calendar. No revenue management options.
  • There is no calendar history of what we changed on the calendar and we cannot come back if you did a mistake. It's possible to ask to Bananadesk team but it's not that simple.
Read all user reviews
  • Pros

  • It is quite user friendly than expected. The customer support is incredible.
  • Customer service was the best that I have ever experienced. All in all I feel that innRoads is a great product.
  • Cons

  • Lost 27 years of guest history. Lost all my gift certificates.
  • Since the last update it is very confusing and difficult to use. It’s unclear and overly complicated.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos