BananaDesk vs RMS

BananaDesk has 62 reviews and a rating of 4.71 / 5 vs RMS which has 309 reviews and a rating of 4.42 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.71 / 5 (62)

4.42 / 5 (309)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

June 16, 2020

November 25, 2020

Pros/Cons

  • Pros

  • I really like the interface of the platform and, above all, it is very easy to use, making everything clearly visible.

  • Great app, very user friendly and easy to use. Support is always ready to help you, excellent communication.

  • Cons

  • The operation part is amazing, but if they can improve the Guest Analysis and Marketing Analysis that will be great. Now is too simple and not very indicative.

  • Honestly, my business had owner changing and payment was a little bit difficult for the first time. But it is okay for now.

  • Pros

  • It’s easy to use and works perfectly for our hotel

  • Technical support is amazing for me, I speak Spanish and they provide me all the support in my first language witch is super cool for me.

  • Cons

  • Software is fantastic. Lack of choices with the credit card gateway was disappointing.

  • The only drawback I would say is in the form letters/receipting/statements you can't personalise them too much, but overall they are good.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2020

Advisor Recommendations

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16 Recommendations

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Pricing Guide

2020 Hotel Management Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

  • Pricing models & ranges

  • Unexpected costs

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux