No overbookings. Integrated with our own web-site as well as booking.com and Expedia. Easy to work more people inside at different level. Must have.

Easy to see the bookings and make invoices.

Little bit difficult to set up the first time and make it all work together. Got good help from Base7.

The fundamentals to manage your hotel bookings are great but it's the add ons that make the value of the software! Ikentoo to manage your restaurant, the online booking engine, the invoice/accounting, stats, V.A.T. , etc.. All those (and I hope more in the future) are the real plus.

it's a trivago company. They switched size.. We recently received a great update to offer alternate prices and I was thrilled !! until it saw I had to pay a year to use it.. It used to be "by hôteliers for hôteliers".

We are linked to a few booking platforms through base7 which makes our life easier. Also the credit card facilites we use through base7 work well. The calendar view is not bad which gives us a good overview re our bookings and how to plan everything out.

Booking platform is easy to use, internal calendar is user friendly and simple, client base okay, connection with stripe works very well.

Documents that we send out to clients (e.g. invoices) can not be personalized and therefor the design is very poor and not up to CI standards. That there are no two-way-interfaces with super common platforms like Airbnb. Channel management is not easy or intuitive but rather complicated. Not enough accounting features. Very complicated when it comes to invoicing... the booking engine is not very user friendly, e.g. it does not show which dates are available on a calendar and if something does not work it only tells the user that there has been an error but does not explain that the hotel e.g. has a minimum stay policy and that is why the request does not show results...

This system allows us to receive bookings from multiple online travel agents somewhat seamlessly. All of the reporting that you would need is easily available. We like the simplicity and ease of use.

This was a very easy-to- learn PMS for our small motel. All the basics are there for us.

We had trouble with Cubilis, which is Base7's channel manager. Something to do with their being on european time zone and us in the US, we had a frustrating amount of over bookings until we switched over to another channel manager at additional cost to us. Also, customer support is only available by international phone number if needed immediately or by email which is usually answered in the middle of the night. Not optimal.

The staff is competent, the solution very good, well thought by hotel professionals. Debugging takes some time though as some basic functions are still broken. But with the new version coming soon we hope they'll be adressed. If you are looking for a frontend solution but are afraid that your staff won't understand it, take Base7Booking! The solution is powerfull but very easy to get ahold of

Ease of use, clarity, reliability, integrated to almost every other channels through Cubilis (Beware, payant!)

Some basic features broken, such as downward price counting and other small things

Easy day to day management of the hotel . No booking errors.

Base7ooking is a user friendly software . It offers everything that is requred to manage a small hotel. We specially like the new improved booking portal and the possibility to be connected with a channel manager.

The information we need for accounting could be better, at least for our reporting purposes. It would be great if the software would have an option to scan the guest document.

The system is very easy to use, i learned it 3 days, we totally recommend it!! The staff is very comfortable using it, and make check ins and check out to do it really fast.

easy to train other people with.

we have to use a separate cc system in order to charge cc.

It's simple and most things are easy to figure out. I like the statistics and being able to see at a glance where we stand daily, monthly, yearly and year over year.

Some items are difficult to figure out , i.e. how to change wording on invoices, how to modify reservations after invoicing, using it on cell phone.

She supports us with the guestbooks. Very good communication with other booking portals

The software is easy to understand and very easy to use. The bookings are optimally created. Perfectly!!

There is nothing wrong with this program. We are very satisfied with the software. We would recommend this software to anyone else.

looked , looked and looked some more at all the different programmes available , tried a lot of demo sites , found base7booking, and that was the 1, I could not fault the service I received when I was just inquiry on the functions and cost to suit my small property. It ticked all the boxes,

the ease of moving around the different areas, the dashboard keeps me up with what is happening , able to add and change rates which change all my site without having to leave base7booking

not being able to add a last minute promotion to attract more direct traffic. wish it could automatically send emails at different stages of a guest stay , pre arrival arrival day prior to departure and review at finish .

The hotel management part is great; very easy to use and quite intuitive. This means that 80% of what you need to run a hotel is very well done. There are two not insignificant inconveniences: - the financial reporting is poor. Difficult to understand and not possible to produce simple, well formatted reports for most of the reporting requirements. - the booking platform does not allow for the creation of offers. This means that the prices on the hotel site are nearly always more expensive than those on Booking,com or Expedia. Thus making it almost impossible to convince clients to reserve using the hotel site. "Book through our site and we will give you the reduction when we send the confirmation" - good luck!

- Easy to implement and to learn - Regular updates (major functionnalities) - Excellent customer service (rapidity and assistance) - Pricing management

- Reports may be improved (custom reports) - Still need a lot of integration with other software providers - Need more professional tools such as possibility for Day Use and Overbooking management

The Base 7 PMS is not only great software but the company and people are fantastic to work with. From the sales team to the technical support team everyone has been really helpful in our installation. Base 7 is really good for bookings and client management on an individual basis. For groups and retreat bookings there are a few areas that could be improved to make the process and data access smoother. The biggest pro for us is that the online system provides an offline download of the calendar for us to work with when our internet connection is down or slow. As a retreat centre we have very specific ongoing needs that are different to a normal hotel particularly around group bookings and with a tool that is under constant development we are excited that base 7 will continue to meet our needs as both their product and our business develop.

We work with this tool every day. We get up with it and we sleep with it. It is like the necessity of a watch. It has to keep on ticking every day and you look more it than you think. I cannot wait to control my guesthouse from my watch! We are a small guesthouse and we appreciate this cloud based easy to use program. Come stay with us and you will experience this product in real-time! Keep on ticking! Haas op het Vrijthof

I'm looking for reservation software and it got my attention Easy to use Mobile display Instant sync reservations Provide invoice

Monthly price seem a little too high with new small business like me Less connect with world's top travel websites, such as: TripAdvisor Don't have quick reviews.

Base7booking is really nice and felxible program and also constantly improving their software, keep going.

Nothing much, some more features to manage completely with out any issues or updates and sometimes it lag and cause trouble.

We are juste at the beginning of using this software base 7. We are very happy with it. They are still many questions (staying without answer) we have the feeling "base7"Team is very busy. All the staff are very helpfull even if they are still learning the software. The Software is good and quite easy to use. Very nice that you can look at your disponibility where ever you are and answer to your guests without doubt. We are wishing to base 7 a lot of succes, Family Infanger

Front office system easy to implement. Good for multi properties with good overview on one screen of the availability of the different hotels. The system is young and is constantly improving. The management open for new services and development. Links with different online booking system works very good. Changes in the billing are easy, sometimes too easy even in the already checked-out bills. Very good customer service, quick response and reaction.

I have a small hotel in Nyon (Switzerland ) I have been using Base7booking over a year now... This software is amazing. Give a lot of possibilities to manage you hotel. From the front office until the rooms you can use base7. It's a saving time and money program. Easy to learn and easy to use. You can access your data on any device as long as you have Internet access. It s simply a very good software.

We have base7booking since a few month now. In 2 days your old system is gone. You won't ever use it. Base7booking is: Friendly use Easy access (connection everywhere, anytime) Admin team is always available to help you. Trainee can also be done by phone. We really recommend this system to every hotels.

Base7 is an easy-to-use PMS software who help you to reduce the working time in the office. You can use it as well on a phone than a computer. The helpdesk service is very responsive and professional. We are lucky that we found this system!