--- title: "Beyonk Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Beyonk. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Beyonk is a good fit for you!" source_url: "https://www.softwareadvice.com/hotel-management/beyonk-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Reservations Software](https://www.softwareadvice.com/hotel-management/reservation-comparison/) / [Beyonk](https://www.softwareadvice.com/hotel-management/beyonk-profile/) / Beyonk Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hotel-management/beyonk-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hotel-management/beyonk-profile/alternatives/) # Beyonk User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 168 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 5.0/5 - Value for money: 4.8/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 149 reviews (89%) - 4 stars: 17 reviews (10%) - 3 stars: 1 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (1%) ### Most mentioned pros - Good search options and easy to amend/ reschedule cancel and refund or convert to vouchers etc. - We are very pleased with the Beyonk booking system from the initial approach to the migration of booking information and continuing back up to resolve queries. - I really like that the Experience feature and the capability to promote specific offerings as gift cards. ### Most mentioned cons - The odd function the user can't carry out and need to refer to Beyonk support to do. - Not a dislike, but when switching between our till and beyonk - it sometimes crashes and we have to start the whole transaction again. - Helpful tech support and a good system but in the end we got frustrated by slow delivery of planned updates. ## Beyonk customer reviews Showing reviews 1-25 of 168 (page 1). ### Easy and Efficient - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Entertainment - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Very good and responsive support team. An easy to use, efficient, intuitive booking system, regular review meetings and ability to tweak functions to meet User needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Intuitive, easy to navigate and use. Good search options and easy to amend/ reschedule cancel and refund or convert to vouchers etc. #### Cons The odd function the user can't carry out and need to refer to Beyonk support to do. However Support team are very quick to respond. --- ### Beyonk & Xplore Science Discovery Centre - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Very happy, we can see us working together for a very long time. The best thing I feel is that the team listens and understands our business needs and try to help as much as possible. I tend to have lots of ideas on how to improve functionality for the our customer service and Beyonk always listens and always gets the job done! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The integration with Epos Now POS Software. This has enabled are charity to to keep up with technology using the quick scan feature for general admission and other seasonal events, you can scan anywhere! #### Cons Technology is great but sometimes things can go wrong and there was a server issue that happened once but when we notified Beyonk's customer service team, it was up and running very quickly and was business as usual. --- ### Online Bookings - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. The site is very user friendly for both operator and customer. its professional looking and helps customers get what they want fast. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros easy to use and a useful team of staff to offer assistance when needed. [sensitive content hidden] has been so helpful, replies to emails quickly and makes herself available to take you by the hand, to show you how to do tasks on site. #### Cons I have no issues with the system except fees and booking charges are more expensive than my previous supplier. However, this site is much more professional looking, offers much more variety and less admin for us. --- ### Alfie's Review - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Retail - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software is easy to learn how to use and quite easy to use. #### Cons the fact that it doesn't inform you when a customer hasn't received a confirmation email. #### Vendor response Hi Alfie, and sorry to hear you're having problems not knowing if customers haven't received emails. In developing the Beyonk technology, we have taken a lot of care to ensure our booking confirmations have a very high success rate. In some cases, however, where customers may have a very rigorous filter on their emails which sends them to spam, there's very little we - or any other booking software - can do about that, nor would anyone be able to tell if that has happened. On occasions when the customer might make a mistake on their email address, we can activate a double verification process on your account to eradicate that, and we will be in touch with you directly about that. I hope this latter solution will help rectify the problem, and as ever we're happy to help with any other issue you may have. All the best, The Beyonk Team. Replied October 2022 --- ### Lower House Farm - new Beyonk user - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Events Services - Company size: Self-Employed - Product usage: less than 1 year · daily - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Very good experience so far. Everyone has been very helpful and it seems to have improved our customer booking experience. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Really helpful colleagues on hand to assist with queries/ make sure things are set up correctly. Ease of the system too. #### Cons Would like it to have an App as that would be useful - but having a tile linked to the web dashboard is ok as a workaround. --- ### Great first month with Beyonk - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Museums and Institutions - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. The on-boarding process with [sensitive content hidden] was excellent, he helped set everything up and integrated it to our website. Everything is far, far easier and more intuitive to use than our previous provider #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Ease of use on a daily basis, simple to set up #### Cons Nothing to mention at this stage, happy with how everything is working and confident I could get hold of any support I may need in future --- ### Brilliant Beyonk - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Farming - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Very good, excellent customer service and guidance #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use, simplicity, mobile friendly, embed on website, slef-administration for customers. #### Cons Some limitations compared to old system, some work arounds, and hopefully developments to come --- ### Outstanding booking service provider - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Fantastic experience to date, only wished I swapped over sooner! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros A very easy to use booking system, both for customers and us as a business. The set up process was straightforward with as much support as needed. The staff have been fantastic with answering any queries or questions. #### Cons No areas of dis-satisfaction! Service has been faultless. --- ### Overall great option - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Entertainment - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It has been frustrating at times, but over all very productive and it is much better than any of the other solutions I located. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros They are an innovate group of individual who are committed to helping their customers brainstorm work around to unique problems they may face. #### Cons They are lacking a few functionality solutions I would be interested in, but they are growing and frankly no solution is a 100% solutions. I do wish they had an app.. but I would prefer to use a web browser than pay $200 a month for an app they created. --- ### Great service , fully recommend - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Entertainment - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overal all experience has be exceprtoonsl , [sensitive content hidden] from customer services has been excellent #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use platform fir supplier and customer and company that you can communicate with easily. Offers great customer service and personal calls to check all ok , #### Cons Nothing, use i used sooner , few things --- ### Alpac-a-new booking platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. An excellent platform with great support to get you set up and manage your own experiences on the platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The flexibility the customer has to manage their own booking within our T&C’s. The Gift voucher options are fantastic. Simple, sleek booking process for customers. Data capture options are excellent. #### Cons I’d like to see more details in my daily overview of resources needed not just number of customers on each activity however this information is easily gotten elsewhere. #### Vendor response Thank you for your feedback and review. We are always aiming to improve and simplify our software. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments. Replied February 2025 --- ### Excellent Service - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Leisure, Travel & Tourism - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. The service since joining has been excellent, always available to help. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Excellent customer care and how good the integration has been from our old company. #### Cons Nothing as the service has been excellent #### Vendor response Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses so we are extremely grateful for your review. Replied March 2025 --- ### 10/10 & keeps getting better! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Farming - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We have been with Beyonk for 3 years now and have no intention of going else where #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy of use, great support from [sensitive content hidden] and love that Beyonk is constantly evolving #### Cons Nothing negative to report, we are very impressed #### Vendor response Thank you for your review. Our main aim here at Beyonk is to provide simple and powerful software for ticketing experience-selling businesses, so it is so great to hear that you found the system straightforward and easy to use. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments. Replied December 2024 --- ### Love Beyonk! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Events Services - Company size: 11-50 employees - Product usage: less than 1 year · weekly - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Absolutely love Beyonk and glad we have made the switch. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the real time reporting and fast customer service. Check in process is a lot easier to navigate than others we have used. #### Cons The reporting sometimes is difficult to navigate. #### Vendor response "Thank you so much for your lovely review. Our main aim here at Beyonk is to provide simple and powerful software for ticketing experience-selling businesses, so it is so great to hear that you found the system straightforward and easy to use. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments." Replied February 2025 --- ### Beyonk Booking System - Really Helpful Staff - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Recreational Facilities and Services - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It has been good. Good technical assistance and professional helpful staff. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. Clear menus. Helpful staff. #### Cons So far I like it. Nothing standing out at the moment. #### Vendor response Thankyou for your feedback. We are always aiming to improve and simplify our software. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments. Replied December 2024 --- ### Beyonk - Great Customer Support - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Leisure, Travel & Tourism - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. My overall experience with Beyonk has been very positive. The simplicity of the product, both on the front end and the back end, stands out, avoiding the bloat of previous systems we’ve used. The customer support is exceptional and highly responsive. While there are ongoing improvements and new features being added, any queries I have had have been quickly resolved. Although some features present in other systems may take time to be implemented, I am confident in the company’s growth and development trajectory. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I appreciated the simplicity of Beyonk, both on the front end and the back end. Unlike previous systems we have used, it is not bloated. Additionally, the customer support is outstanding and highly responsive. #### Cons To date, I haven’t encountered many issues. Any queries I’ve had have been promptly addressed. While there is an active roadmap for improvements and features, which is commendable, it means that some features available in other systems may take time to implement. However, I am comfortable waiting as the company continues to grow. #### Vendor response Thank you for your review. Our main aim here at Beyonk is to provide simple and powerful software for ticketing experience-selling businesses, so it is so great to hear that you found the system straightforward and easy to use. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments. Replied July 2024 --- ### Fantastic first experience working with Beyonk - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Leisure, Travel & Tourism - Company size: 11-50 employees - Product usage: less than 1 year · weekly - Reviewed: January 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Fantastic overall experience...our first event with them was a trial to see how we got on but they have exceeded expectations and if we can iron out the functionality we require (and they keep to fair fees) then I think its a relationship that will blossom! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The Beyonk team are extremely friendly and down to earth. They listened to our requirements and went out of their way to ensure that these were met. They prioritised new features that would help us, and always listen and take on board feedback. The ticketing system is easy to use and the support team are fantastic when there are any enquiries to be made. #### Cons Some features that we require arn't currently available. In comparison to other ticketing providers there are limited reports. #### Vendor response Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses, we are so happy you are enjoying using Beyonk and the features have been useful for your business. Replied July 2024 --- ### Great booking system for experience providers - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Great and constantly evolving booking system, with responsive, proactive and helpful account managers. We have been with the company since its early days and find the booking system very user friendly and ideal for our scuba diving experience and training business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great and constantly evolving booking system, with responsive and helpful account managers. #### Cons There is nothing I don't like about Beyonk. The company is constantly improving and the product just gets better every year. --- ### Great software, easy to use for both customer and agent. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. From the initial call I found [sensitive content hidden] to be very helpful. The initial set up was quick and easy to do. With the website being designed for mobiles we found the booking in and scanning functionality to be excellent at the events. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to set up and use. Friendly staff who are always happy to help. #### Cons The reporting side wasn't really set up for out type of events, we found it difficult to get the information we wanted. #### Vendor response Hi Dan, Thankyou for your feedback. We are always aiming to improve and simplify our software. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments. Replied December 2024 --- ### Tracey’s kitchen - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Very good and positive. This far very happy #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The speed with which Beyonk gets back to me. [sensitive content hidden] is very efficient and supportive #### Cons Nothing that I can think of - can’t think of anything #### Vendor response Hi Tracey, Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses alongside great Customer Support. Replied December 2024 --- ### Thank You Beyonk! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. My experience with Beyonk has been first class. The staff have been super helpful and clear in relating information, giving me the confidence I need to run my new website and booking system. Ask a question, and the solution comes via a helpful email or call. Thank you to all of my helpers, you have made it all feel like a breeze! I will be recommending Beyonk in the future. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to set up Easy to make changes Great customer service- amazing in fact They are ready to help Are innovative, adding new helpful features to their system Always polite and ready to help #### Cons I did not find any problems apart from adding physical vouchers to my site, but we resoled that by adding an upgrade via emailing us #### Vendor response Hi Angela, Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses alongside great Customer Support. We are very grateful for your feedback Replied December 2024 --- ### We love Beyonk - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Entertainment - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered We began using Beyonk in 2023, and within just a few days of our initial contact, we were up and running, selling tickets seamlessly. Over the years, we've tried various ticketing platforms, but Beyonk stands out as the absolute best. Its user-friendly interface and straightforward setup make it perfect for our small business, which hosts seasonal events on our farm for the public. This ease of use allows us to respond quickly and stay in sync with real-time demands. Having a dedicated account manager available around the clock for assistance, tips, and support is a valuable asset.Our love for Beyonk is so strong that we wholeheartedly recommend it to anyone we encounter in the event hosting community.Sincerely,Dan ThornicroftLibby's Patch #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The most significant pros of using Beyonk are its user-friendly interface, quick setup, and excellent customer support. As a small business hosting events, the ease of use allowed us to react quickly to real-time demands. Having a dedicated account manager available day and night for assistance and support was a standout feature, making our experience with Beyonk truly exceptional. #### Cons It's fantastic to hear that you didn't encounter any cons while using Beyonk. A seamless experience with no drawbacks is a great testament to the platform's effectiveness and suitability for your needs. If you have any more positive feedback or specific aspects you'd like to highlight, feel free to share them in your review. --- ### Beyonk is best! - Overall rating: 5/5 - Reviewer: Sara Y. - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Teaming up with Beyonk has been one of our most important and best business decisions of late. It's allowed guests to book experiences online around the clock. It's freed up a huge amount of time, that would have been spent on taking manual bookings. Creating our bookable experiences with Beyonk has challenged us to think about our offering, the scheduling and pricing. It's been great to see it all come together, to feature on the Beyonk market place and benefit from all their knowledge. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros To help make booking experiences with us more user-friendly, to help manage the volume of bookings and to improve efficiency, we partnered last year with Beyonk. Their support from the initial contact has been excellent, and this combined with their knowledge, understanding of our requirements, attention to detail, willingness to listen and their drive to make the customer journey as slick as possible proves that we made the right decision. We’re looking forward to what this year and beyond will bring, as a direct result of working with Oscar and the team at Beyonk, with the added benefit of sharing our experiences for direct bookings with major tourism promoters and national parks. #### Cons Initially there were elements that we felt were missing and we fed these back. Beyonk reacted to these quickly and engaged in zoom meetings and calls to better understand our needs which would allow them to work on the content to implement certain functions. There are still some functions we'd like to see, but I'm sure these will be on board as soon as time allows. --- ### Using Beyonk for ticket sales for a 4 day event - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Events Services - Company size: Self-Employed - Product usage: less than 1 year · daily - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered Positive and I'd certainly use them for ticketing for the event next year and potentially for any other events if they provide the features that particular event would need. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I researched 4 or 5 ticket agencies to sell tickets for an event I was producing and chose Beyonk. Most of the agencies I spoke to had similar features and were broadly similar in their charging structure. I mainly chose Beyonk as it was able to break tickets sales down into half hour slots across the day, which I needed, did not charge a set up fee, and was a bit cheaper than the others I researched. Also the support team & my account manager seemed like they would provide good assistance if I needed it, and that very much proved to be the case. Always swift in their service and always able to resolve any issues or questions that I had. #### Cons There were a few features that I asked about that were either in development or needed to be activated by the support team rather than being something I could just do myself. But not a major problem. #### Vendor response Thank you for your review. Our main aim here at Beyonk is to provide simple and powerful software for ticketing experience-selling businesses, so it is so great to hear that you found the system straightforward and easy to use. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are grateful for your comments. Replied August 2023 --- ### Mississippi Riverboats (Horning) Limited - Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Beyonk has been fantastic for us to meet the changing booking style of our customers. Having the online system means our customers can book anytime of the day or night as opposed to just between 9pm and 6pm. It has reduced the number of calls we received and allowed us to focus on other aspects of the business. It allows our customers to see our schedule months ahead and book and pay in advance. There have been a couple of occasions where there have been system updates taking place when we have been using the system which has caused the system to be slow our end which has been difficult during our peak operating period, the summer, but over all the system has been a positive experience. We have been very impressed with the customer support and would like to thank [sensitive content hidden] and [sensitive content hidden] for their help and support with set up, and [sensitive content hidden] and the whole team for their continued support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The system is easy to use from the back end, and we have had feedback from our customers that they find the system easy to use from the front end. The customer service is also great, we have always found the Beyonk team contactable and quick to help. #### Cons It is great (and vital) for us that we can add bookings from the back end, manually, however when adding a booking manually the system does not recognise a resource is used. It is only when bookings are made from the front end (an online booking) that a resource is recognised as being used it would be great if the system could recognise the use of a resource when a manual booking is made. #### Vendor response Thank you for your review. Our main aim here at Beyonk is to provide simple and powerful software for ticketing experience-selling businesses, so it is so great to hear that you found the system straightforward and easy to use. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments. Replied July 2024 ---