--- title: "Beyonk Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Beyonk. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Beyonk is a good fit for you!" source_url: "https://www.softwareadvice.com/hotel-management/beyonk-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Reservations Software](https://www.softwareadvice.com/hotel-management/reservation-comparison/) / [Beyonk](https://www.softwareadvice.com/hotel-management/beyonk-profile/) / Beyonk Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hotel-management/beyonk-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hotel-management/beyonk-profile/alternatives/) # Beyonk User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 168 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 5.0/5 - Value for money: 4.8/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 149 reviews (89%) - 4 stars: 17 reviews (10%) - 3 stars: 1 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (1%) ### Most mentioned pros - It is a low cost solution for small businesses, their customer service is excellent with regular calls to check up on how we are finding the system and also to take ideas for improvements. Although they don't have all the features yet they are committed to increasing their offerings, I feel my suggestions are genuinely considered and used to make improvements. - Beyonk has proven to be a dependable system that enhances my workflow, making it a valuable asset to our operations and ticket sales. - We are very pleased with the Beyonk booking system from the initial approach to the migration of booking information and continuing back up to resolve queries. ### Most mentioned cons - Not a dislike, but when switching between our till and beyonk - it sometimes crashes and we have to start the whole transaction again. - Helpful tech support and a good system but in the end we got frustrated by slow delivery of planned updates. - The reporting sometimes is difficult to navigate. ## Beyonk customer reviews Showing reviews 1-25 of 168 (page 1). ### Beyonk & Xplore Science Discovery Centre - Overall rating: 5/5 - Reviewer: Thomas W. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Very happy, we can see us working together for a very long time. The best thing I feel is that the team listens and understands our business needs and try to help as much as possible. I tend to have lots of ideas on how to improve functionality for the our customer service and Beyonk always listens and always gets the job done! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The integration with Epos Now POS Software. This has enabled are charity to to keep up with technology using the quick scan feature for general admission and other seasonal events, you can scan anywhere! #### Cons Technology is great but sometimes things can go wrong and there was a server issue that happened once but when we notified Beyonk's customer service team, it was up and running very quickly and was business as usual. --- ### Great system, great price - Overall rating: 5/5 - Reviewer: Carrie-Anne B. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Fabulous, super quick help when you need it, lovely / easy system and very easy on the pocket too, so reasonable to other systems we have used. So much better than our previous system #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros So quick and easy to use and great for integrating with our epos system. Much easier for our visitors to use and makes loading events so simple. #### Cons Not a dislike, but when switching between our till and beyonk - it sometimes crashes and we have to start the whole transaction again. I believe this glitch is known to beyonk and it is being worked on. #### Reasons for switching to Beyonk Rubbish, couldn't integrate with our Epos and super expensive --- ### Alfie's Review - Overall rating: 3/5 - Reviewer: Alfie T. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software is easy to learn how to use and quite easy to use. #### Cons the fact that it doesn't inform you when a customer hasn't received a confirmation email. #### Reasons for switching to Beyonk for ease of use #### Vendor response Hi Alfie, and sorry to hear you're having problems not knowing if customers haven't received emails. In developing the Beyonk technology, we have taken a lot of care to ensure our booking confirmations have a very high success rate. In some cases, however, where customers may have a very rigorous filter on their emails which sends them to spam, there's very little we - or any other booking software - can do about that, nor would anyone be able to tell if that has happened. On occasions when the customer might make a mistake on their email address, we can activate a double verification process on your account to eradicate that, and we will be in touch with you directly about that. I hope this latter solution will help rectify the problem, and as ever we're happy to help with any other issue you may have. All the best, The Beyonk Team. Replied October 2022 --- ### Great first month with Beyonk - Overall rating: 5/5 - Reviewer: Jason A. - Verified reviewer: Yes - Industry: Museums and Institutions - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. The on-boarding process with [sensitive content hidden] was excellent, he helped set everything up and integrated it to our website. Everything is far, far easier and more intuitive to use than our previous provider #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Ease of use on a daily basis, simple to set up #### Cons Nothing to mention at this stage, happy with how everything is working and confident I could get hold of any support I may need in future #### Reasons for switching to Beyonk Fiddly to use, an absolute minefield to set up. I needed to call on 20 years of experience with legacy software and a great deal of trial and error to set it up (Both online bookings and the on-the-door system), limited customer service hours. --- ### Lower House Farm - new Beyonk user - Overall rating: 5/5 - Reviewer: Laura P. - Verified reviewer: Yes - Industry: Events Services - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Very good experience so far. Everyone has been very helpful and it seems to have improved our customer booking experience. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Really helpful colleagues on hand to assist with queries/ make sure things are set up correctly. Ease of the system too. #### Cons Would like it to have an App as that would be useful - but having a tile linked to the web dashboard is ok as a workaround. #### Reasons for switching to Beyonk Wix has limitations on what you can do and how you can do it. --- ### Brilliant Beyonk - Overall rating: 5/5 - Reviewer: James T. - Verified reviewer: Yes - Industry: Farming - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Very good, excellent customer service and guidance #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use, simplicity, mobile friendly, embed on website, slef-administration for customers. #### Cons Some limitations compared to old system, some work arounds, and hopefully developments to come #### Reasons for switching to Beyonk Simplicity and being more user friendly, customer self management of bookings --- ### Overall great option - Overall rating: 5/5 - Reviewer: Jocelyn W. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It has been frustrating at times, but over all very productive and it is much better than any of the other solutions I located. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros They are an innovate group of individual who are committed to helping their customers brainstorm work around to unique problems they may face. #### Cons They are lacking a few functionality solutions I would be interested in, but they are growing and frankly no solution is a 100% solutions. I do wish they had an app.. but I would prefer to use a web browser than pay $200 a month for an app they created. #### Reasons for switching to Beyonk I needed apple pay, and more options for dynamic pricing, apple pay and I also wanted to the option to hold both private and public sessions. --- ### Great service , fully recommend - Overall rating: 5/5 - Reviewer: Paul G. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overal all experience has be exceprtoonsl , [sensitive content hidden] from customer services has been excellent #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use platform fir supplier and customer and company that you can communicate with easily. Offers great customer service and personal calls to check all ok , #### Cons Nothing, use i used sooner , few things #### Reasons for switching to Beyonk Ease of use for end user and like the barcode aspect --- ### Outstanding booking service provider - Overall rating: 5/5 - Reviewer: Varsha J. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Fantastic experience to date, only wished I swapped over sooner! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros A very easy to use booking system, both for customers and us as a business. The set up process was straightforward with as much support as needed. The staff have been fantastic with answering any queries or questions. #### Cons No areas of dis-satisfaction! Service has been faultless. #### Reasons for switching to Beyonk Too many issues, booking system not reliable, customers being overcharged, session times changed to unavailable. --- ### Alpac-a-new booking platform - Overall rating: 5/5 - Reviewer: Lynne J. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. An excellent platform with great support to get you set up and manage your own experiences on the platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The flexibility the customer has to manage their own booking within our T&C’s. The Gift voucher options are fantastic. Simple, sleek booking process for customers. Data capture options are excellent. #### Cons I’d like to see more details in my daily overview of resources needed not just number of customers on each activity however this information is easily gotten elsewhere. #### Reasons for switching to Beyonk Limited functionality around managing gift vouchers and less seamless customer booking options #### Vendor response Thank you for your feedback and review. We are always aiming to improve and simplify our software. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments. Replied February 2025 --- ### Excellent Service - Overall rating: 5/5 - Reviewer: Martin K. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. The service since joining has been excellent, always available to help. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Excellent customer care and how good the integration has been from our old company. #### Cons Nothing as the service has been excellent #### Reasons for switching to Beyonk i was recommended Beyonk so arranged a meeting. Was really impressed so switched over. #### Vendor response Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses so we are extremely grateful for your review. Replied March 2025 --- ### Love Beyonk! - Overall rating: 5/5 - Reviewer: Helen R. - Verified reviewer: Yes - Industry: Events Services - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Absolutely love Beyonk and glad we have made the switch. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the real time reporting and fast customer service. Check in process is a lot easier to navigate than others we have used. #### Cons The reporting sometimes is difficult to navigate. #### Reasons for switching to Beyonk Recommendation from marketing team after I sent over Beyonk’s contact information. #### Vendor response "Thank you so much for your lovely review. Our main aim here at Beyonk is to provide simple and powerful software for ticketing experience-selling businesses, so it is so great to hear that you found the system straightforward and easy to use. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments." Replied February 2025 --- ### Beyonk Booking System - Really Helpful Staff - Overall rating: 5/5 - Reviewer: barry f. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It has been good. Good technical assistance and professional helpful staff. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. Clear menus. Helpful staff. #### Cons So far I like it. Nothing standing out at the moment. #### Reasons for choosing Beyonk They were much too expensive. Too much cost to pass to customer. #### Reasons for switching to Beyonk Out dated user experience. Beyonk seams like a good user experience with inaugurated payment options. #### Vendor response Thankyou for your feedback. We are always aiming to improve and simplify our software. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments. Replied December 2024 --- ### Excellent service, always improving - Overall rating: 5/5 - Reviewer: Alexandra D. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, my experience with Beyonk has been excellent, I appreciate their commitment to improving their product, they are always on hand to help with anything and the regular check-ins are very helpful, I often learn about features I was unaware of during my calls with [sensitive content hidden]. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is a low cost solution for small businesses, their customer service is excellent with regular calls to check up on how we are finding the system and also to take ideas for improvements. Although they don't have all the features yet they are committed to increasing their offerings, I feel my suggestions are genuinely considered and used to make improvements. They are very happy to help with any issues I have, with many articles and a support line making it easy to figure out what I want to do. I have a dedicated account manager as well who understands our business and checks in regularly, it makes it very easy to use the system and keep up to date with new features. #### Cons As they are still growing they don't have every functionality just yet, but they are committed to improving their offerings #### Reasons for choosing Beyonk Price was key for us as a small business, the others weren't comparable on price, the ease of use and integration with our existing website was also key. #### Vendor response Hi Alex, Thankyou for your feedback. We are always aiming to improve and simplify our software. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments. Replied December 2024 --- ### Exceptional - Overall rating: 5/5 - Reviewer: Edie R. - Verified reviewer: Yes - Industry: Entertainment - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Sanctum of Horror's experience with Beyonk has been beyond exceptional. From the initial correspondence through email, various virtual meetings, and continued support from the amazing Team at Beyonk, the business decision to migrate to Beyonk as a Ticket Agent was the smartest and easiest decision. Every member of the Beyonk Team is amazing, the system they have built is superior to similar products in the industry while staying extremely humble and providing outstanding customer service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The quickest answer is everything. From the 1:1 customer service, and amazing interface, to the easiest setup\intergration I've had the pleasure of using, it's top notch and the entire Beyonk Team should be very proud of what they've built. #### Cons To date, there are no cons to being a part of Beyonk. #### Reasons for switching to Beyonk Ease of use for the Customer experience, for business users and to stay up to date in the digital age. #### Vendor response Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses. Replied July 2024 --- ### Definitely Recommend! - Overall rating: 5/5 - Reviewer: Natalie J. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It's been a joy to work with Beyonk! Customer service has been outstanding. Fast response time, and all our questions answered with ease. We're a large holiday park, and we have only just started to move all our activities and events to online booking. Beyonk has been the perfect platform for us, and made it all a pleasure, rather than the stress we'd originally anticipated. A big thumbs up! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple & easy to set up, and also easy to use on the customer side! #### Cons We haven't come across anything yet that we haven't liked! --- ### Great software and great customer service - Overall rating: 5/5 - Reviewer: Marina T. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We run a new 50 seat family theatre and Beyonk has been instrumental to help us manage the tickets and events. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Brilliant user experience and customer service #### Cons Some features are missing like being able to hide the number of tickets left for a show #### Vendor response Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing and experience selling businesses so we are extremely grateful for your review. Replied February 2025 --- ### Great software, easy to use for both customer and agent. - Overall rating: 5/5 - Reviewer: Dan M. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. From the initial call I found [sensitive content hidden] to be very helpful. The initial set up was quick and easy to do. With the website being designed for mobiles we found the booking in and scanning functionality to be excellent at the events. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to set up and use. Friendly staff who are always happy to help. #### Cons The reporting side wasn't really set up for out type of events, we found it difficult to get the information we wanted. #### Vendor response Hi Dan, Thankyou for your feedback. We are always aiming to improve and simplify our software. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments. Replied December 2024 --- ### Thank You Beyonk! - Overall rating: 5/5 - Reviewer: Angela G. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. My experience with Beyonk has been first class. The staff have been super helpful and clear in relating information, giving me the confidence I need to run my new website and booking system. Ask a question, and the solution comes via a helpful email or call. Thank you to all of my helpers, you have made it all feel like a breeze! I will be recommending Beyonk in the future. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to set up Easy to make changes Great customer service- amazing in fact They are ready to help Are innovative, adding new helpful features to their system Always polite and ready to help #### Cons I did not find any problems apart from adding physical vouchers to my site, but we resoled that by adding an upgrade via emailing us #### Vendor response Hi Angela, Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses alongside great Customer Support. We are very grateful for your feedback Replied December 2024 --- ### Great booking system would highly recommend - Overall rating: 5/5 - Reviewer: Amy W. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Very Good always someone there to speak to if there’s an issue. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Makes our booking system look professional and easy to use for the customer. #### Cons Have problems creating schedules which I believe is being made simpler #### Reasons for switching to Beyonk Much better system suited more to our needs. #### Vendor response Hi Amy, Thankyou for your feedback. We are always aiming to improve and simplify our software. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments. Replied December 2024 --- ### We love Beyonk - Overall rating: 5/5 - Reviewer: Dan T. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered We began using Beyonk in 2023, and within just a few days of our initial contact, we were up and running, selling tickets seamlessly. Over the years, we've tried various ticketing platforms, but Beyonk stands out as the absolute best. Its user-friendly interface and straightforward setup make it perfect for our small business, which hosts seasonal events on our farm for the public. This ease of use allows us to respond quickly and stay in sync with real-time demands. Having a dedicated account manager available around the clock for assistance, tips, and support is a valuable asset.Our love for Beyonk is so strong that we wholeheartedly recommend it to anyone we encounter in the event hosting community.Sincerely,Dan ThornicroftLibby's Patch #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The most significant pros of using Beyonk are its user-friendly interface, quick setup, and excellent customer support. As a small business hosting events, the ease of use allowed us to react quickly to real-time demands. Having a dedicated account manager available day and night for assistance and support was a standout feature, making our experience with Beyonk truly exceptional. #### Cons It's fantastic to hear that you didn't encounter any cons while using Beyonk. A seamless experience with no drawbacks is a great testament to the platform's effectiveness and suitability for your needs. If you have any more positive feedback or specific aspects you'd like to highlight, feel free to share them in your review. #### Reasons for choosing Beyonk Expensive. Lack of support. Overly complicated --- ### Beyonk is best! - Overall rating: 5/5 - Reviewer: Sara Y. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Teaming up with Beyonk has been one of our most important and best business decisions of late. It's allowed guests to book experiences online around the clock. It's freed up a huge amount of time, that would have been spent on taking manual bookings. Creating our bookable experiences with Beyonk has challenged us to think about our offering, the scheduling and pricing. It's been great to see it all come together, to feature on the Beyonk market place and benefit from all their knowledge. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros To help make booking experiences with us more user-friendly, to help manage the volume of bookings and to improve efficiency, we partnered last year with Beyonk. Their support from the initial contact has been excellent, and this combined with their knowledge, understanding of our requirements, attention to detail, willingness to listen and their drive to make the customer journey as slick as possible proves that we made the right decision. We’re looking forward to what this year and beyond will bring, as a direct result of working with Oscar and the team at Beyonk, with the added benefit of sharing our experiences for direct bookings with major tourism promoters and national parks. #### Cons Initially there were elements that we felt were missing and we fed these back. Beyonk reacted to these quickly and engaged in zoom meetings and calls to better understand our needs which would allow them to work on the content to implement certain functions. There are still some functions we'd like to see, but I'm sure these will be on board as soon as time allows. #### Reasons for choosing Beyonk Our initial 'phone call and zoom meeting with Beyonk was professional, relaxed, interesting and left us wanting to find out more. We found the dashboard easy to understand, navigate and update. Their enthusiasm and passion was evident right from the start and the fact that they were partnering with our DMO around the same time proved to be hugely beneficial. --- ### Switching out ticketing to Beyonk has solved so many problems and time! Definitely Reccommend! - Overall rating: 5/5 - Reviewer: Christy F. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. A above! Overall, I'm very happy! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The feature that initially brought us to Beyonk is the ticketed time slots. We had an event that required 24 tickets for every half an hour. Beyonk was able to handle this with ease and saved us hours and hours of work. Now we use it for all our events throughout the year. The interface is slick and looks attractive and professional. It's easy to get the events listed and amended, it sends all the tickets, confirmation emails and reminders automatically (customizable) and the payments/refunds are handled painlessly. The biggest plus has been the exceptional customer service. With your own contact in the support team, help is always at hand, they listen and get it sorted asap. I am so glad I found Beyonk and recommend them to fellow business owners as a great ticketing solution. #### Cons My only comment would be to have more flexibility with the ticket reports. Every report downloads all the information for that event. Some of my events are over two days, or multiple times slots. Currently I'm unable to download reports by day or by time slot so I need to go through manually to pick out those in a particular time slot. I've raised this on the phone before however so this may already be being looked at. I'd like the comments section to be an option to include on the report. So for example, the Christmas Special. I'd like a report that shows me every ticket holder for the 11:30 santa visit, including their comments - which is where they provide the child's name and age. Currently to see the child's name and age I have to go into every booking separately and write it out! #### Reasons for choosing Beyonk The ability to handle time slots - and the persistence of Elsa calling me lol! #### Vendor response Thankyou for your feedback. We are always aiming to improve and simplify our software. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments. Replied July 2024 --- ### An excellent product and service - Overall rating: 5/5 - Reviewer: Sally Y. - Verified reviewer: Yes - Industry: Farming - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Beyonk completely solved our website ticketing issues and provided an easy to use ticket selling product. It is hard to put into words just how much this improved the administration of our event! They also gave us the option of QR scanning on entry, which our staff loved. And this system eliminated the need to print a daily list for the gate, which meant that we could sell tickets right up to the end of each session. This resulted in more tickets being sold, and saved us valuable time in the office. On top of this, they were lovely and friendly, interested in us and our event issues, and they went out of their way to help us. A superb service! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ticket sales system is clear and easy to use for both the customer and us, on the back end. And we were so impressed by the Beyonk team - their support and interest in helping us succeed in running our event was brilliant. #### Cons There are some features, like the customer messaging system, that we feel could be improved, and we'd appreciate being able to search bookings in more ways too (i.e. by phone number). But it is easy to feed this back to the Beyonk team, and they are open to our ideas! That's very reassuring. #### Reasons for choosing Beyonk We chose Beyonk because they were friendly and helpful, assured us that they would solve our problems, and their product was competitively priced. It was a great decision! #### Reasons for switching to Beyonk We previously sold tickets through our WooCommerce website. It wasn't a dedicated ticketing system, therefore some customers found it confusing. We also could not cope with the web traffic when tickets were first released. #### Vendor response Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses, we are so happy you are enjoying using Beyonk and the features have been useful for your business. Replied July 2024 --- ### A great system for our small business - Overall rating: 5/5 - Reviewer: Bex J. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. All round is a great system to use for ticketing and bookings for experiences. Customer service is great, [sensitive content hidden] is always on hand if we have any questions or issues. Definitely re comend. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ticketing system is great and is easy to use, being able to link to our website makes the booking process simple and easy to manage. #### Cons The ability to be able to change maximum ticket numbers for particular days would be useful for us. #### Vendor response Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses, we are so happy you are enjoying using Beyonk and the features have been useful for your business. Replied July 2024 ## More reviews [Next reviews](https://www.softwareadvice.com/hotel-management/beyonk-profile/reviews/?page=2) --- Beyonk Reviews, Pros and Cons - 2026 Software Advice