Bókun vs Yelp Guest Manager

RATING:

4.7

(356)

Bókun has 356 reviews and a rating of 4.73 / 5 stars vs Yelp Guest Manager which has 337 reviews and a rating of 4.49 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (356)
4.5 (337)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 28, 2024
February 20, 2023
Pros/Cons
  • Pros

  • All is amazing especially the product listing is very easy for our customers to read.
  • Great platform which integrates with all website. Global configuration, which make it usable at multiple functions.
  • Cons

  • Some features, for example pricings, are sometimes confusing to select, specifically for one tier prices.
  • In total our company has lost about 10k NOK due to this policy, and we are expecting to loose quite significant amounts due to all the covid 19 related cancellations.
Read all user reviews
  • Pros

  • Yelp can save you time and money by having options available like the waitlist, it saved me at least 1.5 hours.
  • It's integrated with Yelp, so I can check in and/or write reviews, too. It was super simple to use, and worked just fine.
  • Cons

  • What is missing is to update the app more because it has many indications that there are no more.
  • Sometimes I find the platform a bit confusing and I've occasionally seen some miscommunications between restaurant availability and Yelp.
Read all user reviews
Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos