M very satisfied with Booker. They are improving their service all the time.

I am stuck in Booker because I have been using it since 2014. My client data base and content are huge, they have been purchased by mindbody and I had hoped for an improvement, but its worse.

Wrong service and product history for clients that can never be corrected. Financial transactions that regularly crash.

Booker is a good product I have enjoyed using it. It's been a helpful part of our operation.

We had several manual processes and workarounds  to track and fix our data, but the auditing capabilities and ease of use make this system worthwhile.

Booker is great because I can keep track of my books even from home. I also enjoy being able to write progress notes.

The survey section is really helpful to hear from clients on what we can add or change to make their experience the best it can be.

It has good booking feature that notified employees and customers of appointments.

I have lost members because the software randomly double and triple charges them each month and doesn't represent it in the recent orders tab so it looks as if it hasn't.

Customer service is available - but they are often unknowledgeable and can only submit requests to development and they take months even years before they fix your problem.

Set up went very well and maintaining it is going well also. Customer service is excellent but haven't needed it much.

Even chirotouch is a better scheduler for a similar price, with superior reporting and accounting features.

I like how easy it is for customers to book and I like the Features of the marketing it is user friendly and very specific to the needs of the business and clients.

Customer service is fantastic, and tool is very intuitive overall.

Booker and team were great with helping me get this set up for our specific needs and marketing requirements. The whole process with Booker and the team helps us keep everything in one place.

I most like the convenience of the booker program. It is fairly user friendly too.

This  software  is  very easy  to  navigate. The software was very affordable at the time for my business.

CONSTANTLY has issues with loading. They refuse to refund my monthly payment for the software during COVID19 even though their business is run by businesses that are forced to shut down.

It's extremely user friendly and works really well. Clients can book appointments on the website and it integrates with booker.

Their support is second to none and take ownership of your concern the moment they are contacted. This service is the gold standard of Bed and Breakfast websites.

Every once in a while a guest will lose the last step in the reservation process - hard to tell if this is operator error or a loss of connection over a mobile phone or what.

They return calls quickly and work hard to resolve any issues. We feel like they are really interested in helping us to be successful.

The smallness of the + you have to click on. As a 67 year old business owner, it is hard for me to see small print, even with my glasses.

Beautiful Website, Excellent Customer Service, Great Bounce Rate.

I feel very good about choosing Innkeeper's Advantage as our reservation and hospitality property management software and would highly recommend it to anyone.

The customer service at Innkeeper's Advantage is spectacular.

Navigation using the control panel. The report generator is very helpful with budget management and planning.

The graphical front end is a blessing and ease of use, so simple to utilize all the cool features in this software.

Unrivaled ease of use with fantastic comprehensive tools.

Some guests struggle with the reservation system - it's maybe not so obvious that they have to start by entering the dates of stay to have the system work fluidly.

Innkeepers Advantage is perfectly priced. And, with all the new features added, you can tell they are serious about making it the best product on the market.

Its visually very appealing and the graphic design team has a great eye.

We are so fortunate to have found Innkeeper's Advantage as we were setting up a new B&B business.

Very affordable and there's even an option for a monthly marketing package where the team writes blogs and posts on your behalf to keep the website at the top of the google search bars.

Value-added support for my startup BnB to help us avoid marketing that does not bear fruit. Accessible when questions arise.

Ease of use, professional appearance, prompt call back for service concerns, secure banking platform and easy to operate and pull reports from.

I really no not have any cons as of yet. I just started using this software about 4 months ago.

I really am impressed with how well the software addresses the complexity of keeping track of reservations and payments. I love using the reports feature to help with book keeping.

Due to circumstances beyond my control when I began managing the Inn there was no one available to teach or train me at the Inn itself.

It's taken us several years to find a property management system as efficient and cost effective as  Innkeepers Advantage.

Our overall experience has been very positive. Their customer service is very responsive and helpful.

I can call them at anytime and they have been there to help me. It is important to solve a problem immediately when it arises.

Innkeepers Advantage is constantly adding new functionality to the product while keeping the cost very reasonable.

We are so fortunate to have found Innkeeper's Advantage as we were setting up a new B&B business. Cindy and her team bring together the right array of skills with in-depth knowledge of the field.

Gorgeous Website, easy to use for guests on all platforms. Extremely stable (no downtime).

The website looks fantastic and inviting. The customer service we receive is excellent.

I love that the details of tracking the details, of reports such as sales, occupancies of each room and house , taxes, gift shop and gift certificates etc. are there at a click of a button.

Innkeeper's Advantage answered all the questions I had and allowed me to learn how to manage the business thanks to the fantastic customer support and software itself working so well.

US Dollar

Booker by MINDBODY is a cloud-based booking solution that provides businesses in cosmetics and wellness industry such as spas and salons, tools, which help them to manage their booking routines, payments, customer interactions and marketing activities. Key features include a built-in scheduler, social media booking, integrated point of sale (POS) functionality, email marketing, customer surveys and more.


Booker features credit card processing, gift certificates, e-commerce capabilities and can also accept mobile payments from the customers. The solution integrates with websites such as Yahoo, Bling, Yellow Pages, SuperPages and more that allows users to advertise their open appointments.


Additionally, Booker offers customer relationship management (CRM) capabilities, employee scheduling tools, a business intelligence (BI) dashboard and features inventory management, customer loyalty programs and a reporting engine. Mobile functionalities for remote access are also provided by the solution.


Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.



LongDescription

Employee Management

Barcode/Ticket Scanning

Payment Processing

Real-time Scheduling

Booth Rental Management

Customizable Reports

Access Controls/Permissions

Schedule Distribution

Data Synchronization

SMS Messaging

For Salons and Spas

Shift Swapping

Referral Tracking

Task Scheduling

Retail Inventory Management

Before & After Pictures

Electronic Signature

Retail POS

Client Database

Group Scheduling

Confirmation/Reminders

Reservations Management

Credit Card Processing

Time Clock

Transaction History

Attendance Management

Customer Accounts

Customer Database

Recurring Appointments

Gift Card Management

Payroll & Commissions

Calendar Management

Customizable Fields

Room Booking

eCommerce Management

Data Import/Export

Clock In/Out

Employee Self Service

Multi-Location

Treatment Packages

Booking Management

Email Marketing

Online Payments

Sales Reports

Inventory Tracking

Ordering Automation

Credit Card Management

Marketing Automation

Client Portal

Social Media Integration

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Employee Database

SMS Marketing

Client Profiles

Reminders

Time & Expense Tracking

Automated Scheduling

Customizable Templates

Calendar Sync

Billing & Invoicing

Discount Management

Real Time Reporting

Customizable Branding

Commission Management

Reporting/Analytics

Employee Scheduling

Online Time Clock

Payroll Management

Appointment Management

Client Management

Point of Sale (POS)

Purchasing & Receiving

Employee Portal

Third-Party Integrations

Appointment Scheduling

Inventory Management

Loyalty Program

Vacation/Leave Tracking

Item Management

For Retail

For Barbershops

For Medical Spas

Scheduling

Financial Management

Essential $129: Manage your schedule, sell services, and streamline everyday tasks.

Accelerate $195: Keep your clients coming back with email campaigns and text confirmations.

Ultimate $395: Grow your business with advanced marketing tools, automations & analytics.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Booker

Live Online

Webinars

Documentation

Videos

Innkeeper’s Advantage is an integrated cloud-based reservation and hospitality property management solution designed for bed and breakfasts, boutique inns and more. Key features include front office management, marketing management, online booking and a gift certificate point of sale (POS) application.


Innkeeper’s Advantage provides a custom website that users can edit to provide real-time information on property type, deals, images, rooms and more. Users can also manage their properties’ room rates in real time by season or specific event and keep track of reservation details.


Additionally, Innkeeper’s Advantage features a mobile booking engine. It also enables users to eliminate double bookings and coordinate their availability calendars on various travel sites such as Airbnb, Booking.com, TripAdvisor, Expedia and more. Services are offered on a monthly subscription basis.


Support is offered via phone, email and online documentation.


 



Multi-Channel Marketing

Electronic Payments

Multi-Channel Management

Price/Margin Management

Reviews Management

Single Property

For Vacation Rentals

Guest Experience Management

Housekeeping Management

Promotions Management

Contact Management

Availability Indicator

Rate Management

Channel Management

Extended Stay

Real-Time Updates

Revenue Management

Front Desk Management

Reporting & Statistics

Availability Management

Website Management

GDS/OTA Integration

Billing Rate Management

Drag & Drop

Mac OS

Web browser (OS agnostic)

Monthly subscription starting at $54.95/month.

Pricing based on number of rooms, channels, packages, and add ons.

Contact Innkeeper's Advantage for a custom pricing quote.

Booker vs Innkeeper's Advantage

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons