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Bookerville vs Eventbrite

Bookerville vs Eventbrite

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Overall Rating
4.9 (212)
4.6 (5644)
Ease-of-Use
4.8 / 5
4.6 / 5
Value for Money
4.8 / 5
4.5 / 5
Customer Support
4.9 / 5
4.3 / 5
Functionality
4.8 / 5
4.5 / 5
Last Review Written
February 28, 2025
March 15, 2025
Pros/Cons
  • Pros

  • Love the reports, calendar and and it's very easy to use. John has been very helpful and always there when we have a question.
  • Very easy to use, I have been using bookerville for 5 years now and is a top notch software. Sensitive content hidden] is very easy to reach and has been a pleasure to work with.
  • Our clients love the ease of use in checking availibility and rates when they are looking at our website "BahamaBeachHomes.com. We like the ease we can show discounts for extended stay bookings.
  • Cons

  • First I must say that when I was searching for a booking engine there were many problems with other companies that would not work for my application. I am a Bed and Breakfast.
  • I want all the power hidden behind a simple interface even an idiot can use (that being me ).
  • I dreaded sending invoices every week and it took me so much time.
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  • Pros

  • Top benefits include the ease of setup, scheduling and promoting each new event. Simple registration which syncs with most email and calendar platforms and insightful and clear reports and analytics.
  • Pretty easy to set up an event, good depth of features that more than covered my basic needs, some nice inbuilt featuers like automated email reminders before the event.
  • Anything you need to plan can be accomplished with Eventbrite. Its easy to use and create content that you will you will be very pleased with.
  • Cons

  • Horrible customer service. We are unable to log into our account to see who paid for the event.
  • They have refused to renegotiate the contract but also refuse to release funds so we can pull off our event.
  • It was confusing for my users to use the system from their end. It was common for people to register wrong.
Read all user reviews
Pricing Range
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Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2024

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos