BrightSide Rental Management vs Hostaway

RATING:

5.0

(25)

BrightSide Rental Management has 25 reviews and a rating of 4.96 / 5 stars vs Hostaway which has 799 reviews and a rating of 4.73 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
5.0 (25)
4.7 (799)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
February 12, 2024
February 27, 2024
Pros/Cons
  • Pros

  • Brightside vacation management software is easy to use and is extremely reliable. Their customer service is excellent and they really care about their clients.
  • The Hawkins support team is amazing and will answer any question or issue immediately, there is no waiting. If you find an issue with how it works, they will find a way to fix it and improve it.
  • Cons

  • To be honest I can't think of anything that stands out. Most of the problems in the software are operator error.
  • I cant think of anything that I would consider a problem with the software.
Read all user reviews
  • Pros

  • Good all in one package, easy integration with Airbnb, good layout, each unit calendar is good, the same basis as Airbnb.
  • Hostaway has been a great company to work with. Great customer service and everything is as promised and advertised.
  • Cons

  • I'm trying to look up last years revenue for taxes and it will only show me until last april so I am missing 3 months.
  • Horrible customer support and very difficult to use. And if you do use it you will have a very difficult time getting rid of it.
Read all user reviews
Pricing Range
$
$
$
$
$
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Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos