--- title: "Caterbook Software Reviews, Demo & Pricing - 2026" description: "Review of Caterbook Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/hotel-management/caterbook-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Reservations Software](https://www.softwareadvice.com/hotel-management/reservation-comparison/) / Caterbook Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hotel-management/caterbook-profile/reviews/) # Caterbook Review From £70/month Free trial 1 plan Wondering if Caterbook is right for your organization? Our Reservations Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Caterbook 4.9 [(38)](https://www.softwareadvice.com/hotel-management/caterbook-profile/reviews/) Pricing Starting at £70.00 per month ### About Caterbook Caterbook is a cloud-based reservation solution, which assists bed and breakfast, guest houses, serviced apartments and hotels with room booking and billing. Key features include customer management, deposit handling, quotation, electronic point-of-sale and notifications. The application helps supervisors manage occupancy, set up price ranges and sync the availability with the calendar. Its channel management module helps update rate plans on various online listing sites such as Booking.com and Expedia, allowing teams to generate marketing reports. Additionally, staff members can calculate and adjust tariff rates based on parameters such as customer type, time, day and more. Caterbook integrates with in-house payment gateway Caterpay, enabling customers to add credit cards, make payments and generate invoices in real-time. The solution is available on a monthly subscription and support is provided via phone, email and documentation. Do you work for Caterbook? [Manage this product listing](https://www.g2.com/products/caterbook-v4/claim_requests/new?auto=true) Wondering if Caterbook is right for your organization? Our Reservations Software selection experts can help you in 15 minutes or less. ## Caterbook User Interface ## Popular Caterbook Alternatives Main Product Caterbook 4.9 [(38)](https://www.softwareadvice.com/hotel-management/caterbook-profile/reviews/) Ratings Breakdown - 4.95Ease of use - 4.86Value for money - 5.0Customer support - 4.76Functionality Pricing Starting at £70.00 per month Get Price Alternative Product [Little Hotelier](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/) 4.1 [(237)](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/reviews/) Ratings Breakdown - 4.14Ease of use - 3.89Value for money - 3.98Customer support - 3.79Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Sirvoy](https://www.softwareadvice.com/hotel-management/sirvoy-profile/) 4.7 [(301)](https://www.softwareadvice.com/hotel-management/sirvoy-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.70Value for money - 4.76Customer support - 4.37Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Yanolja Cloud Solution Property Management System (PMS)](https://www.softwareadvice.com/hotel-management/ezee-absolute-profile/) 4.6 [(405)](https://www.softwareadvice.com/hotel-management/ezee-absolute-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.61Value for money - 4.72Customer support - 4.57Functionality Pricing Starting at $23.86 per month Get Price Alternative Product [ResNexus](https://www.softwareadvice.com/hotel-management/resnexus-profile/) 4.8 [(432)](https://www.softwareadvice.com/hotel-management/resnexus-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.63Value for money - 4.77Customer support - 4.67Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [Stayflexi](https://www.softwareadvice.com/hotel-management/stayflexi-profile/) 4.7 [(164)](https://www.softwareadvice.com/hotel-management/stayflexi-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.66Value for money - 4.79Customer support - 4.50Functionality Pricing Starting at $40.00 per month Get Price ## Caterbook Pricing and Plans Caterbook has one plan. Basic is £70.00/mo billed monthly. Free trial Basic £70.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Caterbook pricing compare to alternatives? Caterbook's starting price is £70.00/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Caterbook4.9[(38)](https://www.softwareadvice.com/hotel-management/caterbook-profile/reviews/) | £70.00 /mo | Available | Not available | 4.9 | | [Little Hotelier](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/)4.1[(237)](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/reviews/) | $29.00 /mo | Available | Not available | 3.9 | | [Sirvoy](https://www.softwareadvice.com/hotel-management/sirvoy-profile/)4.7[(301)](https://www.softwareadvice.com/hotel-management/sirvoy-profile/reviews/) | $15.00 /mo | Available | Not available | 4.7 | | [Yanolja Cloud Solution Property Management System (PMS)](https://www.softwareadvice.com/hotel-management/ezee-absolute-profile/)4.6[(405)](https://www.softwareadvice.com/hotel-management/ezee-absolute-profile/reviews/) | $23.86 /mo | Available | Not available | 4.6 | | [ResNexus](https://www.softwareadvice.com/hotel-management/resnexus-profile/)4.8[(432)](https://www.softwareadvice.com/hotel-management/resnexus-profile/reviews/) | $30.00 /mo | Available | Not available | 4.6 | Caterbook4.9[(38)](https://www.softwareadvice.com/hotel-management/caterbook-profile/reviews/) * * * Starting price £70.00 /mo Free trial Available Free version Not available Value For Money 4.9 - [Little Hotelier](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/)4.1[(237)](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/reviews/) * * * Starting price $29.00 /mo Free trial Available Free version Not available Value For Money 3.9 - [Sirvoy](https://www.softwareadvice.com/hotel-management/sirvoy-profile/)4.7[(301)](https://www.softwareadvice.com/hotel-management/sirvoy-profile/reviews/) * * * Starting price $15.00 /mo Free trial Available Free version Not available Value For Money 4.7 - [Yanolja Cloud Solution Property Management System (PMS)](https://www.softwareadvice.com/hotel-management/ezee-absolute-profile/)4.6[(405)](https://www.softwareadvice.com/hotel-management/ezee-absolute-profile/reviews/) * * * Starting price $23.86 /mo Free trial Available Free version Not available Value For Money 4.6 - [ResNexus](https://www.softwareadvice.com/hotel-management/resnexus-profile/)4.8[(432)](https://www.softwareadvice.com/hotel-management/resnexus-profile/reviews/) * * * Starting price $30.00 /mo Free trial Available Free version Not available Value For Money 4.6 ## Caterbook Features - Popular features found in Reservations Booking Management Calendar Management CRM Customer Support Group Reservations Inventory Management Mobile Access Promotions Management Rate Management Reporting/Analytics - More features of Caterbook Access Controls/Permissions Accounting Activity Dashboard Alerts/Notifications Automation Availability Management Billing & Invoicing Billing Rate Management Booking Engine Booking Notes Built-in Accounting Calendar Calendar Sync Catering Management Channel Analytics Channel Management Credit Card Processing Customer Database Customer History Customizable Branding Customizable Templates Data Import/Export Discount Management Dynamic Pricing Email Templates Event Scheduling Extended Stay Front Desk Management GDS/OTA Integration Guest Experience Management Housekeeping Housekeeping Management Integrations Inventory Control Multi-Channel Management Multi-Location Multi-Property Online Booking Partner Management Payment Processing Point of Sale (POS) Price/Margin Management Property Management Real-Time Updates Reporting & Statistics Reservations Management Revenue Management Reviews Management Room Booking Room Inventory Single Property SMS Messaging Third Party Booking Third-Party Integrations User Management Website Integration ## Caterbook Integrations Epos Now Integration rated undefined from -1 review Xero Integration rated undefined from -1 review RoomPriceGenie Integration rated undefined from -1 review ## Caterbook User Reviews ## Caterbook customer ratings - Overall rating: 4.9/5 - Total reviews: 38 ### Rating distribution - 5 stars: 36 reviews (95%) - 4 stars: 2 reviews (5%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.9/5 - Value for money: 4.9/5 - Customer support: 5/5 - Functionality: 4.8/5 --- ### Great Customer Support Team - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. very happy with our overall caterbook experience and the team involved. We would happily recommend this software to any business looking to find a hotel channel manager. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Claire and Sally are a really helpful support team that has helped us many times with setting up new 3rd party ota's changing room rates and liaising with booking.com. The ease of use within the software is great and we feel like its good value for money. #### Cons some minor tweaks would be useful - for example being able to remove extra items after they have appeared on a historic invoice. --- ### A great PMS - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall I am very happy with everything. I really enjoy the ease of use. Definitely the best PMS I've used. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very easy to use, and very intuitive. Everything is common sense. It's easy to make new bookings, edit bookings, delete bookings. The payment processes are easy and straightforward. #### Cons One or two processes could be a little simpler, but once you've learned them they're easy enough. And that's it in my experience. --- ### [sensitive content hidden] Customer Service - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros [sensitive content hidden dealt with and resolved all our issues quickly and efficiently. She was friendly and answered our call promptly #### Cons Nothing. --- ### Simple, Reliable & A Total time saver - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Caterbook is brilliant Simple and reliable does everything it says it does …keeps my business stress free and worth every penny #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Caterbook has made managing my bookings so much easier it’s really straightforward to set up and use, and my guests find booking online completely hassle free, no more double bookings or chasing up, details everything organised and in one place …perfect #### Cons Some settings were difficult to find but got there in the end if I have problems I contact the team and they are so helpful they help me navigate any small issues --- ### User Friendly and easy to use - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We mostly just use the calendar side of the system for hotel guests, so I cant review the Housekeeping reports or Restaurant reservations. For a small hotel with 2 separate properties, this system is easy to use and the support is there when needed. Would highly recommend. Making an app which is mobile friendly would give it the full 5* rating. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I have used a few different booking software's for hospitality use and this is the most user friendly one I have used. Simple layouts and support is there when needed with quick responses. Can see everything clearly on the calendar for bookings and a simply hover over a guest gives you a breakdown of their booking information. #### Cons It isn't mobile friendly so you can't use the system 'on the go' you need a tablet/laptop/computer to use the system easily. --- ### Can recommend Caterbook - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Can't complain... It does what we need it to do. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Caterbook is straightforward to use and links easily with our website and with Booking.com, who we use as a booking agent. We have had very few issues in use but when we have we have found support to be pleasant, prompt and helpful. #### Cons Not a lot to not like. --- ### Excellent support - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Totally amazing! I can’t rate them high enough the continuous support from a team who gives you instructions clearly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The amazing customer service support. The training was clear and made it very easy to use . Excellent value for money . But I can not tell you how much I called customer service in the beginning and [sensitive content hidden] and her team were always happy to help through every query big or small. This was an outstanding service! #### Cons Nothing to report very easy to use . If I had to find fault it would be can they make it mobile friendly. --- ### Thank you Caterbook! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Caterbook has been an excellent transition for us & has linked our business not only with OTA's but also our Touch Office till system & ResDiary - anything that can make out lives easier in these tough times is very welcome!! I #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Our transition to Caterbook was seamless. Caterbook offers excellent value for money but more importantly the support has been second to none. I particularly like the personal attention from a small team in the office who not only have excellent knowledge but are also incredibly patient! #### Cons No fault of Caterbook but I used a different system for many years - trying to get out of my old habits & letting Caterbook do what its supposed to do without me interfering was difficult!! --- ### User-Friendly, Reliable and Backed by Excellent Support - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, our experience with Caterbook has been very positive. It is a user-friendly and highly functional system that makes managing bookings, availability, guest information and day-to-day hotel operations straightforward and efficient. There is plenty of functionality within the software, and we are continually finding ways to make better use of it as our business develops. It helps keep information organised and accessible for the team, which is particularly valuable in a busy hotel environment. A real strength is the Caterbook team themselves. They are always approachable, responsive and happy to help, whether that is resolving an issue, explaining a feature or helping staff get the best use from the system. There are always small areas that could evolve further, but Caterbook are very good at listening to customer feedback and ideas. Overall, it is a reliable system backed by an excellent and supportive team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What we like most about Caterbook is how easy it is to manage bookings day to day. The system is clear and straightforward, making it simple to view availability, update reservations and keep everything organised. The support from the Caterbook team is also excellent. They are always approachable, responsive and happy to help, whether that’s resolving an issue or showing staff how to use the system more effectively. #### Cons The main area we feel could be improved is the reporting functionality. A little more flexibility when selecting or excluding particular rooms, and a clearer way to separate hotel rooms from our self-catering lodges, would make reporting easier for us. It would also be helpful to see at a glance how many times a returning guest has stayed, without needing to search their booking history, so we can make sure loyal guests are always recognised. These are relatively small improvements to an otherwise very capable system, and Caterbook are always very good at listening to customer feedback and ideas. --- ### The Anchor Inn - Ugborough - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I would really recommend Caterbook especially if you are new at this type of software. I had never used a system like this and found it was really user friendly from the start. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros When I spent the time going through caterbook I found that it was as not as daunting as I thought it would be. Its really use friendly and if you have any issues you can always get the answers really quickly from the customer care team #### Cons I haven't found anything negative to report. I would just say that you need to make time to navigate it when you are new to something like this. --- Showing 1 - 10 of 38 Reviews [See All Reviews](https://www.softwareadvice.com/hotel-management/caterbook-profile/reviews/) ## Caterbook Popular Comparisons [Little Hotelier vs Caterbook](https://www.softwareadvice.com/hotel-management/caterbook-profile/vs/littlehotelier/)[Sirvoy vs Caterbook](https://www.softwareadvice.com/hotel-management/caterbook-profile/vs/sirvoy/)[Yanolja Cloud Solution Property Management System (PMS) vs Caterbook](https://www.softwareadvice.com/hotel-management/caterbook-profile/vs/ezee-absolute/)[ResNexus vs Caterbook](https://www.softwareadvice.com/hotel-management/caterbook-profile/vs/resnexus/)[Stayflexi vs Caterbook](https://www.softwareadvice.com/hotel-management/caterbook-profile/vs/stayflexi/)[SiteMinder vs Caterbook](https://www.softwareadvice.com/hotel-management/caterbook-profile/vs/site-minder/)[Hotelogix vs Caterbook](https://www.softwareadvice.com/hotel-management/caterbook-profile/vs/hotelogix/)[Mews vs Caterbook](https://www.softwareadvice.com/hotel-management/caterbook-profile/vs/mews-commander/)[Yanolja Cloud Solution Booking Engine vs Caterbook](https://www.softwareadvice.com/hotel-management/caterbook-profile/vs/ezee-reservation/)[WebRezPro vs Caterbook](https://www.softwareadvice.com/hotel-management/caterbook-profile/vs/webrezpro/)[HelloShift vs Caterbook](https://www.softwareadvice.com/hotel-management/caterbook-profile/vs/helloshift/)[Preno vs Caterbook](https://www.softwareadvice.com/hotel-management/caterbook-profile/vs/preno/) ## Other Top Recommended Reservations Software [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) **4.6** (218) Recently recommended **17** times [Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/) **4.6** (1031) Recently recommended **15** times [Roommaster](https://www.softwareadvice.com/hotel-management/roommaster-profile/) **4.3** (130) Recently recommended **14** times [Mews](https://www.softwareadvice.com/hotel-management/mews-commander-profile/) **4.6** (60) Recently recommended **15** times Stuck Between Options? 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