--- title: "Caterbook Software Reviews, Demo & Pricing - 2026" description: "Review of Caterbook Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/hotel-management/caterbook-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Reservations Software](https://www.softwareadvice.com/hotel-management/reservation-comparison/) / Caterbook Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hotel-management/caterbook-profile/reviews/) # Caterbook Review From £70/month Free trial 1 plan Wondering if Caterbook is right for your organization? Our Reservations Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Caterbook 4.9 [(34)](https://www.softwareadvice.com/hotel-management/caterbook-profile/reviews/) Pricing Starting at £70.00 per month ### About Caterbook Caterbook is a cloud-based reservation solution, which assists bed and breakfast, guest houses, serviced apartments and hotels with room booking and billing. Key features include customer management, deposit handling, quotation, electronic point-of-sale and notifications. The application helps supervisors manage occupancy, set up price ranges and sync the availability with the calendar. Its channel management module helps update rate plans on various online listing sites such as Booking.com and Expedia, allowing teams to generate marketing reports. Additionally, staff members can calculate and adjust tariff rates based on parameters such as customer type, time, day and more. Caterbook integrates with in-house payment gateway Caterpay, enabling customers to add credit cards, make payments and generate invoices in real-time. The solution is available on a monthly subscription and support is provided via phone, email and documentation. Wondering if Caterbook is right for your organization? Our Reservations Software selection experts can help you in 15 minutes or less. ## Caterbook User Interface ## Popular Caterbook Alternatives Main Product Caterbook 4.9 [(34)](https://www.softwareadvice.com/hotel-management/caterbook-profile/reviews/) Ratings Breakdown - 4.94Ease of use - 4.85Value for money - 5.0Customer support - 4.74Functionality Pricing Starting at £70.00 per month Get Price Alternative Product [Yanolja Cloud Solution Property Management System (PMS)](https://www.softwareadvice.com/hotel-management/ezee-absolute-profile/) 4.6 [(405)](https://www.softwareadvice.com/hotel-management/ezee-absolute-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.61Value for money - 4.72Customer support - 4.57Functionality Pricing Starting at $23.86 per month Get Price Alternative Product [Little Hotelier](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/) 4.1 [(236)](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/reviews/) Ratings Breakdown - 4.14Ease of use - 3.89Value for money - 3.98Customer support - 3.79Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [ResNexus](https://www.softwareadvice.com/hotel-management/resnexus-profile/) 4.8 [(431)](https://www.softwareadvice.com/hotel-management/resnexus-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.63Value for money - 4.77Customer support - 4.67Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [Sirvoy](https://www.softwareadvice.com/hotel-management/sirvoy-profile/) 4.7 [(301)](https://www.softwareadvice.com/hotel-management/sirvoy-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.70Value for money - 4.76Customer support - 4.37Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Stayflexi](https://www.softwareadvice.com/hotel-management/stayflexi-profile/) 4.7 [(163)](https://www.softwareadvice.com/hotel-management/stayflexi-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.65Value for money - 4.78Customer support - 4.50Functionality Pricing Starting at $40.00 per month Get Price ## Caterbook Pricing and Plans Starting price: £70.00 per month Free Trial Free Version Basic £70.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Caterbook Features - Popular features found in Reservations Booking Management Calendar Management CRM Customer Support Group Reservations Inventory Management Mobile Access Promotions Management Rate Management Reporting/Analytics - More features of Caterbook Access Controls/Permissions Accounting Activity Dashboard Alerts/Notifications Availability Management Billing & Invoicing Billing Rate Management Booking Notes Built-in Accounting Calendar Sync Catering Management Channel Analytics Channel Management Credit Card Processing Customer Database Customer History Customizable Branding Customizable Templates Data Import/Export Discount Management Dynamic Pricing Email Templates Event Scheduling Extended Stay Front Desk Management GDS/OTA Integration Guest Experience Management Housekeeping Management Inventory Control Multi-Channel Management Multi-Location Multi-Property Online Booking Partner Management Payment Processing Point of Sale (POS) Price/Margin Management Real-Time Updates Reporting & Statistics Reservations Management Revenue Management Reviews Management Room Booking Room Inventory Single Property SMS Messaging Third Party Booking Third-Party Integrations User Management Website Integration ## Caterbook Integrations Epos Now Integration rated undefined from -1 review Xero Integration rated undefined from -1 review RoomPriceGenie Integration rated undefined from -1 review ## Caterbook User Reviews ## Caterbook customer ratings - Overall rating: 4.9/5 - Total reviews: 34 ### Rating distribution - 5 stars: 32 reviews (94%) - 4 stars: 2 reviews (6%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.9/5 - Value for money: 4.8/5 - Customer support: 5/5 - Functionality: 4.7/5 --- ### Thank you for everything, simple, efficient with excellent customer service - Overall rating: 5/5 - Reviewer: Aaron H. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great, friendly, can't do enough to help. The staff love the system, the ease of use. Works great on our fixed iPad for checking people in and taking cards to leave on the room. Very happy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use, specially when it comes to linking between our restaurant POS and the guest staying in rooms. The most important part is the support we have received, not only getting everything set up, but linking the booking sites, and the management side of that. Can not fault them, they even went out their way helping us get a payment gateway set up to take online payments which they did have to. Nothing is to much hassle, always available and friendly. #### Cons Have not really got any, it is simple, easy to use, straight forward. nothing to say. Very happy, miles apart from the main stream company we used when taking over the business. #### Reasons for switching to Caterbook Expensive, hard to use, bad customer support --- ### Oakwood Farm Chester - Overall rating: 5/5 - Reviewer: Peter T. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have been with caterbook a number of years now, in that time other products have contacted us to demonstrate there system . BUT I have remained as I have found it to be far better and I value the ability to contact them quickly #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and always able to get direct telephone customer support / training which we find very useful #### Cons Nothing Really, if I had to be picky, I would say it is not the cheapest system out there.But for me this is outweighed by its ease of use and customer service #### Reasons for switching to Caterbook Had outgrown the other system and caterbook had more features --- ### Caterbook review - Overall rating: 5/5 - Reviewer: Tracey L. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very positive overall experience, great to deal with #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the simplicity whilst still offering loads of features, and also having direct contact with the staff who happily welcome feedback and more often that not, act on it with the updates #### Cons When applying my pricing, the screen looks overwhelming, so would be great to be able to break up the screen like a calendar view --- ### Excellent product and even better service!! - Overall rating: 5/5 - Reviewer: Leanne F. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The experience has been amazing, even from the initial sales calls and setup calls, nothing has been too pushy and done at a pace that has been manageable for the team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The simplicity of the software, I have used multiple PMS systems in the past and this is by far the easiest to navigate. #### Cons I can't say there's anything I least like at the moment as everything we have required or needed has either been set up by the team or something they are working on to upgrade the system. #### Reasons for choosing Caterbook Ease of usage, we like the simplicity of Caterbook, price was also a big factor #### Reasons for switching to Caterbook HOP was far too complex and not user friendly --- ### Love Caterbook - Overall rating: 5/5 - Reviewer: Kerry B. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our overall experience with Caterbook has been a great one. Haven’t had any real problems and any small issues I’ve had, are always resolved by calling the customer service phone number. Excellent service all round! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The customer service is excellent. Unlike other providers, you can call a UK number (Monday to Friday)and speak to the same operatives time and time again, who are extremely pleasant, efficient and helpful. Even at weekends if you have a problem, you can call and leave your number and they always call you back promptly. The initial setup was made so easy, and [sensitive content hidden] did everything she could to make it an easy transition from our last channel manager. #### Cons It’s not 100% useable on mobile phones so we’ve had to buy an iPad with data roaming which we take with us when out of the office. #### Reasons for choosing Caterbook My brother uses Caterbook and highly recommended it. We choose it because of the customer service options and ease of use. #### Reasons for switching to Caterbook If you didn’t know how do do something or there was an error you had an extremely long winded email process to go though and problems took days not minutes to resolve. --- ### Excellent company with easy to use booking system - Overall rating: 5/5 - Reviewer: Allie C. - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. A very friendly and competent company with a product I would recommend to any hospitality/hotel company #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There ability to teach and use the system they provide which can be adapted for different products and services and the excellent customer service #### Cons There is nothing negative to say regarding Caterbooks especially when the mobile service comes out. #### Reasons for choosing Caterbook With Caterbooks you deal with a human and not a robot, and there is no pushy sales techniques, just a very usable product #### Reasons for switching to Caterbook With Caterbooks you deal with a human and not a robot, and there is no pushy sales techniques, just a very usable product --- ### Caterpay great product - Overall rating: 5/5 - Reviewer: David C. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our overall experience of dealing with caterbook is excellent. From when we 1st enquired up to the level of support we get is fantastic. And the software itself is great and easy to navigate. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software has a whole host of feature which our hotel benefits from. We have used other booking systems before and they had information overload and too many features. Caterpay benefits our needs as a 20 bed hotel . #### Cons I cant say i dont lile anything about the software. I am yet to find fault #### Reasons for switching to Caterbook Cost was the main factor and the Rezlynx had to many feature that we didnt need. And their support was not the best 👎 --- ### A small hotel and Caterbook - Overall rating: 5/5 - Reviewer: Sheila S. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very positive in that even those staff members with little reception experience were able to learn to use the system quickly. In effect it meant that reception was functional 24/7. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. Excellent on line manual and very good support when needed. A full and seamless integration with our epos tills. #### Cons There was nothing to dislike about Caterbook. It did everything that was promised. #### Reasons for switching to Caterbook Caterbook is based in the UK, they offer excellent assistance, a safe and good payment gateway and the team behind Caterbook were known to us from our previous channel manager. --- ### Perfect for our needs - Overall rating: 5/5 - Reviewer: Peter B. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of making a booking plus the calender is good on an Ipad . I also love the facility to increase the percentage pricing of OTA`s over your own website prices #### Cons I`m not a big fan of their booking portal which the customer sees on our website , not particularly user friendly to other systems i`ve seen #### Reasons for choosing Caterbook again the personal service #### Reasons for switching to Caterbook loved the customer service as you have a relationship with the team which you get to know by name --- ### Caterbook review - Overall rating: 5/5 - Reviewer: Jenna M. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent support team and highly recommend. Very knowledgeable and quick to resolve any issues or questions we may have. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Caterbook support team are always on hand to answer any questions we have (and there are often lots!). Their service is exceptional and very personal, as they truly understand their customers and their businesses. They know their system inside and out, which is invaluable when you call for support—there’s always an answer or solution. We really appreciate how promptly they respond, always following up with an email or call. It’s reassuring to know we’re supported by a team who genuinely cares. Caterbook is an easy system to navigate and use and is always evolving to improve and update to make it even slicker and better for customers. #### Cons There is nothing to report in this section. We are excited to learn about the new pilot with REs diary. --- Showing 1 - 10 of 34 Reviews [See All Reviews](https://www.softwareadvice.com/hotel-management/caterbook-profile/reviews/) ## Caterbook Popular Comparisons [Yanolja Cloud Solution Property Management System (PMS) vs Caterbook](https://www.softwareadvice.com/hotel-management/caterbook-profile/vs/ezee-absolute/)[Little Hotelier vs Caterbook](https://www.softwareadvice.com/hotel-management/caterbook-profile/vs/littlehotelier/)[ResNexus vs Caterbook](https://www.softwareadvice.com/hotel-management/caterbook-profile/vs/resnexus/)[Sirvoy vs Caterbook](https://www.softwareadvice.com/hotel-management/caterbook-profile/vs/sirvoy/)[Stayflexi vs Caterbook](https://www.softwareadvice.com/hotel-management/caterbook-profile/vs/stayflexi/)[SiteMinder vs Caterbook](https://www.softwareadvice.com/hotel-management/caterbook-profile/vs/site-minder/)[Hotelogix vs Caterbook](https://www.softwareadvice.com/hotel-management/caterbook-profile/vs/hotelogix/)[Cloudbeds vs Caterbook](https://www.softwareadvice.com/hotel-management/caterbook-profile/vs/cloudbeds/)[Yanolja Cloud Solution Booking Engine vs Caterbook](https://www.softwareadvice.com/hotel-management/caterbook-profile/vs/ezee-reservation/)[Mews vs Caterbook](https://www.softwareadvice.com/hotel-management/caterbook-profile/vs/mews-commander/)[Preno vs Caterbook](https://www.softwareadvice.com/hotel-management/caterbook-profile/vs/preno/) ## Other Top Recommended Reservations Software [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) **4.6** (218) Recently recommended **20** times [Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/) **4.4** (480) Recently recommended **16** times [roommaster](https://www.softwareadvice.com/hotel-management/roommaster-profile/) **4.3** (130) Recently recommended **16** times [rezStream](https://www.softwareadvice.com/vacation-rental/rezstream-profile/) **4.7** (118) Recently recommended **13** times Stuck Between Options? 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