Clock PMS Software


 

Clock PMS from Clock Software is a property management system designed for hotels. This cloud-based software offers front desk, booking and accounting capabilities.

Booking functions include a color-coded room calendar and a floor plan view to help staff quickly identify the occupancy of each unit, as well as the option to create a booking from anywhere in the system. Managers can view rooms and rates based on chosen search criteria, and see snapshots of the latest information about each room, such as housekeeping status. Also included is a Web booking engine that integrates with a hotel’s website, displaying occupancy and rate information in real-time.

Finally, Clock PMS features a guest self-service portal to give travelers more control over their stay. A link to the portal is sent to guests before arrival, allowing them to pick rooms, make reservation modifications, preview their bill and enter their information to avoid a line at the check-in desk.

 

Clock PMS - Room calendar
 
  • Clock PMS - Room calendar
    Room calendar
  • Clock PMS - Rates and availability
    Rates and availability
  • Clock PMS - Guest feedback
    Guest feedback
  • Clock PMS - Booking confirmation
    Booking confirmation
  • Clock PMS - Web reservation system
    Web reservation system
  • Clock PMS - Mobile web reservation system
    Mobile web reservation system
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

56 Reviews of Clock PMS

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Carolyn from Mangos Jamaica
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Easy to configure to your needs, great support and easy to train.

Ease-of-use

Functionality

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Value for Money

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Cost effective property management system with integration options with all social media and channel management

Pros

Ability to add on different functionality options - integrate with your website, integrate with channel manager

Cons

Accounts receivables report - needs to list by company and days outstanding - current, 30 days, 60 days 90 days and over!

Review Source: Capterra
 

John from Clevedon Hall
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Clock PMS Suite is greater reliability, less staff training, easy inductions and cost savings

Ease-of-use

Functionality

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Customer Support

Value for Money

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We were using a different type of PMS, but it entailed high costs, old-fashioned design. It was overly complicated and not a real cloud platform.

Pros

Clock PMS Suite has a modern design and easy setup. It is a true cloud-based platform, offering good value and a rich array of features.

Cons

Just as advice - a better events module (premade packages, better package billing options, ability to make function sheets, etc.)

Review Source: Capterra
 

Shawn from 't Shanda Lee Inn
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Clock PMS is easy to use and straightforward

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Clock PMS is our first property management system. It is really very easy to use and straightforward.

Pros

Clock PMS has all the necessary integrations, including with the webpage, so that we can manage the daily running of the Inn quickly and efficiently. The interface is simple, and the customer support is great, always available to help implement the program and customize it to our unique situation.

Cons

Just as a suggestion - summary invoices, so that they can be sent to customers instead of the multipage detailed ones.

Review Source: Capterra

  Response: Clock Software, Clock Software

Date: December 2017

December 2017

 

Mr. McKay, Thank you for your kind words.
We value every feedback we receive, as it helps us improve our product and services.

 

Kamran from Nova Hotel Yerevan
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Clock PMS won our trust with its ease of use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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We were using custom PMS software and needed software to solve the following issues: bad support, undeclared changes in the APIs without backward compatibility , user requests taking very very long time to be implemented.

Pros

Clock PMS won our trust with its ease of use, the rapid support replies and the customer support as a whole.

Cons

Maybe, it would be a nice idea to change the way Customer Request Polling works.

Review Source: Capterra
 

Valerie from Small Wonders Hotel
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Clock PMS is great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
Value for Money
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Support

Clock PMS is easy to use, can add lots of information, access to MICE section, can make all kind of reports. Support team answers quite fast to any questions, which is very helpful.

Pros

What I absolutely love about Clock PMS is the screen visibility, the fact that it is very easy to use and you can run good reports using it.

Cons

I did prefer when the credit card information field was on the same page as the booking information fields.

Review Source: Capterra
 

Gian Franco from Sweet BCN Accommodations
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Clock PMS is a full-featured PMS solution at a very competitive price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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We began looking for a new hotel management system that could be fully integrated (PMS and Channel Manager) in order to relieve the workload of our front desk agents.

Pros

Clock PMS has all the features we need (integration, automated emails, revenue reports, etc.) at a very competitive price.

Review Source: Capterra
 

Anna from Mode Hotel
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Clock PMS is simply awesome!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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We were looking to find an efficient property management system that could be accessed at any time from anywhere.

Pros

I really love the Self Service portal, the options for secure online payments and the accessibility from any device.

Review Source: Capterra
 

Thierry from Bower Hotels + Suites
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Clock PMS is simplicity, ease of operation and true connectivity

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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As Bower got more famous and the more guests started checking in on a regular basis, we realised we needed to get better organized to avoid double bookings. Clock PMS turned out be everything we needed from the very beginning.

Pros

Clock PMS is simplicity, end user ease of operation, adaptable and now we realize that it continues to grow along with us.

Cons

Simply as a kind of suggestion, templates for emailing guests at time of booking and invoicing visuals.

Review Source: Capterra

  Response: Clock Software, Clock Software

Date: November 2017

November 2017

 

Your opinion is valuable to us. Thank you!

Kind Regards,
Clock Software Team

 

Liana from Nova Hotel Yerevan
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Clock PMS is amazing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Value for Money
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Support

Since the very opening of our property, we have been using Clock PMS, and it has been a great experience!

Pros

Automation of operations, quick and easy solutions, good channel manager, along with functional breadth.

Cons

In my opinion, a call centre to the already existing Support Portal would be very nice and convenient for me.

Review Source: Capterra

  Response: Clock Software, Clock Software

Date: November 2017

November 2017

 

Ms. Tadevosyan,
We highly appreciate your positive feedback. We always strive to improve our product and services based on our customers' reviews.

Kind Regards,
Clock Software Team

 

Nguyen Tuan from Cititel Central Saigon Hotel
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Clock PMS is versatile and adaptable

Ease-of-use

Functionality

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Clock PMS is a hotel management system letting us quickly observe the room occupancy and market track, while also having masterful booking management. Simply, everything is good with Clock PMS.

Pros

Clock PMS combines good hospitality management technology with user-friendly interface design which helps us easily arrange the rooms as well as better engage with value customers.

Cons

Don't stop updating this really incredible property management system and introducing new cutting-edge features.

Review Source: Capterra

  Response: Clock Software, Clock Software

Date: November 2017

November 2017

 

Mr. Dung, Thank you very much for your kind words. We always strive to improve.

 

Winnie from Stoked Backpackers

November 2017

November 2017

Clock PMS eases the hotel management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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We have a sister establishment that started using Clock PMS and it only made sense for us to us so that it will be easy to access each other's accounts.

Pros

We started using Clock PMS to unify our property management systems. Now it is easy to move bookings using the drag and drop, run payment reports, and even edit bookings.

Cons

We are unable to send one invoice if it is a big group booking, because we still only know how to issue out invoices for individual guests.

Review Source: Capterra

  Response: Clock Software, Clock Software

Date: November 2017

November 2017

 

Ms. Christo, Thank you for your kind words.
We always listen to our customers to move forward.

 

Hristo from 10 Houses Hotel
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Clock PMS rocks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
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We were using the very good Clock Software's Evo programme and it seemed only natural to take advantage of the next stage of PMS evolution - Clock PMS.

Pros

What I love most about Clock PMS is its ease of use, the real-time synchronisation of all data across the various distribution channels and last but not least - the incredible guys of the support team behind the stunning PMS

Review Source: Capterra

  Response: Clock Software, Clock Software

Date: November 2017

November 2017

 

Thank you for your kind words, Mr. Stoyanov.

Kind Regards,
Clock Software Team

 

Calin from Christina Hotel
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Clock PMS is the right choice

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
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Because we were happy with the Clock Evolution software and choosing Clock's new hotel management cloud solution was the correct move.

Pros

Thanks to the adoption of Clock PMS with its accessibility, adaptability and flexibility, the process of managing the hotel has been simplified significantly.

Cons

It would really ease our day-to-day operations if the fiscal interface has connections to the local fiscal printers.

Review Source: Capterra
 

Marjo from GreenStar Hotels Oy
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Clock PMS brings efficiency to hotel operations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Support

We had old-school installable software, but wanted a modern system that helps our work to be more efficient. Clock PMS turned out to be the solution to perfectly meet our needs.

Pros

The cloud-based property management system gives us more than ever before opportunities to efficiently manage the hotel.

Cons

Sometimes to find the answer to one's question is hard, but here the Helpdesk of Clock Software is really very helpful!

Review Source: Capterra
 

David from Watermark Cottages
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Clock PMS is awesome

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Having long relied on a pen and paper, we needed a cloud-based system that can be accessed from everywhere.

Pros

What I like the most about Clock PMS are the Guest Service portal options and the wide range of add-on features. The biggest change for us came with the options for the online guest check-in and checkout which was accepted by our guests very well.

Cons

I would appreciate it very much if the accounting functionalities of Clock PMS are further simplified.

Review Source: Capterra
 

Mandy from 't Shanda Lee Inn
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

The Clock PMS has turned out to be the perfect choice for us

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

With our previous PMS solution, it was very difficult to keep all calendars up-to-date and prevent the risk of overbooking. Now Clock PMS with integrated channel manager takes care of all of that. It also generates our receipts which is just great since I'm not on site every day to make them myself.

Pros

The customer support is really superb and fast. The channel manager works great, especially in combination with the rate settings. It's easy to create dependable rates so you don't have to spend an entire day editing each rate separately all the time.

Cons

I wish there was a way to set up a reservation request in the system that would hold the rooms so no other guests can book them until we receive a reply whether or not the interested guest wants to rent our rooms or not.

Review Source: Capterra
 

Nathan from Vacation Rental Suites , MK EXPRESS , AMRAS TRUCKING

October 2017

October 2017

Clock PMS is really user-friendly for managing multiple properties

Ease-of-use

Functionality

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Value for Money

Ease-of-use
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Quality
Value for Money
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Support

It helped me to do things faster and smoother which allowed me more time to do other tasks.

Pros

The ease of access makes it possible for our employees to quickly learn the features of Clock PMS and start using it effectively.

Cons

Well, there are always things to be improved. But more importantly is that the Clock Software developers listen to the user feedback before planning the next improvements.

Review Source: Capterra
 

Joel from The Moso Vanuatu
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Clock PMS has worked very well for us since the very opening of our island resort.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Support

We have used Clock PMS since the very opening of our island resort. It has PMS and POS, and, most importantly, doesn't require expensive hardware. Running on solar energy, it is a perfect match for our needs, being able to use it on a rechargeable tablets.

Pros

I am still learning many things about Clock PMS. But Guest portal and its wide range of features has really impressed me. The currency and report options are also very useful in our day-to-day operations.

Review Source: Capterra
 

Kaare from Ribehøj
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Clock PMS is No. 1

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
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Support

Without Clock PMS, it would be impossible for us to deliver the services modern hotel and restaurant guests demand! From the great API support, superb backend to a flawless user experience.

Pros

It has great API support. Superb back-end that you can always rely on. Another thing I like very much about Clock PMS is the monthly updates of the system.

Cons

There isn't a single thing that I don't like about Clock PMS! Well, kitchen monitor could be improved.

Review Source: Capterra
 

Kris from Hijo Resorts Davao

September 2017

September 2017

As operations are expanding, using a pen and paper is no longer an option

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We survived on pen and paper management for a few years. As operations expanded, using a physical pen and paper based system (while affordable) was getting too slow, prone to errors and could not serve our needs.
Clock has streamlined our processes and workflows; not to mention finally having a Property Management System that integrated the different departments. Also, it finally let us integrate our reservations systems and allow us a vastly expanded market via online bookings.

Pros

Clock PMS won our trust with its:
a) Functionality - It has everything we need without the excess bloat
b) Lightweight/Compatibility/Mobility - It can run on any device (no matter the age of the device) which is extremely useful, as our property sprawls over several hectares. It even allows us to check and edit while mobile!
c) Simplicity - Training our staff, even those with no prior experience with a PMS, has been easy!

Cons

As an advice: An improved UI and switching between cross-function menus will be a great addition to the platform.

Review Source: Capterra