# Cloudbeds vs protel PMS - 2026 Comparison - Software Advice

> Cloudbeds vs protel PMS - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/hotel-management/cloudbeds-profile/vs/protel-pms

---

[Home](https://www.softwareadvice.com/)

/

[Reservations Software](https://www.softwareadvice.com/hotel-management/reservation-comparison/)

/

Cloudbeds vs protel PMS

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Updated May 22, 2026

# Cloudbeds vs. protel PMS: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Updated May 22, 2026

# Cloudbeds vs. protel PMS: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/)

[Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/)

4.3

[(342)](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/reviews/)

Starting Price

Not provided by vendor

Free trial

Free version

Pros:

-   Ease of Use
-   Hotel Management

Cons:

-   Email Support
-   Pricing

Who uses Cloudbeds

Based on 342 reviews

-   Popular among: Small businesses
-   Most common industry: Hospitality, Dining, Event & Travel (86%)
-   Top use cases: Reservations (27%), Channel Management (26%)

70% of users recommend this product

[](https://www.softwareadvice.com/hotel-management/protel-pms-profile/)

[protel PMS](https://www.softwareadvice.com/hotel-management/protel-pms-profile/)

3.2

[(25)](https://www.softwareadvice.com/hotel-management/protel-pms-profile/reviews/)

Starting Price

$1.00per month

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses protel PMS

Based on 25 reviews

-   Top use cases: Reservations (16%), Hotel Front Desk Software (12%) and Hotel Management (8%)

[](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/)

Cloudbeds

4.3

[(342)](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/reviews/)

[](https://www.softwareadvice.com/hotel-management/protel-pms-profile/)

protel PMS

3.2

[(25)](https://www.softwareadvice.com/hotel-management/protel-pms-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.3

Based on 342 reviews

Ease of use

4.3

Value for money

4.1

Customer support

4.1

Functionality

4.1

3.2

Based on 25 reviews

Ease of use

3.4

Value for money

3.0

Customer support

3.0

Functionality

3.1

Looking for better value for money? Ask an advisor for high-rated alternatives

Looking for better value for money? Ask an advisor for high-rated alternatives

Looking for better value for money? Ask an advisor for high-rated alternatives

## User interface

* * *

## Key features

Features selected based on 367 reviews from Reservations

* * *

Booking Management

4.2

Calendar Management

3.9

CRM

3.7

Customer Support

3.6

Group Reservations

3.3

Inventory Management

4.3

Booking Management

2.7

Calendar Management

N/A

CRM

2.3

Customer Support

5.0

Group Reservations

N/A

Inventory Management

N/A

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

ZapierNot enough reviews

](https://www.softwareadvice.com/cloud-management/zapier-profile/)[

Google DocsNot enough reviews

](https://www.softwareadvice.com/cms/google-docs-profile/)[

CapsuleNot enough reviews

](https://www.softwareadvice.com/product/27508-Capsule/)

## Reviews

* * *

TW

Tedd W.Owner, OperatorHospitality, 11-50 employees

"They worked with us on their rates so that it made sense for a small hotel like ours."

May 21, 2026

OP

Olga P.Hotel ManagerHospitality, 2-10 employees

"Support response and resolution times for urgent issues can be slow, leading to frustration."

Apr 9, 2026

GC

Geetika C.Sales & Marketing ManagerHospitality, 10000+ employees

"The tool comes with a value for money that has lot of options to discover, managing operations, distribution connectivity, reservations, managing rate & inventory, payments runs so smoothly. "

Feb 22, 2023

TS

Toni S.FounderHospitality, 11-50 employees

"Not user friendly and radically expensive compared to the cloudbased products that came onto the market while we were using it. "

Feb 5, 2021

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[Hostaway vs Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/vs/hostaway/)[WebRezPro vs Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/vs/webrezpro/)[Hostaway vs protel PMS](https://www.softwareadvice.com/hotel-management/hostaway-profile/vs/protel-pms/)[Hotelizer vs protel PMS](https://www.softwareadvice.com/hotel-management/hotelizer-pms-profile/vs/protel-pms/)