# Ratality Software Reviews, Demo & Pricing - 2026

> Review of Ratality Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/hotel-management/coach-and-charter-manager-profile

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Ratality

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Overview

# Ratality 2026: Benefits, Features & Pricing

Wondering if Ratality is right for your organization?

Our Public Transportation Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    

## Overview

Ratality

4.8

[(21)](https://www.softwareadvice.com/hotel-management/coach-and-charter-manager-profile/#reviews)

Pricing

Starting at $100.00 per month

### About Ratality

Ratality is the only software solution where you can manage your entire bus, coach, and vehicle rental companies from a single cloud-based platform.

Ratality's revenue management and dynamic pricing functionalities make use of advanced forecasting algorithms to predict passenger demand per trip per day and will automatically adjust rates based on user-defined business rules. Easily override prices or demand scenarios to match changing market conditions and track sales and revenue live.

The intuitive reservations and ticketing platform will guide the user through the booking process and requires minimal input. Easily edit or change bookings or transfer passengers to a new service. Override mode enables Supervisors to amend current bookings and/or change prices.

Ratality offers a comprehensive built-in loyalty & rewards program which can be tailored to the user's individual needs. Use loyalty rewards as part payment for tickets, issue vouchers, or allow for the purchase of gift vouchers.

Manage and visually schedule both buses and drivers easily with Ratality's intuitive scheduling tools using the latest tools and geo-fencing technology. Set reminders and automatic messages to...

inform drivers of their trips or changes to their schedules. Track vehicle utilization and keep tabs on maintenance, fuel, and service costs, and monitor and forecast driver hours to ensure maximum utilization of your workforce. Generate cash-ups, invoices, or statements and utilize Ratality's financial accounting interface to communicate with your accounting software. Ratality's built-in Communication module makes communication with both passengers and drivers a breeze. Quickly inform passengers about trip disruptions or send out marketing messages promoting a service. It also offers dashboards to visually track all KPI's, including tracking sales requests from the different sales channels. The mobile-friendly driver app also ensures that your drivers stay informed at all times and enables them to view the trip sheet and route map, view detailed passenger lists, scan tickets, board passengers, or log an incident or defect.

Wondering if Ratality is right for your organization?

Our Public Transportation Software selection experts can help you in 15 minutes or less.

## Ratality User Interface

## Popular Ratality Alternatives

Main Product

Ratality

4.8

[(21)](https://www.softwareadvice.com/hotel-management/coach-and-charter-manager-profile/#reviews)

Ratings Breakdown

-   4.76Ease of use
-   4.63Value for money
-   4.70Customer support
-   4.76Functionality

Pricing

Starting at $100.00 per month

Get Price

Alternative Product

[AllRide Apps](https://www.softwareadvice.com/fleet-management/allride-logistics-profile/)

4.6

[(5)](https://www.softwareadvice.com/fleet-management/allride-logistics-profile/#reviews)

Ratings Breakdown

-   4.80Ease of use
-   4.80Value for money
-   4.80Customer support
-   4.40Functionality

Pricing

Starting at $15.00 per month

Get Price

Alternative Product

[Quickbase](https://www.softwareadvice.com/crm/quick-base-profile/)

4.4

[(329)](https://www.softwareadvice.com/crm/quick-base-profile/reviews/)

Ratings Breakdown

-   4.14Ease of use
-   4.11Value for money
-   4.26Customer support
-   4.26Functionality

Pricing

Starting at $35.00 per month

Get Price

Alternative Product

[aReservation](https://www.softwareadvice.com/hotel-management/areservation-profile/)

4.9

[(48)](https://www.softwareadvice.com/hotel-management/areservation-profile/#reviews)

Ratings Breakdown

-   4.73Ease of use
-   4.98Value for money
-   5.0Customer support
-   4.79Functionality

Pricing

Available upon request

Get Price

Alternative Product

[BusWhere](https://www.softwareadvice.com/product/523347-BusWhere/)

No reviews yet

Ratings Breakdown

-   Ease of use
-   Value for money
-   Customer support
-   Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Samsara](https://www.softwareadvice.com/fleet-management/samsara-profile/)

4.5

[(1007)](https://www.softwareadvice.com/fleet-management/samsara-profile/reviews/)

Ratings Breakdown

-   4.52Ease of use
-   4.27Value for money
-   4.25Customer support
-   4.42Functionality

Pricing

Available upon request

Get Price

## Ratality Pricing and Plans

Starting price: $100.00 per month

Free Trial

Free Version

Basic

$100.00

per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Ratality Features

-   Popular features found in Public Transportation
    
    Billing & Invoicing
    
    Bus Mileage Optimization
    
    Dispatch Management
    
    Driver Management
    
    GPS
    
    Mileage Tracking
    
    Paratransit Management
    
    Routing
    
    Vehicle Maintenance
    
-   More features of Ratality
    
    Access Controls/Permissions
    
    Accounting
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Automated Scheduling
    
    Availability Management
    
    Barcode/Ticket Scanning
    
    Billing Rate Management
    
    Booking Management
    
    Calendar Management
    
    Carrier Management
    
    Channel Management
    
    Check-in/Check-out
    
    Commenting/Notes
    
    Communication Management
    
    Contract/License Management
    
    Corporate Accounts
    
    Credit Card Processing
    
    Customer Database
    
    Customer Management
    
    Customizable Forms
    
    Customizable Reports
    
    Dashboard
    
    Demand Forecasting
    
    Digital Signature
    
    Discount Management
    
    Document Management
    
    Driver Logs
    
    Dynamic Pricing
    
    EDI
    
    Electronic Payments
    
    Email Marketing
    
    Employee Management
    
    Event Logs
    
    Field Trip Management
    
    Financial Analysis
    
    Fines Management
    
    Fixed Route Management
    
    Fleet Management
    
    Forecasting
    
    For Hospitality Industry
    
    Geographic Maps
    
    Historical Reporting
    
    ID Scanning
    
    Inspection Management
    
    Inventory Control
    
    Inventory Management
    
    Inventory Tracking
    
    Invoice Management
    
    KPI Monitoring
    
    Live Driver Tracking
    
    Location Tracking
    
    Maintenance Scheduling
    
    Multi-Channel Management
    
    Multi-Currency
    
    Multi-Language
    
    Multiple Route Support
    
    Online Booking
    
    Online Payments
    
    Order Management
    
    Parent Portal
    
    Payment Processing
    
    Performance Metrics
    
    Price/Margin Management
    
    Price Optimization
    
    Promotions Management
    
    Quotes/Estimates
    
    Rate Management
    
    Rate Tables
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Monitoring
    
    Real-Time Notifications
    
    Real-Time Updates
    
    Recommendations
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Reservations Management
    
    Revenue Management
    
    Room Booking
    
    Route Optimization
    
    Sales Reports
    
    Scheduling
    
    Search/Filter
    
    Self Service Portal
    
    Split Billing
    
    Status Tracking
    
    Student Information/Records
    
    Task Management
    
    Territory Management
    
    Third-Party Integrations
    
    Ticketing
    
    Trend Analysis
    
    User Management
    
    Vehicle Damage Tracking
    
    Vehicle Tracking
    
    Venue Management
    
    Visual Analytics
    
    Website Integration
    
    Website Management
    
    Yield Management
    

## Ratality User Reviews

Overall Rating

4.8

Ratings Breakdown

5

86%

4

5%

3

10%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.8

Value for money

4.6

Customer support

4.7

Functionality

4.8

Have you used Ratality and would like to share your experience with others?

KK

Koos K.

Verified reviewer

Transportation/ Trucking/ Railroad

201-500 employees

Used daily for more than 2 years

Review source

Reviewed May 2022

The ultimate revenue management system

5

Revenue performance is real-time, in the bus industry it is required to make system changes at any moment to address operational challenges.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

easy to use, fast and stable, cover all aspects of the passenger ticket sales environment.

Cons:

Nothing that I can think off that I did not like.

Reasons for choosing Ratality

Ratality was able to develop the system around our needs and requirements.

Reasons for switching to Ratality

BussPro was very limited in functionality and outdated, Ratality constantly update to keep up with the changing world.

Read More

KM

Kummarie M.

Verified reviewer

Transportation/ Trucking/ Railroad

201-500 employees

Used daily for more than 2 years

Review source

Reviewed April 2021

BEST INVESTMENT

5

Having used other software company for almost 10 years the move to Ratality was the best choice we as a company made ,I as an in-house trainer felt we have made the best possible change ,downtimes were very minimum ,which was an additional bonus .

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

The user friendliness make it easy for almost any one to maneuver through the system ,the numerous quick and easy ways to download reports is exceptional awesome ,the option to customize your system is an great advantage

Cons:

we were a test programmer so i cant say there was anything not to like as almost every that the software claimed to deliver was impressionable.

Read More

VR

Verified

Reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for less than 2 years

Review source

Reviewed July 2021

Ratality Software

3

Ratings Breakdown

3

Ease of use

3

Value for money

2

Customer support

3

Functionality

Pros:

The sales channel is impactful to sales agents and managers as they are able to check their sales without a hassle. The integration was easy to implement.

Cons:

I feel that the product could be upgraded to a more user friendly system and that can be less difficult to navigate. Some reports on the system are inaccuracies due to duplicates and they cannot be deleted easily. Some employees found the system very difficult to use.

Vendor Response

Dear Reviewer. Thank you for your review. Can you please get in contact with us so that we can set up additional training sessions in the areas you are struggling with.

Replied September 2021

Read More

II

Irene I.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2021

User Friendly

5

Manual Labour.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

It was easy to use the system and saved me a lot of time in doing all the quotes. It saved a lot of manual work and paper. To be able to just print out the required documents instead of writing everything out. Most of our days are spend on doing quotes and Ratality makes this so much easier. It saves time.

Cons:

To search for existing bookings or quotes, if you don't have a reference number. The other issues are not really worth mentioning as some of the process has been halted with Covid. The scheduling and accounting systems.

Reasons for switching to Ratality

Coach Manager became too expensive, and even though the accounting system was excellent the quoting required a lot of manual work, which takes time.

Read More

EV

Elmie V.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for more than 2 years

Reviewed May 2022

Ratality software

5

The staff is extremely helpful and willing to assist with continued training and updates.

Ratings Breakdown

5

Ease of use

5

Functionality

Pros:

We have access to reporting and managing content online.

Cons:

The product features does not lack anything at this point in time.

Read More

NM

Nhlanhla M.

Verified reviewer

Translation and Localization

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2021

Optimization

5

Price Optimization Best loyalty programs Accessibility to the system on any smartphone Security

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Very easy to use. its one of the money user-friendly platform I have ever used in the pasted 7 years in the intercity industry. It actual provided use with the opportunity to maximize our pricing in the market and ability to forecast future sales and trades in advance.

Cons:

Linking sales to our depositor, it wasn't something they where dealing with but integrated the system to our business rules. I am very satisficed with how they try their utmost best to always meet their clients needs.

Reasons for switching to Ratality

We need something that will assist us maximize our sales and had automated fare increase.

Read More

WJ

Wynand J.

Verified reviewer

Transportation/ Trucking/ Railroad

201-500 employees

Used daily for more than 2 years

Review source

Reviewed April 2021

Eldo Coaches

5

Extremely satisfied.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

User friendliness. Quick response. Extremely secure. Fully equipped with training manuals. Fully customizable.

Cons:

License fee expensive. Requires Windows 7 and up.

Reasons for choosing Ratality

Ratality catered for all our requirements. Team had extensive experience in the bus industry

Reasons for switching to Ratality

Previous software was unstable and could no longer accommodate the growth requirement.

Read More

MM

Madoda M.

Verified reviewer

Leisure, Travel & Tourism

51-200 employees

Used daily for less than 2 years

Review source

Reviewed April 2021

Ratality Review

3

It make scheduling of drivers simplified and route allocation easier.

Ratings Breakdown

5

Ease of use

3

Value for money

4

Customer support

3

Functionality

Pros:

I mostly use Operation Manager and found user friend and easy to learn

Cons:

Driver hours allocation are no relevant and some features are not functional so it is difficult to rely on them.

Reasons for switching to Ratality

It was decided by top management

Read More

Ad

Avenant d.

Verified reviewer

Hospitality

11-50 employees

Used other for more than 2 years

Review source

Reviewed April 2021

Review from an Integrated Partner

5

Ratality is an amazing company and a pleasure to deal with.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

As an integrated business partner we loved how Ratality complimented our suite of products to offer an even more suitable and effective solution by adding their loyalty platform with a built in CRM as well as rate and revenue management. Although integration is only to the hotel & hospitality sector, Ratality also offer a Bus, Coach and Charter solution as well as a Car Rental software solution.

Cons:

In terms of loyalty and rewards, Ratality is the leader in it's field providing a complete solution. Their built in CRM and rate and revenue management modules makes this product to next level and make them the leaders in their respective field.

Read More

JP

Jeremy P.

Verified reviewer

Professional Training & Coaching

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2021

Ratality Software

5

Excellent support and communication from Ratality. I cannot fault them.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

An amazing array of products that makes running my business and supporting clients businesses so much more effective. User friendly and easy to navigate. Highly recommend it. The algorithms does the work for you and no more guessing.

Cons:

I cannot think of anything at this point in time since i have been using the systems.

Reasons for choosing Ratality

The support and customer service from \[SENSITIVE CONTENT HIDDEN\] was and is unbelievable.

Reasons for switching to Ratality

Better service and product from Ratality

Read More

Showing 1 - 10 of 21 Reviews

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