Connecteam vs Fresha

RATING:

4.8

(327)

Connecteam has 327 reviews and a rating of 4.77 / 5 stars vs Fresha which has 1394 reviews and a rating of 4.86 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (327)
4.9 (1394)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
June 13, 2024
June 18, 2024
Pros/Cons
  • Pros

  • Can text-message filipino worked through app, even on free mode. Messaging/chat options are way better than other messaging apps.
  • This makes it simple to do no matter where you are located in our various warehouses. Tracking time spent on specific jobs helps us to make better decisions when evaluating the cost of production.
  • Cons

  • The only thing I can say is that we have noticed a slight delay in notifications. By slight, I mean a minute or so sometimes.
  • The inability to synchronize with a personal calendar is a fatal flaw, and seemingly not something that would require reinventing the wheel.
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  • Pros

  • Hands down the most outstanding customer service.
  • I used fresha and I had so much support from [SENSITIVE CONTENT HIDDEN. He was truly amazing and patient with me , always answering my questions.
  • Cons

  • M out of my policy no show fee and I’ve lost an hour of my time with production.
  • Except on the website it says it’s included in the 2.29% plus $0.20 per transaction fees. M already very upset at the delay only to hear about these extra costs.
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Pricing Range
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$
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$
$
$
$
$
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Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos