All ConvertDirect Booking Engine Reviews

1-25 of 134 Reviews

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Troy

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed June 2016

Support is number one!

Having worked for large, hotel chains my requests for system functionality, and looks and response time are complex sometimes. The team from STAAH have been outstanding to solve everything and exceed my expectations. Working day and night to get things done. Also the non-STAAH related contact, whats happening in the industry, or hints to do things better is invaluable - more than just a channel manager; a business advisor.

Vendor Response

Thank you Troy for your kind words, your review is greatly appreciated.

Replied June 2016

Sainath

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed June 2016

Simple & Highly Efficient

Revnomix solutions team has been using STAAH Channel Manager installation close to 25 hotels over a period of 1 Year. With Increasing complexity around Online World, Staah Channel Manager is very simple to use & highly effective tool which helps us to deliver our work efficiently. Also Simplistic nature of system doesn't need long training hrs to be spent. The entire process from SALES SUPPORT >DEMO > INTEGRATION > AFTER SALES SUPPORT is proactively managed by team to deliver desired results of Inventory & rate distribution. Over all above features motivates our team to use STAAH regularly to drive desired results.

Vendor Response

Thank you for your feedback Sainath. STAAH connects to over 50 Property Management Systems. Please do let us know if you like us to integrate with a specific provider and we will try our best to integrate.

Replied June 2016

Shashank

Used free trial

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

CUSTOMER SUPPORT

3

Reviewed June 2016

STAAH Review - Lemon Tree Hotels

I work with STAAH on a day to day basis which is why I am able to give a critical feedback on it. STAAH overall is very useful and it has many features with other Channel Managers don't. the main problem with STAAH is that they are reluctant to work on suggestions on improvements or features which the system doesn't have. It would be an excellent tool if they had the kind of technology to cater to the user's requirements better.

Vendor Response

Thank you for your review Shashank. Whilst we consider all ideas and suggestions we prioritise those which are urgent and in greatest demand. We are able to offer connection to the GDS and a member of our team will be in touch to discuss this with you.

Replied June 2016

Mahadi

Hospitality, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2017

Easy to setup and use

Fast confirmation emails and easy handling of dashboard

PROS

Fast updates at booking engine live if you make changes either rates promotions etc and easy to setup new promotions

CONS

If you have to many code or promotion it will be a bit difficult to update because you need to select 1 by 1

Vendor Response

Thanks for your review Mahadi!

Replied May 2017

Hormuz

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed June 2016

User Friendly

STAAH as a product is user friendly. The Internet Booking Engine is good and guest pro. Guest can create the booking in some seconds. Their Channel Manager has many good features which others do not have.

Vendor Response

Thank you for your review Hormuz and in particular your feedback regarding productivity and last minute rates. We are continuously improving our channel manager and we will certainly consider how to implement your suggestion. Please contact support@staah.com if you have any specific questions.

Replied June 2016

Sameer

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed June 2016

Excellent Channel Manager & Booking Engine (Achieve your Targets)

Since Past 2 + years i'm using Staah & Staah Max as a Channel Manager & Booking Engine. Its excellent user friendly & we convenient any all ways. After connecting with Staah Our Online Revenue has increased by 80% which is remarkable.

Vendor Response

Thank you Sameer for your review and kind words, it's greatly appreciated. Please send more details of your suggestion regarding promotions to marketing@staah.com and we will certainly consider it as part of our continuous improvement program.

Replied June 2016

Namrata

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed June 2016

Ramsukh Resorts review

Great experience. Excellent customer support. Ms Suvrata has been very helpful always. The software is user friendly. The only thing missing is-Extra adult & extra child rates cannot be updated as per weekday, weekends, long weekend options for a resort like ours where extra person rates differ as per season.

Vendor Response

Thank you Namrata for taking your time to review STAAH. We have taken your comments on board and will revert back to you when we update this functionality.

Replied June 2016

Marris

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed July 2016

Colonial Lodge Motel

I chose to go with staah 4 years ago I have never regretted doing so. The Staah website is very easy and straightforward to use. The reallocation of rooms makes life easy, it saves logging into multiple sites. with a simple click you're on business review allowing you to compare business revenue with the previous year. Staah is always looking forward and improving with regular updates.

Vendor Response

Many thanks for your review Marris, your comments make us strive harder.

Replied July 2016

sherwin

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed July 2016

mobile software managing your business anywhere

We are uncertain how we can be benefit from STAAH before we commence to use. It is really a lovely software you can manage the availability and rate anytime and anywhere. You won't miss some bookings and get fresh of availability as long as the updates. Rates are keeping the same accrossing all channels. It saves our time and make us away from dilemma of complaint from guest

Vendor Response

Thank you so much for your review Sherwin. We really appreciate your comments.

Replied July 2016

Glenn

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed July 2016

Expanding our reach with Staah

We needed to expand our web booking platform in order for our business to be available to more potential guests. Without doubt, obtaining Staah software has been a great move for our business allowing us to expand our booking pages and also to securely manage our bookings. Overall our booking system is now more efficient and that allowed us to reach more customers.

Vendor Response

Thank you for your feedback Glenn. Your review is much appreciated.

Replied July 2016

Darshana

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed June 2016

Fantastic Software

Its a very user-friendly software. Fastest updated in just one click. Accurate mapping which makes the Hotelier work easy and time saving.

Vendor Response

Thank you very much for your review Darshana, it's greatly appreciated. I believe the Stop Sell functionality you need is already available. Please visit the following page on our website and let us know if you need any further help: http://www.staah.com/channel_manager_stop_sell_limit.htm.

Replied June 2016

Rahul

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

Reviewed June 2016

STAAH Review 2016

STAAH is a channel manager which uses a minimalistic approach to do tasks efficiently. It is very dynamic and intuitive in nature.

Vendor Response

Thank you Rahul for your review. We acknowledge that there have been shortcomings with RateSTalk which are addressing. Please escalate any technical issues to support@staah.com and a member of the team will respond to you as soon as possible.

Replied June 2016

Dinesh

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed June 2016

Excellent tool for revenue managers

I have used other channel managers also, but recently in January 2016 shifted to STAAH and one thing I can assure everyone, I am happy now of our decision to shift to STAAH. Recommended to all.

Vendor Response

Thank you Dinesh for your review and kind words, this is great to hear. We have some good news for you and look forward to telling you about it next week!

Replied June 2016

Kah Shing

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed June 2016

Fantastic OTAs managing software

Great, save a lot of time when using this program I do not need to go to each OTAs to adjust price and open/close availability.Also since the mapping done by the support team, it save us a lot of trouble that we faced when we were using similar program.

Vendor Response

Thank you very much Kah Shing, we really appreciate you taking the time to leave a review.

Replied June 2016

Rohit

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed June 2016

Great Tool for Channel Management

Having worked with couple of other channel managers we switched to Staah for the ease of use and actual performance of the software. Basically all functionalities actually work and the customer support team is very fast and friendly to all our needs.

Vendor Response

Thank you so much Rohit for your review and kind words, it's greatly appreciated.

Replied June 2016

Jane

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed July 2016

Staah Review

I have little experience with these systems but the system seems to do what I need it to do, it would have been very difficult to set up if it had not been for support by Staah staff, they have been great

Vendor Response

Jane, Thank you for taking your time to review STAAH. We appreciate your feedback and have taken your comments on board.

Replied July 2016

Danukh

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

Reviewed June 2016

Good Product, easy to use.

Very easy to use and friendly UI product. Setting up and mapping takes some time depending on the property, however once set up everything is running smoothly.

Vendor Response

Thank you very much for your review Danukh. We take on board your comments and will endeavour, as we always do, to respond to your requests as soon as possible.

Replied June 2016

Renus

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed July 2016

a small motel operator who is not computer savvy .

I am not computer savvy ,and the prospect of dealing with a channel manager was a bit daunting , but I was pleasantly surprised ,I find Staah easy to use and logically to get around in .

Vendor Response

Renus, Thank you so much for your kind words. We love to be able to assist properties increase their online presence and revenue.

Replied July 2016

Akash

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed June 2016

Great Service

Smooth working with helpful staff always there to help out. Updates required information instantly.

Vendor Response

Thank you Akash for your review, this is great to here. And thank you for your feedback regarding use of multiple IDs on the mobile app. This is something we're currently looking into and we will keep you updated.

Replied June 2016

Amanpreet

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

2

CUSTOMER SUPPORT

5

Reviewed July 2016

Excellent service and Prompt Response

Since we began with STAAH its been a good experience learning so many things about it. Staah Customer service is good. Specially Cheyanne been very nice and Helpful from the first day of Setting up system and making the smooth flow of work.

Vendor Response

Thank you for your review Aman! Your feedback is much appreciated.

Replied July 2016

KARTHIK

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed June 2016

STAAH IS A STAR

WE ARE NEW TO THE HOTEL INDUSTRY AND WERE WORRIED ABOUT HOW TO MANAGE RESERVATIONS TARIFFS ETC. BUT EVERYONE AT STAAH WITH GREAT PATIENCE AND EFFICIENCY HAND HELD US AND CONTINUE TO DO SO AD WE ARE EXTREMELY INDEBTED TO THEM. THEY ARE A TRUE PARTNER.

Vendor Response

Thank you Karthik, we are delighted to hear this.

Replied June 2016

Cs

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed June 2016

Room distribution made easy by STAAH

We are using STAAH's Distribution Manager and Booking Engine. Both are doing a great job for us. We are happy.

Vendor Response

Thank you very much for your review. We are always looking for new ways to improve our products and would love to hear your suggestions. Please email marketing@staah.com. Thank you.

Replied June 2016

JAYA

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed July 2016

resolving in overbooking issue

We are feeling total very comfortable M/s.Staah , and we are receiving more over 35% of booking daily From and we are feeling 100% fulfilled with Staah

Vendor Response

Jaya, we are happy to hear that we help you eliminate overbooking issues and increase number of bookings. Thanks for choosing STAAH!

Replied February 2017

Richard

Used free trial

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed June 2016

Superb channel manager

Superb I loved the software very user friendly and loved it too much. ...........................

Vendor Response

Thank you Richard for your review and kind words. We are always looking to integrate with new OTAs and we will keep you informed as and when new channels become available.

Replied June 2016

Laura

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed July 2016

Continued Support from Staah

What stands out most about Staah for me is their continued customer support and constant adaptation of their products. They do a very good job of adjusting their approach to your business' needs as it grows and changes.

Vendor Response

Thank you of your kind words Laura, much appreciated.

Replied July 2016

Showing 1 - 25 of 134 Reviews