About monday.com

monday.com, an award-winning collaboration and project management platform, helps teams plan together efficiently and execute complex projects to deliver results on time. monday.com team management and task management tool allows for ease of use and flexibility to onboard any team and manage multiple projects across the entire team. With a variety of productivity features such as time-tracking, an integrated kanban board, automated notifications, workflow automation, dependencies, multiple views and calendar integration, teams can achieve better and faster results for every project milestone.

monday.com offers a collaborative environment that allows project members to communicate, create a knowledge base and share files, images, designs, and other spec...


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2,385 Reviews of monday.com

Average User Ratings

Overall

4.61 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(1,638)

1,638

4 stars

(673)

673

3 stars

(84)

84

2 stars

(14)

14

1 stars

(14)

14

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 2385 results

November 2019

User Profile Picture

Ralph from HYTORC

Verified Reviewer

Company Size: 51-200 employees

Industry: Mechanical or Industrial Engineering

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

5.0

November 2019

Project management and organization for the rest of us.

We have tried MANY project management platforms and for us to select monday.com says a lot about the product. We have a varied group of individuals within our marketing department using this tools to coordinate everything from our detailed printing requests, web and online projects to translation flow (very difficult to manage due to the many contributors involved in this process.) Monday.com makes all of this convenient and easy to follow.

Pros

Its incredibly easy to create a work flow or "Board", add participants and follow the progress of many tasks with ease. We can attach any supporting files or materials needed to each post and tag a specific user. Email and desktop notifications alert you on any activity and there is a web based site you can go to or the even better desktop and mobile app versions.

Cons

One of the few cons i can think of is the absence of a "repeating or scheduled task". I know there are ways around this but it seems like something that should be native to it.

Reasons for Choosing monday.com

Pricing and features.

Reasons for Switching to monday.com

I believe it was mostly a pricing issue at the time but once we used monday we liked it better.

September 2020

User Profile Picture

Jeff from SalesPad

Verified Reviewer

Company Size: 51-200 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Best Project Mgmt Software I've Ever Used

I've been using Monday.com for a few years (at the time of this review) for a number of personal projects, more importantly in my career to manage tickets and many different kinds of projects for my IT Department and for software and hardware implementations.

Pros

Monday.com is absolutely amazing! It's extremely intuitive and simple to get up and get using! The different ways that you can setup your Project Boards make it extremely flexible and powerful. I've used other Project Management Software programs, and there isn't anything out there that compares. There are a lot of options for add-on's as well, and more are added monthly. Their how-to videos and great online documentation/help make it simple to get the most from Monday.com. Being able to set the combination of statuses and priorities help you stay focused and the collaboration functionality of the software is also intuitive and powerful. This makes completing projects both fun and productive!

Cons

The software is expensive...particularly compared to competing projects, but don't let this scare you away. Once you get through the free trial period, it will be apparent that it's worth the extra money to use something that's so simple yet powerful and flexible.

Reasons for Choosing monday.com

Monday.com is simply more visual in the way it manages projects, more flexible in it's setup, and has far more features that the competing products.

Reasons for Switching to monday.com

Monday.com is much more intuitive, much more visual, flexible, and has a far deeper feature set and better overall integration options.

July 2021

Tony from Primary Intelligence

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source


Ease-of-use

1.0

Value for money

1.0

Customer support

3.0

Functionality

1.0

July 2021

Marketing before product

They know how to spend money on marketing. For a while I couldn't refresh a web page anywhere without seeing another Monday.com ad. Unfortunately the were not building a robust product, and most of the successful Monday users I have encountered on the forums seem to fall into 2 categories: 1. They have introduced a material amount of custom code and API work to overcome the deficiencies (although why still pay them, I don't know) or 2. with a little creativity they could be getting the same work done (potentially better) with well designed spreadsheets, but lack the skills or something to do so.

Pros

It looks nice, and if you are in a hypothetical use case, it looks like it will work.

Cons

This is a cleverly designed spreadsheet replacement that doesn't do much more. The ability to manage structured, relational data is virtually non-existent. I should be able to have a relationship in one place, say between an account and a sales person, or a project and a project manager, and somewhere else when I reference that account or project, I should be able to reference the project manager or sales person. But you can't do that here. To make it even crazier, you can mirror data so you can SEE it where it should be (sometimes) but you can't actually use it! The automations and other parts of the software they tout so highly don't recognize the data that is visually present. So far, everything I have tried to do with their software has been a no-go, and their support response is prompt, polite, and weak/useless. They round-robin active support issues so that even on the same issue you are starting over again with every email. This company is a mess and everyone who invested in their recent IPO has been dupped.

Reasons for Switching to monday.com

We needed a more robust system. This isn't it. I could do everything I'm doing in Monday today in spreadsheet, and I could do it better and for no cost. But I don't want or need spreadsheets. I need what all of their ads promised me. A functional work operating system that would manage my data in a user friendly way and allow teams to collaborate on getting work done.

Response from monday

Replied July 2021

Hi Tony, thanks so much for your review. We will let the team know about your feedback, so that we can make monday.com better for all users.

July 2021

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

July 2021

Monday.com - Highly recommended!

Our overall experience with Monday.com has been pretty great! We have been using it for everything including tracking development team projects, software licenses, HR, Admin, managing system applications. Overall its a fantastic tool for collaboration.

Pros

The thing that I like the most about Monday.com is the ease of use and automations. We don't need to provide users with extensive tutorials, just a small demo and they understand Monday.com pretty well. Coming onto automations, they can take some time to setup, but once done, they are well worth it and saves a ton of your time.

Cons

Software integrations - Monday.com still needs to catchup with respect to software integrations. They are still a lot of integrations that are missing. Plus every integration needs to be approved by an admin and there's no way to turn this off.

Reasons for Choosing monday.com

Trello is pretty limited when it comes to project management and collaboration. Based on our testing Monday.com was also easier to use and has way too many features compared to Trello.

June 2021

Melanie from Help Scout

Company Size: 51-200 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2021

It's more robust than what I use it for, but does what I need!

Monday has helped me reign in processes around one project area in our organization and I've found it to be easy and friendly to use.

Pros

Intuitive mostly, easy to get up to speed, easy for my team to learn. Allows me to customize what I need and came with prebuilt options that helped with a quick start. Monday's customer support team is absolutely STELLAR! They've always been incredibly helpful and friendly and their documentation is more up to date than many other SaaS products I've worked with. The sales team was also wonderful when I was starting up. The level of support they've offered was a lot of the reason I chose Monday!

Cons

The only real con for me is the reporting mechanisms, but also, if it was really important I could build my own using the API, so that's a minor flaw. I just wish that I could archive things but still report on those.

Reasons for Choosing monday.com

Friendlier software and sales and support staff. More intuitive setup. Pricing made more sense for my use.

Reasons for Switching to monday.com

More organizational features, and company shifting away from Trello as a whole.