--- title: "Djubo Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Djubo. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Djubo is a good fit for you!" source_url: "https://www.softwareadvice.com/hotel-management/djubo-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Reservations Software](https://www.softwareadvice.com/hotel-management/reservation-comparison/) / [Djubo](https://www.softwareadvice.com/crm/djubo-profile/) / Djubo Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/crm/djubo-profile/) Reviews [Alternatives](https://www.softwareadvice.com/crm/djubo-profile/alternatives/) # Djubo User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 65 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.3/5 - Value for money: 4.5/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 46 reviews (71%) - 4 stars: 15 reviews (23%) - 3 stars: 3 reviews (5%) - 2 stars: 1 reviews (2%) - 1 star: 0 reviews (0%) ### Most mentioned pros - It streamlines our entire operation, especially the Channel Manager (Instaconnekt), which ensures our room and rate inventory is synchronized across all major OTAs in real-time. - Reliable System Performance – The platform runs efficiently with minimal downtime, helping us manage our inventory and bookings seamlessly across multiple OTAs. - It helps streamline daily operations efficiently, and their support team is always responsive and supportive, which makes the overall experience even better. ### Most mentioned cons - One of the least favorable aspects of Djubo is that the interface can be a bit complex for new users, requiring some time to understand all features. - Cannot really think of something I don't like, since the software also keeps upgrading time to time. ## Djubo customer reviews Showing reviews 1-25 of 65 (page 1). ### DJUBO IS BEST CAN B E BETTER - Overall rating: 5/5 - Reviewer: janvi c. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. djubo is best , easy to function excellent service thank you so much djubo..hope it comes up more features to make our work easier #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros we can track booking, cancel and block using djubo from anywhere and the best part is its mobile friendly #### Cons It should have auto release feature, like if we have blocked some room and we have set some cut off so it should have a feature of auto release everyday djubo sents front desk report list of checkin thatz great djubo could be lot more better if they could send us outstanding payment remainder daily or weekly... #### Vendor response Dear Ma'am, we already have the auto release feature. We will contact your shortly to give you a demo of this feature. Regards. Replied July 2018 --- ### Smooth Experience with Djubo Over the Years - Overall rating: 5/5 - Reviewer: Rajwala K. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered It has been 6 years since we started using Djubo, and our overall experience has been excellent. The interface is very user-friendly and easy to learn, even for new joiners in our company. They support team and response time is also excellent. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The interface is very user friendly, The best part is it is could based. Till date whatever software we have tried compared to that Djubo is best and simple to understand and to operate with. #### Cons The support team is very excellent is solving but when the issue is escalated to the tech team then its time taking sometimes. It would be greatly appreciated if the turnaround time could be improved. --- ### Worst Customer Service : Once they sell it to you, they don't respond - Overall rating: 2/5 - Reviewer: Rahul G. - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered I will never recommend anyone or use it ever again. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros The software is built considering each and everything that you may encounter at your hotel. It has all the functionality one generally needs to operate hotel #### Cons The software is very difficult to operate. The processes are so lengthy that you tend to forget the ones that are not in daily use. Its a really difficult task if you want to change the policies a bit. The worst thing is the customer support you get from these people. They assign you a person who will help you with all your tasks during the working hours. My RM would never take my call, never respond on mail and even after several requests of changing her, they will say that she is overburdened with our other projects(Is that my fault?). Overall very bad experience. I have used other softwares and the customer support is one thing everybody takes care of. --- ### Excellent Experience with DJUBO – Easy, Reliable & Great Support - Overall rating: 5/5 - Reviewer: AMAR D. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Our overall experience with DJUBO has been very positive. It is a user-friendly platform with advanced features that streamline hotel operations. The customer support team is highly supportive and quick to resolve issues, making it a dependable solution for hotel management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best thing about DJUBO is its simplicity combined with powerful features. It helps streamline daily operations efficiently, and their support team is always responsive and supportive, which makes the overall experience even better. #### Cons DJUBO works very well overall. If anything, improving dashboard speed during high usage and adding more flexibility in certain features would enhance the experience further. --- ### Excellent! - Overall rating: 5/5 - Reviewer: jiya d. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Excellent platform with seamless OTA management, easy rate updates, and efficient property operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I really appreciate Djubo as it allows me to manage all OTAs from a single platform. I no longer need to manually update rates across different platforms, which saves a significant amount of time. Additionally, I can easily manage the property’s website through Djubo. Overall, it is an excellent platform for efficient property management.” #### Cons “One of the least favorable aspects of Djubo is that the interface can be a bit complex for new users, requiring some time to understand all features. --- ### Djubo with us last Two Years - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As I said, I'm using Djubo last Two or more years and We are revenue management and Marketing base co. Djubo is with us from the day one for all our properties what we are developing in all destination and professional software. I am thankful toSales Manager of Djubo who introduced me the same. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Djubo is an excellent channel manager with wonderful additional features which is required for all type of Hotels / Resorts / Home stay. #### Cons Sorry i wont find anything negative from my expereice --- ### Good but needs lots of advance improvement. - Overall rating: 5/5 - Reviewer: vivek s. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's good and we expect even better. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It's easy to use and but as lots of new technologies are developing so lots of customised changes and development is required. Also personal assistance in explaining the product internal usage and facility to end-users in a detailed matter is a must. All the best. #### Cons It's malfunctions at times and it becomes tough at the time of billing sometimes. --- ### DJubo Has Helped Give Business The Competitive Advantage - Overall rating: 4/5 - Reviewer: Dilshad M. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros 1. It's simple to use. The UI is not complex and it doesn't take time to get the hang of it. 2. When you sign on, they're right there with you helping you input data and guiding you through the whole process. 3. Historical reports are now easy to access. 4. Rate Plans can be changed in an instant. #### Cons 1. Reports regarding our most used OTAs and the revenue percentage they contribute to our business are hard to come by and need to be culled out from existing data. 2. After the initial assistance when signing up, Customer service is slow and needs to be followed up multiple times before action is taken. They do however, follow through finally. --- ### Djubo: A perfect solution for hotels - Overall rating: 4/5 - Reviewer: Kartikeya S. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros ease of use, multiple softwares combined in one, quick customer support #### Cons Invoice generation has alot of bugs. Sometimes it doesnot calculate taxes correctly sometimes it doesnot calculate it at all. Also report could have been more user friendly. --- ### Excellent Software for Hotel Inventory Management - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for less than 12 months - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We have been using this software for quite sometime now and the experience has been seamless. Backed by excellent customer support and round the clock service we loved everything about the software. Highly recommended #### Cons It is a bit expensive but for the value it brings and helps us save on Manpower in long run it's an excellent choice for Hotels. --- ### Overall pretty great. Some small issues - Overall rating: 4/5 - Reviewer: Abu K. - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great customer support. No matter the time of day staff are always happy to help. I find there are some issues with correct rates flow through to booking engines but every time this has come up as a problem the professional and kind staff have been there to help. I think the interface could be a bit more user friendly but once you know your way around it is quite easy to use. Overall we are very satisfied with the product djubo has provided us with. Thank you #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Clear layout of day by day bookings. Easy to book out rooms directly. Once you find the room rates section it's really easy to update #### Cons It's sometimes difficult to find exactly what you are looking for ie. room rates and room set up. I think these options should be easily accessible from the front page rather than having to search for the manage property section and then look for the area you want. Also the website provided by djubo only allows people to book directly if they have an Indian phone number - it should accept all numbers --- ### You pay for what you get - Overall rating: 4/5 - Reviewer: Maxime G. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered I moved with Djubo from Hoteliga because the price was a bit lower. I signed up for 1 year contract to get the best price, but since then I regret because the customer service is very slow and it's always have some technical issues. As I said : You pay for what you get and now I know that is better to pay a little bit more to have a better system and more professional customer service. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Cheaper than competition with a one year package with the full option of PMS (CRS) + Booking engine + CM + POS + Stats #### Cons A lot of technical problem and very slow reaction from the team to get help. Hotel management system suppose to make you save time, but I spend more time than before for fixing problem and sometime get overbook. The booking engine for the website is very poorly design and many guests give up before complete the reservation. --- ### User Friendly - Overall rating: 5/5 - Reviewer: Suraj B. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very Nice #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Payment Gateway Mostly Very User friendly #### Cons user Friendly PMS and CRS is Very user and Friendly --- ### Profit Maximization - Overall rating: 5/5 - Reviewer: Mahendra J. - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2016 - Review source details: This review was submitted organically. No incentive was offered The experience is great. Even the after sales services are extremely remarkable and proactive. DJUBO has had a very positive impact on our flow bookings as well as revenue. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software does everything on its own, with very little interference required. The real time rate/inventory Management on multiple channels is a feature of DJUBO that helps us expose maximum inventory in an automated manner. #### Vendor response Thank you Mahendra! It is a pleasure to work with you as well! Replied September 2016 --- ### Perfect in all respects - Overall rating: 5/5 - Reviewer: Partha K. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Wonderful. It has helped us to distribute our inventory across all channels and maximise revenue. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use with minimal hands-on training #### Cons Few bugs still exist in the taxation section. --- ### High Quality System For Hospitality Industries - Overall rating: 5/5 - Reviewer: Ravindra S. - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our Sales from has improved and our ability to price has been facilitated with easy to use pricing option, Overall Djubo is the very good choice and our front desk staff could pick the options available effectively and easily. As the owner we get needed information on time every time to manage and control the business. Thank you Djubo #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Its ease of Use #### Cons More reports need to be added --- ### Need more quality features - Overall rating: 4/5 - Reviewer: Parvez V. - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall the experience is quiet Good and pretty easy to use . Business wise , it definitely puts you in the comfort zone . However , there are some really good and usefully features that could be added which could definitely put them on the top. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use #### Cons All important features are missing from the app --- ### Hassel free / Excellent CRS HOTEL CHANNEL Manager - Overall rating: 5/5 - Reviewer: Arjun C. - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Dear Djubo Team, Thank you for all your support till date. I am thankful that your team has introduced such a Hassel free software for we hoteliers. This CRS manager has made over booking problems, rates disparity problems and many others solved. Thank you team and also keep making more arrangements for us to boost increase our bookings. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Managing all OTAS on single platform. #### Cons User friendly and support team --- ### Very Nice Experience - Overall rating: 5/5 - Reviewer: Rahul M. - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2016 - Review source details: This review was submitted organically. No incentive was offered We have used DJUBO's CRS cum Channel Manager Product for our most important circuits this peak season and are extremely satisfied with the simplicity and efficiency. We are rolling out across our entire chain. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Vendor response Thank You Rahul! Replied September 2016 --- ### great chanel manager - Overall rating: 5/5 - Reviewer: SAROJ S. - Product usage: Used unspecified for unspecified - Reviewed: September 2016 - Review source details: This review was submitted organically. No incentive was offered DJUBO CHANEL MANAGER IS THE GOOD FOR US. ItT'S EASY TO USED BY ANYONE. ONE OF THE CUSTOMER REP WAS VERY HELPFUL GUY. HE HELPED ME ANY TIME WHENEVER I NEED. THANKS FOR YOUR SUPPORT #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Vendor response Thank you for the wonderful response! Replied November 2016 --- ### Great simple software! - Overall rating: 4/5 - Reviewer: pradeep k. - Product usage: Used unspecified for unspecified - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good features with ease of use, only concern is rate disparity support from Djubo as a service would be of great help for hoteliers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 --- ### Djubo its good platform for hoteliers - Overall rating: 5/5 - Reviewer: Vinoth k. - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. good one #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros its particularly made for hotel owners and consultants its very easy to annalists of the market #### Cons there is no cons on this but its use full for end user also --- ### Best CMS software - Overall rating: 5/5 - Reviewer: ROHAN R. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros We have been using DJ UBO as a channel manager for both our properties, Bogan Billa and Ocean Nature, and our experience has been very positive. 1.Excellent Communication – The support team is highly responsive and always available to resolve queries quickly, ensuring smooth day-to-day operations. 2.Reliable System Performance – The platform runs efficiently with minimal downtime, helping us manage our inventory and bookings seamlessly across multiple OTAs. 3.User-Friendly Interface – The system is easy to understand and operate, even for new staff, which reduces training time and errors. 4.Value for Money – Compared to other channel managers in the market, DJ UBO offers great features at a competitive price, making it a cost-effective solution. 5.Strong Service Support – Their proactive approach and willingness to assist with customization and updates make them a dependable partner for our business. Overall, DJ UBO has added significant value to our operations, and we would highly recommend it to hospitality businesses looking for a reliable channel management solution. #### Cons Few system integrations or following up takes time. Need to work on that. #### Reasons for choosing Djubo Integration with Simplotel. Their booking engine was not according to industry standards --- ### Solid channel manager for multi-property operators - Overall rating: 5/5 - Reviewer: Laghima G. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered We've been using DJUBO at Omji since December 2024 to manage inventory and reservations across our portfolio of ashram and spiritual stay properties across multiple cities. It's been a practical, cost-effective platform, well-suited for multi-property operators who want an integrated channel management and PMS solution without enterprise-level pricing or complexity. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The rate planning and calendar functionalities have been a standout. Managing rates and inventory across multiple properties on different OTAs from a single dashboard has saved us significant time and cost. The modular product structure is also something we genuinely appreciate i.e. you select only the modules you need and pay accordingly, which works well for lean operations. Pricing overall is very reasonable for what's on offer. Post-sale support has been responsive and helpful. #### Cons Reporting could be more robust. Deeper customisation and more granular reporting views would make it easier to extract actionable insights without having to work around the existing templates. --- ### Best in Industry - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Overall experience is great. We used many channel managers before but after djubo, we never had to look for a new service provider for hotel software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is very easy to use and new employees can be trained without much hassle. Good customer support, total value for money. #### Cons Cannot really think of something I don't like, since the software also keeps upgrading time to time. #### Reasons for switching to Djubo Not satisfied with overall experience and support ## More reviews [Next reviews](https://www.softwareadvice.com/crm/djubo-profile/reviews/?page=2) --- Djubo Reviews, Pros and Cons - 2026 Software Advice