Easy InnKeeping Software


 

For hotels, condos, resorts and other short-term rentals, Easy InnKeeping provides a complete web-based software suite that manages everything from reservations to marketing to financials in one of the simplest systems on the market. Easy InnKeeping is ideal for property managers with as few as 1 unit, and up to 100, and includes industry-specific features like GDS Connectivity and seasonal rate support.

Easy InnKeeping is a comprehensive property management software with a fully integrated online booking engine. It provides a simple, attractive management solution that can be accessed from anywhere via any type of computer, tablet, or mobile device. With Flash and a great photo display, property managers can advertise amenities, room features and surrounding environment. Building maintenance and housekeeping can be tracked, and the Easy InnKeeping suite comes with a built-in sales and marketing tool for sending out bulk emails with promotions, seasonal specials and thank you's. There's also an optional credit card processing interface and GDS/ADS marketing.

The reporting tools in Easy InnKeeping are really broad and extremely customizable. Users can track guest history, run financials, report maintenance and upkeep and plan reservations in advance. All of this information can be exported to Excel for analysis. We also like the messaging center, which allows staff members to leave each other notes and reminders. The system itself has customized access levels, which allows every employee to use the program based on their level of security.

For buyers looking for a simple, efficient property management software with a fully integrated online booking engine, Easy InnKeeping is a flexible, affordable option.

 

Easy InnKeeping - Dashboard
 
  • Easy InnKeeping - Dashboard
    Dashboard
  • Easy InnKeeping - Calendar
    Calendar
  • Easy InnKeeping - Online booking engine
    Online booking engine
  • Easy InnKeeping - Online booking engine room selection
    Online booking engine room selection
  • Easy InnKeeping - Quick reservation
    Quick reservation
  • Easy InnKeeping - Reports
    Reports
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

48 Reviews of Easy InnKeeping

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Lee from Brays island
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Just ok

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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I mean over all it is convenient. If I am at home I am able to review the system without any issues. My team finds it easy to use and manage.

Pros

Server based, works in all browsers, goodnreporting, adding users is easy, room descriptions are nice

Cons

Room blocks are so hard to use and move forward with. There is no consistency between quick reservations and full reservation screen.

Source: Capterra
 

Todd from Leucadia Beach Inn
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Easy to use and good response time from service dept

Ease-of-use

Functionality

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Managing our bookings in real time

Pros

Ease of use for staff. Like the color coding option for us to differentiate bookings and situation at our Inn

Cons

How the reservations don't map well for Third Party bookings. Reservations will put guest in different rooms if they are a multi night booking and then we have to move them back around to get them in one room

Source: Capterra
 

Barry from BuyandRentBoji Real Estate & prop. mngt.
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

it makes managing a number of condos much easier

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it makes keeping reservations alot easier to keep track of.

Pros

colorful graph=like reservation calendar with multiple options for each reservation so easier to tract what the status is with a renter

Cons

it does not sync with VRBO or the other rental; website I use for listings makes it non friendly for my budget or my time to pay someone to fill in multiple calendars on multiple sights. Is does not print a color copy of the calendars for my staff and cleaning company making it harder for everyone in my employ to follow. Is a bit pricey for what I use it for considering that pricing is coming down on alot of software. I basically use the calendar system, would see alot more value if I used all the functions so my bad to a point.

Source: Capterra
 

Mark from Clear Stream Campground

August 2017

August 2017

Very user friendly site with a great support team. Always able to reach them when I need assistance.

Ease-of-use

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Pros

The software is easy to use. I like the calendar feature to see my availability. The reports are also a big help to plan for upcoming weeks.

Cons

Sometimes difficult to use features on my mobile device. I think a more simple way to block rooms on my mobile device would be helpful.

Source: Capterra
 

Gisela from Altavita Village/ Air Force Village West
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

Never had a problem using Easy InnKeeping since our company has started using it.

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Easy to use for our company. No double booking.

Pros

It is really easy to use. Easy to add and delete reservations. Especially months in advance. All updates have also worked great. I don't have any issues with Easy InnKeeping. Everything has worked great since our company has started using it.

Source: Capterra
 

Martha from Potomac Appalachian Trail Club
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

I would prefer more attention to customer service. If I call, it's important.

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Pros

I like that my volunteers, who are often elderly and computer illiterate, can operate the program with relative ease.

Cons

When the new interface came online, I was unable to make changes to the Set Up. One of our necessary reservation letters also began printing on two pages. We send this to all renters and it MUST be on a single page. I have contacted Gracesoft multiple times over about a two week period and the issue still has not been addressed. I can't imagine that a problem with spacing is a major programming task.

Source: Capterra
 

Amy from Brays Island
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Works for my company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Convenience for Owners and staff. Works with our online website to show rooms that are sold out. The staff is easy to use it and the live chat option is great.

Pros

The quick add feature is nice. Additionally, we have enable automatic email confirmations in our system to be send.

Cons

Sometimes the names and emails for the guests profiles aren't recognizable. I have had to submit a few work orders for this.

Source: Capterra
 

Lauren from Brays Island Plantation
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Overall it is good

Ease-of-use

Functionality

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Easy use for all of my staff. Convenience for ownership. Sometimes the email confirmations are messed up though. Different fields don't read certain email addresses or names so hopefully that will get fixed.

Pros

Updates all the time. Color coding. Guest functions are easy to setup. Live chat is nice. It is easy to update the profiles.

Cons

Customer support can be difficult sometimes. Some of the functions are not the best. Group bookings aren't easy.

Source: Capterra
 

Sandra from Tres Palmas Inn and Villas
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

OK

Ease-of-use

Functionality

Product Quality

Customer Support

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Organize reservations work.

Pros

User Friendly It was easy to set up. It is easy to use and visually easy to understand. For poeple that are not that computer literate, can be used immedately.

Cons

Glitches that do not allow you to perform certain tasks. such as not being able to get all fields in the reports.

Source: Capterra
 

Diane from Quilter's Cabin Retreat
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

The program isn't set up to handle the way I book for my retreat. But the team customized it for me!

Ease-of-use

Functionality

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Previous to using EasyInnkeeping, I was using Excel + Quickbooks + Google Calendar. This makes life SO much easier!

Pros

Tech support - 9 years ago when I started using the program, I had difficulty customizing it to handle the parameters for my retreat facility. The team was able to give me workarounds that make it work for me!

Cons

Sometimes it doesn't work the way I expect it to - sometimes status on the calendar doesn't show properly. I experience a little bit of difficulty editing the confirmation letters.

Source: Capterra
 

Lynn from Hide Away Cabins by the Lake
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Ive been using Grace for almost 10 years

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Making reservations is easy

Pros

Technical support. The team in the support group is very very knowledgeable and always has an easy answer

Cons

It is constantly freezing up or needing to log on again if it sets too long. I then have to log in and lose the reservation that I've started

Source: Capterra
 

Lori from The Branson Hotel
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Never had any issues that customer service did not promptly help to fix.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

System is very easy to train new staff on. Reporting and making changes on system is very easy. Love that I can auto generate letters to each & every guest!

Source: Capterra
 

Millian from Ann Wigmore Institute
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

EZI is very good for the use that I have for it, a whole different category than just a hotel.

Ease-of-use

Functionality

Product Quality

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Ease-of-use
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That I am able to make reservations and send from any of my devices and adapt the software to what I actually need.

Pros

The software is very good for the use that I have for it. I used it in a different category than what it is actually set up for and so far up to now I have been able to adapt it for my needs.

Cons

Hi the new templates are a little bit confusing to someone that does not have all the technology and up to date features that has been recently installed.

Source: Capterra
 

Linda from Just Passing Through, Inc.
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Before EasyInnKeeping my business was a disaster. It was difficult to keep track of reservations.

Ease-of-use

Functionality

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Ease-of-use
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Helps me stay organized. Easy to use.

Pros

I like the fact that I can see everything on one page. There are many features that I haven't used yet, but will be using them because of their functionality.

Cons

One thing I've found that I don't like is that I can't change the name of the guest without deleting the reservation and re-creating it.

Source: Capterra
 

Sahidur from Distinct Inc
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

Very easy to access and use

Ease-of-use

Functionality

Product Quality

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Pros

You can check pretty much everything and status recode etc. Printable. It has also inventory control provisions.

Cons

Not really. But one thing I should really like say that in the of enter the guest information need to click at least 2 times . If it fixed it will be the best software in the market.

Source: Capterra
 

SAHIDUR from Distinct Inc

May 2017

May 2017

Very good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

It is very easy to operate, this is really very useful to run a hotel big or small, this software is printer friendly.

Source: Capterra
 

Shelli from Flip Flop Beach Rental
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Best Hospitality software I have ever used!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Their customer service is amazing and always available! Product is so easy to learn and use. They listen to your needs and making adjustments to your needs.

Pros

Ease of use

Cons

NOTHING!

Advice to Others

Please dont change its perfect for my needs.

Source: Capterra
 

Shelli from Flip Flop Beach Rental
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Awesome product and Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Value for Money
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Support

I have used this product for 7 years and it is amazing! Easy to use and service is unbelievable.. any time and day they will be there!

Pros

Everything!!

Cons

Nothing

Advice to Others

Must have best software I have ever used

Source: Capterra
 

Nikki from Ridgemark Golf Club & Resort
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Gracesoft Service is on par with ease of use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
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Support

The Easy Inn keeping system is easy to understand and use. The more I use the product, the more I learn about the functions. If ever a problem, the customer service team is always up for the challenge.

Pros

The ease of use and understanding

Cons

Some features are difficult to maneuver for the first time, but once you've done it a few times it sticks

Source: Capterra
 

Chris from Episcopal Church Center of Utah
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Easy Innkeeping Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

I work for a small 14-room hotel and we use Easy InnKeeping software. It's not exactly geared to our operation, but the GraceSoft staff have been very accommodating about adding enhancements to help lighten our load. Their help by chat is very, very good, with technicians who are committed to improving your experience and knowledge. I would recommend Easy InnKeeping for smaller hotel spaces.

Pros

Ease of use, adaptability to some of our more esoteric problems like two unrelated individuals in one room, each paying for his own accommodations.

Cons

The learning curve is pretty steep, but once you are experienced, the software is intuitive.

Advice to Others

Watch the YouTube instructional videos. They're extremely helpful.

Source: Capterra
 
 
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