Eventbrite vs Innkeeper's Advantage

RATING:

4.6

(5020)

Eventbrite has 5020 reviews and a rating of 4.61 / 5 stars vs Innkeeper's Advantage which has 20 reviews and a rating of 4.9 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (5020)
4.9 (20)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
April 19, 2024
January 30, 2022
Pros/Cons
  • Pros

  • Their reach is far greater than mine is, as a small non profit, so their built in marketing and promotion is a true feature.
  • The cost - FREE - of course is great. The ability to create and collect custom fields of information.
  • Cons

  • I don't have any reason to hate or dislike this software actually. Unless its page load that sometimes takes more time than other website.
  • It was confusing for my users to use the system from their end. It was common for people to register wrong.
Read all user reviews
  • Pros

  • Their support is second to none and take ownership of your concern the moment they are contacted. This service is the gold standard of Bed and Breakfast websites.
  • I feel very good about choosing Innkeeper's Advantage as our reservation and hospitality property management software and would highly recommend it to anyone.
  • Cons

  • Every once in a while a guest will lose the last step in the reservation process - hard to tell if this is operator error or a loss of connection over a mobile phone or what.
  • The smallness of the + you have to click on. As a 67 year old business owner, it is hard for me to see small print, even with my glasses.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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5 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos