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eviivo vs ResNexus

eviivo vs ResNexus

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Overall Rating
4.1 (393)
4.8 (405)
Ease-of-Use
4 / 5
4.6 / 5
Value for Money
4 / 5
4.6 / 5
Customer Support
4.1 / 5
4.8 / 5
Functionality
4 / 5
4.6 / 5
Last Review Written
March 12, 2025
March 11, 2025
Pros/Cons
  • Pros

  • Their great platform - and excellent eviivo workers - Like superior eviivo workers [sensitive content hidden.
  • I am now very satisfied with it and enjoy using it. Whenever I am stumped on how to do something, there is always someone on the help desk that sets me straight.
  • Being very new to this type of software, we were very pleased with how easily we picked it up, with the help of their excellent customer service team.
  • Cons

  • So much so that we are no longer with Expedia. Expedia repeatedly blamed eviivo and eviivo blamed Expedia.
  • Then, wrong rates were posted for a period, and until a correction could be made, we lost another $450.
  • I complained but NO ONE ever replied to my emails. They pretend listening to you, when you phone their.
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  • Pros

  • Resnexus support it awesome and they really care. Love the visual grid and the ability to make fractional bookings.
  • I have grown to really appreciate their dedication to making the system better and better.
  • Hopefully things have changed at ResNexus, it has been 7-8 years since I used them. They were recommended by another small bnb who was happy with them.
  • Cons

  • Whenever I have contacted Resnexus with a problem , first they always blame the platform.
  • In regards to the reservation system, it is a bit annoying that when I mark a checked-out, it does not take me back to the grid.
  • Resnexus is not able to make out correct guest invoices. I have my charges fixed, the same for each platform.
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Pricing Range
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$
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$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

6 Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos