Exercise.com

RATING:

4.8

(166)

About Exercise.com

Exercise.com is an all-in-one platform powering the next generation of fitness businesses. The Exercise.com platform includes everything you need to manage your fitness studio, gym, personal training business, or wellness center through our custom-branded web and mobile apps designed specifically for fitness businesses. Use our software sell workouts, group challenges, livestreams, and more. Effortlessly log workouts, conduct digital assessments and create custom workouts in a fraction of the time you thought possible. Acquire, nurture, and retain clients with full CRM and lifecycle management capabilities. Delight your clients with Exercise.com. Train clients: Manage everything related to a client’s workout in one place while easily logging workouts from your custom-...

Exercise.com Pricing

For detailed pricing information, reach out to us at: - Email: Sales@Exercise.com - Schedule a 15-min demo with a Fitness Pro: https://www.exercise.com/demo/start

Starting price: 

$239.00 per month

Free trial: 

Not Available

Free version: 

Not Available

The All-in-One Platform for Fitness Businesses

Exercise.com Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Exercise.com

1 - 5 of 166 Reviews

Anonymous

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2024

Exercise.com Review: Exercise.com was a Game Changer!

User Profile

Jesse

Verified reviewer

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Great product and service

Overall experience is excellent. We are able to handle our scheduling, payments, workout logging, and client information all under one platform. Additionally, our requests for support are dealt with in a timely manner.

PROS

Great platform and very customizable. Works well via mobile app, tablet, and desktop.

CONS

Our business functions differently than 99% of other fitness businesses so we need different features that aren't always available. However, the Exercise.com team has done a good job responding to our requests and developing new features at our request.

Reason for choosing Exercise.com

Better customer service

Vendor Response

Thanks for the review, Jesse! We appreciate the feedback and we are always looking to improve our software/build out new features. Please reach out if we can help in any way!

Replied May 2021

Max

Sports, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Perfect software for my business

Love it

PROS

This software has a ton of customizable features that can help in all aspects of what we do, including scheduling and remote training!

CONS

Small bugs here and there but they always get it taken care of right away! They also keep improving the software with updates!

Reason for choosing Exercise.com

Ability to schedule. It’s basically mind body and train heroic combined in one app

Reasons for switching to Exercise.com

More features

Vendor Response

Thanks for the review, Max! We love the feedback and are always here to help if you have questions!

Replied February 2021

Jerry

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed April 2023

Too focused on features, not enough focus on service and functionality

Mostly disappointing, partly due to the issues we've had, but also due to the fact that the software has tons of potential. But the potential of the software is being severely limited by, from the outside looking in, what seems to be a lack of prioritization, communication, leadership, staffing...or all of the above.

PROS

Most everything needed to run a business, from Member management to programming, to billing, to scheduling, is all in one place.

CONS

At the beginning, there was an over-promise of the product which, so far, has not been delivered.Transferring and onboarding for the software left little to be desired. The onboarding Team was very helpful and diligent about answering questions. The process, though, was somewhat efficient, with a number of big mistakes. The mistakes were mostly corrected in the long run.[sensitive content hidden], our Success manager, has been super helpful. She listens diligently, follows up efficiently, and seems to care about the customer outcome. However, there seems to be a HUGE disconnect between what the right arm (the Success/Support Team) is saying/doing, and what the left arm (programmers/back-end developers/organizational leaders) are listening to/caring about. For instance, most of the bug issues we've submitted have not been resolved. The normal response when I follow up on a bug issue is "Our developers are looking into this. I'll get back to you when I know something".The software itself has a number of inefficiencies and bugs that we overlook. Of course, no product is perfect and I'm happy to overlook issues if I feel like there's something being done about them. Thus far, though, that hasn't been the case.

Reasons for switching to Exercise.com

Hoping to simplify our facility management.

Brian

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2024

Brian’s Review

10/10. I’ve already recommended it to friends and colleagues because of the amazing customer service (S/O Sage!)

PROS

Sage, the exercise.com specialist that has been helping me with the process was amazing helpful, quick to follow up and professional.

CONS

Have not come across anything I don’t like yet