Exercise.com
About Exercise.com
Exercise.com Pricing
For detailed pricing information, reach out to us at: - Email: Sales@Exercise.com - Schedule a 15-min demo with a Fitness Pro: https://www.exercise.com/demo/start
Starting price:
$239.00 per month
Free trial:
Not Available
Free version:
Not Available
Other Top Recommended Hotel Management Software
Most Helpful Reviews for Exercise.com
1 - 5 of 166 Reviews
Anonymous
Used unspecified
OVERALL RATING:
5
Reviewed March 2024
Exercise.com Review: Exercise.com was a Game Changer!
Jesse
Verified reviewer
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Great product and service
Overall experience is excellent. We are able to handle our scheduling, payments, workout logging, and client information all under one platform. Additionally, our requests for support are dealt with in a timely manner.
PROSGreat platform and very customizable. Works well via mobile app, tablet, and desktop.
CONSOur business functions differently than 99% of other fitness businesses so we need different features that aren't always available. However, the Exercise.com team has done a good job responding to our requests and developing new features at our request.
Reason for choosing Exercise.com
Better customer service
Vendor Response
Thanks for the review, Jesse! We appreciate the feedback and we are always looking to improve our software/build out new features. Please reach out if we can help in any way!
Replied May 2021
Max
Sports, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Perfect software for my business
Love it
PROSThis software has a ton of customizable features that can help in all aspects of what we do, including scheduling and remote training!
CONSSmall bugs here and there but they always get it taken care of right away! They also keep improving the software with updates!
Reason for choosing Exercise.com
Ability to schedule. It’s basically mind body and train heroic combined in one app
Reasons for switching to Exercise.com
More features
Vendor Response
Thanks for the review, Max! We love the feedback and are always here to help if you have questions!
Replied February 2021
Jerry
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed April 2023
Too focused on features, not enough focus on service and functionality
Mostly disappointing, partly due to the issues we've had, but also due to the fact that the software has tons of potential. But the potential of the software is being severely limited by, from the outside looking in, what seems to be a lack of prioritization, communication, leadership, staffing...or all of the above.
PROSMost everything needed to run a business, from Member management to programming, to billing, to scheduling, is all in one place.
CONSAt the beginning, there was an over-promise of the product which, so far, has not been delivered.Transferring and onboarding for the software left little to be desired. The onboarding Team was very helpful and diligent about answering questions. The process, though, was somewhat efficient, with a number of big mistakes. The mistakes were mostly corrected in the long run.[sensitive content hidden], our Success manager, has been super helpful. She listens diligently, follows up efficiently, and seems to care about the customer outcome. However, there seems to be a HUGE disconnect between what the right arm (the Success/Support Team) is saying/doing, and what the left arm (programmers/back-end developers/organizational leaders) are listening to/caring about. For instance, most of the bug issues we've submitted have not been resolved. The normal response when I follow up on a bug issue is "Our developers are looking into this. I'll get back to you when I know something".The software itself has a number of inefficiencies and bugs that we overlook. Of course, no product is perfect and I'm happy to overlook issues if I feel like there's something being done about them. Thus far, though, that hasn't been the case.
Reasons for switching to Exercise.com
Hoping to simplify our facility management.
Brian
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2024
Brian’s Review
10/10. I’ve already recommended it to friends and colleagues because of the amazing customer service (S/O Sage!)
PROSSage, the exercise.com specialist that has been helping me with the process was amazing helpful, quick to follow up and professional.
CONSHave not come across anything I don’t like yet