eZee Absolute Software


 

eZee Absolute from eZee Technosys is an integrated cloud-based solution designed to help hotel operators of different sizes to handle regular operational work. The software has a property management system with multi-property support, which allows hoteliers to use a single login to manage the reservations and online distribution of various properties. Users can customize the system to match the needs of their particular hotel type, whether it is an independent hotel, chain of hotels, bed and breakfast, or resort.

The "Stay View" displays the details of an individual reservation, such as guest contact information, arrival, departure dates, and billing information. The application also shows reservations in a traditional tape-chart view so that hoteliers have an overview of occupancy on a single screen.

eZee Absolute other features include a hotel channel manager that automatically updates hotels’ information on travel websites, and a restaurant POS called eZee BurrP! to manage transactions in hotel restaurants, bars, cafes and room service. The software integrates with all other eZee products, such as eZee Reservation, an online booking engine, and eZee Centrix, a channel manager.

 

eZee Absolute - Reservation view
 
  • eZee Absolute - Reservation view
    Reservation view
  • eZee Absolute - System dashboard
    System dashboard
  • eZee Absolute - Online booking engine
    Online booking engine
  • eZee Absolute - Multiproperty overview
    Multiproperty overview
  • eZee Absolute - Transactions
    Transactions
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Unix, Web browser (OS agnostic), Windows 2000, Windows 8

91 Reviews of eZee Absolute

 

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Software Advice Reviews (7)
More Reviews (84)

Showing 1-7 of 7

Marco from Quinta do Lagar
Specialty: Independent Hotel
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Has a steep learning curve but support is very responsive on showing how to use it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It provides great flexibility as far as room configuration/rates/availability
User support is usually quick to reply to emails

Cons

The user interface is poor. The menus and options are not intuitive, making it hard to navigate. If I don't use it for over a month I always need to check my notes to know how to get to the right page.

 
 

Edwin from Willowbank Hotel
Specialty: Independent Hotel
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

The software package met and exceeded our expectations.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

As we continue to use the product we will be sure to update our review.

Pros

No hardware and maintenance needed just a pc and internet connections. Very versatile and configurable to our environment.

Cons

I have not found any so far. Internet speeds are not really their fault. There is the fact that the absolute package is only online would be the only fault so far.

 
 

Mohammad from Visual technology
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Excellent experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Excellent product

Pros

Easy to use, features are very helpful, I recommend this software for all hotels, thank you for the Ezee team

Cons

Nothing, I use the trial version, and it meets our business needs, I recommend this software for all, try it and then judge

 
 

Rajagopalan from Jyothi Suites
Specialty: Conference / Banquet Center & Hotel
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Simple but powerful for small and medium hotels

Ease-of-use

Functionality

Product Quality

Customer Support

Great solution for small and medium hotels.

Pros

Customer support. Onboarding process. The functionalities are well designed. They have suite of companion solution for channel management and revenue management solutions.

Cons

Needs little bit of orientation to use the solution. But I have experienced unlimited training ( free ). They answered all my doubts.

 
 

Anita from SOURENEE LEAVES PVT. LTD.
Specialty: Resort

September 2015

September 2015

Hospitality Simplified

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

eZee Absolute is a very user friendly software and meets all our requirements related to Reservations, Accounting and Statistics. The Support Team of eZee Technosys Pvt. Ltd. is extremely helpful, cordial & professional. They have been very patient in understanding and customizing the software to suit our requirements.

Likes Least

Nothing so far. The functioning of the product and the support of the vendor is very satisfactory.

Recommendations

Should go for this software to understand the ease of operations.

 
 

Ali from SEARCH MALDIVES PVT LTD
Specialty: Hotel Management Company

August 2015

August 2015

Wide array of solutions with helpful staff

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Cloud based solution with good technical support & wide array of related solutions. Good Value for Money!!!

Likes Least

Few times i have experienced difficulty in communicating. Have experienced difficulty in managing promotions on booking.com compared to other OTAs

Recommendations

Extremely helpful and friendly staff. We are using following applications from eZee;
1. eZee absolute (Front Office Management)
2. eZee Centrix (Online Channel Management)

After using the above applications we are happy with their solutions so far and we are planning to integrate our accounting package, with eZee system. We will be taking BurrP to manage our restaurant.

Haven't had a chance to work on similar products from other competitors, but based on our experienced with eZee, i would definitely recommend their solutions to others.

 
 

Werner from La Terraza S.A.
Specialty: Other

August 2015

August 2015

eZee Absolute made our life easier

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

eZee Absolute has very useful report tools and eZee staff is always willing to help the hotelier to know all about the system.

Likes Least

I would say we do like all about the system. Maybe it should be better if we could have tutorials in spanish.

Recommendations

I would suggest to use a demo account for a few days and check if the system is good for your business. We assure you that eZee Absolute will adapt to your business, if not then eZee staff will help you find the way.

 
 
 
Showing 1-20 of 84

Liam from The Plantation
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Simple layout - easy to learn. Really responsive 24 hour Support!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Saves time. Makes us look professional.

Pros

24 hour support - suits my work hours. Simple layout - quick to train yourself. Good templates and automated processes.

Cons

Ridgid protocol which doesn't suit our property as much - but the awesome team at Ezee are sorting it out!

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: January 2018

January 2018

 

Hi Liam. We are pleased to hear from you, thanks for rating us. Glad to hear that we are able to sort out your concerns. Thank You. For any concerns, you can always write to us at cm@ezeetechnosys.com or reach us on 24*7 support panel. Regards, Team eZee.

 

Julian from Pacifico Colonial

January 2018

January 2018

Awesome support team!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It has quite a bit of features, also the support team is timely, friendly, and patient even with minor issues.

Cons

The interface can be pretty counter-intuitive. And sometimes there are round-about ways to get what you need done.

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: January 2018

January 2018

 

Hi Julian. Thanks for appreciating our support team, we have passed on your regards to them and they are excited as well to hear from you.
Regarding the cons, we are sorry to hear that you are facing some difficulties with the interface and found it somewhat difficult to use. We kindly request you to reach us on our 24x7 support or write to us at cm@ezeetechnosys.com with further details on this. We will like to work with you to resolve all your concerns. Also, let us know if you will like to get more free training for yourself and your team. Thank you. Best Regards, Team eZee.

 

Chris from KK Holiday Homes

January 2018

January 2018

A very steep learning curve for me. But must go through it to realise its potential

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Simplified my reservation. I was able to map from 1 hotel to 3 different hotel names (same hotel) in Booking.com.

Cons

Email payment receipt to guest - the simplicity of sending an receipt to guest via email is great. But I don't understand the need of duplicate copy to be sent to guest, the ID of user in the receipt - why need the ID of the person printed on the receipt. There is no logo inserted in the email receipt though the printing copy has the logo and nice fonts. The email receipt fonts are somewhat dull - please update this feature, eZee.

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: January 2018

January 2018

 

Hi Chris. We are glad to hear from you, and thanks for raising your concerns. In an endeavour to ensure 100% client satisfaction we have taken a note of your concern, and have forwarded it to our technical team. The team will check the concerns and will work upon. If there are any further concerns, you can write to us at support@ezeetechnosys.com or you can connect with us on our live support portal.
Regards, Team eZee.

 

Sandeep from Cafe Blue
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Well, its a great experience with ezee. Specially its customer care representative.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

First of all its very simple to use. if you have any queries you can contact the customer care any time. They are always there to help you.

Pros

The software is very easy to use, as compared to other software. I love using this software. its a great experience with ezee. I would specially like to mention that the customer care representatives are very helpful. Specially i would like to mention & appreciate the rep who made my work very easy. Thanks to him.

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: December 2017

December 2017

 

Hi Sandeep. We are glad to hear from you. Thanks for taking time to review us. We have passed on your regards to our support team and hearing the same they are delighted. We¿ll keep on providing best of our services as always. Say hello anytime at cm@ezeetechnosys.com. Best wishes from Team eZee!

 

ursula from hotel cucuve suites

December 2017

December 2017

the experience with eAbsolute is quite positive, it helps to manage the reservations very easily.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

you can change and modify the reservations very easy. even the feature to hold a reservation with the remember email is quite good

Cons

the software needs quite good internet connection and in galapagos most of the time the internet is bad. so the software is very slow and you have to restart the system quite often

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: December 2017

December 2017

 

Hi Ursula. Thanks for the positive response, we are glad that you found our system easy and helpful. Regarding the cons, it's a cloud-based system and a stable internet connection is one of its prerequisites. If this is happening frequently and there is no good internet service provider at your location then you can consider switching to eZee FrontDesk - An on-premise PMS system that does not needs an internet connection to operate but it may incur hardware expenses. You can discuss the same with your dedicated account manager or you can write to us anytime at cm@ezeetechnosys.com. Best Regards, Team eZee.

 

Rajesh from Roadhouse Hostels

November 2017

November 2017

We have been using Ezee for the last 3 years and very happy with their customer service.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We are a chain of hostels, Ezee customised and configured their product according to our requirements. Their software is very easy to use. They provide free training whenever required. It has definitely helped us in smoothening our operations .
The various reports that can be generated reduces manual work and minimises errors.

Cons

Reputation management is missing. Integration with TripAdvisor and other popular Ota's like booking.com, Makemytrip,GoIbibo to reply their reviews directly from the platform would be really helpful and unique.

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: December 2017

December 2017

 

Hi Rajesh,
Thank you for your amazing words! We are glad to know that our solutions have made your business operations simplified.
Regarding the cons we do offer reputation management solution in association with RepUp. You can contact your account manager for the same. I hope this helps. Best regards, Team eZee.

 

Cecilia from COLIBRI

November 2017

November 2017

eZee Absolute is fast, user friendly and provides us a great experience.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We like this software because it provides us great tools to be able to manage the hotel. We optimize our and inventory.

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: November 2017

November 2017

 

Hi Cecilia, You made our day with this amazing stars and comments. We are happy to know that our product could fulfill all the requirements for your business. We look forward to serving your business for long run. Do keep sharing your experiences with us. :) Regards, Team eZee!

 


November 2017

November 2017

Very satisfied

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Fully support to all our operation

Pros

Complete, easy to use, efficent support and very kind support team, growing functions, nice and useful user interface

Cons

Would be appreciated accessing to online help and function description within each screen. Some improvement is requested on reports parameter.

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: November 2017

November 2017

 

Thank you for taking time to write us. We are glad to know that you found our system satisfactory and easy. Please write to us at cm@ezeetechnosys.com, we will be more than happy to solve your request. :)

 

Raj from Hotel Manwar
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

I am using this software from last one year. Very easy as per name ezee

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Over booking and and no need to update all OTAs
Very easy for me this Ezee software

Pros

User friendly process to work with this PMS and I can access this from any where. And also support from Ezee is very good.

Cons

New update I don't like so I am using my old version because I feel that its easy for me. In mobile by web its not working update rate and all

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: December 2017

December 2017

 

Hi Raj. Thanks for the appreciation. Regarding the cons, all our users are updated to new version, so you must be accessing the new version only. Regarding mobile web we have not found any issues at our end nor any such incidents are reported from any of our clients. It might be a temporary glitch in our system or you might be using an outdated or unsupported mobile browser. Incase if you are still facing issues you can contact your account manager or get in touch with us through 24*7*365 live support or write to us at cm@ezeetechnosys.com
Best Regards, Team eZee.

 

Sanjayan from Rams guest House (Madhubani Rams pvt Ltd)

November 2017

November 2017

Cost effective solution gori hoteliers

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

User friendly and live support. Seldom had any unresolved issues.
Switching over from one hotel to another is very easy in group hotelering. Can view guest checked in and reports of invoice breakdown gives proper idea of business generated

Cons

Cancellations are not reflected on OTA software . This has to be resolved at the earliest in consultation with Booking.com. otherwise it is a revenue loss for business entities

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: November 2017

November 2017

 

Thank you Sanjayan for sharing your experience with us. Happy to serve you with the best solution we had. And about your concerns I would like to say all cancellations from OTAs do reflect on our channel manager if the bookings come after the property is switched to our software. However, there are such scenarios, we will have no reference of cancelled bookings like, you already had a booking from OTA before connecting with eZee and that booking gets cancelled. Though, there are some OTAs which allow sharing of bookings while connect with them and with such OTAs we do reflect even the cancellations even if the bookings are taken before connecting with eZee. Though, you have any queries, you know where to reach us any day. Stay tuned for best of the assistance from team eZee!

 

Ahmed from LVIS hotels
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Very easy customer service and helpful 24hrs live support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Manage my Hotels efficiently

Pros

It lets me manage both my properties very efficiently. Very easy interface. Less errors than the PMS I had before

Cons

Mobile app can be improved. It gets stuck while switching the properties and also does not let me make new reservations

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: November 2017

November 2017

 

Hi Ahmed, Thanks for the awesome review. Also, we are sorry to hear that you are facing issues with our mobile app. We have passed on your feedback to our app development team and our team is working on it, if there will be a bug from our side it will be surely fixed. Also, we constantly release app updates, new reservation feature is already in our plan and we hope to release it soon in our future updates. If there is anything we can be of help to you, please write to us at cm@ezeetechnosys.com
Best Regards, Team eZee.

 

Juliette from Lar Amorosa Boutique B&B
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Ezee Is been a Great help with handling inventory and prices by using their mobile app .

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Its user friendly.

Pros

Instant room block or change the rate based on requirement. Over all the usage of this app good and friendly.

Cons

I have to use the new Centric but for any major changes i have to return to old extranet.

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: November 2017

November 2017

 

Hi Juliette. We are grateful to hear that we have been of help to you especially with our mobile app. Regarding the issue faced by you in managing major changes on the new centrix interface, we would like to know more about this issue, so that we can resolve it. Request you to reach us on our 24x7 live support or write to us at cm@ezeetechnosys.com
Thanks and Regards, Team eZee.

 

Rajiv from French haveli

November 2017

November 2017

Using Ezee has made our work very simple and easy. They company is very supportive and prompt.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been able to automate our booking system effectively, the software operation is simple hence its easy to train staff.

Pros

This software initial setting up cost or fixed cost in nil. This make is Flexible as we are small properties in one group.

Cons

May be could improve more on the communication templates. We need to have more photos or sliders in our templates.

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: November 2017

November 2017

 

Thanks Rajiv for your amazing review. We always take pride in serving client like you. Regarding your custom requirements, we do help with such requirements to customize templates as per your need. Do drop by and send us your requirements at cm@ezeetechnosys.com anytime. Happy to help, Team eZee!

 

Deep from Zostel
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

Highly diverse in funcionality!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

eZee offers the precise results and level of management that a large chain like Zostel needs; also including a range of valuable features for financial tracking. It has indeed been helpful in helping us manage a growing hostel chain.

Additional Note: 24x7 support, and swift resolution of queries

Cons

The user interface could be worked upon a bit, bringing more intuitiveness to it.
The last UI update was long ago.

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: November 2017

November 2017

 

Hi Deep. We are happy to serve you with our solutions in your growing hostel chain business. Our support team is delighted regarding the positive vibes received from customers like you. We always strive to improve our products, your feedback has been passed on to concern teams. You can write to us anytime with your valuable feedback, suggestions and if there is anything we can help you with at cm@ezeetechnosys.com
Thanks and Regards,
eZee Team

 

Aditya from Zostel
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

All-Round Performance! Been using since 2013

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Apart from being affordable, eZee is pretty straight forward too! Owing to the simplicity of the software, the new joinees take a week or so going through and practicing, and within no time they are up and running.. checking guests in, printing folios, making modifications in the booking and generating reports.

Cons

The reports section, which is already extemely vast, could be further customized to suit requirements.

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: November 2017

November 2017

 

Dear Aditya, Thank you for your wonderful feedback. We are glad you find our solutions easy and effective for your property. For your concern to customized reports, our team will be happy to help you with customizing them as per your need. Kindly write to cm@ezeetechnosys.com. Best wishes, Team eZee.

 

Hariprasad from Namasthe Hotels
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Best

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of Use, True value for Money, best Customer support anytime.

Pros

Good Customer support,Quality product,Easy to use,these are best features to love eZee ,I have tried many POS and Channel Manger , Ezee is really recommendable for anyone

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: November 2017

November 2017

 

Thank you Hariprasad for your amazing words and recommendation.We take pride in simplicity of our solutions. Stay in touch and say hello to us at cm@ezeetechnosys.com. Best regards, Team eZee.

 

Nupur from White Rann Resort
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

User friendly and easy to operate, Overall Good & Satisfactory, Though requires more customization .

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

As is the Name "Ezee" so is the software to use ;-) Easy to access, Easy to understand. Simple and not too much complicated. Less time consuming. Productive.

Cons

Should have many more customizing options in terms of flexibility, Not very reliable, Some bugs that need a bit fixing, BUT that's OK as it's individual and situational

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: November 2017

November 2017

 

Thanks Nupur for your valuable feedback. We are glad you found our solution easy and satisfactory. Would you please share your concerns regarding bugs and requirements to our team at cm@ezeetechnosys.com? Our team would be happy to hear from you although you term it as individual and situational. Do keep it in touch. Best regards, Team eZee.

 

Kriti from WHITE RANN RESORT

November 2017

November 2017

Good software with great pricing and value .At the same time tech team is easily reachable.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Good overall solution for managing rooms and reservations. Has made the whole process simple and easy to follow for front desk staff

Cons

Ours is a seasonal property which operates for only 4 Months in a year & it requires regular brainstorming regarding Features & Functionality . Though the customer support team is easily reachable there should be a little flexibility in terms of features.

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: November 2017

November 2017

 

Hi Kriti, We are glad to hear that our solution has simplified your resort operations. Regarding features and functionality, we are open for custom requirements. We request you to write to us at cm@ezeetechnosys.com Thanks and Regards, Team eZee

 

Kapil from Hotel Parvati Palace

November 2017

November 2017

Good Cloud software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

You get a good training when you start with. As it a cloud one, it doesnt take long to load or to refresh or change the screens. It can only manage rooms but not banquet. You have to look for workaround. Reporting is good.

Cons

No banquet management. They attend to customer calls but have very beginners assigned from whom you have to communicate couple of times. And then you dont get the best of the solution. GST handling needs to be nurtured.

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: November 2017

November 2017

 

Hi Kapil. Thanks for taking time to review us. I am sorry to hear that our customer support team could not delight you even though all our support persons go through a well structured and supervised training. In case you did not get a satisfactory answer from our support team, you can always reach to your dedicated account manager or write to us at cm@eZeetechnosys.com and we will ensure that your concerns are addressed satisfactorily. For managing banquet, you can try our solution POS eZee BurrP!. Its features will help you to manage your banquet efficiently. You can know more about it on www.ezeeburrp.com. And regarding GST handling we request you to write to us with some more details at gstindawebinar@ezeetechnosys.com so that we can work-around.
I hope this helps.
Thanks and Regards, Team eZee

 

manohar from cool palace hotels
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

from last 3 months i conect with eazzye but my system not update 100%

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

not update till today

Pros

billing software makes as per our requirement. but nobody cont us about our requirement. I cont with team but no any result. please improve your service

Cons

system is good . team work not support. update my system after some time his department changed next team did not support us

Review Source: Capterra

  Response: eZee Technosys, eZee Technosys Pvt. Ltd.

Date: August 2017

August 2017

 

Dear Manohar,
Thank you for feedback and pardon for the communication glitch you experienced. Our team is already working on your case. We look forward to ensure that you are satisfied with our services and solutions. Do write to us at cm@ezeetechnosys.com for your further queries. Best wishes from Team eZee.

 
 
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