eZee Absolute Software

Quick and Easy

Pros

quite easy to get adapt to the system, user friendly. live support is quick and responsive thanks to Mr. Sagar. working on the cellphone apps, moving forward since 2years ago when i 1st started

Cons

too many limitation, many function is not practical, and too many updates within days, should accumulate the system update and do it once a months or more.

Pros

That I can log into the system and have full access. That the system is web based / cloud bases which means I can log in from everywhere!

Cons

There are a couple of negatives. You have to learn and remember how to navigate the site. Also we were promised a seamless integration with airbnb and that was not true. Rates don't upload immediately. I believe this problem will be resolve from 1 August 2018?????
Also we request a report that show all booking details for a guest including when payment was received, etc. It is months later and we are still waiting.

Pros

The Reservation list, Group Booking, Folio Management, Invoice, Stay View interface, Housekeeping, Maintenance, eZee Centrix, and eZee Reservation.

Cons

The eZee Absolute hotel app sometime slow and lag especially the notification page. Furthermore, it doesn't have the feature of making a reservation.

Pros

I can manage all the Rates/Inventory and the Bookings from one place, like Expedia and Booking.com from one portal.

Cons

Nothing as of now, because I am still learning the software but this eZee Centrix is works much better then other Channel Managers..

Pros

when changes are made in the rates and availability they are displayed on other OTA's with in a second.

Cons

We have still not faced any problems relating to the software. Its working properly and rates and availability are updated on time.

Pros

It's very easy as it's name eZee. Many operations from one place. This PMS is awesome and works very efficient and can manage all from one place or view.

Cons

There's nothing so far where I can say least things about this software. But sometimes it runs very slow.

This PMS is very efficient and makes my work more easier, I can have the best view of the Rooms and the Guest in the Room View Option as well as Stay View. I like the Night Audit Feature. And I can do the operations from one place such as void, cancel, amend stay, room move, settle folio, checkin, checkout etc..
I just love this PMS

Pros

its friendly use.. easy to manage it . It works absolutely fine and much faster than any other cloud based PMS.

Cons

Manage the Bookings on One Screen. Very easy to do the Operations and have the best features. I like it.

Pros

We are using the eZee Front Office software since last two years and found it very simple to understand for every one . It makes all the Front Desk operations very fast and accurate and we are completely satisfied with it. The regular updates and new features added everytime saves time, and makes guests happier.

Cons

No comment. All works perfectly in my personal experience. outstanding service by the team. Thanks again guys

Pros

The bookings engine front end and back end is great. The new UI is great for the Analytics. The functions and few features are great if we compare it to the pricing. Support provided by the Support guys are best in class so overall its an awesome combo.

Cons

The booking reports need to be improved. Also when the report is exported to excel the format is not very great to play with the data.

Pros

Most of it a quite useful, managing the rates and inventory all at once. Frontdesk, centric are easy to use, checking reports and monitoring our daily operation easily.

Cons

some features are not to our requirement - such as getting individual report of each room unit. That plays an important role in our business - vacation rental management, where we report to each individual owners of the property units.
Managing some changes of settings would be great if all properties can be done at once.

Pros

- More Functions
- Ease of uses
- Attractive Interface
- Well Document Guidelines
- 24/7 Live Support from eZee teams

Cons

- Account manager is really helpful who is always support all kind of helps.
- Few click to perform operations

Its make a hotelier life easy.

Pros

Great User Interface, We can easily create multiple users and easy to manage. Easy to connect with all OTA,s

Cons

Nothing, ezee is very nice they have a great team who help us all the time. They have a great response time

A better trained staff and a better managing of the hotel´s Front Desk and Houskeeping

Pros

Easy lay out for Front Desk staff. All important information at a glance. Easy management of reservations, rooms, check in, check out.
Reports for all important daily operations for the hotel, Front Desk, Housekeeping, Back Office and Managers.

Cons

I´d add an faster way to assing the reservation to the rooms, a feature where the Hotel Manager could set line guidance for the assigment of the rooms and it would be done automaticaly by the system for all reservations upon request.

Pros

How user friendly it is. The fact that it is Cloud based and I can work from wherever I want in the world. Grate customer report.

Cons

There are a few things I would like to see improved:
The possibility that it's possible to search for a voucher number
When making a group booking I would like the reservation card to open directly, it is time consuming to have to search for the reservation again to finalize the booking each time you make a reservation.
That it is possible to have a group name and then name for each individual of the group at the same time

Pros

Very user friendly with all necessary features. Frequent updates to ensure that everything is up-to-date and any requested improvements are implemented.

Cons

The function to manage groups in the system was not great once we started using Ezee two years ago, but is already multiple times better than what it was.

easy to use , channel manager, support for issues is great

Pros

easy to use , integration with channel manager , booking engine include , the response time from the support team very great

Cons

customization based on their plan only also the print out on flash player which is need to be developed

Pros

Really easy and simple interface and operation is really straight forward and easy. Simple to teach new users

Cons

Web based can cause slight delays sometimes. When dealing with group bookings there are a few features missing which we are hoping to get added soon

Pros

Ezee absolute is cloud base front desk management is all best feature is dirct booking receive in absolute.

Cons

its room lock and show booking status & guest database inventory report sale report and also good guest review .

Proper Management of Hotel in one package

Pros

The best part I like in PMS is that it is very user-friendly and easy to train staff and also I like the user interface. Th best support is given by Local team and I used to call every time to them and they helped us to understand and solve our queries immediately in quick time.

Cons

For one concern, we need to take 3-4 reports instead it should be in one report, though Local team support is in contact and they are building features time to time

Pros

We use eZee products across all our 27 properties. We are impressed with the overall experience and specifically with clean UI, and the user-friendly PMS. It is so intuitive that a new joinee can learn the PMS in a day.

Response time of the customer support team is impressive. Support team makes sure that even the biggest of issues get resolved immediately.

Cons

The templates could be designed better to look more aesthetically appealing.
Integration with popular OTA's to reply their reviews directly from the platform would be really helpful.