eZee Absolute Software


 

eZee Absolute from eZee Technosys is an integrated cloud-based solution designed to help hotel operators of different sizes to handle regular operational work. The software has a property management system with multi-property support, which allows hoteliers to use a single login to manage the reservations and online distribution of various properties. Users can customize the system to match the needs of their particular hotel type, whether it is an independent hotel, chain of hotels, bed and breakfast, or resort.

The "Stay View" displays the details of an individual reservation, such as guest contact information, arrival, departure dates, and billing information. The application also shows reservations in a traditional tape-chart view so that hoteliers have an overview of occupancy on a single screen.

eZee Absolute other features include a hotel channel manager that automatically updates hotels’ information on travel websites, and a restaurant POS called eZee BurrP! to manage transactions in hotel restaurants, bars, cafes and room service. The software integrates with all other eZee products, such as eZee Reservation, an online booking engine, and eZee Centrix, a channel manager.

 

eZee Absolute - Reservation view
 
  • eZee Absolute - Reservation view
    Reservation view
  • eZee Absolute - System dashboard
    System dashboard
  • eZee Absolute - Online booking engine
    Online booking engine
  • eZee Absolute - Multiproperty overview
    Multiproperty overview
  • eZee Absolute - Transactions
    Transactions
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Unix, Web browser (OS agnostic), Windows 2000, Windows 8

80 Reviews of eZee Absolute

 

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Software Advice Reviews (7)
More Reviews (73)

Showing 1-7 of 7

Marco from Quinta do Lagar
Specialty: Independent Hotel
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Has a steep learning curve but support is very responsive on showing how to use it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It provides great flexibility as far as room configuration/rates/availability
User support is usually quick to reply to emails

Cons

The user interface is poor. The menus and options are not intuitive, making it hard to navigate. If I don't use it for over a month I always need to check my notes to know how to get to the right page.

 
 

Edwin from Willowbank Hotel
Specialty: Independent Hotel
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

The software package met and exceeded our expectations.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

As we continue to use the product we will be sure to update our review.

Pros

No hardware and maintenance needed just a pc and internet connections. Very versatile and configurable to our environment.

Cons

I have not found any so far. Internet speeds are not really their fault. There is the fact that the absolute package is only online would be the only fault so far.

 
 

Mohammad from Visual technology
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Excellent experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Excellent product

Pros

Easy to use, features are very helpful, I recommend this software for all hotels, thank you for the Ezee team

Cons

Nothing, I use the trial version, and it meets our business needs, I recommend this software for all, try it and then judge

 
 

Rajagopalan from Jyothi Suites
Specialty: Conference / Banquet Center & Hotel
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Simple but powerful for small and medium hotels

Ease-of-use

Functionality

Product Quality

Customer Support

Great solution for small and medium hotels.

Pros

Customer support. Onboarding process. The functionalities are well designed. They have suite of companion solution for channel management and revenue management solutions.

Cons

Needs little bit of orientation to use the solution. But I have experienced unlimited training ( free ). They answered all my doubts.

 
 

Anita from SOURENEE LEAVES PVT. LTD.
Specialty: Resort

September 2015

September 2015

Hospitality Simplified

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

eZee Absolute is a very user friendly software and meets all our requirements related to Reservations, Accounting and Statistics. The Support Team of eZee Technosys Pvt. Ltd. is extremely helpful, cordial & professional. They have been very patient in understanding and customizing the software to suit our requirements.

Likes Least

Nothing so far. The functioning of the product and the support of the vendor is very satisfactory.

Recommendations

Should go for this software to understand the ease of operations.

 
 

Ali from SEARCH MALDIVES PVT LTD
Specialty: Hotel Management Company

August 2015

August 2015

Wide array of solutions with helpful staff

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Cloud based solution with good technical support & wide array of related solutions. Good Value for Money!!!

Likes Least

Few times i have experienced difficulty in communicating. Have experienced difficulty in managing promotions on booking.com compared to other OTAs

Recommendations

Extremely helpful and friendly staff. We are using following applications from eZee;
1. eZee absolute (Front Office Management)
2. eZee Centrix (Online Channel Management)

After using the above applications we are happy with their solutions so far and we are planning to integrate our accounting package, with eZee system. We will be taking BurrP to manage our restaurant.

Haven't had a chance to work on similar products from other competitors, but based on our experienced with eZee, i would definitely recommend their solutions to others.

 
 

Werner from La Terraza S.A.
Specialty: Other

August 2015

August 2015

eZee Absolute made our life easier

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

eZee Absolute has very useful report tools and eZee staff is always willing to help the hotelier to know all about the system.

Likes Least

I would say we do like all about the system. Maybe it should be better if we could have tutorials in spanish.

Recommendations

I would suggest to use a demo account for a few days and check if the system is good for your business. We assure you that eZee Absolute will adapt to your business, if not then eZee staff will help you find the way.

 
 
 
Showing 1-20 of 73

Sanjayan from Rams guest House (Madhubani Rams pvt Ltd)

November 2017

November 2017

Cost effective solution gori hoteliers

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

User friendly and live support. Seldom had any unresolved issues.
Switching over from one hotel to another is very easy in group hotelering. Can view guest checked in and reports of invoice breakdown gives proper idea of business generated

Cons

Cancellations are not reflected on OTA software . This has to be resolved at the earliest in consultation with Booking.com. otherwise it is a revenue loss for business entities

Review Source: Capterra
 

Ahmed from LVIS hotels
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Very easy customer service and helpful 24hrs live support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Manage my Hotels efficiently

Pros

It lets me manage both my properties very efficiently. Very easy interface. Less errors than the PMS I had before

Cons

Mobile app can be improved. It gets stuck while switching the properties and also does not let me make new reservations

Review Source: Capterra
 

Juliette from Lar Amorosa Boutique B&B
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Ezee Is been a Great help with handling inventory and prices by using their mobile app .

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Its user friendly.

Pros

Instant room block or change the rate based on requirement. Over all the usage of this app good and friendly.

Cons

I have to use the new Centric but for any major changes i have to return to old extranet.

Review Source: Capterra
 

Rajiv from French haveli

November 2017

November 2017

Using Ezee has made our work very simple and easy. They company is very supportive and prompt.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been able to automate our booking system effectively, the software operation is simple hence its easy to train staff.

Pros

This software initial setting up cost or fixed cost in nil. This make is Flexible as we are small properties in one group.

Cons

May be could improve more on the communication templates. We need to have more photos or sliders in our templates.

Review Source: Capterra
 

Deep from Zostel
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

Highly diverse in funcionality!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

eZee offers the precise results and level of management that a large chain like Zostel needs; also including a range of valuable features for financial tracking. It has indeed been helpful in helping us manage a growing hostel chain.

Additional Note: 24x7 support, and swift resolution of queries

Cons

The user interface could be worked upon a bit, bringing more intuitiveness to it.
The last UI update was long ago.

Review Source: Capterra
 

Aditya from Zostel
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

All-Round Performance! Been using since 2013

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Apart from being affordable, eZee is pretty straight forward too! Owing to the simplicity of the software, the new joinees take a week or so going through and practicing, and within no time they are up and running.. checking guests in, printing folios, making modifications in the booking and generating reports.

Cons

The reports section, which is already extemely vast, could be further customized to suit requirements.

Review Source: Capterra
 

Hariprasad from Namasthe Hotels
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Best

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of Use, True value for Money, best Customer support anytime.

Pros

Good Customer support,Quality product,Easy to use,these are best features to love eZee ,I have tried many POS and Channel Manger , Ezee is really recommendable for anyone

Review Source: Capterra
 

Nupur from White Rann Resort
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

User friendly and easy to operate, Overall Good & Satisfactory, Though requires more customization .

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

As is the Name "Ezee" so is the software to use ;-) Easy to access, Easy to understand. Simple and not too much complicated. Less time consuming. Productive.

Cons

Should have many more customizing options in terms of flexibility, Not very reliable, Some bugs that need a bit fixing, BUT that's OK as it's individual and situational

Review Source: Capterra
 

Kriti from WHITE RANN RESORT

November 2017

November 2017

Good software with great pricing and value .At the same time tech team is easily reachable.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Good overall solution for managing rooms and reservations. Has made the whole process simple and easy to follow for front desk staff

Cons

Ours is a seasonal property which operates for only 4 Months in a year & it requires regular brainstorming regarding Features & Functionality . Though the customer support team is easily reachable there should be a little flexibility in terms of features.

Review Source: Capterra
 

Kapil from Hotel Parvati Palace

November 2017

November 2017

Good Cloud software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

You get a good training when you start with. As it a cloud one, it doesnt take long to load or to refresh or change the screens. It can only manage rooms but not banquet. You have to look for workaround. Reporting is good.

Cons

No banquet management. They attend to customer calls but have very beginners assigned from whom you have to communicate couple of times. And then you dont get the best of the solution. GST handling needs to be nurtured.

Review Source: Capterra
 

manohar from cool palace hotels
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

from last 3 months i conect with eazzye but my system not update 100%

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

not update till today

Pros

billing software makes as per our requirement. but nobody cont us about our requirement. I cont with team but no any result. please improve your service

Cons

system is good . team work not support. update my system after some time his department changed next team did not support us

Review Source: Capterra
 

Manpreet from Lavender Hotel

June 2017

June 2017

Yeah It was a great Experience with CSR , he always in supportive mode and full of knowledge.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to handle and always good to use as it is a cloud system, no worries about the data loose and system crash.

Cons

sometime slow and we feel a common problem every month that even we paid the Invoice still we are received the Pending reminder.
We Suggest extract that user who already paid their part and just send the mail only to them who are still pending.

Review Source: Capterra
 

Sylvester from Sunset Hill Resort
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

We have been using this as our Cloud PMS and works well. Rare blackouts and pretty clear functionali

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Good cloud based PMS system

Pros

In the cloud. Many functions, good reporting software.
Can track who did what. Can send automated check-in emails etc.

Cons

-Should have more options to select what is send automatically to which staff member under email settings general.
-In house sheet, showing people staying over, people leaving and people arriving, now only the arrival list is send the departure list is separate.
-Reporting should show bookings and revenue per nationality
-Should be a way to hide old staff in the user list, the list get really long now.

Review Source: Capterra
 

Sonu from Stops Hospitality

June 2017

June 2017

So quick Action

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The people who work on ezee they takes action very which is very good.
also the support staff is very helpful.

Review Source: Capterra
 

Daniel from Hofmann Management Ltd.
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Competent help

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As benefits I get a better overview and everything is full automated. Less work for me and all employees.

Pros

In all very helpfull and friendly support. All issues got solved and I know where the problem was....

Cons

Got very angry about Team Viewer... Frozen keyboard and shut down the browser.. but for sure not your fault :-)

Review Source: Capterra
 

Daniel from Hofmann Management Ltd.
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Until now I'm really happy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As all in one package, I can configure and manage everything on one place. Also, the employees like it!

Pros

Easy and clear to configure and use, nice features (Guest Portal...), helpful at work and a good price.

Cons

In the beginning a bit slow. I think because the system still set up everything, after a while, it worked well.

Review Source: Capterra
 

Kartikeya from Hotel Centre Point

May 2017

May 2017

Great! Team at availability 24/7

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

GUI IS SOMETHING THAT BRINGS A LOT OF CONVENIENCE WHILE ME AND MY TEAM HAVE BEEN USING THIS. Great Setup

Cons

Still figuring out. But have my doubts as i have been using this for almost 6 months now. This team never lets us down

Review Source: Capterra
 

Dacen from Come Inn & Come Inn Premium

April 2017

April 2017

eZee absolute upgrape

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

so far eZee absolute is quite good, anyway because it based on the online cloud base so when the online speed is slow it's will cause all of the functioning will slow. Sometime when a offline guest booking because the online is show cause other guest booking in OTA can booking first compare with walk in guest. Just a suggestion if eZee centrix can design like application booking pulse (booking.com host app) will improve our update inventory speed. Another suggestion is need to upgrape eZee absolute handphone application because application eZee absolute just can see the report only if can add the reservation system would better so that we can directly key in guest detail in eZee absolute. Thank you

Review Source: Capterra
 

Abdul from Hotel Spring Valley

April 2017

April 2017

Excellent PMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Excellent, easy to use and stable product which is very helpful for our day to day activities. Thanks ezee!

Pros

Easy to use, Stable

Cons

Not able to open multiple transactions at a time. For example, we cannot edit more than one booking at a time.

Advice to Others

Yes. I have already provided some minor comments which were already fixed by ezee. I have some more to share. I will give my input whenever I have time. Thanks.

Review Source: Capterra
 

Gourav from The Saneer Boutique Hotel
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Good one for auditing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ezee absolute is a very useful and easy to learn software and very good in auditing as well earlier we were using its channel manager as well but have stopped using cm just using PMS only as we our handing all our otp by ourselves but there is one thing which I want to mention that in a group reservation if we want to take a print out of their consolidated folio with taxes and extras breakup then it can't help I want to request you to if you can do some needful in solving this issue that would be great

Pros

Auditing and it's easy to learn as well

Cons

I have mentioned in last feedback

Advice to Others

I have mentioned it in my last feedback

Review Source: Capterra
 
 
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