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eZee Absolute software

177 reviews(4.5/5)
177 reviews(4.5/5)

eZee Absolute from eZee Technosys is a cloud-based solution designed to help hotels of different sizes and types in handling their day-to-day operations. The solution has a property management system with multi-property support, allowing hoteliers to manage the reservations and online distribution of various properties using a single login. eZee Absolute can be used by accommodation providers like independent hotels, serviced apartments, hostels, chain of hotels, resorts, bed and breakfast and guesthouses.

eZee Absolute provides features like front office operations, guest self-service, group management, profile management, rate and revenue management, yield management, housekeeping, analytics and reporting, hotel PMS app and more.

eZee Absolute is integrated with a hotel channel manager that automatically updates hotels’ inventory and rates on travel websites and restaurant POS called eZee BurrP! as well as eZee Optimus to manage transactions in hotel restaurants, bars, cafes and room service. The solution also integrates with eZee Reservation online booking engine, letting hotels manage their inventory and bookings from their hotel website.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Linux , Unix , Web browser (OS agnostic) , Windows 2000 , Windows 8

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177 Reviews of eZee Absolute

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  • Melanie from Amorita Resort

    Number of employees: 201-500 employees

    August 2018

    eZee Absolute Review - one of the best PMS!

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    What I like the most is that the system is 99% complete and 100% flexible. Almost everything that we have is already in the system. The system is user friendly and all reports can be extracted to different formats. But aside from the system, I really love their customer service. ezee representatives are always available to help us whenever we have concerns/inquiries. Thumbs up to the live support team. :-)

    Cons

    There were just several reports which we need but are not yet available. But overall, the system is great!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: eZee Technosys, eZee Technosys Pvt. Ltd.

    August 2018

    Hello Melanie, Thank you for your review. We're happy that eZee Absolute has made your work much easier than before. We assure you to keep imparting our best services. Addressing your cons, you can send your suggestions to cm@ezeetechnosys.com or can contact our account manager anytime. Regards, Team eZee.

  • Kayo from Sumifuku

    July 2018

    GREAT

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Everything you need to run hotels is here. We manage vacation rental apartments, and their system works perfectly. Especially support service is amazingly helpful. Esp, Sales rep in Japan from live support team is truly passionated and experienced. Also we love their attitude to try out new things listing to our needs.

    Cons

    If we can use multi-lingual option internally not changing the account, that would be helpful. But this is minor.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: eZee Technosys, eZee Technosys Pvt. Ltd.

    August 2018

    Hey Kayo, Thank you for your review. We are happy that you're quite satisfied with the functioning of eZee Absolute. Concerning to your cons, we will make sure to fix it. Keep sharing your suggestions at cm@ezeetechnosys.com. Regards, Team eZee.

  • Gabriela from Internet

    July 2018

    Great Service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like they have chat support and helped me today was awesome.
    It has many useful functions
    And good analytics which is super important for revenue management tasks. Having basic metrics as soon as you log in, on the dashboard is great.

    Cons

    I have to say is not super user-friendly because with other systems you normally can do everything intuitively on your own.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: eZee Technosys, eZee Technosys Pvt. Ltd.

    August 2018

    Hi Gabriela, Firstly we would like to apologise for the inconvenience caused. Our efforts are constant in making our products more and more user-friendly for you. You'll surely see some transformations from time to time. However, we insist you take a full-fledged training of eZee Absolute so that you get along well with the software. If anything else, please get in touch with your account manager, who'll be the best assistance in this case. Regards, Team eZee

  • Spencer from Victoria Home

    Number of employees: 51-200 employees

    July 2018

    Great, Fast Respond

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Quick and Easy

    Pros

    quite easy to get adapt to the system, user friendly. live support is quick and responsive thanks to Mr. Sagar. working on the cellphone apps, moving forward since 2years ago when i 1st started

    Cons

    too many limitation, many function is not practical, and too many updates within days, should accumulate the system update and do it once a months or more.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: eZee Technosys, eZee Technosys Pvt. Ltd.

    August 2018

    Hi Spencer, Sagar is overjoyed to hear to read this. We're glad to know that you're finding eZee Absolute easy to adapt to. We regret the inconvenience caused to you due to recurrence of updates in the system. We're constantly working to enhance your experience through better features and technologies. Do share your suggestions and limitations at cm@ezeetechnosys.com we'll find the best solution for you. Best Regards, Team eZee.

  • Eben from Dash Luxury Apartments

    July 2018

    I am relative new to the system and am in a learning phase. I love that it is cloud base.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    That I can log into the system and have full access. That the system is web based / cloud bases which means I can log in from everywhere!

    Cons

    There are a couple of negatives. You have to learn and remember how to navigate the site. Also we were promised a seamless integration with airbnb and that was not true. Rates don't upload immediately. I believe this problem will be resolve from 1 August 2018?????
    Also we request a report that show all booking details for a guest including when payment was received, etc. It is months later and we are still waiting.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: eZee Technosys, eZee Technosys Pvt. Ltd.

    July 2018

    Hi Eben, Glad to hear that eZee Absolute is suiting your needs. Regarding the Airbnb integration, we're working on the connectivity and you'll be able to avail the seamless experience soon. We apologize for the delay and inconvenience caused to you. We're working to make your experience better. For further assistance or training of eZee Absolute, you can contact our 24x7 Support or email to us at cm@ezeetechnosys.com. Best Regards, Team eZee

  • Mahathir from Dream World Resort, Kundasang

    June 2018

    Excellent software. it is very customer-centric. I like it very much!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The Reservation list, Group Booking, Folio Management, Invoice, Stay View interface, Housekeeping, Maintenance, eZee Centrix, and eZee Reservation.

    Cons

    The eZee Absolute hotel app sometime slow and lag especially the notification page. Furthermore, it doesn't have the feature of making a reservation.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: eZee Technosys, eZee Technosys Pvt. Ltd.

    July 2018

    Hi Mahathir, Thank you for sharing your feedback. We've forwarded your issues to the concerned team. You'll have a solution soon. Meanwhile, can you check if the app is up-to-date? If the problem still persists, do contact us at cm@ezeetechnosys.com. Regards, Team eZee.

  • Semugaza from Diplomat Apartment Kacyiru

    June 2018

    I very happy for the support given by Representative.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I can manage all the Rates/Inventory and the Bookings from one place, like Expedia and Booking.com from one portal.

    Cons

    Nothing as of now, because I am still learning the software but this eZee Centrix is works much better then other Channel Managers..

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: eZee Technosys, eZee Technosys Pvt. Ltd.

    July 2018

    Hi Semugaza, it's great to see your feedback here. In case you're stuck somewhere, our 24x7 live support team is always there at your beck and call. Regards, Team eZee.

  • MARGARET from Fortune Karama Hotel

    June 2018

    The software is user friendly, its easy to work on

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    when changes are made in the rates and availability they are displayed on other OTA's with in a second.

    Cons

    We have still not faced any problems relating to the software. Its working properly and rates and availability are updated on time.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: eZee Technosys, eZee Technosys Pvt. Ltd.

    June 2018

    Hi Margaret, Delighted to hear your kinds words for eZee¿s channel manager! Thank you and Best Regards, Team eZee.

  • Cheng Nick from Kitolo Home Stay

    June 2018

    Prompt reply and very detailed guidance. In addition,thumb up for one of the rep showed his profession

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's very easy as it's name eZee. Many operations from one place. This PMS is awesome and works very efficient and can manage all from one place or view.

    Cons

    There's nothing so far where I can say least things about this software. But sometimes it runs very slow.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: eZee Technosys, eZee Technosys Pvt. Ltd.

    June 2018

    Hello Cheng, thank you for your review. We are glad that you are happy with the operations carried out by eZee Absolute. We assure you to continue imparting our best services. We suggest you to run a check of your browser as well as internet service provider for slow connections. If the problem persists, do reach out to us at cm@ezeetechnosys.com. Regards, Team eZee.

  • Henry from H-hotel

    June 2018

    its a very good PMS system, technical support very good

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This PMS is very efficient and makes my work more easier, I can have the best view of the Rooms and the Guest in the Room View Option as well as Stay View. I like the Night Audit Feature. And I can do the operations from one place such as void, cancel, amend stay, room move, settle folio, checkin, checkout etc.. I just love this PMS

    Pros

    its friendly use.. easy to manage it . It works absolutely fine and much faster than any other cloud based PMS.

    Cons

    Manage the Bookings on One Screen. Very easy to do the Operations and have the best features. I like it.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: eZee Technosys, eZee Technosys Pvt. Ltd.

    June 2018

    Hello Henry, Thank you for such a warm review. Keep sharing your suggestions at cm@ezeetechnosys.com. Regards, Team eZee.

  • Vishwajeet SIngh from Trulyy India Hotels and Resort Pvt. Ltd

    June 2018

    Easy to use and Saves Time as well

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We are using the eZee Front Office software since last two years and found it very simple to understand for every one . It makes all the Front Desk operations very fast and accurate and we are completely satisfied with it. The regular updates and new features added everytime saves time, and makes guests happier.

    Cons

    No comment. All works perfectly in my personal experience. outstanding service by the team. Thanks again guys

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: eZee Technosys, eZee Technosys Pvt. Ltd.

    June 2018

    Hi Vishwajeet, Thank you for the positive feedback. Best Regards, Team eZee.

  • Mahesh from Bigfoot Hospitality

    Number of employees: 2-10 employees

    June 2018

    The Software is great but the best part is the Operation support provided by the team.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The bookings engine front end and back end is great. The new UI is great for the Analytics. The functions and few features are great if we compare it to the pricing. Support provided by the Support guys are best in class so overall its an awesome combo.

    Cons

    The booking reports need to be improved. Also when the report is exported to excel the format is not very great to play with the data.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: eZee Technosys, eZee Technosys Pvt. Ltd.

    June 2018

    Hello Mahesh, Thank your for your feedback. We are happy to learn that you are satisfied with the operations carried out by eZee Absolute. Concerning your cons, please share the details of improvements you need with your account manager. They will be the best person to assist you. Regards, Team eZee

  • Leslie from Widebed Sdn Bhd

    May 2018

    eZee & team (Parth Bharta) provide a great support along our business despite the new challenges!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Most of it a quite useful, managing the rates and inventory all at once. Frontdesk, centric are easy to use, checking reports and monitoring our daily operation easily.

    Cons

    some features are not to our requirement - such as getting individual report of each room unit. That plays an important role in our business - vacation rental management, where we report to each individual owners of the property units.
    Managing some changes of settings would be great if all properties can be done at once.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: eZee Technosys, eZee Technosys Pvt. Ltd.

    June 2018

    Hi Leslie, it's great to see your review here. We'll share your appreciation with Parth. We've noted your suggestions and passed to the concerned team. We'll definitely do our best to cover each aspect of your vacation rental management in our solutions soon. Keep sharing your feedback at cm@ezeetechnosys.com. Regards, Team eZee.

  • Sophara from E Penh Co Ltd

    Number of employees: 11-50 employees

    May 2018

    I have more than 2 years experiences with eZee Absolute. This software is really helpful.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    - More Functions
    - Ease of uses
    - Attractive Interface
    - Well Document Guidelines
    - 24/7 Live Support from eZee teams

    Cons

    - Account manager is really helpful who is always support all kind of helps.
    - Few click to perform operations

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: eZee Technosys, eZee Technosys Pvt. Ltd.

    June 2018

    Hi Sophara, thanks a lot for such kind words. Our 24x7 live support team is always ready to assist you in case you need anything. Regards, Team eZee.

  • Darshan from Stops

    Number of employees: 51-200 employees

    May 2018

    User-Friendly and Easy UI

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Its make a hotelier life easy.

    Pros

    Great User Interface, We can easily create multiple users and easy to manage. Easy to connect with all OTA,s

    Cons

    Nothing, ezee is very nice they have a great team who help us all the time. They have a great response time

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: eZee Technosys, eZee Technosys Pvt. Ltd.

    June 2018

    Hello Darshan, thank you for your review. Thank you for praising our support team. We are delighted that eZee Absolute is adding to your work pace and making your work style dynamic. We assure you to keep adding charm in the way you contact your business by making it more efficient with the help of our technology and services. Regards, Team eZee

  • Maíra from Capital Hotels

    Number of employees: 51-200 employees

    May 2018

    An easy software for the Front Office and Back Office control.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A better trained staff and a better managing of the hotel´s Front Desk and Houskeeping

    Pros

    Easy lay out for Front Desk staff. All important information at a glance. Easy management of reservations, rooms, check in, check out.
    Reports for all important daily operations for the hotel, Front Desk, Housekeeping, Back Office and Managers.

    Cons

    I´d add an faster way to assing the reservation to the rooms, a feature where the Hotel Manager could set line guidance for the assigment of the rooms and it would be done automaticaly by the system for all reservations upon request.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: eZee Technosys, eZee Technosys Pvt. Ltd.

    June 2018

    Hi Maíra, we're happy to get such a wonderful feedback regarding software and support staff. We'll surely look into your suggestions and get back to you with the best possible solution. If you have any questions, you can always get in touch with our 24x7 live support team. Keep sharing your suggestions at cm@ezeetechnosys.com. Best Regards, Team eZee

  • Margret from CapitalHotels

    May 2018

    Over all a positive experience and really easy to learn how to use the software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    How user friendly it is. The fact that it is Cloud based and I can work from wherever I want in the world. Grate customer report.

    Cons

    There are a few things I would like to see improved:
    The possibility that it's possible to search for a voucher number
    When making a group booking I would like the reservation card to open directly, it is time consuming to have to search for the reservation again to finalize the booking each time you make a reservation.
    That it is possible to have a group name and then name for each individual of the group at the same time

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: eZee Technosys, eZee Technosys Pvt. Ltd.

    June 2018

    Hi Margrét, thank you for your feedback. We regret the inconvenience caused. We suggest that you get in touch with your account manager, as they will be able to guide you with the best possible solution for your cons. Regards, Team eZee.

  • Daniel from City Park Hotel

    Number of employees: 11-50 employees

    May 2018

    Amazing property management system that is extremely easy to master.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very user friendly with all necessary features. Frequent updates to ensure that everything is up-to-date and any requested improvements are implemented.

    Cons

    The function to manage groups in the system was not great once we started using Ezee two years ago, but is already multiple times better than what it was.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: eZee Technosys, eZee Technosys Pvt. Ltd.

    June 2018

    Hello Daniel, Thank you for the review. We are glad that you are finding eZee Absolute better and that it has made your work easier. We are always trying to make our products better to make them user-friendly for our clients. In case you have some query, your account manager is always at your service. Regards, Team eZee.

  • Mohammed from Seven Gardens

    Number of employees: 2-10 employees

    May 2018

    it's good system for S&M properties and which they are not looking for lots of customization

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    easy to use , channel manager, support for issues is great

    Pros

    easy to use , integration with channel manager , booking engine include , the response time from the support team very great

    Cons

    customization based on their plan only also the print out on flash player which is need to be developed

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: eZee Technosys, eZee Technosys Pvt. Ltd.

    June 2018

    Hi Mohammed, Thank you for your feedback. Talking about your cons, We've developed our plans suitable for all kinds of properties in the industry. We suggest you to contact your account manager for any queries you have. We're regularly bringing new updates to our solutions. You'll surely find your queries resolved in those upgrades. Regards, Team eZee.

  • Jóel from S61 consulting

    May 2018

    Overall really great

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Really easy and simple interface and operation is really straight forward and easy. Simple to teach new users

    Cons

    Web based can cause slight delays sometimes. When dealing with group bookings there are a few features missing which we are hoping to get added soon

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: eZee Technosys, eZee Technosys Pvt. Ltd.

    June 2018

    Hi Jóel, Thank you for this review. We're glad that you're finding eZee Absolute easy to use. We are trying our best to optimise the products so you do not face such errors. And there are several new features we're coming up with. We're sure you'll find a correct update that suits your system soon. In case you have a query, you can contact our support team 24/7/365. Regards, Team eZee.

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