Great Experience with eZee Absolute

Pros

I familiar with eZee Absolute from my last organization. I liked most of this PMS features, such as - Revenue Management System, OTA Management, Booking engine, Reporting system, Sales & Reservation module. Being a sales man I always prefer easy and smooth operating system, which is totally providing by eZee Absolute. specially I would like to share one thing about eZee Absolute supporting team - they are very much smart and supportive. If I found any kind of difficulties, I can find out myself through YouTube tutorial. On YouTube lots of tutorial available. eZee Absolute PMS is fully internet based PMS, that's way i can always use this PMS from my laptop or mobile from Outside of property.

Cons

eZee Absolute is little bit slow due to fully internet based PMS. Sometime i found myself waiting for Hi Speed connection for access eZee Absolute. They should think about alternative way like desktop based.

Spend little Save unlimited

It helped in expansion a lot, Using technology is not a task, but adopting the technology is difficult, we are still not been able to adopt its 100% of the features, it offers a lot more what we actually use internally.

Pros

The first thing i like in Ezee is its Customer Support which is not a easy task , Currently we are running 7 properties and almost each property use live chat option when they get stuck and it get resolved without connecting a call. The speed of the software is too good, it never crashes on group check ins, no errors at all

Cons

It's overall look and feel is not that good, but it can be ignored as it is being used internally. Guest portal look and feel can be improved

Has to go a long way

I have been using Ezee products for more than a year and generally I am happy with most features . But operational efficiency has been a challenge because of the issues I have listed in cons. I have contacted the senior people in the company about issues a few times but its not been resolved till now.

Pros

Customer service is good. The online support (chat) is quick and almost instant. The team is generally able to resolve issues on chat instantly. The software itself is robust . There are a lot of reports which make management decisions easy. A lot of easy tutorials and training materials available to train new staff quickly.

Cons

Many common features which are available in other PMSs are still not available in Ezee absolute. For me the big ticket items that's making operations very difficult are 1.No way to manage carpark in the system, we are using excel to manage carpark bookings. 2. The interface with Financial Accounting software (Xero) is a half baked and unstable product. It takes hours for my accountant(who is xero certified) to reconcile the data. 3. Integration with SMS gateway is no where near "usable" . For last one year we are reporting the issues but we are still not able to start using it. The development team is still testing the product. 4. The ezee website have been advertising that two way Airbnb Integration is ready to use for a couple of months. But unfortunately the interface is nowhere near ready yet. The team doesn't have a date yet for the product to be released. As of today, I have been informed that they are at least 4 weeks away, whereas siteminder and others have been ready to use from last few months.

Dedicated to make Hotelier's Life really Ezee

Being Ezee Absolute users for the last 3 years in almost 13 of my hotels ranging from a small boutique hotel of 10 rooms to a medium-range hotel of 70 rooms inventory, I can confidently say that the experience of absolute professional business relations starts right from the time you submit your product joining request to Ezee followed by the pricing quotation, Data gathering process, profile creation, OTA's mapping, operational staff training and continues with endless 24/7/365 support.

Pros

Overall as an "HMS/PMS", Ezee Absolute is 2nd to none in terms of any operational or administrative requirements of any accommodation service provider no matter how big or small it is. Being the single company to offer both HMS & Channel Manger and the connectivity between Ezee Absolute (PMS) & Ezee Centrix Centrix (Chammel manager) is something which makes this product very exclusive and a top choice for hotels as most of the other systems do not offer both these services through one platform. Besides all these "24/7/365 live chat on Ezee Absolute" is something I like the most about Ezee Absolute as it is not only the real 24/7/365 support available as it claims but at the same time the response from the support team, the product knowledge of the support team staff, their eagerness to help, professional attitude, etc are some of the features that make Ezee the top choice for hoteliers.

Cons

It is a real tough ask from a customer that is enjoying the product with complete satisfaction but the missing system-generated P&L report is something to be looked forward soon in place.

Practical, proficient and easy to use

We are benefiting from the software from day 1. It helps on every aspect and step of the way throughout the business day. From having a better overview to being more organized and ready.

Pros

The software is very easy to integrate, set-up and use. Since it is a easy set-up it helps safe time to train your staff. In return you get a up-to-date product that helps you manage and integrate your day to day operations more sufficiently and smarter.

Cons

We do wish that their would be more direct shortcuts to the things you use more and to have direct access to. This was already discussed with a technical IT staff and manager and we are working on implementing this very soon.

Ezee is Eazy to Use for any User

Pros

Using this software since 3 years and have found the entire team of ezee always supportive and ready to accept challenges. They are user friendly technology organisation with user centric and applications and upgrade the product from time to time to be more useful and effortless. Will recommend this to all my business partners in Hospitality Industry

Cons

They should open up the database and give customised selective reports and data flow as per users selection and choice. Any data which is present and inputed by user should be made available to download as and when required by him/her.

Just Perfect

It has been great, the team that set it up was just wonderful, they are actually just a call away. The software and the App are great to work on and the support team is just phenomenal.

Pros

It’s like an affordable version of Opera, with all the functions.

Cons

Needs a lot of training, not every employee can be hands on easily. Needs to be more user friendly!

Ezee Absolute has helped my hotel

Ezee Absolute has been an importan tool running our two hotels, it is easy to use and very user friendly. The possibilities are endless and we are always finding a new feature. They are also working constantly to improve the platform which is always a nice plus.

Pros

I like that it is user friendly, easy to use and they are always improving the platform. It also connects perfectly with all the OTAs we use and the reservations are always up to date.

Cons

Sometimes is hard to understand each other with customer service but they always do their best to help and solve any problems as soon as possible.

Really Good Software for the all the Hospitality

Pros

- Support is Excellent - People are friendly who works the back end.

Cons

- Some take might take longer than others -

“A value for Money"

I am just astonished how easy to using this software. When i was in rush to giving the best service to our valued guest then its helped me a lot. If no one can used this they cant find out the smoothness of this.

Pros

Its lifesaving for front office for any Hotels. Quick check-in, checkout any king of amendment on one click. We need to check all the reports for everyday morning meetings, so this software giving us all the reports like revenue for last night, nest month forecast,actually every-tings. One click solutions.

Cons

If we can use this all networks and if we can use this software in mobile phone then it will be helpful fro me.

Wonderful Experience with eZee Absolute

As a hotelier I can recommend the eZee Absolute for managing the hotel management system as because of I have 02 years of good experience like prompt and user friendly services. Mostly I can say front office module is very much easy. Also we can use their channel management as a booking engine.

Pros

When I was in Department of Front Office, I had 2 years of good experience with Ezee absolute software. The most attractive part of this software is online based. Anywhere I can access to the system and know about the status of my hotel. The featuring of Ezee absolute are very much prompt and user friendly. Mostly folio management and guest preference management are very much easy. Also maintain the room allocation and future booking allocation are much easier. Support teams are supportive and they are responding very quickly. They have problem solving tutorial, if face any difficulties, you can find yourself from the YouTube tutorial.

Cons

Ezee absolute are very much user friendly but develop the desk top as well as. Every month they are doing monthly maintenance that time they stop the system 2 to 3 hours. I think they need to think about it or they can setup the desktop based module.

Satisfied customer

We started doing business during September 2015 and was looking for a web based Channel Manager and online calendar where I could access and manage reservations any time of the day. eZee Absolute does all of this and more at a very reasonable price. The program is very easy to use, with tutorials available online when one gets stuck. The customer support I received during the take-on phase and thereafter has been absolutely outstanding with the staff responding within hours, many times within minutes, from the time of lodging an inquiry. We've been running live problem-free for just over a year now, totally independently with the odd request for assistance. The only only shortcoming that I could highlight is that there's currently no mobile app available, but believe this will be included in the next upgrade. I can certainly recommend eZee Absolute to any hospitality business; from a small B&B to a large hotel with bars and restaurants.

Pros

Web based Ease of use Calendar view Customer and Travel Agent database

Cons

No mobile app available Not possible to process credit card payments via the Payment Gateway Interfaces with eZee Reservation, OTA's and website can improve so that data changes/updates automatically feed through to all from a single input screen

A value for money software with almost everything you need

The software is easy to understand and use. though i would say Front end can be a bit more fast and user friendly, Once you get trained, its fairly easy to use and manage. Their implementation of customer management is great and comes handy as you can directly send mailers from software. One thing i miss greatly is ability to charge card automatically

Pros

They have got everything sorted when it comes to operations of a hotel. We have almost all functionalities up and running and all our billing is integrated with Ezee

Cons

Because it is on the cloud, and based in a browser, it is slow sometimes. They might also roll down updates and will not tell you the impact of it. We have seen the number in reports changing and it took them about a month to rectify that. It was bit of a mess. But i would say i can live with that as long as it does not mess up with billing

Exceptionally positive experience, with the greatest appreciation for the amazing after sale support

Pros

I have had the opportunity to work with numerous PMS and POS solutions for in excess of 15 years in the local market and rate eZee Absolute as the top performing solution in terms of features, ease of use and flexibility. The fact that the solution is cloud based offers my clients an affordable solution with the necessary redundancy. The system architecture reduces implementation time and further allows for increasing efficiencies when managing front office processes. The product has more than 400 integrations which allows us to provide a seamless integrated solution to our clients. The technology is always in line with industry trends which allows us to offer our clients a competitive edge. The after sale support is phenomenal with the majority of our calls receiving resolution during the first contact. We have used the eZee suite of products extensively implementing it in numerous properties and would highly recommend it to any hotel with the view of improving efficiencies.

Cons

Initially there were specific local settings that were not available, however the approach of Ezee to integrate to local vendors and the speed at which this development is carried out reinforced my initial belief that the product was well suited to the South African market.

This software helped me integrate different parts of my hotel together and the support is for real

Increased online booking better integration and communication between front desk, kitchen and accounts

Pros

1. Can post room food bill from Optimus directly into the rooms 2. Reports give great operational and financial snapshots. 3. Auto night audit feature saves time for my front desk staff 4. Mobile app lets me track bookings, upcoming arrivals and departures as well as in house guest folios on the go 5. Accounting software interface enables me to transfer date in a smooth and efficient manner to Tally 6. Customer support is for real, always available 7. OTA bookings are directly posted to the software and are visible

Cons

1. You need laser printer to print room invoices so don't try to use dot matrix, which they will advice you as well 2. It took me a while to understand the back end configuration but once you learn it its a great tool to customize the software to your needs so be ready to spend sometime with the configuration part from time to time to make changes when they arise and also help is available 3. Need decent seep internet and all the time to run the software, I switch to a new and better internet service provider after the software was installed but what was good for customer service as well since we provide free WiFi to customers

Ideal für kleine Hotels und Pensionen

Es lässt sich vieles mit geringem aufwand an eigene Bedürfnisse anpassen. Konfiguration von Tarifen für verschiedene Jahreszeiten und z.B Agenturen ist einfach zu handhaben.

Pros

Der größte Vorteil für kleine Hotels ist das die Software online ist, es ist kein eigener Server mit Sicherungen erforderlich und somit auch keine große Netzwerkinfrastruktur. PC oder Laptop mit Internetzugang ist ausreichend. Absolute ist für mehrere Benutzern gleichzeitig nutzbar und dies auch Ortsunabhängig. Des weiteren ist eine App, für Mobiltelefon oder Tablet, für Housekeeping und für die gängigsten Funktionen vorhanden. Sehr guter 24/7 Support.

Cons

Bereitstellung in mehreren Sprachen könnte einfacher, besser sein.

Easy pc

It’s good to use

Pros

Integration of the software is unique and Ezee helps specially backend team

Cons

Too many type , you got to buy , Ezee reservations &absolute (don’t know what feature it carries , and another one for integrating all other companies for value. And no explanation given

Ezee Amazing how we could survive without it!

I am still amazed how easy it is to use and how much time we gained with it. Not to mention how much more revenue we generated with it! I am very glad that the easy team keeps developing its product!

Pros

We are a small hotel and use Ezee 2 years now, it is very easy to use and the Distribution system makes it all worth while. It is easy to use for all receptionist. And if you have an issue you just contact the help desk and they will help out right away.

Cons

If there is anything to say, I would like to improve the group module mostly concerning invoicing. To be able to generate just one invoice number for a group would be easier for our administration and the clients or agents.

Easy to use, great support

Pros

eZee has been a simple and affordable solution that is robust enough to offer the precise results and level of management that we at Zostel need. Interestingly, it also includes a range of other valuable features for financial management tracking, with reports that detail all revenue, expense and tax requirements. It has indeed been instrumental in helping us manage a growing hostel chain! support team has been fantastic consultants !

Cons

The mobile app has a long way to go to become handy. Also, the user experience can be worked upon.

Scaliability

Pros

Les fonctionalités des solution Cloud ont le plus d'impact et très facile à utiliser. La solition est très evolutive et s'adapte facilement à l'existant, a notre époque et même futur.

Cons

La version française n'est bien traduite. Et certains rapports lié s aux client Account, et detaillés sont absents. Sinon l'existant n'est déja pas mal.

Overall great product

I am really happy with ezee Absolute. It is a bit overwhelming in the beginning, but one learns fast which of the many options not to use.

Pros

Value for money is excellent and also the funcitonality

Cons

A bit complex and old design (I like though what I see when I go to Reports, there the design seems to be fresh)

User-Friendly and Great Support

Pros

We use eZee absolute across all our 8 Properties, We are impressed with the overall experience and specifically with SSO, Clean UI and for sure user-friendly PMS Software. Team can learn PMS in a day and rollout is quick. Most Importantly very quick and responsive tech support.

Cons

Since we have multi-property, Centralised database would have been great help to retrieve data, understand this on the roadmap.

An easy software for the Front Office and Back Office control.

A better trained staff and a better managing of the hotel´s Front Desk and Houskeeping

Pros

Easy lay out for Front Desk staff. All important information at a glance. Easy management of reservations, rooms, check in, check out. Reports for all important daily operations for the hotel, Front Desk, Housekeeping, Back Office and Managers.

Cons

I´d add an faster way to assing the reservation to the rooms, a feature where the Hotel Manager could set line guidance for the assigment of the rooms and it would be done automaticaly by the system for all reservations upon request.

Good service, it's quite easy to use and settle

Taking care of the hotel remotely Getting real time information Once it is connected with the channel, it's awesome

Pros

Web Based Software It has very quick customer support The price of the tool to the service you get is great

Cons

Difficult to connect to OTA's There are too many windows, you have back office, front office and the OTA channel

All at one place

Pros

I like the way PMS is designed. Easy to learn . Fast to get required tasks accomplished.

Cons

PMS Purchasing & part As it was a bit confusing

Excellent after sales service.

Since we are new to hotelier business and wanted to streamline the whole operation remotely, we choose eZee as our partner for our PMS. From the setup to the final live process, we received excellent support from CSR here in Maldives. Anything inbetween, was attended and solved professionally. With regard to the software, I would say it’s all integrated and easy to use, along with the channel manager, you are able to manage a property with less effort, efficient and reliable. We will highly recommend eZee as No.1 PMS for a smooth operation. Thank you very much the eZee team and indeed everything’s very EASY.

Pros

After sales is excellent. Ease of use and very much user friendly.

Cons

I would say, if you can enhance the overall look of the software, more over the design will be good.

Feedback on eZee support

Overall I am a very happy customer. I will definitely recommend this software solution for hotels of small and medium size.

Pros

Cloud based solution requiring no installation efforts Functionality for property management includes inventory, check-in, check-out, invoicing, house keeping, channel manager, GST reports, analytical reports, etc. Mobile app is very useful to get insights in business operations Product support team is excellent

Cons

eZee PMS can be improved slightly for ease of use Business analysis reports can provide month wise utilization analysis Help in pricing model design can be useful Training module in property management can be a great addition Sharing lesson learned and best practices of other users can be useful

We have been using Ezee for the last 3 years and very happy with their customer service.

Pros

We are a chain of hostels, Ezee customised and configured their product according to our requirements. Their software is very easy to use. They provide free training whenever required. It has definitely helped us in smoothening our operations . The various reports that can be generated reduces manual work and minimises errors.

Cons

Reputation management is missing. Integration with TripAdvisor and other popular Ota's like booking.com, Makemytrip,GoIbibo to reply their reviews directly from the platform would be really helpful and unique.

Highly diverse in funcionality!

Pros

eZee offers the precise results and level of management that a large chain like Zostel needs; also including a range of valuable features for financial tracking. It has indeed been helpful in helping us manage a growing hostel chain. Additional Note: 24x7 support, and swift resolution of queries

Cons

The user interface could be worked upon a bit, bringing more intuitiveness to it. The last UI update was long ago.

eZee Absolute PMS

Overall a good value for money. The team is very active and helpful in resolving challenges / if any occurs and constant develops new features and refreshing the design. At the same time this company values feedback to move from better to best.

Pros

System integration and set-up is very straight forward and quick to do. System is easy to operate in the day to day operation. The eZee team is providing an online training / onboarding and also offering further guidance if needed. Live chat support is always available to assist with challenges if applicable. Functions are similar to Opera and other known PMS systems.

Cons

Set-Up of reports can be done in a better way / offer more flexibility. Some of the support material (manual guides) are outdated.

Good Cloud software

Pros

You get a good training when you start with. As it a cloud one, it doesnt take long to load or to refresh or change the screens. It can only manage rooms but not banquet. You have to look for workaround. Reporting is good.

Cons

No banquet management. They attend to customer calls but have very beginners assigned from whom you have to communicate couple of times. And then you dont get the best of the solution. GST handling needs to be nurtured.

A very good software that is made in India and has equally good service & support Team.

Pros

eZee Absolute being a cloud software does not require to be installed on different machines. You simply have to login with your user name and password to login to your hotel account. It is very convenient and easy to use. If by chance there is anything unclear you can call the support team and talk to them directly to get their help.

Cons

sometimes the phone support shows up as busy. In such times I normally try their skype or other chat support and get help. Few more feature can still be added to help hoteliers like me.

Cost effective solution gori hoteliers

Pros

User friendly and live support. Seldom had any unresolved issues. Switching over from one hotel to another is very easy in group hotelering. Can view guest checked in and reports of invoice breakdown gives proper idea of business generated

Cons

Cancellations are not reflected on OTA software . This has to be resolved at the earliest in consultation with Booking.com. otherwise it is a revenue loss for business entities

Over all experience is Good - Backend Team and Their Help is the thing keeping me attached to ezee

exposure to online travel portals - anywhere management of software as it is cloud based . ease of use - time management -

Pros

ease of use - simple - to the point - hasslefree | all team members are so keen to help - I hardly come across with such team while using any other software - they do anything to get your work done and most important any part of the day or night ( this is fantastic) feel safe and carefree to use the software as help is just a click away anytime - Representative has guided me so well and were always there to help.

Cons

billing system - tax system - accounting part | GST NEEDS TO HAVE BILL NO IN ORDER SERIAL WISE - EZEE IS NOT ABLE TO HELP ME WITH THAT - GST PART IS KIND OF VERY COMPLICATED WHEN FEW THINGS COME ACROSS - ALREADY REFERRED SAME TO REPRESENTATIVES

Easy to use and customer friendly

Pros

The software is web based so we can access the software from any location we need. Customer support which is available 24/7. The best thing in this software is they do all the changes when required by the law of our country. so that we will have a smooth operation

Cons

Sometimes the price could be expensive for larger hotels, but for average hotels its ok. eZee has other software if we need we can switch to them.

Program have all necessary features for handling daily and future issues of the hotel.

Pros

It is easy for use. Very User friendly. Flow of the hotel personal doesn't effects working quality. We have all necessary tools for managing hotel, also reduce costs on commission for OTA-s with help of booking engine of Ezee PMS and it's marketing tools. System is cloud based. Doesn't have system bugs (at list we didn't have troubles with it. Support is very friendly, fast and professionals. We are really glad to have solved one of the main problems concerning PMS software. Thanks to Ezee Absolute.

Cons

- Trying to recall problems, or at list what should I have changed in system, but doesn't come any good idea. - Nothing important to be listed.

Must have for every hostel business!

Pros

It's been two years we are using Ezee Absolute software at Roadhouse Hostels and it's very user friendly and cost effective, as the name suggest "Ezee Absolute" its very easy to use. The support team acts promptly to help and clears our doubts very patiently. They are having integration with lots of OTA so suitable for any kind of business small or large.

Cons

I wish if there were more customization available for tally integration but still there is nothing to complain about.

They have to go a long way to be suitable for fast growing short stay providers

Pros

I selected this product looking at all the good reviews and felt its fit for us. It is not an easy decision for the small hoteliers to choose the PMS. Once selected its not easy to move form one solution to another. Customer Service: I was impressed by the response time of the customer service team. specially the online chat is very easy to contact support reps. Reports: There are several reports which makes front office and back office operations simpler.

Cons

1. Accounting Interface: We use xero for accounting. I was told that there is seamless integration with xero. But the reality is the interface is a half baked product. It creates manual journal postings for the sales and receivables. It doesn't give you any summary at the end of processing. So if a few records fails to create postings, it is a nightmare to find those records and process again. I have a xero certified very skilled accountant and he also struggles to reconcile the sales and receipts. I have more than 10 years of experience in IT consulting/ designing complex interfaces and I can say confidently, I have never come across an interface which doesn't give a summary after processing records. SMS Gateway - Ezee absolute integrates with a few SMS gateway providers to send automated texts to guests/hotel staffs etc. This functionality can send sms only on events like, CHECK IN, CHECK OUT etc. We need to send SMS to guests a day before CHECK IN/CHECK OUT. The interface cant handle it. So, it is useless for us. Carpark: One of the common functionality all hotels/short stay providers closer to CBD wants is to be able to manage the carparks with accommodation. This PMS doesn't have this functionality. We are using Excel to manage carparks. The good thing is they had informed me about non existence of this functionality before I signed up and I was prepared for it.The worst experience was when I wrote to the CEO about the issues. No reply for week.

The team eZee has been excellent right from when they introduced us to the product to account manage

Pros

The best thing I like about this software is the 24x7 support. You can buy the best software available in the market but if you don't get the service on time (when you need it) the software is of no use. With eZee, I know that I am in safe hands as I get service round the clock (even after regular working hours).

Cons

I miss the fluidity of the software when it runs on my local machine. Just because now everything runs on the internet, I sometimes feel that the speed is slow. May be sometimes it is my end or sometimes the provider. But overall its a good experience.

We have been using this as our Cloud PMS and works well. Rare blackouts and pretty clear functionali

Good cloud based PMS system

Pros

In the cloud. Many functions, good reporting software. Can track who did what. Can send automated check-in emails etc.

Cons

-Should have more options to select what is send automatically to which staff member under email settings general. -In house sheet, showing people staying over, people leaving and people arriving, now only the arrival list is send the departure list is separate. -Reporting should show bookings and revenue per nationality -Should be a way to hide old staff in the user list, the list get really long now.

A good software with possibility to improve

Overall it's the best software for hotel management I found in india, for a hostel with all the beds as separate, but they have to work in simplicity, less clicks for faster everyday issues.

Pros

Clear screen, a lot of options and details, customer care is very good. Fast and easy to learn.

Cons

Sometimes errors occur and I can't modify them, too many clicks to do simple things, net lock is annoying, folio settlement is also to many clicks...

A Complete Solution with Phenomenal After Sale Service

Ezee suite of products facilitates us in providing a complete end to end solution for our clients, with measureable improvements in efficiency and increased sales. The products are easy to implement and train users on.

Pros

We constantly get positive feedback from our clients in respect of functionality and value for money, delivering beyond expectation is easy with a product such as this. The rep and her team are knowledgeable, friendly and always deliver a solution to any challenge we face.

Cons

There isn't anything that I dislike about the product.

Great customer service all the way from India. Not even in my own country LOL.

Great!

Pros

I like the ease of use, great customer support when needed. Also the broadness of products and modules that can all be integrated and they work great together.

Cons

I think the interface is a bit blend. Some color would make the interface more attractive.

Yeah It was a great Experience with CSR , he always in supportive mode and full of knowledge.

Pros

Easy to handle and always good to use as it is a cloud system, no worries about the data loose and system crash.

Cons

sometime slow and we feel a common problem every month that even we paid the Invoice still we are received the Pending reminder. We Suggest extract that user who already paid their part and just send the mail only to them who are still pending.

All-Round Performance! Been using since 2013

Pros

Apart from being affordable, eZee is pretty straight forward too! Owing to the simplicity of the software, the new joinees take a week or so going through and practicing, and within no time they are up and running.. checking guests in, printing folios, making modifications in the booking and generating reports.

Cons

The reports section, which is already extemely vast, could be further customized to suit requirements.

A loyal customer from Vietnam for more than 4 years

I'm freed from manually updating inventory and rates on all OTAs channel, no more overbooking situation

Pros

- Cloud based solution, easy to use with all functions required to manage one or many hotels - Mobile app is available - great customer support.

Cons

- mobile app screen only shows 4-day room status; it's better to increase to at least 7 day - there should be discount scheme for long-term customer

the experience with eAbsolute is quite positive, it helps to manage the reservations very easily.

Pros

you can change and modify the reservations very easy. even the feature to hold a reservation with the remember email is quite good

Cons

the software needs quite good internet connection and in galapagos most of the time the internet is bad. so the software is very slow and you have to restart the system quite often

I am using this software from last one year. Very easy as per name ezee

Over booking and and no need to update all OTAs Very easy for me this Ezee software

Pros

User friendly process to work with this PMS and I can access this from any where. And also support from Ezee is very good.

Cons

New update I don't like so I am using my old version because I feel that its easy for me. In mobile by web its not working update rate and all

Great robust software

Very stable and functional software for small to medium size hotels. Provides all the necessary elements for the operation.

Pros

Ease of use, 24/7 support and reliability

Cons

Lack of group booking functionality No documentation provided after upgrades

It's really easy to use.

Pros

I am using it since 4 years and been a hotelier for past 32 years, Ezee soft ware is my best as most important features are available.

Cons

When ever need to receive a assistance 24 hours your tearm helping. Specialy Sumit and Bhavesh even at mid night they support me. I absolutely appreciate the way they help us. These two gentlemen is out standing. There knowledge and support Also the team online support great.