eZee Absolute vs Inngenius PMS

RATING:

4.6

(310)

eZee Absolute has 310 reviews and a rating of 4.58 / 5 stars vs Inngenius PMS which has 34 reviews and a rating of 4.85 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (310)
4.8 (34)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 12, 2024
October 23, 2019
Pros/Cons
  • Pros

  • Very useful to learn and great custiomer care.
  • Support teams are supportive and they are responding very quickly. They have problem solving tutorial, if face any difficulties, you can find yourself from the YouTube tutorial.
  • Cons

  • Sometimes errors occur and I can't modify them, too many clicks to do simple things, net lock is annoying, folio settlement is also to many clicks.
  • Lack of group booking functionality. No documentation provided after upgrades.
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  • Pros

  • How easy it is to set-up and how great it works with third party sites, such as Expedia & Booking.com.
  • The personal customer care was incredible and very responsive. They go out of their way to make sure your issues are attended to.
  • Cons

  • Difficulty in synchronizing new rooms added to the company's website. Have to use innconnect instead.
  • They do have a limited email capacity installed with their product so you can give your guests arrival information, etc. But it is not conducive to long term contact with your guests.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2017

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos