--- title: "FrontDesk Master Software Reviews, Demo & Pricing - 2026" description: "Review of FrontDesk Master Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/hotel-management/frontdesk-master-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Hostel Management Software](https://www.softwareadvice.com/hostel-management/) / FrontDesk Master Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hotel-management/frontdesk-master-profile/reviews/) # FrontDesk Master Review From $25/month Free trial 1 plan Wondering if FrontDesk Master is right for your organization? Our Hostel Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview FrontDesk Master 4.9 [(10)](https://www.softwareadvice.com/hotel-management/frontdesk-master-profile/reviews/) Pricing Starting at $25.00 per month ### About FrontDesk Master Frontdesk Master is a cloud-based property management solution (PMS) designed to manage bookings for hotels, hostels, rentals and apartments. In addition to its core PMS features like guest, staff and reservation management and booking forecast, it also provides an integrated channel manager and booking engine to manage the booking lifecycle. Frontdesk Master directly connects with third-party booking platforms like Hostelworld, Expedia, Agoda, Airbnb and Booking.com. The Booking Engine allows users to create online room pages with customizable and multilingual room descriptions, booking terms and photo galleries. Bookings made through any channel or source are directly updated into a single calendar. An automated email is sent to both guests and admin upon booking and payment confirmations. Additional features include multiple rate management, channel assessments, email customization, live chat between guest and reception and Google Maps integration. Pricing is based on the number of current reservations. Wondering if FrontDesk Master is right for your organization? Our Hostel Management Software selection experts can help you in 15 minutes or less. ## FrontDesk Master User Interface ## Popular FrontDesk Master Alternatives Main Product FrontDesk Master 4.9 [(10)](https://www.softwareadvice.com/hotel-management/frontdesk-master-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 5.0Value for money - 5.0Customer support - 4.70Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) 4.8 [(1623)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.56Value for money - 4.72Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [Hotelizer](https://www.softwareadvice.com/hotel-management/hotelizer-pms-profile/) 4.9 [(91)](https://www.softwareadvice.com/hotel-management/hotelizer-pms-profile/reviews/) Ratings Breakdown - 4.86Ease of use - 4.87Value for money - 4.86Customer support - 4.75Functionality Pricing Available upon request Get Price Alternative Product [Erbon Hospitality](https://www.softwareadvice.com/hotel-management/erbon-suite-profile/) 4.8 [(72)](https://www.softwareadvice.com/hotel-management/erbon-suite-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.68Value for money - 4.63Customer support - 4.57Functionality Pricing Available upon request Get Price Alternative Product [rezStream](https://www.softwareadvice.com/vacation-rental/rezstream-profile/) 4.7 [(118)](https://www.softwareadvice.com/vacation-rental/rezstream-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.75Value for money - 4.81Customer support - 4.63Functionality Pricing Starting at $95.00 per month Get Price Alternative Product [Breezeway](https://www.softwareadvice.com/vacation-rental/breezeway-profile/) 4.6 [(195)](https://www.softwareadvice.com/vacation-rental/breezeway-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.53Value for money - 4.60Customer support - 4.47Functionality Pricing Starting at $6.00 per month Get Price ## FrontDesk Master Pricing and Plans Starting price: $25.00 per month Free Trial Free Version Basic $25.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## FrontDesk Master Features - Popular features found in Hostel Management For Hostel/Dorm Managers Inventory Management Point of Sale (POS) Reporting & Statistics Reservations Management - More features of FrontDesk Master Access Controls/Permissions Accounting Activity Dashboard Availability Management Billing & Invoicing Booking Management Built-in Accounting Calendar Management Channel Management Credit Card Processing CRM Customer Database Customizable Branding Customizable Fields Customizable Templates Data Import/Export Discount Management Dorms Electronic Payments Email Templates Employee Management Front Desk Management GDS/OTA Integration Guest Communications Guest Experience Management Housekeeping Management Invoice Management Mobile Access Multi-Channel Management Multi-Currency Multi-Language Multi-Property Online Booking Price Optimization Private Rooms Property Management Rate Management Registration Management Reporting/Analytics Revenue Management Room Booking Single Property Third-Party Integrations User Management ## FrontDesk Master Integrations Google Analytics 360 Integration rated undefined from -1 review Google Ads Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review HotelRunner Integration rated undefined from -1 review WhatsApp Integration rated undefined from -1 review CultBooking Integration rated undefined from -1 review ## FrontDesk Master User Reviews ## FrontDesk Master customer ratings - Overall rating: 4.9/5 - Total reviews: 10 ### Rating distribution - 5 stars: 9 reviews (90%) - 4 stars: 1 reviews (10%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4.7/5 --- ### Full integrated PMS, user-friendly and easy to use, many functionalities, constantly updating. - Overall rating: 5/5 - Reviewer: Joab M. - Verified reviewer: Yes - Industry: Retail - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Better revenue management, more efficiency on the operation, no time waste for the reception, easy to teach and to learn for new staff training, clear and easy to read reports. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It allows administrator and managers to do revenue management, extract reports amazing interface and all staff are able to manage well it functions. #### Cons Sometimes the system gets slow to respond some functions. Entering a new reservation, switching bed, the system gets slow and we need to re-lead the page which sometimes helps and other time it stays the same. --- ### Not sure where I´d be without it - Overall rating: 5/5 - Reviewer: frodo e. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered It just prevents me from having to hire a full team that handles reservations. FDM handles most things for me, automatically. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Best feature is the all-in-one-package. PMS, POS, channel management, rate management, booking engine. Another really good point is the support team. Normally they´re already quick, but if something really blows up, I´ve always been able to get attention within 1 hour, using their "urgent" email. Ah, a few years ago they made the jump to browser app, which really worked out very nicely. #### Cons Sometimes screens displayed to my staff, are not updated. Also, the easiest and most intuitive way to view prices (select the bed you want to sell, over the days you want to sell it, and hover for the price to pop up) is faulty. But I´m sure this will be quite temporary, as they´re a well organized company with a proper timeline for fixing things. --- ### 8/10 - Overall rating: 4/5 - Reviewer: Felipe B. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered We have the full package (PMS, CM & BE) and I am more than satisfied with it; we actually changed software last year to one of the big ones, and was delighted to come back with FDM and check out it´s improvement #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Excellent support and even better empathy when situations like COVID-19 arise. Software is under permament development and they´re eager to improve with our input. Value for money is one of the best in market and more than enough to run 2 properties for an overall of more than 300 beds at more than 80% occ #### Cons Overbookings in virtual rooms when availability is running out, and duplicity in items on POS #### Reasons for switching to FrontDesk Master Value for money --- ### Best Reservation System and Channel Manager in the Hostel Industry - Overall rating: 5/5 - Reviewer: Toni S. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent, dynamic reservation system for the hostel industry. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to train new staff, reporting was excellent, most up to date reservation system in the hostel industry #### Cons did not integrate with our food and beverage system, nor our accounting software. #### Reasons for choosing FrontDesk Master Price! --- ### Game changer to our business - Overall rating: 5/5 - Reviewer: László P. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered We are handling all of our accommodation business in FronDesk: reservations, payments, selling channels, everything. The support is very friendly, helpful, and quick. It is really a pleasure to work with them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is the base of operating our accommodation. It is so flexible and well-formed that we could satisfy all the needs we got even when our needs changed. #### Cons Most of the time when new needs popped up the developers were already working on the solution being ahead of our needs. We did not miss anything. It was very easy for us to switch. --- ### I feel you get good value either you use all the features or just the basics - Overall rating: 5/5 - Reviewer: Ari F. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. better control, better reporting #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros integrated channel manager with no extra cost, strategy manager , easy way to add nights to existing reservation #### Cons it isnt shown if a key deposit was done with credit card or cash, hostelworld non refundable rate isn't connected --- ### As one of the very first users of FrontDeskMaster, I have no problem in saying this is the best PMS - Overall rating: 5/5 - Reviewer: Jonny B. - Product usage: Used daily for more than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software has been developed by hostel owners for hostels and other accommodation providers. The development team is constantly updating and improving the product. Customer support is second to none. Some of the newest developments being rolled out shortly are integration with card payment providers and a passport/ID reader. There is so much functionality and customisation available. --- ### Easy to use and lots of functions - Overall rating: 5/5 - Reviewer: Hayim G. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered Good hulpdesk, #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use, lots of reports, Chanel manger work very good, #### Cons Not always can be customized to your needs #### Reasons for switching to FrontDesk Master Front desk master work better with hostel/hotel --- ### Excellent! - Overall rating: 5/5 - Reviewer: Javier A. - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered Very complete, support is there when you need it #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It covers a lot of aspects deeply needed, and they keep working on adding new features every trimester. #### Cons Mobile could be improved (and already began) --- ### It fits for my hostel's needs - Overall rating: 5/5 - Reviewer: Alberto G. - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2018 - Review source details: This review was submitted organically. No incentive was offered Time saver. Before using this system for my hostel I didn't have time to leave the property. It facilitates and organize. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how easy it is to use and how it manages my whole property. Reservations, channel manager, financial, staff, reports... And also how helpful the support is! --- Showing 1 - 10 of 10 Reviews [See All Reviews](https://www.softwareadvice.com/hotel-management/frontdesk-master-profile/reviews/) ## Other Top Recommended Hostel Management Software [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) **4.6** (218) Recently recommended **20** times [Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/) **4.3** (346) Recently recommended **11** times [rezStream](https://www.softwareadvice.com/vacation-rental/rezstream-profile/) **4.7** (118) Recently recommended **9** times [Sirvoy](https://www.softwareadvice.com/hotel-management/sirvoy-profile/) **4.7** (301) Recently recommended **0** times Stuck Between Options? Our experts can help you compare FrontDesk Master with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice