Frontdesk Anywhere vs innRoad

RATING:

4.5

(122)

Frontdesk Anywhere has 122 reviews and a rating of 4.45 / 5 stars vs innRoad which has 224 reviews and a rating of 4.5 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (122)
4.5 (224)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
December 5, 2022
January 30, 2024
Pros/Cons
  • Pros

  • We've made our choice after trying several alternatives and FDA was the best option. The ease of use is very important and reduces the training time for new recruits and the possibility of mistakes.
  • Recently, we are thrilled with reputation tab which allows us to track all online reviews and see our current rating.
  • Cons

  • All software programs can have glitches and FDA is no exception.
  • Complicated of name of the report which are difference from others so sometime it difficult for new staff.
Read all user reviews
  • Pros

  • It is quite user friendly than expected. The customer support is incredible.
  • Customer service was the best that I have ever experienced. All in all I feel that innRoads is a great product.
  • Cons

  • Lost 27 years of guest history. Lost all my gift certificates.
  • Since the last update it is very confusing and difficult to use. It’s unclear and overly complicated.
Read all user reviews
Pricing Range
N/A
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

FrontRunners

2023

Advisor Recommendations

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11 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos