Guest Tracker PMS by TCS Hotel Software, Inc. is a flexible property management system that caters to the hospitality and lodging industry. TCS Hotel Software has been creating and implementing solutions for 15+ years and Guest Tracker has been deployed in over 1,000 properties.
This best-of-breed front office and property management software also offers a full suite of advanced applications like central reservations, housekeeping, core accounting and guest relationship management.
Additional add-on enhancements available through Guest Tracker include an online web booking engine, Global Distribution Systems (GDS), credit card processing and a point-of-sale (POS) solution for full service properties. It integrates with QuickBooks Pro and other accounting interfaces.
Guest Tracker has extensive searching and filtering capabilities to locate guests, reservations and vacancies. Reservation data can be converted to reports and graphs, giving management a clear picture of opportunities for growth.
The software can be installed on-premise or deployed over a secure Internet connection. A networked version permits access to property information in one central database, through multiple computers. This feature allows staff to assist multiple guests, post charges throughout the property and update reporting in the back office at the same time.
Wendy from Rocky Point Properties
What a GREAT system Guest Tracker is to track your guests from start to finish. People do not realize until you sit behind the desk of a reservationist, just how much work is involved. Having one system that can be utilized for the reservation(s), the security deposit, the payments, the linens, the dockage and other very important items connected to the guests stay is the best.
I cannot speak highly enough for the sales and support team that Guest Tracker has also. They are there when you need them!