# GuestTracker Software Reviews, Demo & Pricing - 2026 > Review of GuestTracker Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/hotel-management/guest-tracker-profile --- [Home](https://www.softwareadvice.com/) / [Vacation Rental Software](https://www.softwareadvice.com/vacation-rental/) / GuestTracker Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hotel-management/guest-tracker-profile/reviews/) # GuestTracker 2026: Benefits, Features & Pricing Wondering if GuestTracker is right for your organization? Our Vacation Rental Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview GuestTracker 4.5 [(12)](https://www.softwareadvice.com/hotel-management/guest-tracker-profile/reviews/) Pricing Starting at $50.00 per month ### About GuestTracker Guest Tracker Campground & Lodging Software is a reservation management software that is designed for Campgrounds, Lodging, and RV Parks. TCS Technologies has been designing and implementing software solutions for 15+ years and Guest Tracker has been successfully installed in over 1,000 Campgrounds. Guest Tracker Campground & Lodging Software add on Features includes a full suite of advanced applications like online booking engines for your website, OTA Connections including Bookings.com and Expedia, Credit Card Processing, Quickbooks Accounting integration, & guest marketing management. Additional add-on enhancements available through Guest Tracker include a point-of-sale (POS) functionality for full service Campgrounds. Reservation data can be exported to Excel, PDF’s, reports and graphs, giving management a clear picture of opportunities for growth. This solution can be installed on-premise or deployed through our Guest Tracker Cloud based PMS anywhere. Wondering if GuestTracker is right for your organization? Our Vacation Rental Software selection experts can help you in 15 minutes or less. ## GuestTracker User Interface ## Popular GuestTracker Alternatives Main Product GuestTracker 4.5 [(12)](https://www.softwareadvice.com/hotel-management/guest-tracker-profile/reviews/) Ratings Breakdown - 4.08Ease of use - 4.45Value for money - 4.33Customer support - 4.27Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/) 4.3 [(342)](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.07Value for money - 4.05Customer support - 4.14Functionality Pricing Available upon request Get Price Alternative Product [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) 4.6 [(217)](https://www.softwareadvice.com/hotel-management/webrezpro-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.61Value for money - 4.77Customer support - 4.37Functionality Pricing Available upon request Get Price Alternative Product [roommaster](https://www.softwareadvice.com/hotel-management/roommaster-profile/) 4.3 [(129)](https://www.softwareadvice.com/hotel-management/roommaster-profile/reviews/) Ratings Breakdown - 4.26Ease of use - 4.19Value for money - 4.17Customer support - 4.07Functionality Pricing Starting at $150.00 per month Get Price Alternative Product [rezStream](https://www.softwareadvice.com/vacation-rental/rezstream-profile/) 4.7 [(118)](https://www.softwareadvice.com/vacation-rental/rezstream-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.75Value for money - 4.81Customer support - 4.63Functionality Pricing Starting at $95.00 per month Get Price Alternative Product [eviivo](https://www.softwareadvice.com/hotel-management/eviivo-profile/) 4.0 [(393)](https://www.softwareadvice.com/hotel-management/eviivo-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 3.99Value for money - 4.04Customer support - 3.99Functionality Pricing Starting at $40.00 per month Get Price ## GuestTracker Pricing and Plans Starting price: $50.00 per month Free Trial Free Version Desktop GuestTracker $500.00 flat rate, one time Plan includes: - 1 time purchase of software - online booking engine - license scanner features - email & texting of Guests - OTA Manager connections - 100% us based support & services GuestTracker Cloud Based $50.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## GuestTracker Features - Popular features found in Vacation Rental Availability Management Channel Management Contact Management Guest Experience Management Housekeeping Management Marketing Automation Online Booking Owner Statements Payment Processing Property Management Reservations Management Work Order Management - More features of GuestTracker Accounting Activities Booking Activity Dashboard Billing & Invoicing Booking Management Booking Notes Credit Card Processing CRM Customer Database Customer History Customer Support Data Import/Export Data Synchronization Dynamic Pricing Electronic Payments Email Management Email Marketing Email Templates For Vacation Rentals Front Desk Management GDS/OTA Integration Group Reservations Guest Check-in/Check-out Historical Reporting Inventory Management Invoice Management Maintenance Management Mobile Access Multi-Channel Management Multi-Location Multi-Property Online Reservations Point of Sale (POS) Rate Management Real-Time Data Rental Management Reporting/Analytics Reporting & Statistics Revenue Management Room Booking Search/Filter Short/Long Term Rental Single Property Site Maps Site Reservation Management SMS Messaging Spa/Activity Management Third Party Booking Third-Party Integrations Transaction History Website Integration ## GuestTracker Integrations Shift4 Integration rated undefined from -1 review Skytab POS Integration rated undefined from -1 review Availability Online Integration rated undefined from -1 review QuickBooks Online Integration rated undefined from -1 review SiteMinder Integration rated undefined from -1 review ## GuestTracker User Reviews Overall Rating 4.5 Ratings Breakdown 5 50% 4 50% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.1 Value for money 4.5 Customer support 4.3 Functionality 4.3 VR Verified Reviewer Hospitality 2-10 employees Used daily for less than 6 months Review source Reviewed November 2019 Lives Up to Its Name 4 Utilizing GuestTracker has helped us cut back on the number of problem guests we deal with by keeping track of guest information in an easy to use format. It is a great way to keep track of past guests, current check-ins and future reservations. Ratings Breakdown 4 Ease of use 4 Value for money 1 Customer support 4 Functionality Pros: The software allows you to save each guest's information along with notes about their stay. It makes it easy to keep recurring guests happy with notes on their preferences. It also helps prevent problem guests from returning, as you can immediately see the notes about previous stays when they attempt to check in or make a reservation. Cons: Our software was set up by previous management, and the only assistance Guest Tracker offers is a tutorial CD that costs several hundred dollars. Read More ED Erin D. Hospitality 2-10 employees Used daily for more than 2 years Reviewed July 2018 We have been using Guest Tracker for many years and it works well for our needs. 5 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: It is easy to navigate and train. The customer support is great and the manual is precise. The reservation taking process is not complex. Cons: I think there are some features that could be better. They recently changed the discount to a percentage versus a dollar amount which was easier to use. I wish that you could merge profiles together easily as there are so many duplicates in my system it is a bit frustrating. Sometimes something could be easy but the system does not allow such as reinstating a reservation you have to go back in and do an entire other one. When you cancel a reservation you can't get back to reinstate it or to reprint the cancellation letter. Sometimes there are glitches in the system and then you can't go back and have to cancel it or check it out and start over again. There isn't to my knowledge a way to search by reservation number. I wish it was easier to search in different reports. Read More PT Patrick T. Verified reviewer Real Estate 2-10 employees Used daily for less than 12 months Reviewed August 2020 Guest Tracker 4 Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: For a cloud-based software, it is very fast and responsive. Never had any issues with credit card processing or syncing. The software is solid. Cons: The user interface can be a bit difficult to navigate. There are a lot of options and the software cannot be customized to remove unused options. It is difficult to learn at first, but you get used to it eventually. Creating reservations can be confusing. Reasons for switching to GuestTracker We wanted the option of processing all taxes (three different kinds, occurring at various points within the reservation) within the booking engine. Read More TT Tom T. Verified reviewer Recreational Facilities and Services 2-10 employees Used daily for more than 2 years Review source Reviewed November 2021 We lost a good one 5 Was a great experience but seems they ran out of gas Ratings Breakdown 5 Ease of use 5 Value for money 3 Customer support 4 Functionality Pros: This was a great product. I was only of the orginial users and helped develop to system Cons: nothing as they worked with you to satisfy any problem Read More MM Mike M. Verified reviewer Recreational Facilities and Services 201-500 employees Used daily for more than 2 years Reviewed June 2018 Excellent support team and representatives work hard to understand our business. 5 The ability to manage our accommodation side of the business, including planning and reporting. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The ability to report on our business in the manner that we need; the ability to customize certain aspects of the software reporting features. Also, the ability to customize the property is helpful for reservations personnel. Cons: There are a few reporting features that we are not able to customize to our operations, however, our operations are significantly different on the billing side than a standard accommodation business. Read More FS Fran S. Verified reviewer Recreational Facilities and Services 2-10 employees Used daily for more than 2 years Reviewed July 2020 Very Happy and satisfied customer for the past 16 years plus 5 I have used GT in the past 16 years plus. when we come into a snag. I call \[SENSITIVE CONTENT HIDDEN\] at GT and the issues is solved very fast. Great Service all the time. Highly recommend working with this team and program. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: For our business this program is easy to understand, Maneuver in, reliable. and there is no way we can possibly do a double booking. Cons: when adding a reservation you can not scroll across to the next box - you have to click with your mouse. Read More JH Jessica H. Hospitality 2-10 employees Used daily for less than 6 months Reviewed July 2018 Easy to use system, majority of the features are well thought out and work well. 4 It has allowed us to take a manual paper booking system and update it to a computerized booking software that can be used directly with a booking engine. This allows us better control and time management. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: I like that it allows for automatic owner statement creation, tape chart functionality and that we can post charges for any billing date, even if that date has already past. This is extremely helpful if a charge was missed being posted or posted incorrect. There is no need to balance over multiple days you can just go in and correct the mistake. Cons: The reporting features could be improved: Ex. I would be great to be able to forecast revenue per unit instead of unit type like the history displays. This would be useful to know that we are on track to provide appropriate revenue towards each unit owner. The accompanying guest function would be more helpful it when you insert an accompanying guest it registers as stay and creates a history for future return stays (even if they are not returning with the same primary guest). Having more room for Guest Notes. There is not enough room to create enough notes on the guest profile. This is important so that in the future I know if a guest has experience issues with us and the detail or if they caused issues and the details. etc. Read More AJ Angie J. Used daily for more than 2 years Reviewed July 2018 I have used Guest Tracker software for over 15 years now with no issues. 4 Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Coming from a very old, out dated version, the advanced features on the new system are exciting. I adore things like entering the zip & it tells you the city & sending confirmations with 1 click. Cons: Again, coming from an older version, the downside was just learning a new system. I was accustomed to all reservation being on one screen. While the new system has future reservations, current guests & past guests are on 3 different screens. Not deal breaker but just a change that took getting used to. Read More PW Peter W. Hospitality 51-200 employees Used daily for more than 2 years Reviewed June 2018 Property Management Software that serves the smaller independents well 5 Manages six hotel operations and cloud based no need for servers at each property Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Good support network and a company that is willing to have the developers grow the software for you. Cons: Software works wonderfully -- really nothing I can say bad about it does what it is supposed to support will work to make it better Read More tk trena k. Hospitality 2-10 employees Used daily for more than 2 years Reviewed June 2018 they have always been very helpful and correct any issues right away 4 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: it is very user friendly for any age group to use, from younger generation to older...the support from them is very fast and efficient Cons: it does lack some flexiability in the pos system for the restaurant, like transferring tickets from server to server Read More Showing 1 - 10 of 12 Reviews [See All Reviews](https://www.softwareadvice.com/hotel-management/guest-tracker-profile/reviews/) ## Other Top Recommended Vacation Rental Software [Hostfully Guidebooks](https://www.softwareadvice.com/hotel-management/hostfully-profile/) **4.8** (123) Recently recommended **14** times [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) **4.8** (1575) Recently recommended **11** times [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) **4.6** (217) Recently recommended **8** times [rezStream](https://www.softwareadvice.com/vacation-rental/rezstream-profile/) **4.7** (118) Recently recommended **8** times Stuck Between Options? 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