# GuestPoint Software Reviews, Demo & Pricing - 2026 > Review of GuestPoint Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/hotel-management/guestpoint-profile --- [Home](https://www.softwareadvice.com/) / [Hotel Management Software](https://www.softwareadvice.com/hotel-management/) / GuestPoint Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hotel-management/guestpoint-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hotel-management/guestpoint-profile/alternatives/) # GuestPoint 2026: Benefits, Features & Pricing Wondering if GuestPoint is right for your organization? Our Hotel Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview GuestPoint 4.4 [(45)](https://www.softwareadvice.com/hotel-management/guestpoint-profile/reviews/) Pricing Starting at A$125.00 per month ### About GuestPoint GuestPoint is an accommodation management platform that enables users to manage properties and bookings, from initial reservation to check-out. GuestPoint is suitable for hotels, motels, bed and breakfasts, guest houses and other smaller properties. It offers a hybrid deployment model for Windows devices. Designed primarily for small and midsize property owners, GuestPoint helps property managers oversee their front desk operations, online bookings, financials, maintenance and more. GuestPoint’s reservation interface offers drag-and-drop functionality, and the software also provides modules for accounting, housekeeping, guest relationship management, task lists and more. The calendar-style layout provides detail about current and future bookings. The online booking page is mobile responsive and integrates with social media sites, which helps users to manage their business’ website and other online presences. Pricing is per month. Support is offered over the phone and via email. Wondering if GuestPoint is right for your organization? Our Hotel Management Software selection experts can help you in 15 minutes or less. ## GuestPoint User Interface ## Popular GuestPoint Alternatives Main Product GuestPoint 4.4 [(45)](https://www.softwareadvice.com/hotel-management/guestpoint-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.36Value for money - 4.48Customer support - 4.24Functionality Pricing Starting at A$125.00 per month Get Price Alternative Product [Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/) 4.4 [(478)](https://www.softwareadvice.com/hotel-management/guesty-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.16Value for money - 4.25Customer support - 4.38Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [Hotelogix](https://www.softwareadvice.com/hotel-management/hotelogix-profile/) 4.4 [(251)](https://www.softwareadvice.com/hotel-management/hotelogix-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.39Value for money - 4.50Customer support - 4.27Functionality Pricing Starting at $3.99 per month Get Price Alternative Product [ResNexus](https://www.softwareadvice.com/hotel-management/resnexus-profile/) 4.8 [(431)](https://www.softwareadvice.com/hotel-management/resnexus-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.63Value for money - 4.77Customer support - 4.67Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) 4.6 [(217)](https://www.softwareadvice.com/hotel-management/webrezpro-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.61Value for money - 4.77Customer support - 4.37Functionality Pricing Available upon request Get Price Alternative Product [eviivo](https://www.softwareadvice.com/hotel-management/eviivo-profile/) 4.0 [(393)](https://www.softwareadvice.com/hotel-management/eviivo-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 3.99Value for money - 4.04Customer support - 3.99Functionality Pricing Starting at $40.00 per month Get Price ## GuestPoint Pricing and Plans Starting price: A$125.00 per month Free Trial Free Version Basic A$125.00 per month No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## GuestPoint Features - Features of GuestPoint Access Controls/Permissions Accounting Activity Dashboard Alerts/Notifications Analytics Availability Management Billing & Invoicing Booking Management Booking Notes Built-in Accounting Calendar Management Calendar Sync Channel Management Credit Card Processing CRM Customer Database Customer History Customer Support Customizable Reports Customizable Templates Data Import/Export Data Synchronization Discount Management Email Templates Event Scheduling Extended Stay For Vacation Rentals Front Desk Management GDS/OTA Integration Group Reservations Guest Experience Management Housekeeping Management Inventory Management Loyalty Program Maintenance Management Maintenance Scheduling Marketing Automation Multi-Location Multi-Property Online Booking Payment Processing Point of Sale (POS) Price/Margin Management Promotions Management Property Management Rate Management Reminders Reporting/Analytics Reporting & Statistics Reservations Management Revenue Management Room Booking Single Property SMS Messaging Third Party Booking Third-Party Integrations User Management Website Integration ## GuestPoint Integrations PayPal Integration rated undefined from -1 review Zoho CRM Integration rated undefined from -1 review Bepoz Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review Opayo Integration rated undefined from -1 review STAAH Channel Manager Integration rated undefined from -1 review See all 7 integrations ## GuestPoint User Reviews Overall Rating 4.4 Ratings Breakdown 5 67% 4 20% 3 4% 2 7% 1 2% Secondary Ratings Ease of Use 4.5 Value for money 4.4 Customer support 4.5 Functionality 4.2 JP Joanne P. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Review source Reviewed July 2023 Guestpoint Is User Friendly 5 Great Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Guestpoint Is Simply To Use, Help Is Always On Hand Cons: No All Pretty Easy,It Is A Great Tool To Have Reasons for choosing GuestPoint Just Easier Than The Rest Read More DS David S. Verified reviewer Fishery 2-10 employees Used daily for more than 2 years Review source Reviewed June 2023 mine 4 services now have gone backwards again, dont like that at all Ratings Breakdown 5 Ease of use 5 Value for money 3 Customer support 4 Functionality Pros: what you see is what you get. 12345677889901 Cons: services now off shore and is not acceptable. I always gain recall when away from desk. Takes days to fix some issues Read More WL Walter L. Hospitality Used unspecified for less than 12 months Review source Reviewed February 2016 Be careful if you buy this software 1 Ratings Breakdown 1 Ease of use 1 Customer support 1 Functionality Pros: The actual reservation portion (take reservations, check-in, check-out) is easy to use. Cons: The money handling portion of the system can be a disaster. The system is set up for accrual type of business and does not function well on a cash based system. So if you post revenue day by day it might work. If you post your revenue when it is received, there are a lot of problems. Our motel has the customer pay in full at check-in and this system is not made for this. In addition the credit card processing is a nightmare. They use NMI as the credit card gateway and NMI uses a "time initiated settlement". NMI is unable to allow a manual settlement of the batch so reconciling between GP and NMI requires a great deal of manipulation (primarily if you have on-line-booking). If the sales team would have been honest with us, we would not have bought this system. During the sales cycle, everything will work for you, after purchase "good luck". The credit card situation is the biggest problem and requested GP to allow another credit card processor to write an interface (replacing NMI) and were told "they will not do it and have no plans to do it". This is even after their tech support people agreed that NMI's method of settlement does not work properly for the hospitality industry. Finally, the customer support team does not advise other customers if a problem occurs on their software. We had a problem where the on-line booking allowed a customer to book a room, pay nothing, and get a confirmation saying "PAID IN FULL" even though no payment was made. After it was fixed for us, we contacted other users who unknowingly had the same issue but were never told about it and it was still working improperly. When the encounter a major bug, they need to contact all their customers. Read More CN Catherine N. Verified reviewer Hospitality 2-10 employees Used daily for less than 2 years Review source Reviewed April 2019 Highly Recommended! 5 Overall, very happy customers and would highly recommend GuestPoint to any motelier looking for a reliable, easy to use, feature packed property management system. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: From the initial setup, install and training we have found the program and their service to be of a very high standard. The colour coded reservation plan is very easy to read and see your occupancy/availability at a glance. Making bookings is simple and we have found the automated emails and text messages a great marketing tool (and we’ve received lots of compliments from the customers too about the “Personal emails and texts”). There are a myriad of reports you can run – all the ones you would normally expect in a PMS, as well as extras such as which of your regular customers haven’t stayed in a little while. We often use this to follow up and see what they’re up to. Our absolute favourite feature though would have to be the “dashboard”. It is so easy to compare our performance, as well as see where all of our bookings are coming from and so many other stats. We have always found their service to be extremely prompt and helpful – available 24/7. Cons: Nothing! I cannot fault anything about it. Read More JH John H. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Review source Reviewed June 2023 Excellent customer support 5 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Guestpoint is very user friendly. It’s efficient and easy to use, but I would say that the greatest factor as to why I would highly recommend it to others is the support staff. There are a few in particular that go over and above to assist with any problems that I may have had over the years and hence alleviates my stress levels. They are courteous knowledgeable and great to deal with. Cons: Cannot think about any cons with Guestpoint Read More KB Katherine B. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Review source Reviewed July 2023 Very Happy Customer 5 Changed to reconline. \[sensitive content hidden\] was very patient with us when trying to change over from resonline to reconline. Good work \[sensitive content hidden\] . Thanks for helping us out. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Very easy to use. All information when collected can be brought back up very quickly and search buttons are extremely useful. Cons: I don't use bulk entry but when needed to block out a room, I have to change the price everytime I go back in there to update daily. Reasons for choosing GuestPoint GuestPoint already in use when we purchased our Motel. Read More FD Fiona D. Verified reviewer Hospitality 2-10 employees Used daily for less than 2 years Review source Reviewed June 2023 Hi 5 to Guestpoint 4 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Easy to navigate and online/phone support Cons: There's not much to not like about Guestpoint. Read More DH Deb H. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Review source Reviewed June 2023 Australian Owned and Run - Best booking system available 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Deceptively simple to use which makes it easy to teach to others. Despite this simplicity of use the reports and background is state of the art and incredibly sofisticated. Cons: I would like to be able to change the order from alphabetical to room order on occasion. Read More RT Richard T. Verified reviewer Hospitality Self-Employed Used weekly for more than 2 years Review source Reviewed June 2023 User Friendly 5 Almost perfect to be honest, Guest support is amazing, albeit a wait times but not very often Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Very Easy to navigate, appealing visually Cons: Some of the reporting aspects are near impossible to generate. Particulary, a Guest in house list for business streams such as restaurant, and allow chargeback or no chargeback fields for staff. I find this useful on other PMS's Reasons for choosing GuestPoint Again, Functionality, ease of navigation Reasons for switching to GuestPoint Functionality Read More KL Kerry L. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Review source Reviewed June 2023 Happy with Guestpoint 5 Happy with the product it does what we need it to do. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like the availability of support when required. Cons: Since the upgrade to online management I have no complaints Read More Showing 1 - 10 of 45 Reviews [See All Reviews](https://www.softwareadvice.com/hotel-management/guestpoint-profile/reviews/) ## GuestPoint Popular Comparisons [RMS vs GuestPoint](https://www.softwareadvice.com/hotel-management/guestpoint-profile/vs/rms/) [Compare All Alternatives](https://www.softwareadvice.com/hotel-management/guestpoint-profile/alternatives/) ## Other Top Recommended Hotel Management Software [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) **4.6** (217) Recently recommended **21** times [Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/) **4.3** (342) Recently recommended **16** times [Mews](https://www.softwareadvice.com/hotel-management/mews-commander-profile/) **4.6** (59) Recently recommended **15** times [roommaster](https://www.softwareadvice.com/hotel-management/roommaster-profile/) **4.3** (129) Recently recommended **13** times Stuck Between Options? 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