As you can tell, we are very pleased with the decision to upgrade and look forward to a long and prosperous relationship.

Nothing is complicated, and support is always on hand if needed. The information given to Motels on this program is great.

Sometimes crash, Group booking and multiply room booking are hard for new receptionists. Company invoicing could not be reversed.

Software has the ability to grow and build on API integration which is great.

Before using GuestPoint, we were using an older DOS based software. We moved to GuestPoint a few years ago because we wanted an easier system to use, that also integrated web booking functionality.

GuestPoint is perfectly suited for medium to small properties. It provides a fully functional cost effective solution for your property management requirements.

It crashes when I go to put in group reservations. This is very frustrating.

Two items in particular that are of great value to us is the Revenue Maximizer, which allows a business to automatically increase rates on all platforms when certain occupancy thresholds are achieved.

We are a 29 room Beachfront Inn which also has an award winning steak house onsite.

I did I great deal of research and demos before I chose Guest Point and I am glad I did.

Make sure you dont want a PMS that has a channel manager already built into it.

Effective support, and easy to use product, but a bit outdated and lacking flexibility.

The support offered by GuestPoint is quick. Casa Nostra Motel Mackay.

Great Customer service, perfect set up for our Inn.

I have yet to discover a negative that has not been addressed by Centium and their GuestPoint Staff.

We truly appreciate the access to support as needed but, also their willingness to implement suggestions regarding the system. Simple to use, very good training and easy to navigate.

GuestPoints comfort and ease to Audit/Control Statistics/Rates and Inventory on and off property is wonderful. The customer support/setup and training is OUTSTANDING.

I like how easy it is to use. I like working with siteminder and they work with them.

It's super simple and easy to use and by far the most affordable software out there for new time hotels. Would definitely recommend.

If you post your revenue when it is received, there are a lot of problems. Our motel has the customer pay in full at check-in and this system is not made for this.

Missing elements to make life simpler. Email does not work well.

The online version of GuestPoint is slow no matter how new the PC is, especially when your opening a group reservation. Errors often appear when moving too quickly from screen to screen.

Has many good features that other PMS don't have.

The Dash Board function is excellent, this helps us manage our business. Automated email function.

The transition was seamless, and our rep was wonderful in training us and helping to get everything working just right. We are a larger than normal B&B, having 18 rooms.

Easy to set up Accounts. The customer information retention is good.

This enables us to base decisions on data rather than gut feeling. The support we have received from GP has been nothing short of excellent and we very pleased with all the help they have provided.

Probably the worst software I have ever worked with for a small property.

In regards to the reservation system, it is a bit annoying that when I mark a checked-out, it does not take me back to the grid.

Very responsive team, they communicate well and in a timely manner. Great Training program to help us get up and running quickly, and great followup when we have questions.

I love the ease of use and the support. They are also always updating and adding products/services to increase revenue.

Overall, we are extremely pleased with the software and are encouraged by their constant attention to improvement.

Very professional, easy to use, and versatile reservation software. Great price point for small, seasonal lodging businesses.

Easy to learn, flexible for our bed and breakfast inn needs, constantly improved based upon feedback, great customer service and very responsive and professional.

ResNexus is cost effective based upon the number of properties you manage. I like how I am able to customize the functionality to fit the nuances of my properties.

I have grown to really appreciate their dedication to making the system better and better.

Hopefully things have changed at ResNexus, it has been 7-8 years since I used them. They were recommended by another small bnb who was happy with them.

Not sure, maybe just lack of experience on my part.

Ease of use for making/changing/cancelling/sending reservations , marketing is simple, connections to OTA's are very helpful, support is top notch.

There were 4 in the final selection that performed about the same things with similar costs. We chose Resnexus because of the outstanding customer service.

Whenever I have contacted Resnexus with a problem , first they always blame the platform.

Resnexus is one of the best booking engine out there. It is very easy to use, user friendly and they keep up with the latest trends in the industry.

We love that this system is integrated with the OTAs and that our calendar works with them as well as the ease of the booking engine. Guests can select rooms with ease and can be booked in seconds.

We use both the booking engine and a ResNexus website design and overall have been very happy with the functionality, look, and positive perception by our guests.

Love my experience with ResNexus. I like how developers are always working to tweak the product and fine tune it.

The loss of calendar view for our guests to see.

The website is sometimes a little limited with its widgets and customization's unless you know how to HTML code, which we do not.

Easy to use day-to-day functions such as calendar, grid. Integrated and easy to use payment solution.

The online reservation has been working great for us for 10 years now the new integrated website they made for us is excellent.

Yet Resnexus has never gotten it correct. Their charges are all over the place.

The ResNexus reservation system integrated seamlessly with our website and card processing. Their training was top notch.

I find the  Resnexus is more than completive on their pricing and offer a great product at a reasonable price.

Resnesus is more than a complete and balanced software package. Emails, Advertsing and customer service have really been such a blessing.

The customer service was outstanding and the knowledge and understanding of our business showed real care and concern that we get it right.

The seamless integration is great. We also use Remote Lock which is really really helpful.

Easy to use - housekeeping features are awesome - easy to book very straightforward to follow just about everything.

Easy to Use, Visually Awesome, Great Customer Service.

Resnexus is not able to make out correct guest invoices. I have my charges fixed, the same for each platform.

Australian Dollar

GuestPoint, developed by Centium Software, is a hotel management solution with reservation management functionality for small to mid-sized hotels. The system offers an Internet booking engine and reservation tape charts.

ShortDescription

GuestPoint is an accommodation management platform that enables users to manage properties and bookings, from initial reservation to check-out. GuestPoint is suitable for hotels, motels, bed and breakfasts, guest houses and other smaller properties. It offers a hybrid deployment model for Windows devices.


Designed primarily for small and midsize property owners, GuestPoint helps property managers oversee their front desk operations, online bookings, financials, maintenance and more. GuestPoint’s reservation interface offers drag-and-drop functionality, and the software also provides modules for accounting, housekeeping, guest relationship management, task lists and more.


The calendar-style layout provides detail about current and future bookings. The online booking page is mobile responsive and integrates with social media sites, which helps users to manage their business’ website and other online presences.


Pricing is per month. Support is offered over the phone and via email.



LongDescription

Payment Processing

Reservations Management

Single Property

For Vacation Rentals

Guest Experience Management

Housekeeping Management

Promotions Management

Customer Support

Booking Notes

Rate Management

Third Party Booking

Maintenance Management

Extended Stay

Marketing Automation

Front Desk Management

Online Booking

Group Reservations

Multi-Property

GDS/OTA Integration

Reporting/Analytics

Built-in Accounting

Point of Sale (POS)

Inventory Management

Loyalty Program

User Management

Electronic Payments

Price/Margin Management

Customizable Reports

Access Controls/Permissions

Data Synchronization

SMS Messaging

Credit Card Processing

Calendar/Reminder System

Invoice Management

Customer Database

Calendar Management

Room Booking

Data Import/Export

Email Templates

Multi-Location

Booking Management

Channel Management

Event Scheduling

Website Integration

Revenue Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Availability Management

Customizable Templates

Calendar Sync

Billing & Invoicing

Discount Management

Customer History

Third-Party Integrations

Maintenance Scheduling

Mac OS

Web browser (OS agnostic)

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Self-Employed

2-10

11-50

GuestPoint

In Person

Live Online

Webinars

Documentation

Videos

US Dollar

AWARD-WINNING RESERVATION SOFTWARE TRUSTED BY THOUSANDS OF PROPERTIES!

ResNexus is a cloud-based property management software that helps increase reservations and revenue. 

As an all-in-one solution, ResNexus provides a beautifully designed ADA compliant website and booking engine to increase direct bookings. It also includes reservations calendar and grid, front desk, housekeeping, guest portal and contactless checkin, text messaging, retail add-ons, point-of-sale, gift certificates, credit card processing, direct connections to OTAs and marketing channels (such as Booking.com, Expedia, and Airbnb), dynamic pricing, automatic yield management, Quickbooks export, business reports, and much more. 

In addition, ResNexus increases your return guest rate with automatic email marketing that includes welcome, thank you, birthday and anniversary emails, as well as newsletters and promotions.

The ResNexus reservation grid highlights reservation activity for the next one to three months at a glance. Users can drag-and-drop existing reservations to a new room or date. It sends a confirmation mail to both users and guests whenever a new reservation is made through its online booking system.

The solution is PCI compliant with the third-party accredited audit. Support is offered via knowledge base, community forum and phone. 

Pricing options include per month, quarterly, or annual subscriptions. Custom pricing is available based on your season.

OUR INNOVATIVE AND EFFECTIVE ONLINE BOOKING ENGINE INCREASES DIRECT BOOKINGS!

ResNexus was designed with your guest in mind, because we know that if your guest has a great shopping experience your business will increase revenue. ResNexus uses simple step-by-step progression with room selection, multiple rate types, retail offers, policy agreement, and payment information. In addition, your guest has the option of shopping by special or package first and then selecting the room–a ResNexus-only feature!

During the booking process you can offer retail items, specials, or packages in an intuitive and eye-catching way through side bars. In addition, your guest is shown your add-ons again after they select the room and before payment is collected. Retail items can give your business thousands in additional revenue and enhance your guests' stay.

Our booking engine also has a Travel Protection option which helps protect your business from revenue losses from last-minute cancellations due to illness, injury, or death. 

MORE BUILT-IN FEATURES SAVES YOUR PROPERTY TIME AND MONEY!

ResNexus’ philosophy is to provide numerous built-in tools to help you save time and money. 

Many of our competitors use more 3rd-party integrations for services such as guest portal, cart abandonment, email marketing, point-of-sale, revenue management, and more.

That means you may need to operate multiple accounts and logins, pay more subscription fees, and work with support from multiple companies to resolve any issues that arise. In addition, with some competitors you might to pay a la carte for more specific features you may need. 

See our comparison page for more info:
https://resnexus.com/comparisons/

WE DELIVER RELIABLE, TOP-RATE CUSTOMER SUPPORT

ResNexus is more than a software company—we're first and foremost a customer service company, and committed to your success. Our team of experts lead the hospitality industry in providing the best customer support possible. 

Our highly trained staff is ready to answer your call quickly and professionally. In addition, we provide emergency support if your business runs into problems after regular business hours. 

MADE FOR PROPERTIES OF ALL SHAPES AND SIZES

ResNexus serves thousands of clients of various sizes in multiple industries, such as bed and breakfasts, hotels, lodges, campgrounds, and vacation rentals.  

Find out why thousands of properties feel ResNexus is the best property management software in the industry.

Employee Management

Dynamic Pricing

Utility Billing

Status Tracking

SEO Management

Real Time Editing

Pre-built Templates

Price Optimization

Spa/Activity Management

For Hospitality Industry

Yield Management

Template Management

Online Booking Tools

Contact Management

Rental Management

Lead Management

Email Marketing

Sales Reports

Guest Check-in/Check-out

Real Time Data

Site Reservation Management

Site Maps

Media Library

Landing Pages/Web Forms

Work Order Management

Website Management

Online Reservations

Ratings/Reviews

Customizable Branding

Activities Booking

Commission Management

Inventory Control

Drag & Drop

Auto Update

Search/Filter

Lease Tracking

Online Payments

Transaction History

Customer Accounts

Guest Communications

Geographic Maps

Availability Indicator

Historical Reporting

Billing Rate Management

Accounting

Multi-Channel Management

Reviews Management

Windows 8

Windows 10

ResNexus is available on monthly subscriptions, varying with numbers of rooms, units and subscribers. It is available across 3 pricing tiers: Essentials, Professional and Premier. Pricing starts at $20 and scales with average of 9 rooms, outlined below.

For vacation rentals, lodging, hotels and bed & breakfast the average monthly pricing across the 3 tiers is as follows:
Essentials: $8-$11, per room
Professional: $12-$16, per room
Premier: $17-$20, per room

For campgrounds and RV parks the average monthly pricing across the 3 tiers is as follows:
Essential: $1.51-$1.87, per unit
Professional: $2.22-$2.75, per unit
Premier: $2.76-$3, per unit

GuestPoint vs ResNexus

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